ノボテル アテネ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 1,946 件のレビュー

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4 Michail Voda Str, 104 39 アテネ, ギリシャ

説明

ホテルのその他の情報

  • アテネとアクロポリスの息を呑むような 360 度のパノラマビューを楽しめる屋上プール

  • 地下鉄駅まで徒歩わずか 5 分。アテネ空港とピレウス港へ直通です。

  • 屋内駐車場と設備の整ったフィットネスセンター

  • 地中海料理や各国料理などさまざまな料理をお楽しみいただけるホテル内ダイニング

  • 8 つの人間工学に基づいたミーティングルーム（10620 平方メートル）を備えたコングレスホテル（最大 1,300 名様を収容可能）

当ホテルの客室

ホテル所在地

ノボテル アテネ

4 Michail Voda Str
104 39 アテネ
ギリシャ

GPS:37.989586, 23.724928

電話番号
ファックス +30 21 0820 0777

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  1,946 件のレビュー

トリップアドバイザーの評価  3.8/5  3,117 件のレビュー

January 2026 - a unique experience in a dingy establishment – the so-called hotel

トリップアドバイザーの評価 1.0/5

frequentt248 トリップアドバイザー認証口コミ

I'm taking the time to warn you against staying in a place that dares to call itself a 4-star hotel – Novotel Athens, Accor group. It doesn't matter that, as a status customer, I've received early check-in, late check-out and a free upgrade to an executive room on the 5th floor. Why? I encourage you to read about my experiences during my stay at this establishment and my experiences with Accor Customer Care. Of course, it is difficult to blame the hotel for its surroundings, but the view from the small balcony on the 5th floor (as a reminder, executive rooms #513 and #514 – received as part of a free upgrade for Gold members) is not very optimistic and can even be depressing. But this is only the beginning of this detailed review. 1. When you have spent over 1,000 nights in various hotels, you can be prepared for almost anything. Nevertheless, I have never experienced anything even remotely similar to what I experienced in this case. 2. Despite such extensive experience, I have never, ever been robbed in a hotel! At the Novotel Athens, it happened twice. The hotel staff stole my personalised luggage tag from room 513. According to Accor Customer Care, it was allegedly a mistake... (you can compare my luggage tag vs room key card in the pics attached.) A packet of plastic toothpicks I brought back from China was stolen from room 514. What is Accor Customer Care's position on this matter? The room is equipped with a safe... 3. So, remember to keep everything in the safe, including your toothbrush, because it may disappear! 4. The condition of the room and its cleanliness are below any standards. But since a picture is worth a thousand words, I recommend that everyone reading this review form their own opinion. 5. For the sake of formality, I will add that when reading reviews from other travellers, I often did not believe their stories about being robbed, but this stay changed my mind on the subject because, unfortunately, I experienced it myself! 6. Not only did the hotel management not deign to meet with me for two days, but they did not even contact me by phone. And that is still the case today... A typical avoidance strategy... 7. The biggest disappointment is Accor Customer Care. I choose international chain hotels because, as I say, ‘if there are any issues, at least there is someone who is interested in solving them’. Unfortunately, this was not the case. 8. The Accor Group holds its Gold & Explorer status customers in high regard, so it can be assumed that their attitude towards less frequent travellers is similar, if not worse. 9. Looking at the attached photos, I think you will agree with me that this establishment, which considers itself a hotel, and a 4-star one at that, should be inspected and then closed down by the relevant Greek health authorities, because staying in such a room full of dust mites, for which dust is a breeding ground, poses a serious health risk to anyone staying in such conditions. 10. I am sorry to say that the hotel staff focus on stealing items belonging to hotel guests instead of cleaning, because, unfortunately, they have no idea how to do that. They probably don't want to either... To sum up, and to paraphrase the warnings on cigarette packets, staying at this hotel poses a serious threat to your health and carries a serious risk of being robbed. Do not count on Accor Customer Care for help either...

