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索波特索菲特大酒店 5 星

客户意见评级 4.7/5 4,144 评论

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酒店其他优惠

  • 位于索波特市中心,就在码头和沙滩旁边

  • Grand Blue 供应现代波兰美食,包括海鲜和当地美食。

  • 酒店旁边有一个私人海滩和一个宽敞的花园。

  • 客人可免费使用游泳池、桑拿房、健身房和 Grand Spa。

  • 126 间客房和套房,包括著名的戴高乐总统套房

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店及周边服务

从 15h00 办理登记入住手续

从 12h00 办理退房手续

付费服务

服务和实用信息
  • 网上办理入住手续
  • WIFI/互联网连接
  • 泊车 付费服务
  • 残疾人士的便利设施
  • 可携带宠物 付费服务
  • 儿童服务
  • 全禁烟宾馆
  • 使用空调
  • 酒店使用的语言
  • 接待处全天候开放
  • 提前入住/延迟退房 付费服务
  • 干洗/熨烫 付费服务
  • 精品店/购物
  • 行李员
  • 礼宾服务
休闲和活动
  • 室内加热游泳池
  • 健美中心
  • 护理
  • 儿童服务
  • 高尔夫
  • 网球
  • 海滩和水上运动
  • 其他体育活动
  • 滑雪
餐饮
  • 早餐 付费服务
  • 1 餐厅
  • 1 酒吧
  • 客房服务
商务服务
  • 6 会议室
  • 提供复印/打印服务 付费服务

酒店位置

索波特索菲特大酒店

Powstancow Warszawy St 12/14
Pomorskie
81-718 索波特
波兰

电话: +48585206000

传真: (+48)58/5206099

从 15h00 办理登记入住手续

从 12h00 办理退房手续

  • 乘飞机

    GDANSK LECH WALESA 达到 15公里 / 9.32 英里

  • 乘飞机

    WARSAW F. CHOPIN 达到 345公里 / 214.39 英里

  • 乘船

    GDYNIA OR GDANSK 达到 10公里 / 6.21 英里

  • 乘直升机

    PRUSZCZ-GDANSKI 达到 30公里 / 18.64 英里

  • 乘火车

    SOPOT 达到 1公里 / 0.62 英里

  • 乘火车

    SOPOT GLOWNY 达到 1公里 / 0.62 英里

GPS :54.447411, 18.568118

我们的客房

这家酒店提供 127 间客房,可欣赏到海湾或公园的景色。 这些房间都配备了液晶电视、免费高速和 WiFi 互联网访问、咖啡机/茶具、迷你吧台和奢华的“MyBed”。

酒店餐厅和酒吧

Grand Blue

美食类型: 国际

Executive Chef Tomasz Koprowski invites to our new restaurant Grand Blue where he serves a delightful dishes based on fresh fishes, seafood and local, seasonal products.

LE BAR

装饰艺术风格的 Le Bar 酒吧供应品种繁多的顶级威士忌和专家调制的鸡尾酒,是晚间喝一杯的绝佳去处。早晨的时候,您可以在这里一边喝浓香四溢的咖啡,一边看最新的报纸。

菜单 (PDF)

非合约照片

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

您的会议和活动

我们的会议室

  • 会议室数量:6

  • 最大面积:250 平方米

  • 最大容量:280 个人

  • 最大宴会容量:30 个人

了解更多信息


索波特索菲特大酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.7/5

4,144 评论

TripAdvisor 评级 4.5/5

1,395 评论

2021 TripAdvisor 卓越认证
卓越奖 2021

Nice Hotel with exzellent service

Tripadvisor 评级 5.0/5

stradan2021 13/08/2021 经 TripAdvisor 认证的评论

very good service, great location right on the beach, Mr. Daniel from the breakfast service was always very courteous and helpful, the beds are a bit old and should be replaced. The hotel staff was very nice and friendly.

Dear Mr.Stradan2021, Thank you very much for sharing your constructive comment with us. I'm very happy that you enjoyed your overall stay at Sofitel Grand Sopot. I do apologize for the inconvenience that you experienced and mentioned in your review. Feedback like yours’s is very valuable knowledge for us. We will do our best to improve in the mentioned points. I do hope that in the future I will have the opportunity to welcome you back at our hotel. Kind regards, Karolina Polaska Guest Relations Manager Karolina Polaska Guest Relations Manager

Used to be better…

Tripadvisor 评级 2.0/5

marmin1981 09/08/2021 经 TripAdvisor 认证的评论

I have visited the hotel before and this time it felt like I didn’t get the value for money… no elevator to the last floor where out room was, very basic breakfast buffe for this type of a hotel, nightstand only on one side of the bed so phone and remote end up on the floor, and the whole building felt like it needs a major cleaning and renovation.

