Novotel Веллингтон 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 1 911

Гарантия
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133-137 The Terrace, 6011 ВЕЛЛИНГТОН, Новая Зеландия

Описание

Особенности отеля

  • До делового и торгового районов можно доехать без пересадок

  • Побережье и площадки для мероприятий находятся неподалеку

  • Имеется современный ресторан и бар Caucus

  • Современные удобства: ЖК-ТВ с разъемами для устройств, док-станция для iPod/iPad®

  • Номера с видом на гавань и город

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Расположение отеля

Novotel Веллингтон

133-137 The Terrace
6011 ВЕЛЛИНГТОН
Новая Зеландия

GPS:-41.28376, 174.774502

Телефон
Факс +64 4 918 1901

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Домашние животные не допускаются
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере
Рядом с отелем
  • Парковка

CAUCUS RESTAURANT

Caucus Restaurant and Bar offers a buffet breakfast (6:30 AM to 10:00 AM on weekdays, 7:00 AM to 11:00 AM on weekends), all-day dining (10:00 AM to 10:00 PM), à la carte dinner (5:30 PM to 10:00 PM), and 24-hour room service.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.5/5  Отзывов: 1 911

Рейтинг TripAdvisor  4.0/5  Отзывов: 2 485

Ideal location. Wonderful staff throughout the hotel.

Примечание: Tripadvisor 5.0/5

ianb111 Реальные отзывы TripAdvisor

The entrance to this hotel is on a series of roads that is not exactly level. To get to the main shopping areas of Wellington, or the waterfront, guests need to descend to the ground floor in one lift, walk though the dining area, and then descend in another lift to the actual ground level. This lift will then take guests to a completely different roadway, at a lower level. This was explained thoroughly to me when I checked in. One other thing that was explained to me was that I received a free room upgrade. My thanks to the Novotel staff for that little surprise. This enabled me to have the views across the waterfront from my room. Just to make matters even better, not long after I had entered my room and unpacked, the extremely pleasant receptionist knocked on my door with a little gift of some rather large biscuits for me. I was so touched by this small act of kindness. The biscuits were of their appreciation to me for being a regular Accor Hotel member. It is these acts of kindness that stand out, never to be forgotten. My room rate included breakfast, which went down very well each morning.Having such a good breakfast meant that I had no need of anything overly substantial to eat until tea-time, of an evening. As the area where the hotel is situated has an abundance of cafes and restaurants, I did not eat my evening meal inside the hotel, so i cannot comment of their restaurant. I did, however enjoy a welcome drink in the bar, which was served to me by yet another extremely friendly staff member. Full marks to the hotel management for employing such friendly and efficient staff. They were all a credit to the hotel. If i find myself in Wellington again, this hotel would be my first choice.

Dear Ian, Thank you very much for taking the time to share such a detailed and thoughtful review of your stay with us. We are delighted to hear that you enjoyed our ideal location, waterfront views, and especially the service provided by our team. Your kind words about our staff mean a great deal to us — we take great pride in delivering friendly, attentive, and genuine service, and it is wonderful to know this made your stay so memorable. We’re pleased that the complimentary room upgrade and small welcome gesture were a pleasant surprise, and that our team was able to recognise and thank you for your loyalty as an Accor member. It’s often those little touches that truly make a difference, and we’re thrilled they stood out for you. Thank you as well for your understanding regarding the hotel’s unique access layout. We’re glad this was clearly explained at check-in and did not detract from your overall experience. It’s also great to hear that you enjoyed our breakfast offerings and your welcome drink in the bar. Your feedback is incredibly encouraging for our entire team. Should your travels bring you back to Wellington, we would be absolutely delighted to welcome you again as our guest. Warm regards, Thai Le Front Office Manager Novotel Wellington

Novotel Wellington

Примечание: Tripadvisor 5.0/5

Shipwrecked49 Реальные отзывы TripAdvisor

The best rest during our tour of North Island NZ. Really lovely staff on reception, with special mention to Iziah Davis who was chatty and very helpful. Nice buffet breakfast and also, options for evening meal as the hotel is a little away from the eateries

Dear guest, Thank you for your kind words regarding your recent stay at Novotel Wellington. We are delighted to hear that our reception staff, particularly Iziah, made a positive impression during your visit. It is rewarding to know that you enjoyed our buffet breakfast and found our dining options convenient. Your feedback is greatly appreciated, and we look forward to welcoming you again in the future. Thai Le Front Office Manager Novotel Wellington

The best bed!!

