Mercure Troyes Centre Hotel 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.7/5 Отзывов: 1 736

Mercure Troyes Centre Hotel - Image 1
Mercure Troyes Centre Hotel - Image 2
Mercure Troyes Centre Hotel - Image 3
Mercure Troyes Centre Hotel - Image 4
11 rue des bas Trévois, 10000 TROYES, France


Особенности отеля

  • The Cotton bar, our new Champagne bar open 7 days a week

  • In the downtown area 10 minutes from the factory shops

  • Paid covered car park (max. height 1.9 m). Upon reservation with the hotel.

  • Large outdoor terrace

  • A building with personality

Наши номера

Расположение отеля

Mercure Troyes Centre Hotel

11 rue des bas Trévois
10000 TROYES

GPS:48.292657, 4.079443

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Можно с животными
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере


The COTTON BAR, our brand new champagne bar, welcomes you from 11am to midnight every day of the week. Every Sunday between 11:30am and 2pm, discover our BRUNCH (EUR 29/person) upon reservation.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.7/5  Отзывов: 1 736

Рейтинг TripAdvisor  4.5/5  Отзывов: 1 050

Сертификат качества 2024

Brilliant stay in lovely city

Примечание: Tripadvisor 5.0/5

Helen K Реальные отзывы TripAdvisor

There are some reviews on here which in my opinion are contrary to our experience of La Licorne which we found to be excellent. Our first impression as we drove in was of a very well kept hotel with stunning architecture and positioned in an excellent location from where to enjoy the beautiful medieval city of Troyes. Our room was 007 on the ground floor and I have to say what a stunning room this is. It has a secret bathroom which was stunningly designed and equipped with plenty of shower gel and shampoo, big fluffy towels and a magnificent walk in shower area. The bedroom itself was equally stunning with high ceilings and elegantly furnished to a very high standard. Good tea and coffee making facilities. We requested fresh milk which arrived in a matter of minutes. Our bags were delivered to our room also within minutes. We ate at a restaurant within a 10 minute walk and enjoyed the stroll both in to the city and back to the hotel. Did not feel at any point unsafe. On on return we enjoyed a couple of drinks in the bar area, again with attentive service. We enjoyed a couple of hours in the spa the next morning, again with seamless service. If you get time, a trip to the spa is definitely worth a visit. All of the staff we encountered at the hotel were friendly and welcoming, but one member of staff stood out to us because of his elevated service. If management are reading this this guy needs to be promoted into management - he is the right material! From the moment we arrived Thierry (parking valet) was both extremely friendly and nothing was too much trouble. His English is excellent and he has a brilliant sense of humour. But, what was the most memorable to us was his unassuming manner and pursuit of old style service which sadly these days is lacking in a lot of hospitality. 5 stars to Thierry!!

Modern hotel

Примечание: Tripadvisor 4.0/5

Sunny-10091 Couples - Реальные отзывы TripAdvisor

The hotel is lovely and modern, rooms are a good size and the bed was comfortable. Take shampoo/ conditioner as only shower gel is provided. Chilled drinking water fountain on each floor and empty refillable bottle in the room. Staff were friendly, and there is a nice enclosed outdoor seating area to enjoy a drink. One welcome drink per room for Accor Gold members.

No value for money

Примечание: Tripadvisor 2.0/5

Navigator08194218608 Реальные отзывы TripAdvisor

Disappointing. The bare minimum. No little fridge. An empty glass bottle. Only soap. Breakfast..had better. Scrambled eggs were made of a powder mix. You do not get your money worth. Hotels with better specs but a bit smaller room were considerable cheaper and more value for my money. This hotel should be classified as an economy hotel. It is too expensive for what if offers. We will not stay here again.

Bring your own shower cap

Примечание: Tripadvisor 3.0/5

Irene M Solo travel - Реальные отзывы TripAdvisor

Pros: Beautiful the standard room was quite large the bed was extremely comfortable everything was in good order, recently renovated Parking was safe Clean ok, could be better 10’ walk from centre Cons: Loud music in the courtyard, you will not sleep until late No amenities Not sure towels were ironed Staff looked a bit annoyed when I asked for slippers and fresh towels, I didn’t dare asking for a shower cap

Rude staff

Примечание: Tripadvisor 1.0/5

VH12323 Реальные отзывы TripAdvisor

I am handicapped and i was victimised and abused by the night reception office supervisor. Very insulting and very unproffesional. we are Accor platinum members and have never been treated badly at any Accor hotels. We are still shocked by this persons behaviour!

Dear Sir, we thank you for taking the time to comment on your stay. As a reminder, on several occasions we tried to contact you by telephone because you had left your dog alone in the room. Your dog's barking could be heard throughout the hotel and we had to move out the neighboring rooms which could no longer stand the noise. When you returned to the hotel, we simply informed you of this inconvenience which resulted in a disproportionate and aggressive reaction towards the hotel staff, even causing some frightened customers to flee. Our manager present was very shocked by your attitude. We hope to welcome you in much better conditions next time. The whole team wishes you a good rest of the day. Sincerely. Head manager

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Другие интернет-пользователи оценили наш отель

  • 666 Отзывов 9.2/10 Расположение
  • 1 063 Отзывов 8.5/10 Номер
  • 971 Отзывов 9.1/10 Сервис
  • 11 Отзывов 6.8/10 Интернет
  • 651 Отзывов 8.3/10 Комфорт
  • 550 Отзывов 8.6/10 Завтрак
  • 386 Отзывов 9.4/10 Атмосфера
  • 251 Отзывов 8.9/10 Чистота

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