Pesan informasi

Hotel Novotel Milano Malpensa Airport bintang 4

Catatan tamu Avis (Peringkat ALL) 4.2/5 2.676 ulasan

Hotel yang disetujui ALLSAFE

Novotel Milano Malpensa Airport
Melihat pada peta
+ 26 Layanan

Keistimewaan hotel

  • Hotel bersertifikat ALLSAFE oleh SGS

  • Kolam renang luar-ruang, pusat kebugaran, tenis meja

  • Restoran dengan teras luar-ruang

  • 10 menit berkendara di jalan bebas hambatan menuju danau

  • Pusat konvensi, pojok bisnis dan WiFi

Hotel ini berpartisipasi dalam Planet 21 dan bertindak dalam rangka Keramahan Positif (Positive Hospitality).

Lokasi hotel

Novotel Milano Malpensa Airport

Via Al Campo, 99
Cardano Al Campo
21010 cardano al campo
italia

Tel: +390331266611

Faks: (+39)0331730595

Check-in dari 14h00

Check out sampai 12h00

  • Cardano al Campo :  Cardano al Campo

  • Dengan pesawat

    Linate Airport Pada 60km / 37,29 mil

  • Dengan pesawat

    MALPENSA AIRPORT Pada 7km / 4,35 mil - Antar Jemput bayar

  • Dengan pesawat

    MALPENSA APT GATE 7 Pada 7km / 4,35 mil - Antar Jemput bayar

  • Dengan pesawat

    Orio al Serio Pada 82km / 50,96 mil

  • Dengan kereta

    GALLARATE FFSS Pada 6km / 3,73 mil

  • Dengan kereta

    MALPENSA FNME Pada 7km / 4,35 mil

GPS :45.642433, 8.759561

Layanan hotel

N RESTAURANT

Hidangan sederhana, lezat, sehat, dan seimbang. Restoran buka sepanjang hari untuk memanjakan selera Anda. Nikmati momen bersantap di restoran, bar, di teras dengan kolam renang, atau di kamar Anda

Layanan di hotel dan sekitarnya

Check-in dari - Check out sampai

Singkatnya

  • Kolam renang
  • Parkir
  • Antar-jemput
  • Restoran
  • Hotel bisa diakses kursi roda
  • Kesehatan
  • Air conditioner
  • Wi-Fi
  • Sarapan
  • Bar
  • Ruang rapat
Layanan katering
  • 1 Restoran
  • 1 Bar
  • Mesin camilan dan minuman
    • Mesin camilan dan minuman Biaya tambahan
  • Sarapan
    • Prasmanan Biaya tambahan
  • Room service
    • Kudapan dingin
    • Makanan panas
Pertemuan/Acara
  • 6 Ruang pertemuan
  • Pusat bisnis
    • Pusat bisnis dengan staf pendukung
    • Pusat bisnis mandiri
Akses kursi roda
  • Hotel bisa diakses kursi roda
Perlengkapan Dan Layanan Hotel
  • Informasi hotel
    • 208 kamar
    • 12 kamar untuk orang dengan keterbatasan fisik
    • 150 kamar keluarga
    • 0 kamar terhubung
    • 158 kamar bebas rokok
    • 4 lantai
  • Bahasa yang digunakan di hotel
    • Italia
    • Prancis
    • Spanyol
    • Inggris
    • Jerman
  • Layanan Penatu / Valet
    • Cuci otomatis
    • Cuci kering / Setrika
  • Wi-Fi
    • WiFi Kecepatan Tinggi
    • WiFi di area publik
    • WiFi di hotel
    • Internet Kecepatan Tinggi
  • Air conditioner
    • AC
  • Fasilitas untuk tamu berketerbatasan fisik
  • Fasilitas Check In & Check-out
    • Check Out Diperpanjang
  • Portir
    • Portir
  • Concierge
    • Concierge
  • Peralatan meja tersedia
    • Mesin semir sepatu
  • Setrika
    • Setrika resepsionis
  • Brankas di resepsionis
    • Brankas di resepsionis
  • Penukaran mata uang
    • Penukaran mata uang
Akses ke akomodasi
  • Antar-jemput sedang tidak tersedia
    • MALPENSA APT GATE 7 Biaya tambahan
    • MALPENSA AIRPORT Biaya tambahan
    • MXP Biaya tambahan
  • NOVOTEL PARKING Biaya tambahan
    • Di properti
    • 95 tempat parkir
    • Pribadi
Kesehatan
  • NOVOTEL
    • Luar
    • Di properti
  • RUANG KEBUGARAN NOVOTEL
    • Di properti
Keluarga
  • Layanan untuk anak-anak
    • Saluran kartun TV
    • Perpustakaan anak
    • Area video game
    • Area bermain

