Novotel Cusco 4성

고객 평점 (ALL 평가) 4.6/5 320 리뷰

Novotel Cusco - Image 1
Novotel Cusco - Image 2
Novotel Cusco - Image 3
Novotel Cusco - Image 4

호텔설명

호텔 추가 정보

  • Two children up to 16 years old can stay with their parents at no cost

  • The Novotel Cusco is just 5 minutes from the center of Cusco

  • Enjoy the exhibition of fabric paintings at the hotel

  • 6 minutes by car to San Pedro market.

  • 20 minutes from Alejandro Velasco Astete Airport

숙박

호텔 위치

Novotel Cusco

Calle San Augustin 239 -
08002 CUSCO
Peru

GPS:-13.517373, -71.975743

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 애완 동물 동반
  • 레스토랑
  • Wi-Fi
  • 조식
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  320 리뷰

TripAdvisor 평가  4.5/5  2,181 리뷰

2024으뜸 시설

In Cusco old town, charming and stylish with great service

트립어드바이저 평점 5.0/5

andyw255 Couples - TripAdvisor 인증 리뷰

Cusco is the centre of the Inka civilisation, the Novotel is in the old town, within easy walking distance of the main square, a very comfortable, charming hotel with excellent staff. It’s a really good base for your visit to Cusco and as a stepping off point for Machu Pichu and the Sacred Valley, thoroughly recommended.

Dear Andy, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

Extremely Disappointed 😢

트립어드바이저 평점 3.0/5

PennyD815 가족 - TripAdvisor 인증 리뷰

We had been hiking for 5 days and were so looking forward to A beautiful room and some luxury which this hotel says it is!! The lobby and restaurant are beautiful but the minute you get into the lifts and corridors for the rooms they are z2 or 3 star! We were horrified we were only staying one night but I had booked my daughter & boyfriend in for 2 nights! The staff were rude and unhelpful! Think twice about staying here!

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Cusco. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

An easy place to rest after a full day in Cusco

트립어드바이저 평점 5.0/5

Fleur de Lys A TripAdvisor 인증 리뷰

The enchanting courtyard was made even more special by the careful attention of Roxana and Mauricio. They anticipated our needs and were attentive, polite and careful. The hotel is spotless and within easy access to the main sights of Cusco.

Dear Guest We very much appreciate your comments regarding your stay at the Novotel Cusco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

Fabulous location.

트립어드바이저 평점 5.0/5

Grant1967 Couples - TripAdvisor 인증 리뷰

Fabulously located in the heart of Cusco, just a couple of minutes walk from the Plaza de la Armas and the Cathedral. The hotel is based on a traditional colonial-style property with a huge enclosed central courtyard that is used as a communal area and bar. An excellent choice if you are visiting Cusco.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

Overall a good experience

트립어드바이저 평점 4.0/5

N3297WPpeterh Friends getaway - TripAdvisor 인증 리뷰

We stayed for two nights with friends and overall a good experience with a very nice dinner in the atrium one evening. On the downside, we had no hot water one morning, and the staff did not seem unduly concerned. Also, the wifi was very slow - to the point on the first night that the tv did not work.

Dear Mr. Peterh Thank you for taking the time to tell us about your experience at the Novotel Cusco. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 435 리뷰 9.8/10 위치
  • 450 리뷰 6.7/10 객실
  • 666 리뷰 9.2/10 서비스
  • 10 리뷰 6/10 인터넷 가격
  • 254 리뷰 9.1/10 편의 시설
  • 243 리뷰 5.6/10 안락함
  • 221 리뷰 7.7/10 조식
  • 103 리뷰 8.4/10 청결도

Powered by Trustyou