Mercure Troyes Centre Hotel 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.7/5 Отзывов: 1 723

Гарантия
лучшей цены
Mercure Troyes Centre Hotel - Image 1
Mercure Troyes Centre Hotel - Image 2
Mercure Troyes Centre Hotel - Image 3
Mercure Troyes Centre Hotel - Image 4
11 rue des bas Trévois, 10000 TROYES, France

Описание

Особенности отеля

  • The Cotton bar, our new Champagne bar open 7 days a week

  • In the downtown area 10 minutes from the factory shops

  • Paid covered car park (max. height 1.9 m). Upon reservation with the hotel.

  • Large outdoor terrace

  • A building with personality

Наши номера

Расположение отеля

Mercure Troyes Centre Hotel

11 rue des bas Trévois
10000 TROYES
France

GPS:48.292657, 4.079443

Телефон
Факс +33 3 25 46 28 27

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

Cotton Bar

The COTTON BAR, our brand new champagne bar, welcomes you from 11am to midnight every day of the week. Every Sunday between 11:30am and 2pm, discover our BRUNCH (EUR 29/person) upon reservation.

Бронировать

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

Узнать больше

Рейтинг ALL  4.7/5  Отзывов: 1 723

Рейтинг TripAdvisor  4.5/5  Отзывов: 1 067

Сертификат качества 2024

A Return Visit to Troyes

Примечание: Tripadvisor 5.0/5

Jonah1999 Couples - Реальные отзывы TripAdvisor

Our second visit to Troyes and our second stay at the Mercure. A one night stopover on our drive through France to the UK after a trip to Spain. The hotel carpark is easily accessible and had ample space on this visit and an earlier one in May. The hotel is modern and well appointed and our Privilege room was very comfortable with a small terrace overlooking the street. We didn’t eat in the restaurant but the city centre is only a short walk away where there are plenty of restaurants and bars. As an Accor Silver points member I qualify for complimentary drink, in most Accor hotels this privilege has always been extended to my sweetheart Michelle - on this occasion there was only one drink per room permitted - a little bit disappointing but it didn’t diminish our overall satisfaction too much. Hope to visit again in 2025.

Great experience!

Примечание: Tripadvisor 5.0/5

Stephen P Couples - Реальные отзывы TripAdvisor

First class experience. Safe and secure underground car parking. Warm welcome from excellent receptionist. Short walk to the town centre. Spacious airy clean bedroom with a very comfortable bed! Lovely bar area with nice outdoor courtyard. Really enjoyed our stay here.

Very good option in Troyes

Примечание: Tripadvisor 4.0/5

seasonedvisitor Реальные отзывы TripAdvisor

Rooms are ample and quiet. Our room do not have windows, except on the roof so you can not see outside. Beds are comfortable and bathrooms are good. Go to downtown is about 10 minutes walking, it is beside a shopping mall. Parking is good but difficult to access. Personnel is very friendly.

Great stay

Примечание: Tripadvisor 5.0/5

panatlantic Семьи - Реальные отзывы TripAdvisor

Lovely hotel perfect for stopovers. Spotlessly clean. Easy secure parking next to hotel. Lovely staff. Very nice bar and also great courtyard outside for a drink. Snacky meals available. Wonderful breakfasts. 10 minute walk into town with its many restaurants.

Just so rude

Примечание: Tripadvisor 1.0/5

F8236YDcarolinek Семьи - Реальные отзывы TripAdvisor

1. Rudest staff 2. Problem with the room. 3. Even ruder Director /Manager. The bad vibes from the “head of reception” began before we even arrived when I called to check the arrangements as we were sharing a suite with our 2 kids. She told me I had not booked a suite, but instead a different type of room that didn’t suit us (or correspond to my booking confirmation). She refused to even check my reservation details and when I asked for the manager she said no. She was ahead of Reception. End of. Only when I called central customer services for Accor and called back from a different number ?she was apparently screening my calls) did she answer the phone and I had to persuade her strongly to address the questions in my email - regarding the size of the cot etc. And if they had a bed guard. Nothing unusual you would have thought. Then on arrival there was a very loud noise coming from inside the partition wall and the two people on reception couldn’t resolve it. On the way up to the room one said to the other - in front of my husband who speaks French - “ah, I don’t want to spend all night with them”. They couldn’t fix it, and called the manager who came armed only with a phone torch. When I pointed out it was past 11pm, my 2 and 4 year olds needed to sleep and clearly we needed an alternative solution - I encouraged him to be pragmatic as it was clear he wasn’t able to break into the wall to find the issue - he shouted at me that I was talking too much and stormed off. When I told him he should not speak to me this way he shouted more, saying we were not the only guests in the hotel, and that was it. The saving grace was that he took the charge for the room and the noise died down after an hour or so - but it left a very bad taste in our mouths and honestly I was just horrified by the lack of apology or grace in handling the situation. Not a great start to the holiday.

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 674 Отзывов 9.1/10 Расположение
  • 1 117 Отзывов 8.7/10 Номер
  • 1 020 Отзывов 9.4/10 Сервис
  • 9 Отзывов 7.5/10 Интернет
  • 675 Отзывов 8.5/10 Комфорт
  • 579 Отзывов 8.8/10 Завтрак
  • 419 Отзывов 9.7/10 Атмосфера
  • 333 Отзывов 8.8/10 Удобства

В сотрудничестве с Trustyou

Другие отели поблизости

Все наши в отеле в городе Troyes

Указана начальная стоимость за 1 ночь для 1 человека в номере категории, указанной рядом с ценой, без учета дополнительных услуг и завтрака. Она соответствует самой низкой рыночной цене с учетом всех налогов (В соответствии с действующими нормами и правилами некоторые налоги могут взиматься по прибытию в отель (например, туристический налог).) на указанный вариант размещения, найденной на сайте https://all.accor.com/ в этот день, для проживания в течение одной ночи в ближайшие 20 дней. Может изменяться в зависимости от периода и наличия свободных номеров. Стоимость актуальна только на момент бронирования. Оплата проживания в отеле за границей производится в валюте страны, где расположен отель. Гарантируется только сумма, подтвержденная при бронировании в валюте страны, где находится отель. Примерная стоимость в вашей валюте, которая может быть указана, не является договорным условием. Во время оплаты вашим банком может взиматься комиссия за осуществление операции и (или) валютный обмен.