Hôtel Mercure Tours Centre Gare et Congrès 4성

고객 평점 4.0/5 1,837 리뷰

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Mercure Tours Centre Gare Hotel
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  • A 5-minute walk from the train station and Congress Center

  • A 10-minute walk from the city center

  • Car park and private underground garage

  • Excellent soundproofing

  • Family and connecting rooms

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체크인 시간 : 12h00부터

체크아웃 시간 : 12h00까지

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Hôtel Mercure Tours Centre Gare et Congrès

29 Rue Edouard Vaillant
37000 tours
프랑스

전화: +33247604060

팩스: (+33)2/47647481

체크인 시간 : 12h00부터

체크아웃 시간 : 12h00까지

  • FIL BLEU :  6/4/3 GARE

  • TRAMWAY :  GARE DE TOURS

  • 비행기로

    PARIS ORLY 219.99km / 136.7마일

  • 비행기로

    ROISSY CDG 280.03km / 174마일

  • 비행기로

    TOURS ST SYMPHORIEN 10km / 6.21마일

  • 차로

    SORTIE 21 TOURS CENTRE 3km / 1.86마일

  • 기차로

    SAINT PIERRE ES CORPS 4km / 2.49마일

  • 기차로

    TOURS CENTRE 0.1km / 0.06마일

GPS :47.386896, 0.697998

숙박

레스토랑 & 바

LE CLOS LUCE

Our Clos Lucé bar welcomes you at the Mercure Tours Centre Gare et Congrès. It is perfectly suited for your business meetings, relaxation, or for sampling regional wines and products. You will appreciate the cozy club room ambiance in our lounges.

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미팅룸

  • 미팅룸: 1개

  • 최대 사이즈: 27

  • 최대 수용 인원: 10 명

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Hôtel Mercure Tours Centre Gare et Congrès 고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가 4.0/5

1,837 리뷰

tripadvisor

TripAdvisor 평가 3.5/5

919 리뷰

Ok Hotel

트립어드바이저 평점 3.0/5

Holger S Business - 26/11/2019 TripAdvisor 인증 리뷰

friendly staff, big Rooms, very nice breakfast.. Overall facility is a bit aged, next to the railwaystation in the centre of the City, water in the shower, wasn't too hot, rather medium warm... No wellcome drink offered as Platinummember… :-(

Dear Guest, We thank you for taking the time to leave us a comment after your stay and we are delighted that you enjoyed it, we take your comments into account in order to improve afterwards. We look forward to seeing you again in Touraine, Sincerely, The Direction

Location, location, location

트립어드바이저 평점 3.0/5

greg t Couples - 31/10/2019 TripAdvisor 인증 리뷰

A perfectly acceptable chain hotel with the standard amenities but little charm. The location near the train station would be good for train travellers and , in fact, was fine for us in a car as it was an easy in and out of tours. On the downside was the distance to the restaurant scene, an Uber ride or a half hour walk.

Dear Guest, We thank you for taking the time to leave us a comment after your stay and we are delighted that you enjoyed it. We look forward to seeing you again in Touraine, Sincerely, The Direction

Short stay in Tours

트립어드바이저 평점 4.0/5

johnsA7140LA Couples - 11/08/2019 TripAdvisor 인증 리뷰

Good hotel, close to town centre. Easy to access to and from auto routes About seven minute walk on level ground to restaurants and sights. Underground parking below hotel. Good breakfast. Comfortable room. Good air conditioning.

Dear Guest, We thank you for taking the time to leave us a comment after your stay and we are delighted that you enjoyed it. We look forward to seeing you again in Touraine, Sincerely, The Direction

Good

트립어드바이저 평점 4.0/5

greg-dunon Business - 09/07/2019 TripAdvisor 인증 리뷰

but too hot in the room during the heatwave... the AC was not powerful enough on the top floors where I had been upgraded into an executive room. I asked for downgrade into 2nd floor, the AC was not working better but the temperature was more bearable. Staff was very friendly and helpful.

Dear Guest, We thank you for taking the time to leave us a comment after your stay and we are delighted that you enjoyed it, we take your comments into account in order to improve afterwards. We look forward to seeing you again in Touraine, Sincerely, The Direction

Good size rooms. Air Conditioning not so good.

트립어드바이저 평점 3.0/5

Scenic42134387211 Family - 10/06/2019 TripAdvisor 인증 리뷰

Good size rooms. Air Conditioning not so good. Great breakfast. Great location. Parking a car is a pain in the butt. Have to enter codes twice to open gates. Nice and clean. Right next to train station.

