ibis Monterrey Aeropuerto 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.9/5 549 件のレビュー

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説明

ホテルのその他の情報

  • Free shuttle service.

  • Strategically located 2 minutes from the airport.

当ホテルの客室

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ホテル所在地

ibis Monterrey Aeropuerto

BLVD. INTERAMERICAN 105 AL 109, PARQUE INDUSTRIAL FINSA
66600 Apodaca
Mexico

GPS:25.787391, -100.13772

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

IBIS KITCHEN PASTA & GRILL

Our cozy ibis Kitchen Pasta & Grill restaurant serves international specialties, pasta and grilled meats that are sure to delight anyone's taste buds. Garnishes and sauces can be combined according to preference. Enjoy!

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.9/5  549 件のレビュー

トリップアドバイザーの評価  3.0/5  442 件のレビュー

Was forced to pay twice

トリップアドバイザーの評価 1.0/5

SJdiehl Couples - トリップアドバイザー認証口コミ

I booked this hotel online and clicked a 1am check in time as we had a flight connection and needed to sleep for a few hours. When I submitted my booking, the time changed to 3 pm. I immediately requested the 1am check in. I also called the property before clicking confirm and the receptionist Abby, said no problem, we can proceed to the property. I confirmed the booking and jumped in a taxi. When we arrived she refused to honor the check in time. She was incredibly rude, shaking her finger at me as I begged her to make an exception and not force us to pay twice. She refused and because it was so late and we had no time to find another place? we had to pay a second time. So I paid twice for the same room that was vacant. I’ve requested a refund twice and I haven’t heard a word back. Horrible customer service and completely unreasonable in my eyes as the hotel had nothing to loose by honouring our request.

If your wheelchair bound not recommended

トリップアドバイザーの評価 5.0/5

Sightseer38565430653 Couples - トリップアドバイザー認証口コミ

This place was not very handicap accessible. Asked for a shower chair to bath they told me they would bring me one the day of check-in and well the next day I was told they do not provide one. 2 lies that is a no no.. That is why I only stayed one night instead of the 9 days.

Business Trip

トリップアドバイザーの評価 4.0/5

OswaldR77 ビジネス - トリップアドバイザー認証口コミ

We went to Monterrey to work, the room was comfortable included Internet connection also count with wire connection, the bed wasn't soft, a little bit problem was the breakfast they need to improve it, but the smoothies were delicious it's near to the airport so it's easy to move.

Dear Guest thank you for your opinion, in ibis we always seek to satisfy our customers, we appreciate the opportunity for improvement that we give with your comments, we hope to see you soon again in monterrey ......greetings

Easy access

トリップアドバイザーの評価 3.0/5

PauloMarinho ビジネス - トリップアドバイザー認証口コミ

The hotel is only a few kilometers away from the airport that makes everything easier. Rooms are Ibis standard, air-conditioning and roomkeeping as well as wifi were working very well, what needs to be improved is the quality of the breakfast. The items are the same everyday without much variation. It is a reasonable stay for the price.

Dear Paulo Thank you very much for your kind comments, we continue working on improving our food supply, we hope that in your next visit see these changes, greetings!

You get what you pay f r

トリップアドバイザーの評価 3.0/5

candacem470 Friends getaway - トリップアドバイザー認証口コミ

I stayed here a few days ago for one night during layover for flight during vaca in mexico and although a very good price. They charged me again after I had already paid and had confirmation, they will not answer the phone so although they say they provide shuttle to and from airport you still have to pay 15 for a taxi. I tried calling about extra charge they answered once and as soon as i mentioned double charged hung up and never answered again. Also do not eat food in their restaurant expensive and threw up it was so gross and fries were fried all in same grease all day tasted like and never changed ughh

Dear candace please receive our most sincere apology for what you mention, I would like to be able to give you a more personalized treatment through the mail h3250-gm@accor.com, help me with an email to contact us ?

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 809 件のレビュー 2.6/10 客室
  • 641 件のレビュー 6.4/10 サービス
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  • 417 件のレビュー 2.1/10 快適さ
  • 382 件のレビュー 2/10 清潔さ
  • 256 件のレビュー 1.7/10 設備
  • 169 件のレビュー 1.5/10 雰囲気

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