Akomodasi kami

Dengan desain kontemporer yang lapang dan dapat disesuaikan, kamar Novotel benar-benar tempat untuk menikmati hidup. Sempurna untuk semua kebutuhan Anda.

Pertemuan dan acara Anda

Ruang Pertemuan kami

  • Jumlah ruang pertemuan: 7

  • Ukuran maksimal: 216

  • Kapasitas maksimal: 152 orang

  • Kapasitas perjamuan maksimal: 120 orang

Cari tahu lebih lanjut

Ulasan pelanggan kami untuk
Novotel Milano Malpensa Airport

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL 4.2/5

2.676 ulasan

Peringkat TripAdvisor 4.0/5

1.532 ulasan

Don't stay at this hotel

Catatan Tripadvisor 2.0/5

sfofreight 03/09/2021 Ulasan TripAdvisor tersertifikasi

This is a airport hotel that used to have a shuttle to/from airport. They claim covid 19 stopped them from offering it. Yet they will arrange it in a shuttle type bus with other guests for 20 Euros each way. The hotel is 7 KM from the airport. Obviously a total rip off. I am Accor platinum and next time I will stay at the Sheraton on airport or stay in Milano and take the Malpensa Express to the airport.

Dear valued guest, Thank you for taking the time to share your feedback. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Unfortunately restrictions related to Covid forced us to suspend the shuttle service and use an external company for the moment. We really do hope to be able to re-activate the hotel service very soon. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. With kindest regards. Andrea Morandini - general manager

Well connected but lack of extras

Catatan Tripadvisor 3.0/5

tjuri 14/08/2021 Ulasan TripAdvisor tersertifikasi

I am a customer of Novotel since ever and I must admit this time I am not fully satisfied. My points are not crucial of course: the room was perfectly clean and recently renovated , the staff was absolutely kind and professional, the hotel is well situated and connected to the airport. My only remarks were about the lack of boiler and coffee/tea in the room (I had to wake up at 4 to bring my daughters to the airport and you can just imagine how crucial a cup of coffee can be) and the smell of cigarette in the bathroom (which on the other hand was clean, big and recently renovated). The garage needs some renovation. As said, not a very big deal, but still some improvements needed in my opinion in order to reach 5-points rate.

Dear guest, thank you for your kind review which I find very useful, as it is from little things that we make the difference and give to our cliets the best service. I therefore find your not crucial points very important and useful to allow us to grow and improve. I take this opportunity to inform you that early in the morning a coffee station is available near the reception to allow those who leave early to be able to drink a hot cup of coffee. I appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. With personal kindest regards. Andrea Morandini - general manager

Perfect hotel for an airport stay

Catatan Tripadvisor 3.0/5

TommyWgms Business - 18/07/2021 Ulasan TripAdvisor tersertifikasi

Close to the airport with good facilities, shuttle, food, bar, pool and parking possibility. Service staff was very helpful but team was understaffed and therefore not always easy to catch. Perfect hotel for one or two nights close to the airport.

Dear Guest, we thank you for your feed back after your recent stay at our hotel. We look forward to seeing you again very soon. With kindest regards. Andrea Morandini - general manager.

Perfect place if you need to catch a plane the next day

Catatan Tripadvisor 5.0/5

Giuseppe C 02/03/2020 Ulasan TripAdvisor tersertifikasi

Been in Novotel hotels before around the world, they're a goal if you want to be in a safe and clean hotel. Employees are friendly and professional, rooms are nice and quiet big. Great breakfast with lots of choices

A slightly better Ibis

Catatan Tripadvisor 2.0/5

Prakash S Business - 12/10/2019 Ulasan TripAdvisor tersertifikasi

I expected better appointed rooms as compared to the Mercure or Ibis but was sorely disappointed. It was a slightly improved version of an Ibis but frankly, to me, not value for the charges. Having said that, I am happy to say that the team was welcoming and helpful.

