노보텔 베네치아 메스트레 카스텔라나 4성

고객 평점 (ALL 평가) 4.3/5 930 리뷰

노보텔 베네치아 메스트레 카스텔라나 - Image 1
노보텔 베네치아 메스트레 카스텔라나 - Image 2
노보텔 베네치아 메스트레 카스텔라나 - Image 3
노보텔 베네치아 메스트레 카스텔라나 - Image 4

호텔설명

호텔 추가 정보

  • 메스트레 중심부, 메스트레 역 및 베니스 공항 근처에 있습니다.

  • 베니스에서 7km, 자가용 또는 대중교통(버스 및 트램)으로 이동 가능

  • 최대 340명을 수용할 수 있는 6개의 완비된 객실을 갖춘 대형 컨퍼런스 센터

  • 야외 계절 수영장: 놀이터와 반려동물 친화적인 가족 친화적

  • 호텔 인근 유료 주차장과 무료 주차장을 이용하실 수 있습니다

숙박

호텔 위치

노보텔 베네치아 메스트레 카스텔라나

Via Ceccherini 21
30174 베네치아 메스트레
이탈리아

GPS:45.503769, 12.234653

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 룸 서비스

PEOPLE BISTROT

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고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  930 리뷰

TripAdvisor 평가  3.8/5  2,726 리뷰

2025으뜸 시설

worst hotel to stay for indians family … big nooo

트립어드바이저 평점 1.0/5

ashish m TripAdvisor 인증 리뷰

very worst hotel i hav ever experienced.. there was no staff assistance to take my luggage to my room.. they also charge euros for some extra water bottles.. u hav to collect dental kits is morning of ur own from reception,, they dont send and, the brffast was most pathetic.. no milk, no veg food,, no omellete,, they only provide.. some croissants nd cakes nd sum fruits .. worst hotel to stay if u r vegetarian or from india … worst hospitality .. not expected from novotel 😭

we're sorry to hear that your experience did not meet your expectations. Our team is always available to assist with luggage upon request. Please note that the bottled water found in the minibar upon arrival is a complimentary welcome gift. Any additional consumption is charged according to our price list, as is standard practice in hotels of our category. We regret that these aspects impacted your stay, but we hope you’ll give us another chance to welcome. Sincerely, Michele Napolitano - Guest Relation Manager

Big hotel appropriate for visiting Venise

트립어드바이저 평점 4.0/5

R L 가족 - TripAdvisor 인증 리뷰

This big Novotel hotel welcomes large groups, leading to a busy breakfast. The menu is a bit limited but ok. Confortable room (bathroom maybe small), overall of good quality. Confortable bed. Air conditioned is a bit noisy. Bus is at 10 min walk for Mestre FS or Venice.

Dear R L thank you for sharing your experience at Novotel Venezia Mestre Castellana. We’re glad to hear you found our hotel convenient for visiting Venice and that you enjoyed the comfort of your room and the quality of your sleep. We appreciate your comments regarding the bathroom and the air conditioning – we'll definitely look into them to improve our guests’ experience. As for breakfast, we’re happy you found it abundant: our buffet offers a wide selection of sweet and savoury items to suit all tastes, and we work every day to ensure variety and quality. The bus stop is about 400 meters from the hotel and easily reachable on foot – perfect for reaching Venice stress-free. We hope to welcome you again soon! Best regards Michele Napolitano Guest Relation Manager

DO NOT BOOK

트립어드바이저 평점 1.0/5

Romana T TripAdvisor 인증 리뷰

DO NOT BOOK. After 2 hours trying to warm up the room, and 1 hour waiting for a person from the hotel to solve the case, we asked to change the room. Very impolite staff answered that our room was the 'warm one'. Such people are sot suitable for the level this hotel is supposed to be. On close inspection, the 'hole' spitting warm air is good only for cold air-condition, as the direction of the flow is up only. As a result, we would have slept fine up near the ceiling! Unfortunately we could not fly, the direction of the fan couldn't be changed (there is only one), and that is that! Good luck with taking a shower...which by the way, is broken.

Dear Guest, Thank you for sharing your feedback. We regret to hear about your dissatisfaction during your stay, but we would like to provide some context to clarify the situation. Upon your arrival, we were happy to offer you an early check-in. When you later informed us that your room felt cold, our team promptly addressed the issue. Our colleague activated the heating system, which was found to be turned off, despite being fully functional, and kindly asked you to allow some time for the room to warm up. Additionally, we prepared an alternative room on another floor and invited you to choose the option that best suited your needs. You ultimately decided to stay in your original room, which you noted was warmer than the alternative. At no time did we describe your room as "the warm one." We can assure you that the heating system in your room was working correctly, and our staff did their best to ensure your comfort throughout the process. Regarding the issue with the shower, we were not informed during your stay. Had we been aware, we would have immediately addressed it. We are sorry that our efforts did not meet your expectations, and we will use your feedback to further improve our service. We hope to have the opportunity to regain your trust in the future. Kind regards, Marco Majolino - General Manager

Thanks to Andrea and Team

트립어드바이저 평점 5.0/5

Ozer90 TripAdvisor 인증 리뷰

"From the moment we arrived, the reception team made us feel like we were home. Their warm welcome and exceptional service set the tone for our entire stay. They were always ready to assist with a smile, providing helpful tips about the local area and ensuring we had everything we needed for a comfortable experience. The attention to detail and genuine hospitality truly exceeded our expectations. We can't wait to return!" Thank you Andrea

Dear Ozeir, Thank you so much for your wonderful review! I’m truly delighted to hear that Andrea and the reception team made your stay so special. Their warm welcome and dedication to taking care of our guests are truly at the heart of our hospitality philosophy. I’ll be sure to share your kind words with Andrea and the rest of the team—they truly shine! We look forward to welcoming you back for another unforgettable experience. Marco Majolino - General Manager

A fantastic stay. Would certainly recommend

트립어드바이저 평점 5.0/5

Victoria T TripAdvisor 인증 리뷰

Excellent stay in a lovely hotel, clean rooms, excellent selection at breakfast, lovely staff and the comfiest bed I’ve slept in in a long time! Really thankful to the hotel for arranging interconnecting rooms for our family which made life much easier. Downside is that it’s a bit of a walk to the bus stop to get into Venice, which wasn’t so bad on the way there, but exhausting after a day walking around the city, but can’t be helped! Recommend the breakfast focaccia!

Dear Vicandglen, thank you for recommending Novotel Venezia Mestre Castellana. We are delighted to hear that you enjoyed your stay with us, particularly the clean rooms, excellent breakfast selection, friendly staff, and comfortable beds. We appreciate your feedback about the walking distance to the bus stop and will consider how we can assist guests with this in the future. Your kind words about the breakfast focaccia are noted! We hope to welcome you back soon for another fantastic stay. Warm regards, Marco Majolino - General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 722 리뷰 8.2/10 위치
  • 936 리뷰 6.4/10 객실
  • 937 리뷰 8.8/10 서비스
  • 29 리뷰 6.7/10 인터넷 가격
  • 522 리뷰 7.5/10 조식
  • 474 리뷰 6.6/10 청결도
  • 312 리뷰 5.9/10 레스토랑
  • 242 리뷰 4.3/10 분위기

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