威尼斯梅斯特雷诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 1,022 评论

威尼斯梅斯特雷诺富特酒店 - Image 1
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描述

酒店其他优惠

  • 靠近梅斯特雷中心、梅斯特雷站和威尼斯机场

  • 距离威尼斯 7 公里,可驾车或乘坐公共交通工具(公交车和电车)抵达

  • 大型会议中心,设有 6 间设施齐全的会议室,最多可容纳 340 人

  • 季节性开放的室外游泳池:适合家庭入住,设有游乐场,可携带宠物

  • 酒店附近设有无人值守的收费停车场和免费停车场

我们的客房

预订此酒店
客房 1

酒店位置

威尼斯梅斯特雷诺富特酒店

Via Ceccherini 21
30174 威尼斯
意大利

GPS:45.503769, 12.234653

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

PEOPLE BISTROT

People Bistrot 在重视原材料品质量的同时也非常注重顾客体验,您可以在这里度过悠闲的时光。您可以享用地中海美食和精选优质葡萄酒。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  1,022 评论

TripAdvisor 评级  3.8/5  2,724 评论

卓越奖 2025

Big hotel appropriate for visiting Venise

Tripadvisor 评级 4.0/5

R L 家庭住宿 - 经 TripAdvisor 认证的评论

Dear R L thank you for sharing your experience at Novotel Venezia Mestre Castellana. We’re glad to hear you found our hotel convenient for visiting Venice and that you enjoyed the comfort of your room and the quality of your sleep. We appreciate your comments regarding the bathroom and the air conditioning – we'll definitely look into them to improve our guests’ experience. As for breakfast, we’re happy you found it abundant: our buffet offers a wide selection of sweet and savoury items to suit all tastes, and we work every day to ensure variety and quality. The bus stop is about 400 meters from the hotel and easily reachable on foot – perfect for reaching Venice stress-free. We hope to welcome you again soon! Best regards Michele Napolitano Guest Relation Manager

DO NOT BOOK

Tripadvisor 评级 1.0/5

Romana T 经 TripAdvisor 认证的评论

Dear Guest, Thank you for sharing your feedback. We regret to hear about your dissatisfaction during your stay, but we would like to provide some context to clarify the situation. Upon your arrival, we were happy to offer you an early check-in. When you later informed us that your room felt cold, our team promptly addressed the issue. Our colleague activated the heating system, which was found to be turned off, despite being fully functional, and kindly asked you to allow some time for the room to warm up. Additionally, we prepared an alternative room on another floor and invited you to choose the option that best suited your needs. You ultimately decided to stay in your original room, which you noted was warmer than the alternative. At no time did we describe your room as "the warm one." We can assure you that the heating system in your room was working correctly, and our staff did their best to ensure your comfort throughout the process. Regarding the issue with the shower, we were not informed during your stay. Had we been aware, we would have immediately addressed it. We are sorry that our efforts did not meet your expectations, and we will use your feedback to further improve our service. We hope to have the opportunity to regain your trust in the future. Kind regards, Marco Majolino - General Manager

Thanks to Andrea and Team

Tripadvisor 评级 5.0/5

Ozer90 经 TripAdvisor 认证的评论

Dear Ozeir, Thank you so much for your wonderful review! I’m truly delighted to hear that Andrea and the reception team made your stay so special. Their warm welcome and dedication to taking care of our guests are truly at the heart of our hospitality philosophy. I’ll be sure to share your kind words with Andrea and the rest of the team—they truly shine! We look forward to welcoming you back for another unforgettable experience. Marco Majolino - General Manager

A fantastic stay. Would certainly recommend

Tripadvisor 评级 5.0/5

Victoria T 经 TripAdvisor 认证的评论

Dear Vicandglen, thank you for recommending Novotel Venezia Mestre Castellana. We are delighted to hear that you enjoyed your stay with us, particularly the clean rooms, excellent breakfast selection, friendly staff, and comfortable beds. We appreciate your feedback about the walking distance to the bus stop and will consider how we can assist guests with this in the future. Your kind words about the breakfast focaccia are noted! We hope to welcome you back soon for another fantastic stay. Warm regards, Marco Majolino - General Manager

Nice hotel and central

Tripadvisor 评级 4.0/5

TJC1986 经 TripAdvisor 认证的评论

Dear TJC1986, Thank you for choosing Novotel Venezia Mestre Castellana and for sharing your positive experience. We are delighted to hear that you enjoyed our warm welcome, lovely room, beautiful pool area, and the friendly and efficient service from our staff. Your kind words about our bar, restaurant, and convenient location near the Venice train station are truly appreciated. We look forward to welcoming you back in the future. Marco Majolino - General Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 720 评论 8.2/10 位置
  • 937 评论 6.3/10 房间
  • 926 评论 8.7/10 服务
  • 30 评论 6.6/10 上网
  • 515 评论 7.4/10 早餐
  • 469 评论 6.6/10 清洁度
  • 309 评论 5.7/10 食物
  • 242 评论 4.1/10 氛围

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