Dear Marmin 1981, Thank you for sharing the review of your stay at Sofitel Grand Sopot with us. We are truly grateful for this critique as it allows us to focus on the aspects of our Guests stay that might require improvement. Please accept our sincere apologies for not reaching your expectations during your recent visit. Please be assured that all your comments will be discussed with Head of Departments, and we will take proper steps in order to prevent them from happening in the future. We also hope that you will visit us again so that we will have a chance to show you the proper Sofitel standards. Kind regards, Michael Lopeke Concierge & Guest Relations

Grand Hotel Sopot

Tripadvisor 评级 5.0/5

V S 14/12/2020 经 TripAdvisor 认证的评论

We were a little anxious before our arrival due to covid. However, when we arrived, we felt very safe. Good breakfast served by a very attentive waitress called Aleksandra; freshly squeezed orange juice, scrambled eggs to our liking, cappuccino from the express bar, nothing was a problem( the usual self service buffet was not available).The supper was enjoyable; an excellent steak washed down with a good wine, followed by a very good chocolate fondant. Our room was clean with comfortable beds, which could have been a little wider. Good room service. We were disappointed that was no separate shower only a bath tub very uncomfortable to access.To our rescue came the charismatic and unforgettable Daniel, (the assistant manager at breakfast who we know from previous visits )together with Kacper from the front desk arranged for a stepping aid. We are returning customers who stayed in the hotel from 31st of October till the 2nd of November.

Dear Guest, Thank you for a very high rating and all those kind words. We hope that your stay was memorale, and we hope that you will visit us again very soon. Please stay assured that your personal distinction will be transferred to persons mentioned in above. Kind regards, Adrian Kowalski Guest Relations & Concierge

Birthday time

Tripadvisor 评级 5.0/5

387joannab 30/08/2020 经 TripAdvisor 认证的评论

We spent four beautiful days in Sofitel Grand Hotel in Sopot, to celebrate my birthday. I love this hotel. I don't imagine to go to Sopot and to stay in another place, regardless of the weather and season.

Dear Mrs. Joanna, We very much appreciate your comments regarding your stay at the Sofitel Grand Sopot. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Kamil Kulczyński Guest Relations & Concierge

THE place to stay

Tripadvisor 评级 5.0/5

williamreist Family - 17/07/2020 经 TripAdvisor 认证的评论

We have been pleasantly surprised with this hotel and its incredible beach, and the massive pier that just outs in the Baltic Sea. It’s a hotel full of stories, equally suited to families and business or leisure travelers!

Dear Williamreist, We are thrilled that you enjoyed your stay at Sofitel Grand Sopot! Thank you for sharing your comment with TripAdvisor readers and for recommending us. I do hope that in the near future we will visit us again. Warm regards, Karolina Polaska Guest Relations Manager

My favourite thing

Tripadvisor 评级 5.0/5

BartlomiejG32 Business - 18/01/2020 经 TripAdvisor 认证的评论

Very nice service. Hotel clean and nice. Tasty breakfast. Fatastic room service. The area around the hotel is very nice but there is a lack of care. At the SPA it is clean but cool and there is no pleasure to relax on a sun lounger.

Dear BartlomiejG32, We are thrilled that you enjoyed your stay at Sofitel Grand Sopot. Thank you for sharing your comment with TripAdvisor readers and for recommending us. I do hope that in the near future we will visit us again. Warm regards, Karolina Polaska Guest Relations Manager

Low quality

Tripadvisor 评级 2.0/5

jpjpjp2020 Family - 06/01/2020 经 TripAdvisor 认证的评论

Duet was all around the hotel. Room Service food was realy bad, old fish, meat in Burger burn to black. Rooms need an total renovation and you can fell strange smell in tys corridors. As for 5 * hotel bed 140 cm in the luxury room we where disapointed. Our last time there!

Dear Guest, Thank you for taking the time to tell us about your experience at the Sofitel Grand Sopot. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Grand Sopot, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Kind regards, Adrian Kowalski Guest Relations & Concierge

Superb

Tripadvisor 评级 5.0/5

dawid334 Couples - 18/12/2019 经 TripAdvisor 认证的评论

Superb service, excellent place. Clean rooms. Very helpfull reception desk and all other staff. Very nice view. Best breakfast in Poland. Very nice christmas atmosphere. Room upgrade. Best place to go!

