Novotel Milano Malpensa Airport bintang 4

Catatan tamu Avis (Peringkat ALL) 4.3/5 558 ulasan

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Deskripsi

Keistimewaan hotel

  • 10 menit berkendara dari Bandara Milan Malpensa; Park & Fly, serta antar-jemput

  • Restoran pizzeria buka untuk umum

  • Ideal untuk keluarga dan mengizinkan hewan peliharaan

  • 10 menit berkendara ke Lakes Highway

  • Pusat kongres untuk pertemuan dan acara perusahaan

Akomodasi kami

Lokasi hotel

Novotel Milano Malpensa Airport

Via Al Campo, 99, Cardano Al Campo, CIN IT012032A1IUB9BVXQ
21010 Cardano Al Campo
Italia

GPS:45.642433, 8.759561

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Menerima hewan
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

N RESTAURANT

Hidangan sederhana, lezat, sehat, dan seimbang. Restoran buka sepanjang hari untuk memanjakan selera Anda. Nikmati momen bersantap di restoran, bar, di teras dengan kolam renang, atau di kamar Anda

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.3/5  558 ulasan

Peringkat TripAdvisor  3.5/5  1.650 ulasan

STOP, look elsewhere

Catatan Tripadvisor 1.0/5

john w Ulasan TripAdvisor tersertifikasi

inconvenient, inconsiderate, there are plenty of other options available for you in the area and at price range. dont waste your time here. they are also very hard to get a hold of. we wish we booked with another hotel and wont make the same mistake again.

Terrible place to stay in Milan

Catatan Tripadvisor 1.0/5

rossman1959 Friends getaway - Ulasan TripAdvisor tersertifikasi

The male front desk staffs are very rude, inconsiderate and refused to render assistance to the guests needs and issues. Please be very careful of this place. This is where I lost my passport in the lobby. The place is not safe. The worst place I have ever been. Will not recommend this place to anybody.

Shady organization

Catatan Tripadvisor 1.0/5

joel y Ulasan TripAdvisor tersertifikasi

Traveling from US. Our Italian isn't the best, this place took full advantage. They double charged me for meals saying the machine didnt work and then double charged us for the room saying that the first time was "just to hold it." These people are scam artists and the rooms are nothing worth mentioning.

Hello, We regret to read your comments, which are both offensive and misleading. We kindly ask that you consider removing this review to clarify certain misunderstandings. Firstly, regarding the vending machines: they are managed by an external company. An €8 deposit is taken initially, but this amount is refunded based on the items purchased. For example, if you buy a €2 soda, the remaining €5 is promptly returned to your credit card within minutes. Secondly, for the room charge, only a pre-authorization was made. Pre-authorization is a standard practice in hotels worldwide, used to verify the validity of credit cards provided during booking. This process is merely a temporary hold, not an actual charge, and doesn’t impact your bank balance since it isn’t posted. The hold is released by your bank or card provider. At check-in, you can choose to complete payment with the same card or use another method. If you use a different payment method, we promptly cancel the pre-authorization. Thank you for your understanding. Best regards Sara Guest relations agent

Nice stopover

Catatan Tripadvisor 4.0/5

Optimus Prime t Keluarga - Ulasan TripAdvisor tersertifikasi

Two nights stay at this hotel. Like the room, it was clean, spacious and offered the facilities we needed. Room has a fridge, kettle and complimentary water everyday. Pool was closed due to being in autumn already but I would like to come back in summer. Staff are courteous. Lobby includes Starbucks coffee machine (paid), a dispensing fridge with various bits and a free microwave facility to reheat food which I find very convenient.

dear guest, Thank you for your positive feedback! We're glad to hear that you enjoyed your two-night stay and appreciated the clean, spacious room and the amenities provided, like the fridge, kettle, and complimentary water. It’s great to know you found the lobby facilities, such as the Starbucks coffee machine and the microwave, convenient. We look forward to welcoming you back in the summer when the pool is open, and we’ll be sure to continue providing courteous service. Safe travels until then! best regards Sara Guest Relations agent

Worst hotel in Italy!!!

Catatan Tripadvisor 1.0/5

Jonathan S Bisnis - Ulasan TripAdvisor tersertifikasi

I stayed here two nights but checked out early because the hotel was so bad. The first night I asked if they could fix my air conditioner in the room because the system did not work, and I asked for them to repair the in room refrigerator (I have meds that need to be refrigerated), and the TV was “scrambled” on the 3 English speaking channels (and they were only new channels were available in English, all the others are either Italian or French), but no one came to fix any of the issues. The second night I again asked the front desk and I was told “they are too busy to fix these issues” so I went to another (better) hotel at the airport. Their customer service is HORRIBLE, and this was from their manager Luca. I checked out a week early due to the room being so bad and their customer service (or lack there of) being so bad. The beds are rock hard, the pillows are small (the size of throw pillows) they may or may not leave a bottle of water in your room (they finally put one in my room the day I checked out early but there was no water the first two nights and the sink water smelled disgusting). The food in the restaurant was average, not a lot of choices but the food wasn’t bad. With all the hotels in the area, you’re far better off staying elsewhere, I don’t know how they have such a high rating with their extremely poor customer service and mediocre (at best) hotel.

Dear Guest, Thank you for sharing your feedback with us. We sincerely regret that your experience did not meet your expectations, and we truly appreciate you bringing these matters to our attention. Please accept our apologies for any inconvenience you faced during your stay. Our team is dedicated to providing a comfortable and enjoyable experience for all our guests, and it's clear that on this occasion, we did not meet that standard. Rest assured, your concerns will be addressed with our team, especially in regards to communication and room maintenance. Your feedback is invaluable in helping us improve our services, and we will take the necessary steps to ensure future guests have a more positive experience. Should your travels bring you back to the area, we would appreciate the opportunity to welcome you again and provide you with a stay that meets your expectations. Kind regards, Sara Guest Relations Team

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Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 741 ulasan 8.2/10 Lokasi
  • 948 ulasan 5.7/10 Kamar
  • 762 ulasan 7.5/10 Pelayanan
  • 24 ulasan 7.2/10 Internet
  • 488 ulasan 5.2/10 Kenyamanan
  • 439 ulasan 5.7/10 Kebersihan
  • 358 ulasan 6.9/10 Sarapan
  • 341 ulasan 6/10 Makanan

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