Dear Customer, Thank you for taking the time to review. I personally brought your compliments to the reception staff. Best Regards, Andrea Morandini General Manager

Air Conditioning needs improvement

Catatan Tripadvisor 3.0/5

Inspire138240 Business - 12/10/2019 Ulasan TripAdvisor tersertifikasi

Good hotel with the exception of the air conditioning system. The outside temperature during my stay ranged from 8 deg C (night) to 19 deg (day) in early October. It was definitely a few degrees warmer in the room than in the hallways which felt properly air conditioned. My first room was unbearably hot, even with the weak air conditioning system on maximum (I took a shower and afterwards was sweating profusely), so I had to change rooms. Second room was OK the first night but the 2nd night it was also starting to warm up, too, and the air conditioning was again insufficient at night to provide proper cooling. There is an issue with the AC which needs to be addressed if you need to leave your door to the hallway open to cool the room. I've stayed at other hotels near Malpensa airport in summer (up to 30 deg C) but never had this level of issue with the air conditioning system. This needs to be addressed. Other than that, the service, food and everything else was fine.

Dear Client, Thank you for taking the time to review. You know that our air conditioning system is working. In intermediate seasons it starts working if the outside temperature is high. Best Regards, Andrea Morandini General Manager

Nice Hotel

Catatan Tripadvisor 4.0/5

yuyatdi Business - 11/10/2019 Ulasan TripAdvisor tersertifikasi

Nice location close to airport, shuttle to airport every 30 minutes, room is nice, quite good space for standard room, breakfast also good, quite a lot of choices, gym not too bad. Dinner menu is not too many choices.

AIRPORT SHUTTLE??????

Catatan Tripadvisor 3.0/5

259gar Couples - 19/09/2019 Ulasan TripAdvisor tersertifikasi

We chose this hotel because of the airport shuttle. Unfortunately when we arrived at the airport there was a bus missing and we were left hanging around for an hour in spite of calling the hotel twice. Most unsatisfactory. Carpets in corridors & our room had not been vacuumed thoroughly at all.

Dear Client, Thank you for taking the time to review. I inform you that our shuttle service is operational from 05.00 am to 00.45 pm in the evening, every 30 minutes. I have personally taken care of your report and I confirm that the shuttle has passed, as always and indicated, as for bringing other customers to the hotel. Best Regards, Andrea Morandini General Manager

small things count

Catatan Tripadvisor 3.0/5

walter w Solo travel - 05/09/2019 Ulasan TripAdvisor tersertifikasi

in general tis hotel is ok for a short stay near airport. I understand that it is not easy to manage with nearby daily changes of guests all over the day. Housekeeping is good but sometimes little things fail. I address this to the supervising by management. a cleaning of the coffee machine from remaining stay would be nice. I booked a executive room - but the room was equiped as a standard room. after claiming I received finally a bottle of water etc that is clearly a missing supervising

Dear Customer, Thank you for taking the time to review. I am sorry that the stay was not according to your expectations. I personally proceeded to talk to our housekeeper, asking her to give more control inside the rooms. Best Regards, Andrea Morandini General Manager

Close to the airport

Catatan Tripadvisor 4.0/5

KochinaP Solo travel - 03/09/2019 Ulasan TripAdvisor tersertifikasi

Nice hotel very close to the airport. But you do need GPS to find it as it is tucked away in a side street with little signage. Very moern with good facilities, breakfast is very good and value for money. It has a pool and a nice bar.

