南特中心火车站美居酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 1,602 评论

南特中心火车站美居酒店 - Image 1
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描述

酒店其他优惠

  • 酒店已获得"绿钥匙"认证

  • 设有 2 个私人停车场:室外停车场和地下停车场(附加费为 12 欧元)

  • 三人房和家庭房最多可入住 4 人(12 岁以下儿童可免费享用早餐)

  • 可要求提前入住和延迟退房(提供行李寄存服务)

  • 餐厅提供午餐和晚餐,一周 7 天营业,提供 100% 的自制美食

我们的客房

酒店位置

南特中心火车站美居酒店

50/51 Quai Malakoff
44000 南特
法国

GPS:47.216141, -1.543981

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

LA BRASSERIE

了解主打当地特色农产品的应季菜单。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  1,602 评论

TripAdvisor 评级  4.0/5  878 评论

位置一流,就在火車站旁

客户意见评级 5.0/5

Kawing 朋友住宿 - 所有已确认评论

整體很好,餐廳食物美味,房間雖然有點小,但乾淨,前台服務員很有禮貌

Dear Kwan N.: Thank you so much on behalf of the entire team for your enthusiastic comment! We are extremely happy to read how much you have enjoyed your stay among us and hope to have the pleasure to welcome you back soon! Nicolas receptionist

Weekend in Nantes

Tripadvisor 评级 3.0/5

GNS64 经 TripAdvisor 认证的评论

I ordered room service late at night. I phoned down twice and it didn’t arrive although I was assured by staff that it would. Also after sleeping in the bed I have several bites on my body arms, legs, feet and face. The shower room was attached to the bedroom. The toilet room was very small. The television too low down on the wall to watch when in bed. Location is great right next to the train station and shuttle bus to the airport. Ten minutes walk into the town centre

Hi We are pleased that you appreciated the quality of the facilities, the welcome you received and the location of the Hotel. Regarding the quality of the restoration please be aware that we are sensitive to your remark and that we have already taken the necessary steps to remedy it. Looking forward to welcoming you again, Very cordially Nicolas receptionist

Not worth the money!

Tripadvisor 评级 3.0/5

Houba93 经 TripAdvisor 认证的评论

I am an ALL Accor customer but this time I did not receive the customer satisfaction from the site. Very strange as I was about to put a negative review as I indicated at the moment of the checkout. In fact, I booked this hotel as one colleague was arriving by train and had booked there. It is absolutely not worth the money. I stayed in Geneva Mercure Airport hotel the week before for less money and a room twice as big and with 2 bottles of water as welcome gift in the room. On top, there were spiderwebs on the window! Really a bad experience for 200€! Xavier

Hi Houba Following your stay at our hotel, you kindly give us your comments on the quality of our services and we thank you. We regret that your stay you were not fully satisfied and we offer our sincere apologies. Hoping to have the pleasure of welcoming you again in one of our facilities, please accept, the best expression of our feelings. Best regards Nicolas receptionist

Let down :(

Tripadvisor 评级 2.0/5

D6661SSsuz 经 TripAdvisor 认证的评论

Awful experience at this hotel. Check in is stated at 2pm so arrived around 3pm with my family (3 year old and a 4 month old.) I was told our room was not ready and we would have to wait. Waited an hour in the lobby (4pm) to be told again our room was not ready and hadn’t been cleaned. Again waited in the lobby and At 5.30pm and close to tears after watching numerous people check in and with a very bored 3 year old and a very tired baby I was again told my room was not ready, bearing in mind this was 3 and a half hours after the 2pm check in time stated online. Also during all of this I was told there were no baby changing facilities available at all in the lobby. No empathy from staff shown for my situation. After stating I would have to cancel and find alternative accommodation a room became available?! We eventually got a room closer to 6pm 4 hours after stated check in time when booking. No travel cot in room as requested bought brought to the room eventually. I am totally in shock with the treatment we have received. Would not recommend if travelling with children or if you want to spend your time sitting in a reception area instead of the room you have paid for!!! Some positives: nice breakfast, room was a good size, snack shop downstairs was handy, bar staff were lovely.

Hi Following your stay at our hotel, you kindly give us your comments on the quality of our services and we thank you. We regret that your stay you were not fully satisfied. We completely understand your disappointment and we renew our apologies. During this Rugby World Cup period we unfortunately had to delay check-in time that day because some players and supporters' rooms required VERY thorough cleaning. You had booked a Superior Triple room, the people before you were guests in a Classic room. I assure you there was no preferential treatment. Please note that impeccable hygiene and cleanliness are among the essential values ​​of the Accor group. The range of rooms requested is simply limited and its cleaning, especially to accommodate a baby, requires more time. It is to apologize that we offered you late check-out the following day Hoping to have the pleasure of welcoming you again in one of our facilities, In order to regain all your trust ! Please accept, the best expression of our feelings. Warm regards Nicolas receptionist

OK

Tripadvisor 评级 4.0/5

944nicolac 经 TripAdvisor 认证的评论

Not bad, nothing great to remember but nothing really bad about it. I've been there time ago, the location is convenient. I can't really remember how the breakfast was and other details but overall ok.

Hi Nicolac Thank you for the great review of our hotel! We are glad that you enjoyed your stay. Your satisfaction is our greatest reward. We hope to see you again very soon ! Sincerely, Nicolas receptionist

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 687 评论 9.3/10 位置
  • 949 评论 6.2/10 房间
  • 801 评论 8/10 服务
  • 17 评论 3.1/10 上网
  • 363 评论 7.9/10 早餐
  • 312 评论 6.4/10 食物
  • 280 评论 5.2/10 清洁度
  • 186 评论 8.8/10 氛围

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