Novotel Cusco 4성

고객 평점 (ALL 평가) 4.6/5 328 리뷰

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호텔설명

호텔 추가 정보

  • Two children up to 16 years old can stay with their parents at no cost

  • The Novotel Cusco is just 5 minutes from the center of Cusco

  • Enjoy the exhibition of fabric paintings at the hotel

  • 6 minutes by car to San Pedro market.

  • 20 minutes from Alejandro Velasco Astete Airport

숙박

호텔 위치

Novotel Cusco

Calle San Augustin 239 -
08002 CUSCO
Peru

GPS:-13.517373, -71.975743

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 레스토랑
  • Wi-Fi
  • 조식
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  328 리뷰

TripAdvisor 평가  4.5/5  2,174 리뷰

2024으뜸 시설

Extremely Disappointed 😢

트립어드바이저 평점 3.0/5

PennyD815 가족 - TripAdvisor 인증 리뷰

We had been hiking for 5 days and were so looking forward to A beautiful room and some luxury which this hotel says it is!! The lobby and restaurant are beautiful but the minute you get into the lifts and corridors for the rooms they are z2 or 3 star! We were horrified we were only staying one night but I had booked my daughter & boyfriend in for 2 nights! The staff were rude and unhelpful! Think twice about staying here!

An easy place to rest after a full day in Cusco

트립어드바이저 평점 5.0/5

Fleur de Lys A TripAdvisor 인증 리뷰

The enchanting courtyard was made even more special by the careful attention of Roxana and Mauricio. They anticipated our needs and were attentive, polite and careful. The hotel is spotless and within easy access to the main sights of Cusco.

Fabulous location.

트립어드바이저 평점 5.0/5

Grant1967 Couples - TripAdvisor 인증 리뷰

Fabulously located in the heart of Cusco, just a couple of minutes walk from the Plaza de la Armas and the Cathedral. The hotel is based on a traditional colonial-style property with a huge enclosed central courtyard that is used as a communal area and bar. An excellent choice if you are visiting Cusco.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

Overall a good experience

트립어드바이저 평점 4.0/5

N3297WPpeterh Friends getaway - TripAdvisor 인증 리뷰

We stayed for two nights with friends and overall a good experience with a very nice dinner in the atrium one evening. On the downside, we had no hot water one morning, and the staff did not seem unduly concerned. Also, the wifi was very slow - to the point on the first night that the tv did not work.

Dear Mr. Peterh Thank you for taking the time to tell us about your experience at the Novotel Cusco. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

Beautiful Stay in Cusco

트립어드바이저 평점 5.0/5

OliverG1990 TripAdvisor 인증 리뷰

The hotel is magnificent with its beautiful interiors and its accommodations. The room that we vacationed in was on the 5th Floor with a nice view of the city tops. We can see the several basilicas around Cusco. The room is very clean, the staffs were very friendly, and both the Breakfast and the Restaurant food is great! We got the chance to pet Chaska, the Alpaca in the inner yard. Also, we got to spend our last day having a fine night with Lemon Pisco Sour and a DJ playing. The distance to the Main Square is only a few blocks away as well as the local shops. We both recommend in staying here if you ever decide to explore Cusco!

Dear Oliver, We very much appreciate your comments regarding your stay at the Novotel Cusco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 445 리뷰 9.8/10 위치
  • 457 리뷰 6.9/10 객실
  • 682 리뷰 9.2/10 서비스
  • 10 리뷰 6/10 인터넷 가격
  • 255 리뷰 9.1/10 편의 시설
  • 250 리뷰 5.8/10 안락함
  • 229 리뷰 8/10 조식
  • 107 리뷰 8.2/10 청결도

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