ノボテルアテネ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 1,864 件のレビュー

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説明

ホテルのその他の情報

  • アテネとアクロポリスの丘の 360° パノラマビューが楽しめる屋上プール

  • 最寄りの地下鉄駅から徒歩5分です。空港やピレウス港へのアクセスも便利です。

  • 屋内駐車場とフィットネスセンター

  • 国際色豊かな地中海の味を楽しめるフード&ドリンクオプション

  • コングレスホテルには、10-620sp.m の人間工学に基づいた8つのミーティングルームがあり、最大1.300名様まで収容可能です。

当ホテルの客室

ホテル所在地

ノボテルアテネ

4 Michail Voda Str
104 39 アテネ
ギリシャ

GPS:37.989586, 23.724928

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  1,864 件のレビュー

トリップアドバイザーの評価  4.0/5  3,069 件のレビュー

Good Novotel In An Authentic Neighborhood

トリップアドバイザーの評価 4.0/5

Dylan15046 トリップアドバイザー認証口コミ

I understand people's concerns about the neighborhood. But much of Athens is exactly like this. Athens is not Paris or Munich or Rome or... Unless you're looking to shell out big bucks to stay around Syntagma Square or similar, you'll find yourself in surroundings very similar to this. Athens is not pretty and Athens can be quite gritty. So just know this before you go. I liked the fact that I was in an authentic neighborhood. I'm not saying that you can't do better. Just be realistic. I liked the hotel. The common areas were polished marble and looked impressive. The front desk staff were kind and helpful. The buffet breakfast had too many choices, and everything I had was good, except for the coffee, which was awful. I stayed in late November and the building's central air conditioning was off. My room was much too warm. The windows do open but there were pigeons right outside and I was afraid one would come into the room. I should have asked for a fan. If you like pizza, try Pizza Napoletana, just across the street. It's take-away only. 7 euros 50 for a margarita pizza. Other reviewers have recommended it, and it was very good and authentic pizza. And a note to the hotel: Please fix the card readers in the elevators. They don't work in any of the elevators. Having to insert the room card countless times before you get the green light is totally insane. And I was in the elevator once with two other people; all of us trying our keys to no avail. If you can't fix the readers then please just remove them. I finally walked up the steps to my room at least twice. Good exercise, but totally unnecessary.

Dear Dylan 15046, Thank you for sharing your detailed feedback regarding your experience at Novotel Athens hotel. We’re delighted to hear that you enjoyed the the friendly service from our front desk team and our breakfast buffet variety. Your remarks are appreciated because they help us identify areas for improvement. Regarding the elevator card readers, we sincerely apologize for the inconvenience and have shared your comments with our maintenance team to address the issue. Thank you again for your thoughtful suggestions and for choosing to stay with us. We hope to welcome you back in the future for an even better experience. We remain at your disposal, Georgios KRITIKOPOULOS, General Manager

Perfect hotel

トリップアドバイザーの評価 4.0/5

Khabbaz Solo travel - トリップアドバイザー認証口コミ

The room were clean and very comfortable, with elegant decor. They went over and beyond to help make my stay enjoyable. I loved everything about this hotel, from room types, customers service and facilities except the location is very bad honestly.

Dear Khabbaz, Thank you so much for your kind words and for sharing your experience regarding your recent stay at Novotel Athens hotel. We're delighted to hear that you enjoyed the comfort of our rooms and the service from our team. It’s wonderful to know that our efforts made your stay enjoyable and memorable. We truly appreciate your feedback and hope to welcome you back soon. Sincerely, Georgios KRITIKOPOULOS, General Manager

Not great location

トリップアドバイザーの評価 2.0/5

hmvbji ビジネス - トリップアドバイザー認証口コミ

The only positive thing I can say about, is staff. Really friendly and helpful. Othetwise, rooms are pretty old, strange smell in corridors. There were no toothbrushes in room, neither were slippers. Breakfast was nice and delicious. And worst thing is location , very dangerous place called Omonia. Full of drag users and criminals. I don’t recommend to go outside after evening by foot, use taxi. No clue why such brand had the idea to built 4star hotel in this area.

Dear hmvbji, Thank you for sharing your feedback with us. On a positive note, we're delighted to hear that our team made a positive impression on your stay; we’re always here to ensure a friendly and welcoming atmosphere. It's also great to know that you liked our breakfast. However, we apologize for any inconvenience regarding the amenities. Toothbrushes and slippers are indeed available 24/7 upon request at the reception and are provided complimentary for our guests. We appreciate your comments, which help us enhance our guest experience, and we hope to have the opportunity to welcome you again. We remain at your disposal, Georgios KRITIKOPOULOS, General Manager

Mediocre overall but great rooftop

トリップアドバイザーの評価 3.0/5

Napoleon12 ファミリー - トリップアドバイザー認証口コミ

We stayed 4 nights. Rooftop pool, bar & service crew were great. Location is ok. The rest was mediocre and significantly below expectations for a Novotel: Rooms are worn down, room service was sloppy, breakfast service unfriendly. We won’t stay again.

Dear Napoleon12, Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed our rooftop swimming pool, bar, and service team, and that these aspects of your stay met your expectations. However, it’s disappointing to learn that we did not meet the high standards we strive for, and we regret that your experience fell short of both your expectations and ours. We take your comments very seriously and will be addressing them with our team; your feedback is invaluable in helping us enhance the quality of our services. We would love the opportunity to provide you with the experience you deserve and have come to expect from Novotel. We remain at your disposal, Georgios KRITIKOPOULOS, General Manager

Outstanding staff

トリップアドバイザーの評価 4.0/5

Pete C トリップアドバイザー認証口コミ

The service from the desk staff was excellent. The ladies providing room cleaning were very friendly and helpful. However, the standout was George (Jorge), who was a superb waiter, warm, friendly, helpful in every way. Thanks so much for his generosity

Dear l6056OVpetec, Thank you for sharing your kind review upon your stay at Novotel Athens. We’re delighted to hear that you received excellent service from our desk staff and that our housekeeping team made a positive impression. We’re especially pleased to hear about your wonderful experience with our colleague. He truly embodies the warmth and dedication we strive to offer all our guests, and we’ll be sure to pass along your compliments to him. We look forward to welcoming you back in our hotel. Kind regards, Georgios KRITIKOPOULOS, General Manager

との提携 TripAdvisor

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