ノボテルベネチアメストレカステッラーナ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 1,044 件のレビュー

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ノボテルベネチアメストレカステッラーナ - Image 4

説明

ホテルのその他の情報

  • メストレス市街の中心部に位置し、メストレ駅、ヴェネツィア空港にも近いホテルです

  • ヴェネツィアから7 km、車または公共交通機関(バスとトラム)でアクセスできます

  • 設備の整った6の部屋を備えた、340名収容の広々としたコンファレンスセンター

  • 屋外の季節限定プール:プレイグラウンドそ備え、ペットフレンドリーのご家族向けホテル

  • セキュリティの整った駐車場(有料)、またはホテル近隣の無料駐車場をご利用いただけます

当ホテルの客室

ホテル所在地

ノボテルベネチアメストレカステッラーナ

Via Ceccherini 21
30174 ベネチアメストレ
イタリア

GPS:45.503769, 12.234653

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • バー
  • 会議室
  • ルームサービス

PEOPLE BISTROT

素材にこだわり、お客さまに寄り添う「People Bistrot」で、くつろぎのひとときをお過ごしください。地中海料理と変遷されたワインをお楽しみください。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  1,044 件のレビュー

トリップアドバイザーの評価  3.8/5  2,749 件のレビュー

2025エクセレンス認証

Great Novotel Hotel

トリップアドバイザーの評価 5.0/5

Dan B トリップアドバイザー認証口コミ

An excelent hotel and also the personal is exceptional. Our help at the breakfast, Lady Olga was very nice. The room is very clean and very large, the hotel is close from bus and Lidl.

Dear Dan B, Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our hotel accommodating and our staff, particularly Lady Olga, to be exceptional. Your feedback about the cleanliness and spaciousness of your room is greatly appreciated. Michele Napolitano - Guest Relation Manager

Amazing espresso....

トリップアドバイザーの評価 4.0/5

Dejan G トリップアドバイザー認証口コミ

The hotel is in a great location with a huge parking lot, just what we were looking for. The rooms are extremely clean, although the furniture is quite old and needs to be renovated. The staff is extremely friendly. The breakfast is standard with a coffee machine that makes amazing espresso - after all, we are in Italy, right?

Dear Dejan G, Thank you for your kind feedback regarding your recent stay at our hotel. We are delighted to hear that you enjoyed the location, cleanliness, and friendly service provided by our staff. Your comments about the furniture will certainly be noted for future considerations. We appreciate your positive remarks about our breakfast offerings, especially the espresso. We strive to provide a pleasant experience for our guests and look forward to welcoming you back in the future. Michele Napolitano - Guest Relation Manager

Olga the best in class!

トリップアドバイザーの評価 5.0/5

Oana D トリップアドバイザー認証口コミ

Very good services , good breakfast and the staff was helppful, especially Olga. She is the best !!! We will come back for sure

Dear Oana D, Thank you for your kind words about our staff and services. We are thrilled to hear that Olga made a positive impact on your stay. We look forward to welcoming you back in the future. Michele Napolitano - Guest Relation Manager

Worst hotel experience.

トリップアドバイザーの評価 1.0/5

Joshua N トリップアドバイザー認証口コミ

This is the worst hotel stay I've experienced in my entire life so far. First of all, the rooms are poorly maintained. I arrived in the afternoon and decided to have a cup of coffee from the little beverage station in the room. I used the creamer which didn't change the coffee I had. The coffee remained black and at the bottom was a slimy blob stuck. Before I forget, the water in the room wasn't replaced and so I had to go to the Lidl store to buy water for the rest of the days I was there. Additionally, my room wasn't cleaned despite putting out the door tag request for house keeping. Remember the cup of coffee that was had a slimy blob of creamer? That cup stayed next to the beverage station until I left! I cut my stay after 3.5 days and I kid you not, that cup was still there! There was plenty of lint allover the room and again, this was despite the request for the room to be made up. I thought maybe it was just a one off but I left a little piece of grape branch on the bed side table and it was there. Don't even get me started on the breakfast buffet. Recycled food especially the fruits. Pastries could be understandable but fruit and eggs? That's just a recipe for disaster! You're better off eating outside of the hotel. The lifts take long to get your designated floor and there's a delay in them opening up. Lastly, the staff were very cold, rude and unfriendly. It was only when I mentioned that I was an ALL Accor member that my request for late check out was granted. Overall, a nasty experience. I wouldn't recommend anyone to book with them.

Great Team!!! Bedding needs improvement!

トリップアドバイザーの評価 4.0/5

Adrian G トリップアドバイザー認証口コミ

Hospitality was AMAZING, Olga in the restaurant treated us like family and we felt very privileged. This was very welcome after restless sleeps due to cheap and uncomfortable bedding. All in all you pay for what you get.

Dear Adrian G, Thank you for your kind words regarding our team and the hospitality you received during your stay. We appreciate your feedback about the bedding, as it is essential for us to ensure a comfortable experience for our guests. We will take your comments into account. Michele Napolitano - Guest Relation Manager

との提携 TripAdvisor

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