Novotel Milano Malpensa Airport bintang 4

Catatan tamu Avis (Peringkat ALL) 4.2/5 548 ulasan

Jaminan Harga
Terbaik
Novotel Milano Malpensa Airport - Image 1
Novotel Milano Malpensa Airport - Image 2
Novotel Milano Malpensa Airport - Image 3
Novotel Milano Malpensa Airport - Image 4
Via Al Campo, 99, Cardano Al Campo, 21010 Cardano Al Campo, Italia

Deskripsi

Keistimewaan hotel

  • 10 menit berkendara dari Bandara Milan Malpensa; Park & Fly, serta antar-jemput

  • Restoran pizzeria buka untuk umum

  • Ideal untuk keluarga dan mengizinkan hewan peliharaan

  • 10 menit berkendara ke Lakes Highway

  • Pusat kongres untuk pertemuan dan acara perusahaan

Akomodasi kami

Lokasi hotel

Novotel Milano Malpensa Airport

Via Al Campo, 99, Cardano Al Campo
21010 Cardano Al Campo
Italia

GPS:45.642433, 8.759561

Telepon
Fax +39 0331 730595

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Menerima hewan
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

N RESTAURANT

Hidangan sederhana, lezat, sehat, dan seimbang. Restoran buka sepanjang hari untuk memanjakan selera Anda. Nikmati momen bersantap di restoran, bar, di teras dengan kolam renang, atau di kamar Anda

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.2/5  548 ulasan

Peringkat TripAdvisor  4.0/5  1.640 ulasan

Close to airport but not as per Novotel standards

Catatan Tripadvisor 2.0/5

nikhilrajpuria Ulasan TripAdvisor tersertifikasi

A hotel close to the airport, but not as per Novotel standards. I checked in around 8 pm and was given a room within minutes and the service is great - but the room given to me was dirty and had bread crumbs lying on the floor and table. On complaining to the reception they instantly within minutes changed my room, but now this one the AC was not functioning. I was tired and slept off. Also, the room service expects you to come down and collect the food and if you want them to deliver it to your room they charge an extra 6 Euros.

Dear guest, Thank you for taking the time to provide feedback on your recent stay with us. We are sorry to hear that your experience did not meet your expectations. We apologize for the initial inconvenience you faced with the cleanliness of your first room. We are glad to know that our reception team promptly addressed your concern by providing a new room. However, it is disappointing to learn that the air conditioning in the second room was not functioning properly. We appreciate your kind words about our quick service upon check-in and the responsiveness of our staff. Your feedback helps us to improve and ensure a better experience for all our guests. We hope to have the opportunity to welcome you back and provide a stay that meets your expectations. Best regards, Sara - guest relations agent

Close to airport and good local beer

Catatan Tripadvisor 4.0/5

jenslundm Bisnis - Ulasan TripAdvisor tersertifikasi

1 staff member behaving in a bad Way, takes at least 5 to 10 staff members with polite and Nice behavior. The “bar” woman, cost the hotel at least 200 euros, since we Went out and found another restaurant, and another place to get drinks and Watch football. If she had asked nicely for us to pay the 3 beers before moving to the restaurant, everything would have been good. A Nice woman at the reception took our complaint serious, and we Got a free transfer taxi, though it were not our intension. But good to see a smiling and Nice receptionist. Rooms were good. Breakfast good. Outstanding bathroom. I Wont let one staff member ruin my rating, but some other People Will Have a Nice Day and stay.

Dear guest, Thank you for taking the time to share your feedback with us. We sincerely apologize for the negative experience you encountered with one of our bar staff members. Your comments have been noted, and we will address this issue to ensure it does not happen again. We are pleased to hear that our receptionist was able to assist you and make a positive impact on your stay. We strive to provide excellent service to all our guests, and we are glad to know that the rest of your experience, including the rooms, breakfast, and bathroom, met your expectations. Your feedback is valuable to us, and we appreciate your understanding. We hope to have the opportunity to welcome you back in the future and provide you with a flawless stay. Have a wonderful day. Best regards, Sara - guest relations agent

