罗马高碌街里雅斯特美居酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 845 评论

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CIN：IT058091A1R5DXEH2C, 经 Gradisca 31, 00198 罗马, 意大利

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酒店位置

罗马高碌街里雅斯特美居酒店

CIN：IT058091A1R5DXEH2C, 经 Gradisca 31
00198 罗马
意大利

GPS:41.920619, 12.513735

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抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 100% 无烟酒店
  • 客房服务

早餐

Our breakfast is the perfect way to start the day; enjoy an extensive hot and cold buffet with local, international and gluten-free products. Or if you prefer, you can order a continental breakfast in your room.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  845 评论

TripAdvisor 评级  4.1/5  2,089 评论

卓越奖 2024

Appreciation for Outstanding Service

Tripadvisor 评级 5.0/5

AHMED A Solo travel - 经 TripAdvisor 认证的评论

Dear Mercure Roma Corso Trieste As a employee in Accor Hotels, I would like to express my heartfelt gratitude for the exceptional service provided by Joao during my stay at your hotel. From the moment I arrived, they went above and beyond to assist me, ensuring that every detail of my experience was seamless and enjoyable. Their professionalism, kindness, and dedication truly stood out, making my visit unforgettable. and I wanted to ensure their efforts are recognized. Thank you for having such a remarkable individual on your team. I will gladly recommend your hotel to others, knowing the level of care and excellence you provide. Warm regards, Ahmed Al Subhi Fairmont Makkah Hotels & Resorts

Rome Sightseeing hotel choice

Tripadvisor 评级 5.0/5

Chrishnine 经 TripAdvisor 认证的评论

Fabulous City Break hotel, located approximately 7 minute walk from Metro Line B stop. Chosen after research for a City hotel a little removed from the noise of Rome! Would thoroughly recommend the Deluxe room with Jacuzzi and balcony. Good food - both breakfast and evening meal (only eat in hotel on one night due to torrential rain but very glad we did!)

Dear Chrishnine, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us and found our location convenient for exploring Rome while being away from the hustle and bustle. We're glad you chose the Deluxe room with the Jacuzzi and balcony—it’s indeed a lovely way to relax after a day of sightseeing. It's great to know that you enjoyed both the breakfast and dinner during your stay. We strive to provide quality food and service, and we’re happy that you had a good experience, especially on a rainy night. We appreciate your recommendation and hope to welcome you back for another fabulous stay in the future! Kind regards, Mathieu Directeur

Terrible-never again!

Tripadvisor 评级 2.0/5

CR2015BXL 经 TripAdvisor 认证的评论

Stayed here before. This time 4 nights with breakfast. Was very much disappointed-expected much, much more for 300 Euro/night and as Gold member with more than 40 Accor stays per year. - Checkin/ Checkout extremely complicated, they don’t care you traveled 24+ hours. Not welcoming. - Hotel has still no reception, which means you have to carry your luggage down/up several stairs without help. No elevator. - The “reception” is simply a desk in front of the bar. - No upgrade as gold member. Room was tiny. - No water bottle as gold member. - Welcome drink as gold member tiny. - Reception never picks up the phone. - Room not cleaned one time. - Tea in room not provided. - Breakfast ok but too sweet. - Dry cleaning clothes messes up. Charging 300 Euro/night for this is a rip off! And it is far outside the city centre. You spend 25 Euro to get to the city centre. Why am I still staying with Accor? More expensive than competitors and no real advantages! NEVER again this place!

Thank you for sharing your feedback with us. I am truly sorry to hear about your disappointing experience during your recent stay. As a Gold member and a valued guest with more than 40 stays per year, you rightfully expected a higher level of service, and it is clear that we did not meet those expectations. I apologize for the complications you faced during check-in and check-out, as well as the absence of an elevator, which should have made your arrival and departure more comfortable. Your comments regarding the reception setup and the lack of welcome amenities, such as the water bottle and welcome drink, are noted and will certainly be addressed with our team to ensure we provide maintain standard service for all our guest. I am also disappointed to learn that your room was not cleaned during your stay and that you did not receive the tea in your room. This is not the standard of service we strive to provide, and I will address your feedback with our housekeeping team for immediate improvement. Regarding your experience with the breakfast and dry cleaning services, we appreciate your comments and will take them into consideration as we work to enhance our offerings. We understand your frustration and sincerely apologize for falling short during your stay. It is our hope that you will consider giving us another opportunity in the future to provide you with the quality experience you expect from Accor. Thank you once again for your valuable feedback. Kind regards, Mathieu SAAS Director

Wonderful hotel and chilled vibe!

Tripadvisor 评级 5.0/5

Gareth C 经 TripAdvisor 认证的评论

Possibly one of the best hotels I have stayed at! We stayed for 4 days / 5 nights and could not complain about a thing! We were fortunate enough to have a hot tub on our balcony and the minibar was refreshed on a daily basis. The staff were amazing and couldn't be any friendlier or helpful. We loved the chilled vibe around the hotel and the breakfast was delicious and good verity but the evening meals were mouthwatering. (Heads up, Saturday night is busy and the Pizzaria is closed on a Monday night) We would definitely recommend this for couples visiting Roma! Grazie and Cioa

Dear Gareth, It is a real pleasure to know you had a great experience with us! I will share your comments with all the team :) We hope to see you back soon :) Kind regards, Mathieu SAAS Director

Exquisite stay

Tripadvisor 评级 5.0/5

dana d 经 TripAdvisor 认证的评论

I had the chance to stay at this hotel for a work event and I have to say I really enjoyed it. What impressed me was the stunning design, location close to public transportation and city center, yet very quiet. The room was exquisite and I had all the comfort together with availability from the personnel. Definitely will try again when I'll have the chance.

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其他网络用户评价我们的酒店

  • 421 评论 8.6/10 位置
  • 582 评论 7.9/10 房间
  • 623 评论 8.8/10 服务
  • 7 评论 7.6/10 上网
  • 352 评论 8.3/10 舒适度
  • 327 评论 8.6/10 早餐
  • 206 评论 7.9/10 清洁度
  • 184 评论 8.7/10 氛围

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。