Comfortable hotel near Tours train station

트립어드바이저 평점 4.0/5

867bm Solo travel - 02/09/2018 TripAdvisor 인증 리뷰

Clean and comfortable hotel located near the train station. Good breakfast selection. Unfortunately there are no restaurants close to the hotel, and as the hotel does not do dinner service a trip to the town center is necessary. This is 10-15 minutes on foot.

Hello, We thank you for taking the time to leave a comment on Trip Advisor after your stay at the Mercure Tours Center Gare et Congrès. We are delighted to read your positive feedback, I would not fail to share your feedback with my entire team. Best regards

Overnight stay on our way home with 5 persons

트립어드바이저 평점 3.0/5

bart433 Family - 01/08/2018 TripAdvisor 인증 리뷰

Hotel near the station of Tours were we stayed in a family room consisting of 3 rooms, each with a bathroom. Clean but somewhat outdated. Unpersonal check-in, but was compensated afterwards by more personal approach.

Dear BART433, We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Centre Gare et Congrès. Best Regards La direction

Not the best of Mercury Hotels.

트립어드바이저 평점 4.0/5

K7004DEwilliamd Friends getaway - 23/05/2018 TripAdvisor 인증 리뷰

Lovely engaging staff was the best part of this stay. Not sure I would class this asa 4star property after having stayed in The Mercury La Rochelle and Mercury Grenoble. Hot items on the breakfast buffet both mornings were cold. On the plus side, relatively close to the centre and a good base for touring the Loire valley.

Dear K7004DEwilliamd, We thank you for taking the time to leave a comment on Tripadvisor after your stay at our hotel. I would definitely share your positive feedback with my reception staff. All Mercure hotels are different and unfortunately I do not make the weight with some of my colleagues, not by the lack of benefits, but some Mercure in France or elsewhere are in exceptional buildings such as an old chapel .. where all simply the location is more heavenly. Best regards

Lovely Stay - not so happy with the false accusations

트립어드바이저 평점 4.0/5

suet385 Couples - 12/05/2017 TripAdvisor 인증 리뷰

Nice and central hotel with parking. We e mailed the hotel and they reserved a disabled parking spot for us prior to arrival. We were upgraded to a privilege room as a Accor Platinum member. The room was lovely, clean and large. The bed was very comfortable and the rooms mini bar and tea and coffee making facilities were very welcome after our long drive. The hotel is situated on a "block" of hotels with some student accommodation in the middle. The hotel next to the Mercure was an Ibis Budget. The whole block backed onto the main railway line. Having said that, the room was quiet, and the blackout curtains were effective. We had a room looking onto the main street. After arrival we took a short walk to the main train station entrance, where my wife felt that she could not go any further due to uneven footpath surface. We returned back to the hotel. This took us about an hour or so. On arrival back, I went to collect our welcome drinks ( very good wine and a fruit juice ) and returned back to the room where my wife had gone to bed ( 10pm ). About 1 minute later the receptionist was knocking at the door, demanding entry to the room to inspect the smoking. As the hotel is a non smoking hotel, we respect this, and I do not smoke. If needed the car park area is acceptable. I had not smoked in the room. Having found no evidence of smoking, she left. My wife found the whole incident upsetting, and very stressful. In the morning I went to see the manager of the hotel, but was told that the manager was who I had assumed was the receptionist. The new receptionist/manager apologies, and offered my wife a free breakfast to make up for the unfortunate incident. This was nice, but only one breakfast ... not two ? - well she explained - I was not upset so needed to compensation. My wife was still in bed, so I took a breakfast tray to our room ( just some pastries and a bit of scrambled egg - as breakfast was closing and they had not re stocked ) On investigation outside the hotel, our first floor room, ( we had an open window for ventilation as the air conditioner made noise but not much else - this is normal in Accor properties ) was directly above and next to the reception of the budget Ibis next door. There were cigarette buts and ash all over the street at this location from the night before. This is where the smoke smell came from. The receptionist agreed, (said it had happened before )but no apology. Then tried to charge for 2 breakfasts ! we left.

Great staff - Lousy wifi

트립어드바이저 평점 3.0/5

michaelfW8278AB Business - 30/01/2017 TripAdvisor 인증 리뷰

The staff was terrific, but the wifi was completely UNACCEPTABLE. I couldn't make phone calls, check email, watch video, etc. Almost nothing worked. There was no option to purchase high bandwidth wifi.