The most basic of hotels

Catatan Tripadvisor 1.0/5

804laurenw Keluarga - Ulasan TripAdvisor tersertifikasi

We (2 adults & 2 children) stayed here the night before an early flight home from Malpensa airport. We were allocated an ‘accessible’ (not required) room on the 3rd floor with a double bed and double sofa bed. I dread to think how someone actually needing accessible facilities would have managed in this room. The room was extremely basic and not particularly clean. the sofa bed had not been up to an acceptable standard with just a sheet and a scratchy blanket for our daughters. The main double bed was extremely uncomfortable with just two small flat square pillows. We didn’t need it but the tv in our room did not work. It was a cool evening, so no problem to us, but neither did the air conditioning. The ‘accessible’ bathroom door didn’t open or shut properly, the sink drain smelt terribly, the shower tray was stained and the shower enclosure door wouldn't open or shut without force. Be warned that the airport shuttle costs €5 per person each way (not made clear at time of booking) and even though I requested a 6.30am transfer in advance, this was not available on the day so we had to leave an hour earlier than we needed to - not ideal with a young family at 5.30am. The food selection for dinner is poor and expensive. We ended up ordering Deliveroo to our room. We missed breakfast as it was wasn’t available until after our early transfer.

Dear Guest, Thank you for taking the time to share your experience at our hotel. We deeply regret that your stay did not meet your expectations and would like to extend our sincerest apologies for the inconveniences you encountered. Your feedback regarding the accessibility of the room and the quality of the facilities is very concerning. We are particularly sorry to hear about the condition of the sofa bed and the main bed, as well as the issues with cleanliness and maintenance in the room and bathroom. Please rest assured that we will address these matters urgently with our housekeeping and maintenance teams to ensure improvements are made. We also apologize for the non-functional TV and air conditioning, and for the lack of clarity regarding the airport shuttle costs. We will review our communication procedures to prevent such misunderstandings in the future. It is disappointing to hear that our dining options did not meet your expectations and that the breakfast timing was not convenient for your early departure. We will evaluate our food offerings and schedule to better cater to our guests' needs. We appreciate your feedback as it helps us to identify areas for improvement. Should you consider giving us another opportunity in the future, please contact us directly to ensure a more comfortable and pleasant stay. Best regards, Sara - guest relations agent

Better options elsewhere….

Catatan Tripadvisor 2.0/5

mpbuddy Friends getaway - Ulasan TripAdvisor tersertifikasi

This was a stopover stay after a flight in to Milan. Friendly reception . The room was typical business style medium quality hotel however a broken room safe and missing door latches on bathroom entry detracted from the experience. No response from reception was less than acceptable. The breakfast was acceptable but no more. Would I stay again ? There are likely to be better options elsewhere.

dear guest, Thank you for your feedback. We appreciate your comments and are sorry to hear that your stay did not meet your expectations. It's great to hear that you found our reception team friendly, but we apologize for the issues you encountered with the room safe and bathroom door latches. The lack of response from reception is certainly not up to our standard, and we will address this with our team. We strive to provide a better experience for all our guests, and your input is invaluable in helping us improve. While we hope you might consider giving us another chance in the future, we understand your decision and will work hard to ensure a better stay for our guests. Thank you again for your review. best regards Sara - guest relations agent

Great location and service

Catatan Tripadvisor 5.0/5

Alice W Couples - Ulasan TripAdvisor tersertifikasi

Friendly and helpful hotel staffs. Very efficient responding to customer needs. Our room was spotless clean and equipped with everything a traveler needs. Swimming pool and restaurant located nicely which is a good thing because the last thing you want after a long flight is to wonder in the hotel trying to find a place. Their airport shuttle service was another outstanding service, very easy to use and cost effective! Will visit again when we next in Milano

Thank you so much for your wonderful review! We're delighted to hear that you found our staff friendly and helpful, and that we could meet your needs efficiently. It's great to know that your room was spotless and well-equipped, as we strive to ensure every guest has a comfortable stay. We're glad you enjoyed the convenience of our swimming pool and restaurant locations, as well as our airport shuttle service. We look forward to welcoming you back on your next visit to Milano! best regards Sara - guest relations agent

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 696 ulasan 8.3/10 Lokasi
  • 904 ulasan 5.5/10 Kamar
  • 722 ulasan 7.5/10 Pelayanan
  • 24 ulasan 6.4/10 Internet
  • 467 ulasan 5/10 Kenyamanan
  • 420 ulasan 5.7/10 Kebersihan
  • 339 ulasan 6.6/10 Sarapan
  • 319 ulasan 6.1/10 Makanan

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