Mercure Oтель Тур Центральный Вокзал 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.0/5 Отзывов: 1 975

+ 20 Услуги

Особенности отеля

  • 5 минут пешком до вокзала и конференц-центра Vinci

  • 10 минут пешком до центра города

  • Автостоянка и частный крытый гараж

  • Отличная звукоизоляция

  • Семейные и смежные номера

Расположение отеля

Mercure Oтель Тур Центральный Вокзал

29 Rue Edouard Vaillant
37000 тур
франция

Телефон: +33247604060

Факс: (+33)2/47647481

Заезд с 12h00

Выезд до 12h00

  • FIL BLEU :  6/4/3 GARE

  • TRAMWAY :  GARE DE TOURS

  • На самолете

    PARIS ORLY На расстоянии 219,99 км / 136,7 миль

  • На самолете

    ROISSY CDG На расстоянии 280,03 км / 174 миль

  • На самолете

    TOURS ST SYMPHORIEN На расстоянии 10 км / 6,21 миль

  • На автомобиле

    SORTIE 21 TOURS CENTRE На расстоянии 3 км / 1,86 миль

  • На поезде

    SAINT PIERRE ES CORPS На расстоянии 4 км / 2,49 миль

  • На поезде

    TOURS CENTRE На расстоянии 0,1 км / 0,06 миль

GPS:47.386896, 0.697998

Гостиничные услуги

LE CLOS LUCE Недоговорная фотография

Приглашаем вас посетить бар Clos Lucé в отеле Mercure Тур Центр Гар э Конгрэ. Это идеальное место для проведения деловых встреч и отдыха. Здесь вы можете попробовать местные вина и блюда. Расслабьтесь в уютной атмосфере нашего лаунж-бара.

Услуги в отеле и поблизости

Заезд с - Выезд до

Обзор

  • Парковка
  • Отель, оборудованный для доступа на инвалидных креслах
  • Кондиционер
  • Wi-Fi
  • Завтрак
  • Бар
  • Помещения для деловых встреч
Служба кейтеринга
  • Ресторан (-ы): 0
  • Бар (-ы): 1
  • Завтрак
    • Шведский стол Оплачивается отдельно
    • Экспресс-обслуживание Оплачивается отдельно
  • Обслуживание в номере
    • Горячие блюда
Конференции и мероприятия
  • Конференц-зал (-ы): 0
  • Бизнес-центр
    • Бизнес-центр с самообслуживанием
Доступ
  • Отель, оборудованный для доступа на инвалидных креслах
Услуги и удобства
  • Информация об отеле
    • Номера: 92
    • Номер (-ов) для гостей с ограниченными возможностями передвижения: 5
    • Семейных номеров: 0
    • Смежных номеров: 6
    • Номера для некурящих: 92
    • 8 этажи
  • Языки, на которых говорит персонал отеля
    • Английский
    • Испанский
  • Прачечная / услуга парковки служащим отеля
    • Химчистка / глажка
  • Wi-Fi
    • WIFI в местах общественного пользования
    • WIFI в отеле
  • Кондиционер
    • Кондиционер
  • Специальные условия для гостей с ограниченной подвижностью
  • Курение на территории отеля запрещено
  • Регистрация и выезд
    • Поздний выезд
  • Носильщик
    • Носильщик
  • Имеется оборудование для работы
    • Автомат для чистки обуви
  • Утюг
    • Утюг на стойке регистрации
  • Сейф на стойке регистрации
    • Сейф на стойке регистрации
Доступ к отелю
  • Underground garage Оплачивается отдельно
    • При отеле

Наши номера

Ваши конференции и мероприятия

Наши конференц-залы

  • Количество конференц-залов: 1

  • Максимальный размер: 27 м²

  • Максимальная вместимость: 10 человек

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Отзывы наших гостей о
Mercure Oтель Тур Центральный Вокзал

Реальные отзывы гостей, которые останавливались в нашем отеле

Узнать больше

Рейтинг ALL 4.0/5

Отзывов: 1 975

Рейтинг TripAdvisor 3.5/5

Отзывов: 947

Ok Hotel

Примечание: Tripadvisor 3.0/5

Holger S Business - 26/11/2019 Реальные отзывы TripAdvisor

friendly staff, big Rooms, very nice breakfast.. Overall facility is a bit aged, next to the railwaystation in the centre of the City, water in the shower, wasn't too hot, rather medium warm... No wellcome drink offered as Platinummember… :-(

