Novotel Cusco 4 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 328

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Opis

O hotelu

  • Two children up to 16 years old can stay with their parents at no cost

  • The Novotel Cusco is just 5 minutes from the center of Cusco

  • Enjoy the exhibition of fabric paintings at the hotel

  • 6 minutes by car to San Pedro market.

  • 20 minutes from Alejandro Velasco Astete Airport

Nasze pokoje

Lokalizacja hotelu

Novotel Cusco

Calle San Augustin 239 -
08002 CUSCO
Peru

Pozycja GPS:-13.517373, -71.975743

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Restauracja
  • Wi-Fi
  • Śniadanie
  • Bar
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.6/5  Liczba opinii: 328

Ocena TripAdvisor  4.5/5  Liczba opinii: 2 174

Certyfikat Doskonałości 2024

Extremely Disappointed 😢

Ocena na stronie TripAdvisor 3.0/5

PennyD815 Rodziny - Opinia zatwierdzona w TripAdvisor

We had been hiking for 5 days and were so looking forward to A beautiful room and some luxury which this hotel says it is!! The lobby and restaurant are beautiful but the minute you get into the lifts and corridors for the rooms they are z2 or 3 star! We were horrified we were only staying one night but I had booked my daughter & boyfriend in for 2 nights! The staff were rude and unhelpful! Think twice about staying here!

An easy place to rest after a full day in Cusco

Ocena na stronie TripAdvisor 5.0/5

Fleur de Lys A Opinia zatwierdzona w TripAdvisor

The enchanting courtyard was made even more special by the careful attention of Roxana and Mauricio. They anticipated our needs and were attentive, polite and careful. The hotel is spotless and within easy access to the main sights of Cusco.

Fabulous location.

Ocena na stronie TripAdvisor 5.0/5

Grant1967 Couples - Opinia zatwierdzona w TripAdvisor

Fabulously located in the heart of Cusco, just a couple of minutes walk from the Plaza de la Armas and the Cathedral. The hotel is based on a traditional colonial-style property with a huge enclosed central courtyard that is used as a communal area and bar. An excellent choice if you are visiting Cusco.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

Overall a good experience

Ocena na stronie TripAdvisor 4.0/5

N3297WPpeterh Friends getaway - Opinia zatwierdzona w TripAdvisor

We stayed for two nights with friends and overall a good experience with a very nice dinner in the atrium one evening. On the downside, we had no hot water one morning, and the staff did not seem unduly concerned. Also, the wifi was very slow - to the point on the first night that the tv did not work.

Dear Mr. Peterh Thank you for taking the time to tell us about your experience at the Novotel Cusco. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

Beautiful Stay in Cusco

Ocena na stronie TripAdvisor 5.0/5

OliverG1990 Opinia zatwierdzona w TripAdvisor

The hotel is magnificent with its beautiful interiors and its accommodations. The room that we vacationed in was on the 5th Floor with a nice view of the city tops. We can see the several basilicas around Cusco. The room is very clean, the staffs were very friendly, and both the Breakfast and the Restaurant food is great! We got the chance to pet Chaska, the Alpaca in the inner yard. Also, we got to spend our last day having a fine night with Lemon Pisco Sour and a DJ playing. The distance to the Main Square is only a few blocks away as well as the local shops. We both recommend in staying here if you ever decide to explore Cusco!

Dear Oliver, We very much appreciate your comments regarding your stay at the Novotel Cusco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 445 Liczba opinii 9.8/10 Lokalizacja
  • 457 Liczba opinii 6.9/10 Pokój
  • 682 Liczba opinii 9.2/10 Obsługa
  • 10 Liczba opinii 6/10 Internet
  • 255 Liczba opinii 9.1/10 Udogodnienia
  • 250 Liczba opinii 5.8/10 Komfort
  • 229 Liczba opinii 8/10 Śniadanie
  • 107 Liczba opinii 8.2/10 Czystość

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