Wish we had checked the reviews before we booked - this bad hotel is a Novotel in name only

Catatan Tripadvisor 2.0/5

Gordon W Couples - 04/08/2019 Ulasan TripAdvisor tersertifikasi

We stayed here due to proximity to Milan Airport. Unfortunately that is the only thing going for it. As other reviewers have found, the rooms & public areas are not clean or properly maintained and equipment in the rooms does not function. Our experiences were also bad & we observed other customers with similar problems during our stay. So what were our specific problems? When we arrived at our room, we found that the bathroom had not been cleaned. Pubic hair - not ours - decorated the bidet, toilet, shower and floor. Someone, presumably male - had urinated but missed the toilet leaving stains on the floor - and god knows what the hand/fingerprints on the flushing mechanism were from. Not to mention used tissues in the bin. We asked reception for someone to clean the bathroom and went for a walk. When we returned 1 hour or more afterwards, nothing had been done. We again contacted reception and a maintenance man arrived who picked up lots of the hair and the tissues and left - no actual cleaning took place. I hate walking on a sticky (pissy) floor. We tried to use the television in the room but despite a red light showing it steadfastly refused to work. After a change of batteries for the remote, it still didn't work. Reception office staff were eventually able to get it going. The next day we left early in the morning to visit the city and when we returned in the evening the room had not been serviced - again. We used the swimming pool at the hotel. Our presence was an obvious nuisance to the "lifeguard" (who provided towels) because we forced him to look up,al from his mobile phone. If he was so bored, why could he not vacuum some of the rubbish from the bottom of the pool or clean the algae from the green wall? The room had a safe. No matter what we tried it would not work. The room had a fridge. Drinks were actually cooler if you left them out of the fridge under the airconditioning outlet. The carpets in the halls were badly stained and not vacuumed. We stay on average 70 nights a year in hotels and most of those with Accor. This is the first Accor hotel where we have actually been upset at the standard of the property and the lack of response. As stated before, read the other reviews - unfortunately ours is not an isolated experience. I pity the poor front desk staff who have to deal with the ongoing customer complaints. There is clearly a failure of management to instil an appropriate attitude in support staff - they clearly just don't care

Dear Client, we already reply to the many web reputation you sent. Best Regards, Andrea Morandini General Manager

Malpensa Airport Hotels

Catatan Tripadvisor 5.0/5

Sherpa24027452695 Business - 30/06/2019 Ulasan TripAdvisor tersertifikasi

Excellent hote. Outstanding service. Great location. The early check in is a good addition to this hotel. Lunch and dinner are well prepared and with many available choices. Difficult to think about anything wrong this time.

BAD EXPERIENCE

Catatan Tripadvisor 2.0/5

Michel I Business - 23/06/2019 Ulasan TripAdvisor tersertifikasi

Dear Sirs, Thank you for sending me the invoice regarding my stay in your hotel. I have sent my booking reference again attached. I had dinner in your hotel with my friend, and it was a disaster!! We had burgers : bread was not grilled, no tomatoes, no pickels, we asked for chips we got crisps... The buffets (vegetables + fruit) were VERY POOR, please see photos attached, how can you serve a vegetable buffet with 4 kinds of salads, and ONLY corn, small tomatoes, and carrots? Fruit buffet with small flies!! We made a fuss with my friend, we got a 20% discount on the dinner and we were offered a drink at the end of the meal. How can you offer such a BAD and POOR DINNER in a 4 Stars Hotel??? I have never eaten SO BAD in a Novotel Hotel!!! The waitress and waiter (Ismaël) were very kind and friendly with us, nothing to say about service, very good !! In Novotel hotels when you leave you are usually asked if it was ok, in this case : NOTHING !! Your employees seemed not to care about us !! Please forward this email to your direction! Regards

unexpectedly bad restaurant at Novotel Malpensa

Catatan Tripadvisor 2.0/5

Discover12118988379 Business - 21/05/2019 Ulasan TripAdvisor tersertifikasi

i stayed in this hotel last week for 1 night while passing thru milan.. I have stayed in many Novotel hotels around the world and never found such horrible restaurant ever.. Normally Novotel is famous for outstanding restaurant with different kind of dishes for Lunch and Dinner.. I spent 45 Euro for a dinner meal and i found that to be horrible.. I ordered a Grilled salmon with mashed Potato and spinach... and i received grilled Salmon with just Boiled Potato in big pcs.. i had to smash it and mix with Butter to make it eatable.. Salmon was also bad... this dish was so horrible i had to order another dish - which was spaghetti in White Sauce with Prawns... and i received spaghetti in onion sauce with small pieces of Cut prawns in boiled condition.. The meal was horrible..!! Inspite of informing this to the restaurant guy that the food was bad, he didnt bother to listen and charged me for both the dishes !!