Tours Centre

트립어드바이저 평점 5.0/5

john8leake Couples - 28/09/2016 TripAdvisor 인증 리뷰

The rooms have been fitted with triple glazed windows since our last visit many years ago (when the train noise was quite loud): the noise level is now very low. The room was comfortable and met all our requirements. The staff were particularly helpful when we were making a fresh booking for Mercure Poitiers and we would give them a five star rating for the trouble they took.

Dear John8leake, Thank you so much for your kind words. I hope to see you again, and that the wine was good. ;-) Kind regards, Miss Julie Chauveau Hotel General Manager

Excellent staff and very convenient location

트립어드바이저 평점 4.0/5

laphoward Couples - 18/09/2016 TripAdvisor 인증 리뷰

Good hotel in very convenient location, Very friendly and helpful staff. Good breakfast. Very safe car-park under the hotel, though you need instructions as to how to get into it! Larger rooms are on the first floor which is a pity as rooms on the higher floors are nicer. Prefer rooms facing the road rather than the station.

고객 평점 3.0/5

익명 비즈니스 - 11/07/2016 전체(All) 통지 확인

방이춥다

Nice Hotel

트립어드바이저 평점 4.0/5

watson_m6 Couples - 17/05/2015 TripAdvisor 인증 리뷰

We were travelling with 2 small dogs so unable to have breakfast in the hotel. Suggest a room or area is set aside for dog owners to have breakfast and have their pets with them and not have to leave them in a strange room on their own. My only fault otherwise an excellent hotel.

Good base to visit Tours and the environs

트립어드바이저 평점 4.0/5

EXPLORERDINER Family - 26/03/2015 TripAdvisor 인증 리뷰

The Mercure Centre offers an excellent base for the motorist to park easily and explore TOURS on foot. The breakfast facility is very good and caters for coeiliacs which is a bonus. There is a repeating problem at Mercures in France: the electronic room key always needs re-setting on day two - a bit annoying when you are on the 8th floor and have to go back down to reception!

Dear Explorediner, We would like to thank you for your kind comment. We are glad to read that everything went well during your stay, excpet for the magnetic key. I'll tell the lady at front desk to be more careful regarding the number of nights. We hope to welcome you agin one day, Best regards, Miss Julie Chauveau Hotel General Manager, Mercure Tours Centre GAre et Congrès.

Good hotel

트립어드바이저 평점 4.0/5

FGalerani Couples - 04/09/2014 TripAdvisor 인증 리뷰

Good location, The room is good, the staff is very friendly. There is bus stop and metro close to the hotel. The negative point is the breakfast price, in my opinion is too high. but I recommend this place. ..............................................................

Tours Mercure Gare

트립어드바이저 평점 1.0/5

DrDennisWNNg Couples - 20/08/2014 TripAdvisor 인증 리뷰

Property is located very close to station. Free WiFi did not work, and free parking never really existed with reception staff rude and always trying to sell you some underground parking or ask you to park on street. So while it advertises free parking, it is not true since it appears never available. Probably the worst Mercure I have ever stayed in, and I am a member of the Accor group's loyalty programme.

Dear Guest, We thank you for taking the time to leave us a comment after your stay and we are delighted that you enjoyed it, we take your comments into account in order to improve afterwards. We look forward to seeing you again in Touraine, Sincerely, The Direction

Good

트립어드바이저 평점 3.0/5

Marcus R Couples - 22/10/2013 TripAdvisor 인증 리뷰

The hotel is good. The location is good, near the train station. The coffe room is a little small. The breakfast is good. The staff is polite and give the basic informations about the city. I recommend.

Comfortable but not 4 Star

트립어드바이저 평점 3.0/5

Willjo26 Business - 19/10/2013 TripAdvisor 인증 리뷰

I was disappointed with this hotel because I wasexpecting a fully serviced hotel. The bar was tiny and I couldn't get anything to eat at midday in the hotel. In fact the staff directed me to anothor hotel to get something to eat.

Good one night stop

트립어드바이저 평점 4.0/5

Methylnick Solo travel - 22/09/2013 TripAdvisor 인증 리뷰

Right by the Railway station, Mercure Tours was well located in the centre of Tours, the room was clean and tidy and reasonable in price. I would stay there again and for longer. Wifi and internet access was easy, straightforward and included on the price.

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