Sofitel Athens Airport 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 3,289 件のレビュー

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Sofitel Athens Airport - Image 1
Sofitel Athens Airport - Image 2
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アテナ国際空港, 19019 SPATA, ギリシャ

説明

ホテルのその他の情報

  • 5 つ星のラグジュアリーホテル

  • 空港から徒歩 2 分、空港エリアにある唯一のホテル

  • アテネ中心部へのアクセスが便利な地下鉄の近く

  • 極上の屋上レストランとシックなラウンジバー

  • 会議やイベントのための豪華な施設

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ホテル所在地

Sofitel Athens Airport

アテナ国際空港
19019 SPATA
ギリシャ

GPS:37.937049, 23.945746

電話番号
ファックス +30 21 0354 4444

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  3,289 件のレビュー

トリップアドバイザーの評価  4.3/5  6,029 件のレビュー

2025エクセレンス認証

Outstanding care when it mattered most

トリップアドバイザーの評価 5.0/5

klipp4n トリップアドバイザー認証口コミ

We stayed at the Sofitel for one night before an early flight home, as we had done on a previous trip. This time our experience went far beyond a normal hotel stay. Late in the evening our toddler suddenly developed a fever and became inconsolable. We first went to the small health center at the airport, but they couldn’t do much more than a limited check. Back at the hotel he still wasn’t himself, and we decided a hospital visit was necessary. The night manager, Panagiolis, stepped in immediately, calmly offered two options, and recommended where he would take his own family. That guidance made a stressful decision much easier. We ended up spending the night at the hospital. Thankfully it turned out to be nothing serious—most likely stomach pain from a hard-to-digest meal—and by morning our son was back to normal. Sofitel kindly gave us a late checkout so we could return, pack, and walk across the street for our flight home. When we got back to the room we found a handwritten note and small gifts from the hotel—an incredibly thoughtful touch that meant a lot after a long night. Having a health scare in a foreign country, with a different language and alphabet, is overwhelming. The compassion, professionalism, and genuine care we received from the Sofitel team made all the difference. After this experience, I wouldn’t consider staying anywhere else near the airport. Very grateful to Panagiolis and the entire staff.

Dear klipp4n, Thank you sincerely for sharing such a thoughtful and heartfelt account of your stay with us. It means a great deal to learn that, during a moment of genuine stress for your family, our team was able to offer comfort, clarity and support when it mattered most. It is reassuring to learn that your little one recovered quickly and that everything turned out well in the end. Situations like these especially when far from home can feel overwhelming and we are truly glad that our team, and in particular our Duty Manager Panagiotis, was able to support you with clarity, care, and genuine compassion. We are also pleased that the late checkout and small gesture awaiting you upon your return provided some comfort after a difficult night. Our mission is always to care for our guests beyond the expected and it is heartening to know that this was felt by you and your family. My team and I do thank you for your precious feedback. It will be a true pleasure to welcome you back in the future under much more peaceful circumstances and to offer you another stay marked only by comfort and ease. Best regards, George Stavrou

Not family friendly - a 12YO is an "adult" for booking purposes

トリップアドバイザーの評価 1.0/5

S3331JPamyj トリップアドバイザー認証口コミ

Just as a warning to other families, this hotel considers a *12 year old* an adult. So no family rate if your child is 12. Ridiculous money grab. I'd love to see their faces when my 12 year old tried to check into a room given that she is an "adult".

Dear Amy J, In our hotel's official webpage when making a room reservation and under children policy section, it is clarified that children up to 12 years of age share their parents' room for free. Consequently, a 12 years old kid doesn't need to book a second room. This information is also clearly provided in other booking channels. We remain at your disposal for any further information. Best regards, George Stavrou

お客さまの声 5.0/5

Keiko H. ファミリー - 確認済みレビュー すべて

部屋が使いやすく、受付の方も、英語の苦手な客に対して親切だった。部屋に、前の客が残したトイレの屑が残っていたのが唯一の不満でした。

Dear valued guest, Thank you for staying at Sofitel Athens Airport and filling in our online survey. We noted with pleasure that you particularly appreciated the comfort of your room as well as the kind service provided by the receptionist. We are truly sorry to hear, on the other hand, the inconvenience you had with the cleanliness. Rest assured that your feedback on the matter has been brought to the attention of our Responsible Managers for careful review and action. My team and I look forward to welcoming you back to our hotel on next occasions and thank you once again for your precious feedback. Best regards, George Stavrou General Manager Sofitel Athens Airport

Nice but very very expensive

トリップアドバイザーの評価 4.0/5

Debra P トリップアドバイザー認証口コミ

This is a very nice hotel, right opposite the airport. However, it is extremely expensive for no apprent reason other than location. They are taking the P$$s with the prices. The gym is small as is the pool. Bizzarely, there is no coffee machine (only filter coffee) available at breakfast. I have stayed in much cheaper hotels that had an equivalent breakfast with a coffee machine. Overall, a nice hotel but everything is expensive.

Bloody Mary Heaven

トリップアドバイザーの評価 5.0/5

verity g トリップアドバイザー認証口コミ

Bloody best Bloody Mary EVER! At Artemis bar the BM was awesome, one of the best I have ever had! Also good selection of delicious wines. And this was only our first night of two here!

Dear Verity G, Thank you for sharing such a wonderful and enthusiastic review. My team and I are truly delighted to learn that your experience at Artemis Bar and especially our Bloody Mary offer made such a memorable impression on you. We also noted with pleasure that you appreciated the selection of our wines. My team and I thank you once again for your precious feedback and look forward to your next visits to our hotel for many more enjoyable experiences in our premises. Best regards, George Stavrou

との提携 TripAdvisor

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