Mercure Cergy Pontoise Centre Hotel 4성

고객 평점 (ALL 평가) 4.1/5 437 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Mercure Cergy Pontoise Centre Hotel - Image 1
Mercure Cergy Pontoise Centre Hotel - Image 2
Mercure Cergy Pontoise Centre Hotel - Image 3
Mercure Cergy Pontoise Centre Hotel - Image 4
3 Rue des Chênes Emeraude, 95000 CERGY, 프랑스

호텔설명

호텔 추가 정보

  • In the downtown area, close to shops, business districts and transport

  • Free high-speed WiFi, Co-working space, Bar

  • Secure underground parking, parking for vans and buses

  • 2 seminar rooms, 1 breakfast room: spacious, modular and bright

숙박

호텔 위치

Mercure Cergy Pontoise Centre Hotel

3 Rue des Chênes Emeraude
95000 CERGY
프랑스

GPS:49.041012, 2.072875

전화
팩스 +33 1 34 24 95 15

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 휠체어 이용 가능
  • Wi-Fi
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

ASTREE

All-day reception. Warm and comfortable setting. A space to unwind, catch an exciting game or work in peace, either alone or in a group. All while enjoying our range of spirits and great Mercure wines.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.1/5  437 리뷰

TripAdvisor 평가  3.6/5  300 리뷰

Very enjoyable stay here. Highly recommend!

트립어드바이저 평점 5.0/5

712conord TripAdvisor 인증 리뷰

We had an excellent stay at this hotel. After a long day's journey, we were warmly welcomed at Reception by Jamila. Super friendly and efficient, she had our room key ready, and also indicated where the hotel's underground parking is located (8 euro per night) and very quickly we were in our room. The room was fresh and clean and had a coffee/tea making facility as well as a fridge and the bathroom was equipped with nice soap products and enough towels for our overnight stay. We took the RER into Paris and it was about a 15 minute walk from the hotel. The next morning we found that the breakfast room was beautifully arranged with a wide variety of foods, juices, as well as a choice of hot drinks and the decor made it a very pleasant place to enjoy your meal in comfort. I would recommend Hotel Mercure Cergy 100% and will definitely stay there again should we be visiting the area. Especially we would like to thank Jamila for her professionality combined with her smile :-)

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Cergy-Pontoise Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La direction

Never again

트립어드바이저 평점 2.0/5

kb2020883 가족 - TripAdvisor 인증 리뷰

I booked a room for 2 people but the room had 3 people max capacity. My daughter who is 14 was to stay with family members but plans changed for that one night and was to stay with us instead. Front desk lady did not care or have consideration we came from Canada and we had to book another room! She wouldn’t allow my daughter to stay in the same room. We even offered to pay for another person for our room, she did not listen. Horrible customer service. We had to write in a card and asked for a pen. They asked for the pen back as they didn’t have more. Beds were hard and uncomfortable. Never would go back or recommend to others.

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Cergy-Pontoise Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Our suite rooms with a capacity of 3 people were not available, there were only standard rooms left for 2 people maximum per room. Our receptionist only applied the rules of the establishment and made sure to find you rooms nearby. We completely understand your dissatisfaction but unfortunately we do not have a family room, this was the only solution. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La direction

Good price/quality ratio offer in Cergy

트립어드바이저 평점 4.0/5

BernatDesclot Solo travel - TripAdvisor 인증 리뷰

Good stay in Cergy, with the usual standard of quality by Accor on Mercure level. Decent rooms, good breakfast and a location close to the train station. It would have another average stay in a mid-range accommodation if it hadn’t been for Jamila at the front desk. She was extremely professional and helpful, helping me solve a few issues during stay. With her friendliness and supportiveness she made all the difference. Thank you very much! Moltes gràcies!

Dear Mr Desclot, We very much appreciate your comments regarding your stay at the Hôtel Mercure Cergy-Pontoise Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La direction

Mediocre Mercure in a dodgy area

트립어드바이저 평점 3.0/5

RoadWrangler 비즈니스 - TripAdvisor 인증 리뷰

Check-in was easy. The front desk staff were very friendly at all hours. There are two lifts. The hotel is located in a sketchy area so be mindful of where you walk outside. Even the staff warned us away from certain areas. There are some shopping complexes just a 10-minute walk down the main street, as well as the train station. The room was small and hot. The bed was uncomfortably hard, unfortunately. There were all non-feather pillows and a table on each side. There were also power outlets on each side of the bed--perfect for charging devices at bedside. The room had a mini fridge (yay!) and an electric tea kettle. The bathroom was tiny with scarce counter space. The shower water pressure was ok and the hot water stayed hot, but the shower floor was quite slippery. The towels were very thin. The wall-mounted magnifying mirror was a nice touch but it was broken, stuck facing downward only, rendering it useless. The WiFi was strong but not password protected (boo!). The hotel has a bar (staffed by the friendly front desk personnel) but no restaurant. The whole hotel could use a remodel. I'd prefer to look elsewhere the next time I'm in the area, if there even is anything better.

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Cergy-Pontoise Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La direction

Perfect

트립어드바이저 평점 5.0/5

DayTrip19559036078 Solo travel - TripAdvisor 인증 리뷰

Mercure Pontoise Cergy offers a comfortable stay with its spacious rooms and modern amenities. The staff is friendly and accommodating, ensuring a pleasant experience. The hotel's location provides easy access to Cergy's attractions. However, some guests noted minor maintenance issues. Overall, a solid choice for a convenient and enjoyable stay.

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Cergy-Pontoise Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La direction

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 117 리뷰 6.7/10 위치
  • 307 리뷰 5.4/10 객실
  • 290 리뷰 9.1/10 서비스
  • 173 리뷰 4.8/10 안락함
  • 116 리뷰 5.6/10 청결도
  • 102 리뷰 7.5/10 조식
  • 70 리뷰 4/10 분위기
  • 42 리뷰 5/10 편의 시설

Powered by Trustyou

주변에 있는 다른 시설

세르지 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.