Dear Guest, We thank you for taking the time to leave us a comment after your stay and we are delighted that you enjoyed it, we take your comments into account in order to improve afterwards. We look forward to seeing you again in Touraine, Sincerely, The Direction

Location, location, location

Примечание: Tripadvisor 3.0/5

greg t Couples - 31/10/2019 Реальные отзывы TripAdvisor

A perfectly acceptable chain hotel with the standard amenities but little charm. The location near the train station would be good for train travellers and , in fact, was fine for us in a car as it was an easy in and out of tours. On the downside was the distance to the restaurant scene, an Uber ride or a half hour walk.

Dear Guest, We thank you for taking the time to leave us a comment after your stay and we are delighted that you enjoyed it. We look forward to seeing you again in Touraine, Sincerely, The Direction

Short stay in Tours

Примечание: Tripadvisor 4.0/5

johnsA7140LA Couples - 11/08/2019 Реальные отзывы TripAdvisor

Good hotel, close to town centre. Easy to access to and from auto routes About seven minute walk on level ground to restaurants and sights. Underground parking below hotel. Good breakfast. Comfortable room. Good air conditioning.

Dear Guest, We thank you for taking the time to leave us a comment after your stay and we are delighted that you enjoyed it. We look forward to seeing you again in Touraine, Sincerely, The Direction

Good

Примечание: Tripadvisor 4.0/5

greg-dunon Business - 09/07/2019 Реальные отзывы TripAdvisor

but too hot in the room during the heatwave... the AC was not powerful enough on the top floors where I had been upgraded into an executive room. I asked for downgrade into 2nd floor, the AC was not working better but the temperature was more bearable. Staff was very friendly and helpful.

Dear Guest, We thank you for taking the time to leave us a comment after your stay and we are delighted that you enjoyed it, we take your comments into account in order to improve afterwards. We look forward to seeing you again in Touraine, Sincerely, The Direction

Good size rooms. Air Conditioning not so good.

Примечание: Tripadvisor 3.0/5

Scenic42134387211 Family - 10/06/2019 Реальные отзывы TripAdvisor

Good size rooms. Air Conditioning not so good. Great breakfast. Great location. Parking a car is a pain in the butt. Have to enter codes twice to open gates. Nice and clean. Right next to train station.

Примечание: отзывы клиентов 2.0/5

Ю. Пары - 20/05/2019 Проверенные отзывы - ALL

Отель не соответствует уровню 4 звезды. Разочарованы.

Comfortable hotel near Tours train station

Примечание: Tripadvisor 4.0/5

867bm Solo travel - 02/09/2018 Реальные отзывы TripAdvisor

Clean and comfortable hotel located near the train station. Good breakfast selection. Unfortunately there are no restaurants close to the hotel, and as the hotel does not do dinner service a trip to the town center is necessary. This is 10-15 minutes on foot.

Hello, We thank you for taking the time to leave a comment on Trip Advisor after your stay at the Mercure Tours Center Gare et Congrès. We are delighted to read your positive feedback, I would not fail to share your feedback with my entire team. Best regards

Overnight stay on our way home with 5 persons

Примечание: Tripadvisor 3.0/5

bart433 Family - 01/08/2018 Реальные отзывы TripAdvisor

Hotel near the station of Tours were we stayed in a family room consisting of 3 rooms, each with a bathroom. Clean but somewhat outdated. Unpersonal check-in, but was compensated afterwards by more personal approach.

Dear BART433, We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Centre Gare et Congrès. Best Regards La direction

Not the best of Mercury Hotels.

Примечание: Tripadvisor 4.0/5

K7004DEwilliamd Friends getaway - 23/05/2018 Реальные отзывы TripAdvisor

Lovely engaging staff was the best part of this stay. Not sure I would class this asa 4star property after having stayed in The Mercury La Rochelle and Mercury Grenoble. Hot items on the breakfast buffet both mornings were cold. On the plus side, relatively close to the centre and a good base for touring the Loire valley.

