Hotel Mercure Lublin Centrum 3 stars

Customer review rating (ALL Rating) 4.7/5 586 reviews

Hotel Mercure Lublin Centrum - Image 1
Hotel Mercure Lublin Centrum - Image 2
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Description

Hotel extras

  • Located in a prestigious and safe district of Lublin

  • Near the Old Town

  • Jogging path

  • Near the Centre for the Meeting of Cultures and Lublin Conference Centre

  • Charging station for electric vehicles.

Our accommodation(s)

Hotel location

Hotel Mercure Lublin Centrum

Al. Raclawickie 12
20-037 LUBLIN
Poland

GPS:51.247902, 22.546361

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

WINESTONE

Discover Winestone and enjoy unique aromatic wines accompanied by dishes that will surprise you with taste and their innovative form. With contemporary design making for a casual and relaxed atmosphere Winestone is a true essence of the Mercure feel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  586 reviews

TripAdvisor Rating  4.0/5  532 reviews

Great location and nice stay

Customer review rating 3.5/5

Maider Couples - Confirmed reviews ALL

This hotel in Lublin is very nice. It is close to all local amenities and yet, retains a sense of calm as it is located in a tranquil area of Lublin. The hotel staff are very welcoming and always try to make your stay as memorable as possible. A couple of downsides were the food in the restaurant - the quality of this is not very good and we had to ask the waiters for the chef to redo this on a couple of occasions as it sadly wasn’t up to standards, and the knock on the door by cleaners almost daily between 9 and 10.30am to check whether we wanted the room cleaned that day. I have never encountered such pressure in other hotels. As a result of the latter, we had to put the ‘do not disturb’ sign on the door every night before going to bed, which isn’t very customer friendly…

Excellent stay in a lovely town

Customer review rating 5.0/5

Justyna W. Families - Confirmed reviews ALL

From check-in to check-out the service and warm hospitality was a 10/10! I was upgraded to a lovely clean suite which was a wonderful gesture. The food from breakfast to lunch to dinner was simply delicious and wait staff attentive, kind, always smiley and attentive. I would highly recommend this hotel. Thank you.

Great customer service

Customer review rating 5.0/5

Jola Couples - Confirmed reviews ALL

+ Everyone working at this hotel (reception, restaurant, cleaning service, etc.) is extremely nice and helpful. We appreciate the personalized attention we received and support from everyone. It made us feel really welcomed. + Good breakfast with a variety of options - even a juicer and a waffle maker. I could only wish for more vegan options. + Clean and quiet room. + Good location in the city center - walking distance to a nice park and restaurants. + Underground parking available.

Yes it was a very good stay

Customer review rating 5.0/5

Beata Solo - Confirmed reviews ALL

I stayed at the Hotel and dined at the Hotel’s restaurant. Great parties for „ready made doctors” friends of mine:)

Convenient if you go to Centrum Spotkań Kultur

Customer review rating 3.0/5

K Friends - Confirmed reviews ALL

Worsened compared with previous stay overnight last several years

Dear Sir, Thank you for taking the time to tell us about your experience at the Hotel Mercure Lublin Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aneta Barszczewska-Szczepaniak General Manager

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Other web-users rate our hotel

  • 152 reviews 9.4/10 Location
  • 179 reviews 7.7/10 Room
  • 256 reviews 9.8/10 Service
  • 7 reviews 5/10 WiFi
  • 181 reviews 9.5/10 Food
  • 144 reviews 9.6/10 Breakfast
  • 57 reviews 9.4/10 Cleanliness

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