Mercure Нант Центральный Вокзал 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 1 602

Гарантия
лучшей цены
Mercure Нант Центральный Вокзал - Image 1
Mercure Нант Центральный Вокзал - Image 2
Mercure Нант Центральный Вокзал - Image 3
Mercure Нант Центральный Вокзал - Image 4
50/51 Quai Malakoff, 44000 НАНТ, Франция

Описание

Особенности отеля

  • У отеля есть сертификат Green Key

  • 2 частные автостоянки (на улице и под землей)

  • Трехместные/семейные номера до 4 человек (в стоимость входит завтрак для детей до 12 лет)

  • Ранний заезд и поздний выезд по запросу (хранение багажа)

  • Ресторан открыт 7 дней в неделю на обед и ужин - 100% домашняя кухня.

Наши номера

Расположение отеля

Mercure Нант Центральный Вокзал

50/51 Quai Malakoff
44000 НАНТ
Франция

GPS:47.216141, -1.543981

Телефон
Факс +33 2 40 89 35 43

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Можно с животными
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

LA BRASSERIE

Попробуйте блюда постоянно обновляющегося меню, при приготовлении которых используются местные сезонные продукты.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.3/5  Отзывов: 1 602

Рейтинг TripAdvisor  4.0/5  Отзывов: 878

Weekend in Nantes

Примечание: Tripadvisor 3.0/5

GNS64 Реальные отзывы TripAdvisor

I ordered room service late at night. I phoned down twice and it didn’t arrive although I was assured by staff that it would. Also after sleeping in the bed I have several bites on my body arms, legs, feet and face. The shower room was attached to the bedroom. The toilet room was very small. The television too low down on the wall to watch when in bed. Location is great right next to the train station and shuttle bus to the airport. Ten minutes walk into the town centre

Hi We are pleased that you appreciated the quality of the facilities, the welcome you received and the location of the Hotel. Regarding the quality of the restoration please be aware that we are sensitive to your remark and that we have already taken the necessary steps to remedy it. Looking forward to welcoming you again, Very cordially Nicolas receptionist

Not worth the money!

Примечание: Tripadvisor 3.0/5

Houba93 Реальные отзывы TripAdvisor

I am an ALL Accor customer but this time I did not receive the customer satisfaction from the site. Very strange as I was about to put a negative review as I indicated at the moment of the checkout. In fact, I booked this hotel as one colleague was arriving by train and had booked there. It is absolutely not worth the money. I stayed in Geneva Mercure Airport hotel the week before for less money and a room twice as big and with 2 bottles of water as welcome gift in the room. On top, there were spiderwebs on the window! Really a bad experience for 200€! Xavier

Hi Houba Following your stay at our hotel, you kindly give us your comments on the quality of our services and we thank you. We regret that your stay you were not fully satisfied and we offer our sincere apologies. Hoping to have the pleasure of welcoming you again in one of our facilities, please accept, the best expression of our feelings. Best regards Nicolas receptionist

Let down :(

Примечание: Tripadvisor 2.0/5

D6661SSsuz Реальные отзывы TripAdvisor

Awful experience at this hotel. Check in is stated at 2pm so arrived around 3pm with my family (3 year old and a 4 month old.) I was told our room was not ready and we would have to wait. Waited an hour in the lobby (4pm) to be told again our room was not ready and hadn’t been cleaned. Again waited in the lobby and At 5.30pm and close to tears after watching numerous people check in and with a very bored 3 year old and a very tired baby I was again told my room was not ready, bearing in mind this was 3 and a half hours after the 2pm check in time stated online. Also during all of this I was told there were no baby changing facilities available at all in the lobby. No empathy from staff shown for my situation. After stating I would have to cancel and find alternative accommodation a room became available?! We eventually got a room closer to 6pm 4 hours after stated check in time when booking. No travel cot in room as requested bought brought to the room eventually. I am totally in shock with the treatment we have received. Would not recommend if travelling with children or if you want to spend your time sitting in a reception area instead of the room you have paid for!!! Some positives: nice breakfast, room was a good size, snack shop downstairs was handy, bar staff were lovely.

Hi Following your stay at our hotel, you kindly give us your comments on the quality of our services and we thank you. We regret that your stay you were not fully satisfied. We completely understand your disappointment and we renew our apologies. During this Rugby World Cup period we unfortunately had to delay check-in time that day because some players and supporters' rooms required VERY thorough cleaning. You had booked a Superior Triple room, the people before you were guests in a Classic room. I assure you there was no preferential treatment. Please note that impeccable hygiene and cleanliness are among the essential values ​​of the Accor group. The range of rooms requested is simply limited and its cleaning, especially to accommodate a baby, requires more time. It is to apologize that we offered you late check-out the following day Hoping to have the pleasure of welcoming you again in one of our facilities, In order to regain all your trust ! Please accept, the best expression of our feelings. Warm regards Nicolas receptionist

OK

Примечание: Tripadvisor 4.0/5

944nicolac Реальные отзывы TripAdvisor

Not bad, nothing great to remember but nothing really bad about it. I've been there time ago, the location is convenient. I can't really remember how the breakfast was and other details but overall ok.

Hi Nicolac Thank you for the great review of our hotel! We are glad that you enjoyed your stay. Your satisfaction is our greatest reward. We hope to see you again very soon ! Sincerely, Nicolas receptionist

French holiday

Примечание: Tripadvisor 2.0/5

paullS5793KP Couples - Реальные отзывы TripAdvisor

Ok here goes. The hotel in itself is ok. It’s clean and in an accessible area . The reason I’ve only given it a2 is because of Meurcues policy of taking money off your credit card when you arrive. They ask you for a credit card and then take a £100 off it incase you want any extras at the hotel. They say it’s paid back the moment you book out but this doesn’t happen . We told them we would not be having breakfast, we didn’t have an evening meal at the hotel and surprisingly the soft drinks and water in the room minibar were complimentary (no alcohol in the minibar ) so what was the £100 pounds for . We paid in advance so they had that money already. We left the hotel at 08.00 to catch our Ferry at 15.00 and got home at midnight and the money still hadn’t been returned. So at the moment our money is making then interest in their account. If this is company policy just how much are they making throughout the group. Be aware of this and challenge it . We will be thinking twice before booking this hotel group again.

Dear Paull We appreciate the time you took to share the problems you encountered during your stay. First, let me tell you how much I am touched by your dissatisfaction during your stay in our hotel. Please accept our apologies. Please be assured that we will do our best to provide appropriate follow-up comments. I hope that despite these problems, we will be able to welcome you again. Sincerely, Nicolas receptionist

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 687 Отзывов 9.3/10 Расположение
  • 949 Отзывов 6.2/10 Номер
  • 801 Отзывов 8/10 Сервис
  • 17 Отзывов 3.1/10 Интернет
  • 363 Отзывов 7.9/10 Завтрак
  • 312 Отзывов 6.4/10 Еда
  • 280 Отзывов 5.2/10 Чистота
  • 186 Отзывов 8.8/10 Атмосфера

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