Dear Client, I am really sorry that the stay was not according to his expectations. I am sorry that the dinner was not to his liking. I personally took care of your report as the restaurant manager informed me of his report. I sensitized the staff to pay more attention to the preparation of the dishes. Regarding the spaghetti I inform you that it is a Gourmet dish with a particular taste and the evaluation in this case can be subjective. Best Regards, Andrea Morandini General Manager

small things count

Catatan Tripadvisor 3.0/5

walter w Couples - 15/04/2019 Ulasan TripAdvisor tersertifikasi

I understand well that in times of Exhibition in Milano the prices rise. However the service should be at least the same in normal occupation times. It is not the first time I stay in this hotel - normaly good. - I am questioning why the hotel is not able to offer an umbrella - its a very joke to tell me go to the next hotel they sell umbrellas. - why for 2 people only 1 glas is in the room? to tell me that it is standard is not polite. - shuttle to the hotel is definitely out of good service - no assistance of the driver to place the luggage I am sure the next time this hotel will improve

Dear Client, Thank you for taking the time to review. I'm sorry to hear that the stay was not according to your expectations. I inform you that the hotel has umbrellas that you can sell to customers. I apologize for finding just a glass in the room. I spoke personally with the housekeeper to ensure that this does not happen again. Best Regards, Andrea Morandini General Manager

Breakfast

Catatan Tripadvisor 4.0/5

Pioneer676753 Business - 11/03/2019 Ulasan TripAdvisor tersertifikasi

You have to teach to the very "important" woman in breakfast room, how to work with customers.From the other side, the food wasn´t very good by breakfast: bacon not fried, omlett was like grey porridge.

Great hotel for short stay

Catatan Tripadvisor 4.0/5

Sunshine06325613566 Business - 06/02/2019 Ulasan TripAdvisor tersertifikasi

Great hotel with good food close to the airport. Ideal for business visits in Milan area if time is important.Restaurant and rooms are great value. Staff always friendly. Airport shuttle available. Distance to airport by car 5 minutes.

Nice place for a short stay.

Catatan Tripadvisor 3.0/5

nekaka Family - 07/01/2019 Ulasan TripAdvisor tersertifikasi

The entrance and lobby bar looks great, but the room was dirty with a carpet spotted all over.The air conditioner was switched off so the room was cold when we entered and it took more than half an hour to warm up. The receptionists were extremely polite. Thank you!

Dear Customer, Thank you for taking the time to review. I personally reported your compliments to the reception staff and the lobby cleaning staff. Our staff is daily committed to keep the standard of our hotel high. Regarding your report on the room I'm really sorry. I spoke personally with the housekeeper and I took the necessary measures to ensure that this does not happen again. I hope to have you as our guest again. Best regards, Andrea Morandini General Manager

A business stay in Milan

Catatan Tripadvisor 4.0/5

779jeanphilippeb Business - 05/12/2018 Ulasan TripAdvisor tersertifikasi

Knowing this Hotel since many years, and having stayed numerous time, I have always enjoyed the nice welcome of the front desk staff, the services, the ideal location near the Airport less than 15 min by Shuttle of the Hotel.

A very basic Novotel

Catatan Tripadvisor 3.0/5

elsthorpe Couples - 11/11/2018 Ulasan TripAdvisor tersertifikasi

More of an Ibis . Good opening windows and comfortable bed. Room was quiet.But bathroom doors opened towards beds and one of the doors was partly clear so thatlight from bathroom shone onto bed( not desirable inmiddle of night).No extra blanket in room and had to obtain from hard working receptionist and take it back to room. Shower luke warm.Not enough staff generally. Noone at bar and had to be calledfor by receptionist. Dinnermenu limited and again,not enough staff. Place was clean and sufficed for airport purpose. Be aware of airport minivan if not able to leap up into it- a step would have helped insteadof having to be pulled up by a fellow travellor. But expensive for what it was.

Dear Customer, We thank you for your feed-back following your recent stay at our hotel. We promise you that we will do our best to get a better rating on your next visit. Best regards. Andrea Morandini - general manager

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