Dear K7004DEwilliamd, We thank you for taking the time to leave a comment on Tripadvisor after your stay at our hotel. I would definitely share your positive feedback with my reception staff. All Mercure hotels are different and unfortunately I do not make the weight with some of my colleagues, not by the lack of benefits, but some Mercure in France or elsewhere are in exceptional buildings such as an old chapel .. where all simply the location is more heavenly. Best regards

Мы ожидали большего, так как знакомы с отдыхом в Меркурии

Примечание: отзывы клиентов 1.0/5

Е. Пары - 06/05/2018 Проверенные отзывы - ALL

Плюсы: парковка бесплатная, хороший завтрак, просторный номер, большая кровать, отзывчивый персонал, есть холодильник, внутри отеля уютно. Недочёты: 1 нет сейфа; 2 одно мыльце на двоих!? Нас двое. У вас есть много принадлежностей, которых вы нам не дали - молочко для тела, кондиционер, ватные палочки, шапочка для душа и тд) 3 одна бутылочка воды. А нас двое. 4 застиранные полотенца. Одно полотенце попалось с дыркой. 5 тарелка с сколами Мы были разочарованы в вашем отеле 4 звезды. В отеле Astotel 3 звёзды в Париже мы были довольны гораздо больше.

Уважаемый Elena S., Спасибо за то, что Вы нашли время ответить на наши вопросы и поделиться своим мнением о проживании в Hôtel Mercure Tours Centre Gare et Congrès. Мне очень жаль, что предложенный сервис не соответствовал Вашим ожиданиям. Позвольте принести Вам свои самые искренние извинения. В Mercure мы боремся за то, чтобы предложить обслуживание самого высокого уровня для каждого из наших гостей. Поэтому Ваш отзыв очень важен для нас. Будьте уверены, что все необходимые меры будут приняты для того, чтобы подобного не повторилось в будущем. Мы Вам очень благодарны за отзыв, и искренне надеемся, что Вы предоставите нам возможность исправить свои ошибки в ближайшем будущем. Искренне Ваш, Mlle Emilie Hespel Directrice Mercure Tours Centre Gare et Congrès

Lovely Stay - not so happy with the false accusations

Примечание: Tripadvisor 4.0/5

suet385 Couples - 12/05/2017 Реальные отзывы TripAdvisor

Nice and central hotel with parking. We e mailed the hotel and they reserved a disabled parking spot for us prior to arrival. We were upgraded to a privilege room as a Accor Platinum member. The room was lovely, clean and large. The bed was very comfortable and the rooms mini bar and tea and coffee making facilities were very welcome after our long drive. The hotel is situated on a "block" of hotels with some student accommodation in the middle. The hotel next to the Mercure was an Ibis Budget. The whole block backed onto the main railway line. Having said that, the room was quiet, and the blackout curtains were effective. We had a room looking onto the main street. After arrival we took a short walk to the main train station entrance, where my wife felt that she could not go any further due to uneven footpath surface. We returned back to the hotel. This took us about an hour or so. On arrival back, I went to collect our welcome drinks ( very good wine and a fruit juice ) and returned back to the room where my wife had gone to bed ( 10pm ). About 1 minute later the receptionist was knocking at the door, demanding entry to the room to inspect the smoking. As the hotel is a non smoking hotel, we respect this, and I do not smoke. If needed the car park area is acceptable. I had not smoked in the room. Having found no evidence of smoking, she left. My wife found the whole incident upsetting, and very stressful. In the morning I went to see the manager of the hotel, but was told that the manager was who I had assumed was the receptionist. The new receptionist/manager apologies, and offered my wife a free breakfast to make up for the unfortunate incident. This was nice, but only one breakfast ... not two ? - well she explained - I was not upset so needed to compensation. My wife was still in bed, so I took a breakfast tray to our room ( just some pastries and a bit of scrambled egg - as breakfast was closing and they had not re stocked ) On investigation outside the hotel, our first floor room, ( we had an open window for ventilation as the air conditioner made noise but not much else - this is normal in Accor properties ) was directly above and next to the reception of the budget Ibis next door. There were cigarette buts and ash all over the street at this location from the night before. This is where the smoke smell came from. The receptionist agreed, (said it had happened before )but no apology. Then tried to charge for 2 breakfasts ! we left.

