Novotel Milano Malpensa Airport 4 gwiazdki

Ocena klientów (Ocena ALL) 4.1/5 Liczba opinii: 415

O hotelu

  • Hotel z certyfikatem ALLSAFE SGS.

  • Zewnętrzny basen, centrum fitness, tenis stołowy

  • Restauracja z zewnętrznym tarasem

  • Jeziora 10 minut jazdy autostradą od hotelu

  • Centrum konferencyjne, stanowisko biznesowe i sieć WIFI

Ten hotel uczestniczy w programie Planet 21 i działa na rzecz Positive Hospitality.

hotel certyfikowany ALLSAFE

Lokalizacja hotelu

Novotel Milano Malpensa Airport

Via Al Campo, 99, Cardano Al Campo
21010 Cardano Al Campo
Włochy

Pozycja GPS:45.642433, 8.759561

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Podsumowanie
Na miejscu
  • Basen
  • Parking
  • Transfer
  • Restauracja
  • Podjazd dla wózków
  • Centrum wellness
  • Klimatyzacja
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne

GOURMET RESTAURANT

Prosta, smaczna, zdrowa i zbilansowana kuchnia. Zawsze otwarta restauracja spełnić wszystkie Twoje życzenia. Ciesz się swobodną chwilą w zaciszu pokoju, w barze, na tarasie przy basenie albo w restauracji.

Nasze pokoje

Pokoje w hotelach Novotel charakteryzują się przestrzenią, nowoczesnym wystrojem i przystosowalnością, przez co stanowią doskonałe lokale do mieszkania, spełniające wszelkie potrzeby gości.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.1/5  Liczba opinii: 415

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 584

Basic

Ocena na stronie TripAdvisor 2.0/5

Natnu Rodziny - Opinia zatwierdzona w TripAdvisor

Spent one night here on my way stopping over for night and one night on way back first night we were facing the pool and it was quiet had good sleep second time nfacing out front and couldn’t sleep every sound from road was clear in room as if windows seal’s broken basic breakfast and expensive shuttle bus nothing available here if you arrive on late flight

Dear Guest, Thank you for your review. I am sorry that your sleep was disturbed during your last stay; being near the airport, all our rooms are soundproofed just to avoid being annoyed by the outside noise. I would like to know if you have indicated this inconvenience to our staff in order to verify the correct tightness of the window or alternatively, proposing a change of room, as is our custom in these cases. I am also sorry that the breakfast did not please your palate; we offer a varied range of products, from sweet to salty, and I regret that no product has met your expectations. Finally, as regards the shuttle, we are aware that the price may seem excessive, but this is due to the increase in the price of fuel. We hope to regain your trust having you back soon as our guest

We lost our item in the hotel breakfast area passport mobile phone

Ocena na stronie TripAdvisor 1.0/5

stuat2019 Rodziny - Opinia zatwierdzona w TripAdvisor

I went with my family on Tuesday 15.11.2022. I booked two rooms and also booked breakfast. We got there and soon lost our passport and mobile phone and our bag with baby milk and a small bottle of baby food. We immediately complained to the front office and asked to see the video clip, but they refused saying that only the manager could see it. Don't know what to do, when we asked the manager to talk about it he didn't come from the office, we didn't understand what this was, we didn't know how to contact the police officer, we were there. Loss for hours. No one said anything to comfort that such an incident happened

Could use some improvements...

Ocena na stronie TripAdvisor 2.0/5

1097NancyF Couples - Opinia zatwierdzona w TripAdvisor

The only good qualities of this hotel were the location, staff was nice and rooms were clean. The hotel itself seemed a little run down. Flooring was warped outside the elevator which I almost tripped on. The breakfast buffet was the worst buffet I've had in a long time.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Andrea Morandini - general manager

Hidden costs

Ocena na stronie TripAdvisor 2.0/5

DanaSeattle Solo travel - Opinia zatwierdzona w TripAdvisor

I booked this “airport” hotel through a travel agent Via Expedia. I was under the false assumption that it was close to airport where I could rest before my outbound flight. It cost 55 euros for round trip shuttle service to hotel/airport. Upon arrival, went to room and bed and sofa couch were not made. Returned to front desk. Next room smelled like an ashtray. Third room was average. Safe would not work. Shower had no hot water. Room temperature could not be adjusted. The front desk staff were not attentive or helpful. The pool was off limits. Limited wine selection and no “real” food till 7pm which was not great. I pointed out that the sister hotel, Ibis, offered free shuttle service to airport. To quiet me, front desk gave a coupon for a free wine or beer. They explained it is not true due to old Covid rules and manager needs to change web design. The breakfast buffet was good.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Milano Malpensa Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Just for your information Ibis hotel and Novotel are using the same Shuttle company which is not free of charge. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Room infested with carpet beetles

Ocena na stronie TripAdvisor 1.0/5

Aberdeen542 Rodziny - Opinia zatwierdzona w TripAdvisor

Room infested with Carpet beetles. We checked in very late in the hotel, when we woke up, we started seeing few bugs around the room, the more we looked the more we discovered , it was horrific, they are carpet beetles, my daughter being allergic to bugs bites (any bugs) I went straight to reception to make them aware, I’ve been told that a cleaner will clean, I tried to explain how this can be dangerous for my daughter, and if the room is infested a simple hoover will not get rid of them. The receptionist didn’t seem to understand and kept telling me that they are harmless…. So if you don’t like to share a night with bugs crawling on top of you, don’t stay in this hotel. We left for the day for our city visit as we didn’t want to argue, We still have one night in this horror and we’ll be obliged to put a lot of bug repellent on my daughter… this hotel need to be closed and need to go through a deep clean. Very disappointed for a Novotel hotel.

Dear Guest, we are well aware of the problem caused by the presence of Asian bugs which in this period are massively infesting our area which is located near the Ticino river park. These insects, although annoying and unpleasant, are absolutely harmless and they do NOT bite, they proliferate especially in this season and then disappear when the cold arrives. As far as we are concerned, we are taking every initiative to stem the problem, with targeted disinfestations every month. We have also placed notices on the bedroom windows asking customers not to open the windows. During this period, all staff are obliged not to open the windows and the air exchange is ensured through our systems. We appreciate your sharing your concerns and are looking forward to welcoming you again in the near future. Sincerely, Andrea Morandini - general manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 425 Liczba opinii 7.9/10 Lokalizacja
  • 611 Liczba opinii 6.3/10 Pokój
  • 534 Liczba opinii 7.7/10 Obsługa
  • 19 Liczba opinii 6.6/10 Internet
  • 272 Liczba opinii 6.4/10 Czystość
  • 229 Liczba opinii 7.1/10 Śniadanie
  • 212 Liczba opinii 5.6/10 Jedzenie
  • 194 Liczba opinii 5.2/10 Dobra oferta cenowa

Zarządzane przez Trustyou

Cardano Al Campo - wszystkie nasze hotele