Novotel Mexico City Santa Fe 4 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 889

Novotel Mexico City Santa Fe - Image 1
Novotel Mexico City Santa Fe - Image 2
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Opis

O hotelu

  • Modern Family Rooms with air conditioning

  • Sauna, fitness center and heated outdoor pool.

  • Just 10 minutes by car from Santa Fe shopping mall.

  • 20 minutes by car from Mexico City's historic center.

  • 24-hour room service.

Nasze pokoje

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Lokalizacja hotelu

Novotel Mexico City Santa Fe

Antonio Dovalí Jaime 75, Col Centro de Ciudad Santa Fe
01210 Mexico City
Mexico

Pozycja GPS:19.366697, -99.259129

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

365

Zdjęcie nieumowne

Enjoy the international and Mexican cuisine offered by Novotel at your leisure with meals available in our restaurant right through from 6 a.m. to 11 p.m. Choose something from our buffet, with healthy, balanced and traditional Mexican style options.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.3/5  Liczba opinii: 889

Ocena TripAdvisor  3.5/5  Liczba opinii: 352

One of the best hotel

Ocena na stronie TripAdvisor 5.0/5

Roshan_Arya Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

The food at Novotel Mexico City is excellent, with a variety of options that cater to both local and international tastes. The breakfast buffet is a highlight, offering fresh fruit, pastries, traditional Mexican dishes, and more. Their restaurant has a good selection for lunch and dinner, and each dish is beautifully presented with fresh ingredients. The service complements the quality of the food; the staff is attentive, friendly, and knowledgeable about the menu, making great recommendations. Dining here is a pleasant experience overall, with a comfortable ambiance and a team that makes you feel welcome.

Dear Roshan Arya, We are delighted to receive your wonderful comments about your experience at Novotel Mexico City Santa Fe. We sincerely appreciate you taking the time to share your very special opinion. It is a pleasure to know that you enjoyed our gastronomic offerings, both at the breakfast buffet and at the restaurant for lunch and dinner. We pride ourselves on offering a variety of options that cater to local and international tastes, and it is gratifying to know that each dish was to your liking. We appreciate your compliments on the presentation of the dishes and the freshness of the ingredients. We strive to provide not only delicious meals, but also an enjoyable and memorable dining experience. We are pleased to know that our attentive and friendly staff contributed positively to your experience, providing sound recommendations and creating a welcoming atmosphere. Your feedback is a great motivation for our entire team and drives us to continue to provide excellent service. It is especially encouraging to know that you felt welcome and that your dining experience was pleasant thanks to the efforts of our team. We look forward to the honor of welcoming you again in the future and continuing to provide you with the excellent service you deserve. We sincerely appreciate your kind words and your recognition of our efforts. Yours sincerely, Elena Onofre Front Desk Manager

Great Hotel, BUT…

Ocena na stronie TripAdvisor 3.0/5

Jay M Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

I really wanted to give the hotel a 1- or 2-star review, but that felt a bit unfair. The staff is GREAT. Attentive, informative, and friendly. The location is good if you have business in the area. The hotel is clean, modern, with nice amenities. This hotel deserves 4-5 stars. BUT… There was a very loud hum in my room during my 4-night visit. At first it sounded like construction somewhere outside of the hotel, or on the roof, but my colleague asked what the hum was… I was on the 8th floor, 2 rooms removed from the gym, and next to the gym is the hotel’s rooftop pool. My colleague was in the room next to mine. He could also hear the hum, and he was told that the hum was due to the pool. Probably a self In most instances, small noises would be OK for me. But I’m talking about a very noticeable, and very constant noise. I could hear it everywhere in my room. I work with time and numbers. I couldn’t sleep one night, and I calculated that the hum would happen every 22 minutes, and it would last between 4 and a half, and 5 minutes. That’s just not OK. It needs to be addressed by Novotel upper management. I can see this being an issue where the great hotel staff have no way to resolve the problem.

Excellent service and location.

Ocena na stronie TripAdvisor 5.0/5

142nicolast Rodziny - Opinia zatwierdzona w TripAdvisor

Excellent service, kindness of Juan and all staff in the facility. Very well located, prices worth the services provided. I do also stay for business and they are very customer driven in all the aspects. Having a mall just crossing the street is very welcome.

Dear 142nicolast, We are very grateful that you have chosen Novotel Mexico City Santa Fe. We are very pleased that you enjoyed your stay. We hope to have the opportunity to welcome you again.

Wonderful breakfast!

Ocena na stronie TripAdvisor 5.0/5

Venture42332100883 Opinia zatwierdzona w TripAdvisor

The breakfast was excellent. There were many choices and it was delicious, fresh fruits, eggs cooked to order and many hot and cold choices. Juan was friendly and attentive. My second time staying here at novotel santa fe

Bueno service, gracias Juan ❤️.

Ocena na stronie TripAdvisor 5.0/5

Vernita H Opinia zatwierdzona w TripAdvisor

Juan es ecellente!!! The service here is great. I loved waking up to a gourmet breakfast prepared by a chef. If you are there Juan will take excellent care of you. The food is so delicious, and remember to ask for Juan!!

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 188 Liczba opinii 8.7/10 Lokalizacja
  • 425 Liczba opinii 5.1/10 Pokój
  • 462 Liczba opinii 8/10 Obsługa
  • 12 Liczba opinii 8.2/10 Internet
  • 199 Liczba opinii 4.8/10 Czystość
  • 140 Liczba opinii 4.7/10 Jedzenie
  • 137 Liczba opinii 6.8/10 Śniadanie
  • 128 Liczba opinii 4.2/10 Udogodnienia

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