Примечание: Tripadvisor 4.0/5

polly152 Реальные отзывы TripAdvisor

Of all the hotels I have ever been in, this bed was the best! It was so comfy, I even looked what it was to buy one! And the pillows were just right. Really lovely staff on reception, smiley and chatty and helpful. Nice breakfast. The hotel is a little away from the eateries and as we walked back later in the evening it seemed a long way and very quiet. After speaking to the reception they said we should have used the lift at the back by the shops to the next hotel, and then just simply walk next door to ours! I wish they had put a notice in our room to tell us this! If I could change one thing I would say get rid of the curtains they are just the most hideous pattern.

Dear Guest, Thank you so much for taking the time to share such a detailed review! We’re absolutely delighted to hear that you found our bed to be the most comfortable you’ve ever slept in It’s also lovely to know that our reception team made such a positive impression and that you enjoyed the breakfast. Your kind words really mean a lot to us. We appreciate your feedback regarding the walk back in the evening and the alternative lift route. You’re absolutely right — this is something we could communicate more clearly, and we’ll certainly look at improving signage or in-room information so future guests are aware. Thank you for highlighting this. As for the curtains — décor is always a matter of personal taste, but your comment did make us smile, and it’s feedback we’ll take on board as we plan future updates. We hope to have the pleasure of welcoming you back again soon Thai Le Front Office Manager Novotel Wellington

Terrible!

Примечание: Tripadvisor 2.0/5

DudleyandFreda Реальные отзывы TripAdvisor

The only saving grace of this hotel were the very friendly staff! The room was not what I would call clean, the carpet had marks all over it, the bathroom had seen better days, the house keepers need to learn how to make a bed, on my second night I was rather shocked to discover after a very restless night the night before and the bed a mess, they had only just pulled up the top and the bed was not actually made up as expected. Why would you deliver a knife and fork for breakfast when you ordered fruit and cereal? The air conditioning, a joke, had mine on 18 and cooling on full fan, yet the room was still extremely hot and unpleasant. Would never stay again

Thank you for taking the time to share your feedback. I am pleased to hear that you found our team to be very friendly, and I will certainly pass on your kind comments to the staff. That said, I am truly sorry to read about the many aspects of your stay that did not meet your expectations. Cleanliness and presentation are fundamental standards, and I apologise that the condition of the room, bathroom, carpet, and bed-making fell short. Your comments regarding housekeeping, particularly the bed not being properly made, are concerning and have been addressed directly with our housekeeping management for immediate follow-up and retraining where required. I also apologise for the incorrect delivery of breakfast items, as well as the issues you experienced with the air conditioning. A comfortable room temperature is essential for a good night’s rest, and I regret that this was not the case during your stay. Our maintenance team has been made aware of your feedback to ensure the system is thoroughly checked. While I am disappointed that your experience has led you to say you would not stay with us again, I do appreciate you bringing these matters to our attention. Feedback such as yours allows us to identify shortcomings and improve our service and facilities. Kind regards, Thai Le Front Office Manager

Solid choice

Примечание: Tripadvisor 4.0/5

lou_driscoll Семьи - Реальные отзывы TripAdvisor

Stayed recently at Novotel Wellington and found it to be a solid choice. While the rooms are a bit dated, they’re very serviceable, with exceptionally comfortable beds and—most importantly—spotlessly clean throughout. The real standout, however, was the staff—friendly, professional, and always happy to help. At the price point, it’s great value. Would highly recommend.

Dear Lou, Thank you very much for taking the time to share your lovely feedback. We’re truly delighted to hear that you found your stay with us to be a solid and valuable experience. While we understand that some aspects of our rooms may feel a little dated, it’s wonderful to know you found them exceptionally clean and comfortable—especially the beds! Cleanliness and a good night’s sleep are both top priorities for us, and your comments reassure us that we’re getting this right. Your kind words about our team truly mean a lot Thank you again for your recommendation and for choosing to stay with us. We hope to welcome you back soon for another pleasant visit to Wellington. Warm regards, Thai Le Front Office Manager Novotel Wellington

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Другие интернет-пользователи оценили наш отель

  • 938 Отзывов 9.1/10 Расположение
  • 1 174 Отзывов 7.9/10 Номер
  • 1 150 Отзывов 8.9/10 Сервис
  • 19 Отзывов 4.8/10 Интернет
  • 500 Отзывов 8.2/10 Комфорт
  • 473 Отзывов 8.2/10 Чистота
  • 303 Отзывов 8.6/10 Завтрак
  • 244 Отзывов 5.8/10 Удобства

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