Great staff - Lousy wifi

Примечание: Tripadvisor 3.0/5

michaelfW8278AB Business - 30/01/2017 Реальные отзывы TripAdvisor

The staff was terrific, but the wifi was completely UNACCEPTABLE. I couldn't make phone calls, check email, watch video, etc. Almost nothing worked. There was no option to purchase high bandwidth wifi.

Tours Centre

Примечание: Tripadvisor 5.0/5

john8leake Couples - 28/09/2016 Реальные отзывы TripAdvisor

The rooms have been fitted with triple glazed windows since our last visit many years ago (when the train noise was quite loud): the noise level is now very low. The room was comfortable and met all our requirements. The staff were particularly helpful when we were making a fresh booking for Mercure Poitiers and we would give them a five star rating for the trouble they took.

Dear John8leake, Thank you so much for your kind words. I hope to see you again, and that the wine was good. ;-) Kind regards, Miss Julie Chauveau Hotel General Manager

Excellent staff and very convenient location

Примечание: Tripadvisor 4.0/5

laphoward Couples - 18/09/2016 Реальные отзывы TripAdvisor

Good hotel in very convenient location, Very friendly and helpful staff. Good breakfast. Very safe car-park under the hotel, though you need instructions as to how to get into it! Larger rooms are on the first floor which is a pity as rooms on the higher floors are nicer. Prefer rooms facing the road rather than the station.

Nice Hotel

Примечание: Tripadvisor 4.0/5

watson_m6 Couples - 17/05/2015 Реальные отзывы TripAdvisor

We were travelling with 2 small dogs so unable to have breakfast in the hotel. Suggest a room or area is set aside for dog owners to have breakfast and have their pets with them and not have to leave them in a strange room on their own. My only fault otherwise an excellent hotel.

Good base to visit Tours and the environs

Примечание: Tripadvisor 4.0/5

EXPLORERDINER Family - 26/03/2015 Реальные отзывы TripAdvisor

The Mercure Centre offers an excellent base for the motorist to park easily and explore TOURS on foot. The breakfast facility is very good and caters for coeiliacs which is a bonus. There is a repeating problem at Mercures in France: the electronic room key always needs re-setting on day two - a bit annoying when you are on the 8th floor and have to go back down to reception!

Dear Explorediner, We would like to thank you for your kind comment. We are glad to read that everything went well during your stay, excpet for the magnetic key. I'll tell the lady at front desk to be more careful regarding the number of nights. We hope to welcome you agin one day, Best regards, Miss Julie Chauveau Hotel General Manager, Mercure Tours Centre GAre et Congrès.

Good hotel

Примечание: Tripadvisor 4.0/5

FGalerani Couples - 04/09/2014 Реальные отзывы TripAdvisor

Good location, The room is good, the staff is very friendly. There is bus stop and metro close to the hotel. The negative point is the breakfast price, in my opinion is too high. but I recommend this place. ..............................................................

Tours Mercure Gare

Примечание: Tripadvisor 1.0/5

DrDennisWNNg Couples - 20/08/2014 Реальные отзывы TripAdvisor

Property is located very close to station. Free WiFi did not work, and free parking never really existed with reception staff rude and always trying to sell you some underground parking or ask you to park on street. So while it advertises free parking, it is not true since it appears never available. Probably the worst Mercure I have ever stayed in, and I am a member of the Accor group's loyalty programme.

Dear Guest, We thank you for taking the time to leave us a comment after your stay and we are delighted that you enjoyed it, we take your comments into account in order to improve afterwards. We look forward to seeing you again in Touraine, Sincerely, The Direction

Good

Примечание: Tripadvisor 3.0/5

Marcus R Couples - 22/10/2013 Реальные отзывы TripAdvisor

The hotel is good. The location is good, near the train station. The coffe room is a little small. The breakfast is good. The staff is polite and give the basic informations about the city. I recommend.

Comfortable but not 4 Star

Примечание: Tripadvisor 3.0/5

Willjo26 Business - 19/10/2013 Реальные отзывы TripAdvisor

I was disappointed with this hotel because I wasexpecting a fully serviced hotel. The bar was tiny and I couldn't get anything to eat at midday in the hotel. In fact the staff directed me to anothor hotel to get something to eat.

Последние отзывы: 20

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