Dear Dawid, Thank you for your favorable review. It was a pleasure to have you here with us at the Sofitel Grand Sopot. I do hope that you will visit us again! Best regards, Łukasz Głogowski Guest Relations & Concierge

Sopot Hotel Grand

Tripadvisor 评级 2.0/5

GGWarszawa Family - 03/11/2019 经 TripAdvisor 认证的评论

Swiming pool cold (I'm going there from few years and it is always the same). There is a real need to warm the water into the swiming pool. At arrival I need to fight to get the room I reserved. (they wanted to give a room under the roof instead of the one I reserve). I claim it and they asked me a copy of my reservation then I show them that they didn't gave me the right room and then they gave me the right one. This looks unreal for me and not respectfull. Breakfast was amazing with a lot of choice of prenium products

Drogi GG Warszawa, dziękuję za Pana ocenę. Bardzo mi przykro z powodu Pana rozczarowania z pobytu w Sofitel Grand Sopot. Proszę przyjąć moje najszczersze przeprosiny. Zapewniam Pana, że obsługa hotelu nie miała złych intencji wobec Pana i żałuję bardzo, że Pana zawiedliśmy. Mimo to, mam nadzieję, że w przyszłości odwiedzi nas Pan ponownie i że kolejny pobyt będzie należał do udanych. Pozostaję do Pańskiej dyspozycji. Pozdrawiam, Karolina Polaska Kierownik ds.Relacji z Gośćmi

Great classy hotel

Tripadvisor 评级 4.0/5

921alexandere Couples - 20/09/2019 经 TripAdvisor 认证的评论

Great historic hotel at perfect beach location. Perfectly renovated and with excellent restaurant and all facilities. Sea views, big indoor pool, music bar and proximity to Pier and all other places in Sopot

Dear Guest, Thank you for sharing feedback and those kind words about Sofitel Grand Sopot. We hope that your stay met your expectations fully. Please do visit us again! Kind regards, Adrian Kowalski Guest Relations & Conciergie

wonderful hotel in lovely spot

Tripadvisor 评级 5.0/5

Resort13861146715 Family - 01/07/2019 经 TripAdvisor 认证的评论

This is a classic hotel with a perfect location in lovely Sopot. The breakfast is great and fantastic rooms. The service was excellent and SPA treatments were executed by skilled personal and not expensive.

Dear Guest, Thank you for a wonderful review. We are happy that your stay was magnificent. Please do visit us again! Kind regards, Adrian Kowalski Guest Relations & Concierge

Holiday in Sopot June 2019

Tripadvisor 评级 5.0/5

Tourist11508346187 Couples - 09/06/2019 经 TripAdvisor 认证的评论

This is a 5 star hotel, and it breathes old structure. Room, food and spa, was really good. AC, was amazing, we had about 30 degrees all week. Concierge, was splendid, they fixed everything we needed.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Those kind words are really important for us as well! Sincerely, Adrian Kowalski Guest Relations & Concierge

it was just fine this time!

Tripadvisor 评级 4.0/5

JoannaC1344 Couples - 14/02/2019 经 TripAdvisor 认证的评论

We stayed there last year during the same month and the quality of service was much much better! The service during breakfast seemed less qualified than last year so maybe some more trainings would be needed...?

Dear Mrs. JoannaC1344, Thank you very much for sharing your feelings with us and Tripadvisor.com after staying at the Sofitel Grand Sopot. I will share your comment with our Restaurant Manager and I am sure that the next time the service will meet your expectations Kind regards, Adam Stempniewski Guest Relations & Concierge

Great hotel, shame about the wear & tear

Tripadvisor 评级 4.0/5

901bartoszs Business - 17/01/2019 经 TripAdvisor 认证的评论

Visited for business. Everything you can expect from Sofitel: amazing service, spacy room, perfect location, comfy beds and pet friendly :)I booked the Luxury Room with Park View and 1 double bed. It was located in the West Wing, far away from the lifts and was very quiet despite facing the street. Taking into account all of the factors I can strongly recommend this booking. However, the noticable wear and tear of the room should be fixed. There were stains on the (cracked) bathroom walls and some of the modern furniture had varnish that peeled off. Given the price and brand expectations, I'd expect not to see such low maintenence, hence only 4 stars overall.To sum up, it's a great place to stay with everything that Sofitel stands for, and I hope that the room wear & tear will be fixed. For now I'd say the other Sofitels in Poland set a better example, but it is still a solid choice for a weekend trip in Sopot.

