ibis Monterrey Aeropuerto 3 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 3.9/5 Отзывов: 549

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Описание

Особенности отеля

  • Free shuttle service.

  • Strategically located 2 minutes from the airport.

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Расположение отеля

ibis Monterrey Aeropuerto

BLVD. INTERAMERICAN 105 AL 109, PARQUE INDUSTRIAL FINSA
66600 Apodaca
Mexico

GPS:25.787391, -100.13772

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено

IBIS KITCHEN PASTA & GRILL

Our cozy ibis Kitchen Pasta & Grill restaurant serves international specialties, pasta and grilled meats that are sure to delight anyone's taste buds. Garnishes and sauces can be combined according to preference. Enjoy!

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  3.9/5  Отзывов: 549

Рейтинг TripAdvisor  3.0/5  Отзывов: 442

Was forced to pay twice

Примечание: Tripadvisor 1.0/5

SJdiehl Couples - Реальные отзывы TripAdvisor

I booked this hotel online and clicked a 1am check in time as we had a flight connection and needed to sleep for a few hours. When I submitted my booking, the time changed to 3 pm. I immediately requested the 1am check in. I also called the property before clicking confirm and the receptionist Abby, said no problem, we can proceed to the property. I confirmed the booking and jumped in a taxi. When we arrived she refused to honor the check in time. She was incredibly rude, shaking her finger at me as I begged her to make an exception and not force us to pay twice. She refused and because it was so late and we had no time to find another place? we had to pay a second time. So I paid twice for the same room that was vacant. I’ve requested a refund twice and I haven’t heard a word back. Horrible customer service and completely unreasonable in my eyes as the hotel had nothing to loose by honouring our request.

If your wheelchair bound not recommended

Примечание: Tripadvisor 5.0/5

Sightseer38565430653 Couples - Реальные отзывы TripAdvisor

This place was not very handicap accessible. Asked for a shower chair to bath they told me they would bring me one the day of check-in and well the next day I was told they do not provide one. 2 lies that is a no no.. That is why I only stayed one night instead of the 9 days.

Business Trip

Примечание: Tripadvisor 4.0/5

OswaldR77 Деловые путешественники - Реальные отзывы TripAdvisor

We went to Monterrey to work, the room was comfortable included Internet connection also count with wire connection, the bed wasn't soft, a little bit problem was the breakfast they need to improve it, but the smoothies were delicious it's near to the airport so it's easy to move.

Dear Guest thank you for your opinion, in ibis we always seek to satisfy our customers, we appreciate the opportunity for improvement that we give with your comments, we hope to see you soon again in monterrey ......greetings

Easy access

Примечание: Tripadvisor 3.0/5

PauloMarinho Деловые путешественники - Реальные отзывы TripAdvisor

The hotel is only a few kilometers away from the airport that makes everything easier. Rooms are Ibis standard, air-conditioning and roomkeeping as well as wifi were working very well, what needs to be improved is the quality of the breakfast. The items are the same everyday without much variation. It is a reasonable stay for the price.

Dear Paulo Thank you very much for your kind comments, we continue working on improving our food supply, we hope that in your next visit see these changes, greetings!

You get what you pay f r

Примечание: Tripadvisor 3.0/5

candacem470 Friends getaway - Реальные отзывы TripAdvisor

I stayed here a few days ago for one night during layover for flight during vaca in mexico and although a very good price. They charged me again after I had already paid and had confirmation, they will not answer the phone so although they say they provide shuttle to and from airport you still have to pay 15 for a taxi. I tried calling about extra charge they answered once and as soon as i mentioned double charged hung up and never answered again. Also do not eat food in their restaurant expensive and threw up it was so gross and fries were fried all in same grease all day tasted like and never changed ughh

Dear candace please receive our most sincere apology for what you mention, I would like to be able to give you a more personalized treatment through the mail h3250-gm@accor.com, help me with an email to contact us ?

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Другие интернет-пользователи оценили наш отель

  • 594 Отзывов 9.2/10 Расположение
  • 809 Отзывов 2.6/10 Номер
  • 641 Отзывов 6.4/10 Сервис
  • 20 Отзывов 6.8/10 Интернет
  • 417 Отзывов 2.1/10 Комфорт
  • 382 Отзывов 2/10 Чистота
  • 256 Отзывов 1.7/10 Удобства
  • 169 Отзывов 1.5/10 Атмосфера

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