Novotel Монтеррей Валле 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 3.9/5 Отзывов: 1 797

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Описание

сертифицированный отель ALLSAFE

Особенности отеля

  • Бесплатный WIFI на всей территории отеля

  • Аэропорт находится в 20 минутах поездки на автомобиле

  • В ресторане с террасой подаются блюда мексиканской и мировой кухонь

  • Фитнес-центр и открытый бассейн с солярием и игровой зоной для детей

  • Мы рады Вашим питомцам! Допускается размещение с домашними животными весом до 15 кг.

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Расположение отеля

Novotel Монтеррей Валле

Ave Lazaro Cardenas 3000, Esq Dr Atl. Col. Valle Oriente, San Pedro Garza Garcia
66269 МОНТЕРРЕЙ
Мексика

GPS:25.647823, -100.328565

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

365

С 6:00 до 23:00 у Вас есть возможность насладиться международной и мексиканской кухней в собственном ресторане Novotel. Шведский стол порадует Вас здоровым, сбалансированным меню, дополненным традиционными мексиканскими блюдами.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  3.9/5  Отзывов: 1 797

Рейтинг TripAdvisor  3.5/5  Отзывов: 423

The worst hotel in Mexico

Примечание: Tripadvisor 1.0/5

Trail01860506987 Friends getaway - Реальные отзывы TripAdvisor

We arrived and the check in time was at 3:00 pm but it wasn’t ready. More than 3 hours passed and they finally gane it to us. It’s very dirty and super super super bad service. There’s hairs in the beds and dirt in the AC. We asked for our money back and they didn’t gave it to us,. We tried to cancel the reservation but they didn’t let us do it. The wort hotel ever. I’m not coming back ever again.

Definitely not recommended anymore

Примечание: Tripadvisor 2.0/5

Jorge-Mx-F Деловые путешественники - Реальные отзывы TripAdvisor

I have been in this hotel many times, last time was on 2019. We use to come to this hotel because it was a nice place, confortable and clean. But this will be the last one... People on front desk was messy, took half an hour just to register (also when we first called for reservation they said hotel doesn't have a web page, we were like... not, that's not what you are saying, right?). So we arrived on time (15:00 hrs) but they didn't have an available room (away from the floor where a night party was happening), so we decided to wait for a room. At night we came back again just to find out that room was not as nice as the last time and the feel is more like a hostal... the bed was dirty with hair, dust, makeup and top sheet was missing. The coach, courtains and chair were also stained. We asked the front desk to check on the room and they just got a couple of sheets on the door (waiting for us to clean and make the bed?). I have to say that on our "fresh" room they still had a room service on the hall floor. So they offered to change the room and the new room was just the same, but specifically the bed was full of hair (also pubic hair), really disgusting!

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you a better hotel experience.

Pet friendly, great service

Примечание: Tripadvisor 5.0/5

Miguel F Семьи - Реальные отзывы TripAdvisor

We have stayed a coulpe of times with our dog and the staff was very helpful Breakfast is really good, although restaurant space can get a littlle crowded sometimes Pool is really nice as Monterrey weather is hot almost all year long

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Excellent service, great pool and WONDERFUL reception / bar service

Примечание: Tripadvisor 5.0/5

JamieN589 Friends getaway - Реальные отзывы TripAdvisor

This hotel went above & beyond to ensure I had a pleasant & memorable stay while in Monterrey. Helped with our lack of Spanish, pool is relaxing & clean. A big thank you to the wonderful bar attendant, Pedro! Would love to to visit & stay here again!

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Great Hotel

Примечание: Tripadvisor 5.0/5

MauroDCM Деловые путешественники - Реальные отзывы TripAdvisor

I stay in this hotel for an entire month and I appreciate a lot. The staff is very friendly, specially Obed who works in the restaurant and also Gabriela ursua that helped me to find a lab to make a PCR-COVID-19 test. Thanks a lot

We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

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Другие интернет-пользователи оценили наш отель

  • 353 Отзывов 8.8/10 Расположение
  • 963 Отзывов 3.2/10 Номер
  • 768 Отзывов 6.1/10 Сервис
  • 43 Отзывов 0.8/10 Интернет
  • 490 Отзывов 2.4/10 Чистота
  • 403 Отзывов 3/10 Удобства
  • 338 Отзывов 3.2/10 Комфорт
  • 325 Отзывов 2.3/10 Атмосфера

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