Excellent service, great views & thoughtful birthday surprise

トリップアドバイザーの評価 5.0/5

arunima23jan トリップアドバイザー認証口コミ

We stayed at Novotel Athens for 12 nights and had a truly lovely experience. The hotel team went above and beyond to meet all our requests, including assigning us a room with a fantastic view. We were celebrating our honeymoon and my husband’s birthday, and the complimentary birthday cake was such a kind and memorable gesture. The staff were consistently warm, polite, and helpful, making us feel very well taken care of. We also really enjoyed the food at the hotel restaurant — everything we tried was delicious. While the surrounding area can feel a little rough at night (we opted for taxis in the evenings), it was perfectly fine to walk around during the day, and transport was always easy to arrange. Overall, a comfortable and memorable stay with great hospitality. We would happily stay here again.

Not a four start experience.

トリップアドバイザーの評価 1.0/5

Malika M トリップアドバイザー認証口コミ

⭐ 1 Star – Extremely Disappointing: Not a Real 4-Star Hotel We stayed 9 nights at Novotel Athens and paid over €1000 for the stay, expecting the quality and service of a 4-star Accor experience. Instead, we encountered issues closer to a neglected roadside motel: Major Comfort & Cleanliness Failures: Air Conditioning was broken for the entire 9-night stay, forcing us to sleep with the window open every night. The sofa bed mattress was heavily stained (photos attached), and the carpet was dirty and full of stains. The entire hotel had a neglected, old smell. The rooftop pool and bar were closed with no prior notice before our arrival. Basic amenities expected at this price point were missing: The minibar was empty, and there were no slippers, bathrobes, or a dental kit provided. 🚨 Disturbing Safety & Service Failures: Upon my 2 AM arrival, no staff were present at reception. I was unable to check in or provide my passport, meaning I spent three nights unregistered—a serious legal and safety lapse. On a separate night, I was locked out when my key was demagnetized. I waited at the unattended front desk for over an hour. When an employee finally appeared, it was visually evident they had just woken up, making the service failure deliberate. The area surrounding the hotel feels unsafe, with people openly using and selling drugs visible right outside the entrance. The staff's repeated absence significantly compounded these security risks. Poor Staff Response: The reception staff’s English proficiency was limited, and they consistently refused to make any real effort to assist with our comfort requests (e.g., providing an HDMI cable). Verdict: The safety and service failures were unacceptable for any hotel, let alone one charging over €1000 and claiming a 4-star rating. Highly disappointing and absolutely not recommended.

Good but imperfect hotel

トリップアドバイザーの評価 4.0/5

Christopher W トリップアドバイザー認証口コミ

I had a generally pleasant stay at the Novotel Athènes. Staff were friendly. The room was well-equipped and for the most part fine. Breakfasts were excellent. The hotel’s location was perfect. It was less than a ten-minute walk to the Larissa train and subway stations and maybe a twenty-five-minute walk to Athens’ central business district. And I kind of enjoyed the gritty, economically heterogeneous neighborhood where the hotel is located; I did not find it threatening at all. But there were some signs (as other reviewers have noted) that the Novotel Athènes isn’t quite as well-maintained as most Novotels. The thing that bothered me most was that there was a strong smell of stale tobacco smoke in my theoretically “non-smoking” room (513). I realize that, in a room with a rug and cloth curtains, it’s hard to get rid of the smell, but one expects a four-star hotel to have done so. I dealt with the problem by keeping the window open all the time, even during chilly nights. Another issue: One morning there was no hot water. I complained and was told the problem would be fixed. It was, but still. And, while I wouldn’t ordinarily mention the stains on the rug at all, they certainly added to the sense that the hotel’s not quite what it would like to be. But I repeat: I had a pleasant stay.

Save you money and safety by not staying here

トリップアドバイザーの評価 2.0/5

Keithw532 トリップアドバイザー認証口コミ

Don't be fooled by the fancy photos and central location, this hotel's in the middle of a ghetto, gritty by day and just plain dangerous at night. Our room was quite shabby and dusty- more cheap motel than a so called 4 star Novatel. Everything just seemed either broken or tatty, with bed sheets and towels full of holes, not even a decent cup in the room just a paper one. I've stayed in a few Novatels for work and found them to be wonderful but this place just didn't live upto expectations, very poor I suggest finding another hotel.

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 1,233 件のレビュー 8.2/10 サービス
  • 51 件のレビュー 2.6/10 インターネット
  • 695 件のレビュー 8/10 朝食
  • 554 件のレビュー 4.2/10 快適さ
  • 552 件のレビュー 5.1/10 清潔さ
  • 374 件のレビュー 5.6/10 設備

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アテネのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。