Dear Mr. 901bartoszs, We very much appreciate your comments regarding your stay at the Sofitel Grand Sopot. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adam Stempniewski Guest Relations & Concierge.

Weekend on seaside

Tripadvisor 评级 4.0/5

Mariusz S Family - 18/08/2018 经 TripAdvisor 认证的评论

Very good location, nice view, own beach service, excellent breakfast and garden bar. Old style room. Small swimming pool. Excellent service, friendly and fast. No Sofitel Club in this hotel. Beach service available all over the day, without limitation. In top of regular service it was possible to receive free of charge the new BMW car for full day driving.

Dear Mr. Mariusz, Thank you for your comprehensive review. I am glad that you enjoyed your weekend at the Sofitel Grand Sopot. I would like to invite you to come viisit us again, and I promise that we will do everything we can to make your next visit even better! Best regards, Łukasz Głogowski Guest Relations & Concierge

Family trip

Tripadvisor 评级 5.0/5

valgjerd Family - 17/08/2018 经 TripAdvisor 认证的评论

Everybody in my family enjoyed staying at Grand Hotel Sopot, we were aged half a year to 62 years. The location and the services at the hotel was very good. Will also recommend the breakfast at the hotel.

Dear Guest, Thank you for your kind words. At Sofitel Grand Sopot we always strive to deliver the highest possible level of service, and opinions such as your are what drives us forward. I do hope that you will visit us again in the near future. Best regards, Łukasz Głogowski Guest Relations & Concierge

SERVICE REQUIRES IMPROVEMENTS

Tripadvisor 评级 1.0/5

ajmal_bou Friends getaway - 29/06/2018 经 TripAdvisor 认证的评论

We visitid this hotel with 6 friends and the service did not meet the expectations. Some of employees were very harsh and rthe were not very responsive for quiries or issues with the service. I won't recommend staying at this hotel again

Dear ajmal_bou, Thank you for sharing your opinion with us. I deeply apologize for the inconvenience that you have experienced. I will pass your review to our General Manager and I promise you that appropriate measures will be taken. It is our top priority to make all of our Guests feel well taken care of and I'm sorry that we didn't make you feel this way. Hopefully in the future you will visit us again. You are more then welcome! Karolina Polaska Guest Relations Manager

Fantastic

Tripadvisor 评级 5.0/5

dagmar1957 Solo travel - 12/05/2018 经 TripAdvisor 认证的评论

Love Sopot and Sofitel Grand hotel Sopot!Fantastic location,exellent service,friendly staff.Swimming pool,Spa.You can walk and walk ,beach is in front the hotel.The pier 2 min. walk.The hotel provide transport from and to the airport in Gdansk

Dear Dagmar1957, Thank you so much for sharing your opinion with us. I am really glad that you enjoyed your stay at Sofitel Grand Sopot. It would be a great pleasure to have you as our guest in the near future again. Best regards, Karolina Polaska Guest Relations Manager

Room 309

Tripadvisor 评级 3.0/5

Christine H Solo travel - 21/01/2018 经 TripAdvisor 认证的评论

I have stayed in this hotel before as I travel to Poland often and have always enjoyed it however this time it was spoiled by the totally unexeptable mattress in room 309 it really should have been replaced a long time ago putting a topper on top really doesn’t help. Because or medical treatment I really didn’t use the bed the first night so when I complained after the second night was told “ you should have complained sooner” end of discussion Thank you

Dear Christine H, Thank you for taking the time to write about your recent stay at Sofitel Grand Sopot. I am sincerely sorry that your visit did not reflect the high standards that we set for our hotel. Our goal is to always exceed our guest’s expectations. Your comments are very valuable and I will take all the steps to correct the problem. I hope that you will visit us again in the future. Kind regards, Karolina Polaska Guest Relations Manager

Great view

Tripadvisor 评级 4.0/5

A2665KPlaurah Solo travel - 15/12/2017 经 TripAdvisor 认证的评论

Very nice new room with a great view of the sea. The room was spacious and had everything I needed. I stayed in the Junior Suite which had three small balconies. The concierge and doormen were all superb.

Dear A2665KPlaurah, Thank you so much for your rating and opinion after stay in Sofitel Grand Sopot. We very appreciate your warm words about staff and room. Please do visit us again! Best Regards and all the best, Adam Stempniewski Guest Relations & Concierge

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