ibis Rotherham East - (M18 - M1) 2 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 437 件のレビュー

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ibis Rotherham East - (M18 - M1) - Image 4
Moorhead way, Bramley, na, S66 1YY ROTHERHAM, United Kingdom

説明

ホテルのその他の情報

  • Free on-site parking for all hotel guests. Large carpark with CCTV in operation and APR camera

  • Pet-friendly hotel, with on-site facilities. Your treasured pet is welcome in most areas.

  • 4 fully-equipped meeting rooms which can accommodate 6 -25 delegates in the larger sized rooms

  • Restaurant is open 6pm - 10pm* serves 24 hour snacks also. Prices to suit most budgets.

  • 4 x electric Car charging points with parking spaces. CCTV in operation 24/7. ANPR cameras.

当ホテルの客室

ホテル所在地

ibis Rotherham East - (M18 - M1)

Moorhead way, Bramley, na
S66 1YY ROTHERHAM
United Kingdom

GPS:53.4226, -1.25433

電話番号
ファックス +44 1709 730444

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

FOGGS

Feeling peckish? You do not have to leave the hotel: inspired by the spirit of global adventure, the menu at Foggs is loaded with everyone favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  437 件のレビュー

トリップアドバイザーの評価  3.8/5  781 件のレビュー

You get what you paid for

トリップアドバイザーの評価 2.0/5

Jess L トリップアドバイザー認証口コミ

The hotel is fine for what you pay for… the bed was quite comfy and had the basic things e.g. en-suite, TV and hair dryer. However, everywhere just felt dirty and old fashioned. Breakfast was extremely disappointing and overpriced for what was on offer. Would recommend not paying for the breakfast as there is a McDonald’s and Morrisons very close by. Furthermore, although most members of staff were friendly, others we felt just couldn’t be bothered and were quite rude. Overall, the hotel is fine for 1 night if you’re not in it much and go elsewhere for food.

Thank you for sharing your feedback. I’m pleased to hear that the bed was comfortable and that the basic amenities met your needs during your stay. However, I’m truly sorry to hear that you found the hotel to be outdated and not as clean as it should have been. We take cleanliness very seriously, and I will be addressing this with our housekeeping team to ensure improvements are made. I also apologize that the breakfast did not meet your expectations. Your feedback about value for money will certainly be considered as we review our offerings. Regarding the service, I am disappointed to hear that some members of our team did not provide the level of friendliness and professionalism we strive for. I will address this with the team to ensure this does not happen again. Thank you for your valuable feedback, as it helps us continue to improve our guest experience. Kind regards, Karina – General Manager

Happily stay here again

トリップアドバイザーの評価 5.0/5

uk_lad_1k トリップアドバイザー認証口コミ

Stayed here 12th April as we were at an ice hockey weekend event in Sheffield. Excellent price and only a 10 minute drive away. Check in was easy, very welcoming, room had everything required and was very clean. Morrisons next door, even the petrol was cheap which was a bonus. Just an all round good stay. I'd happily stay here again.

Thank you for sharing such positive feedback! I’m thrilled to hear that your stay was enjoyable and that everything from check-in to the room met your expectations. It’s also great to hear that the location worked well for your trip and that you found everything you needed nearby. We’d love to welcome you back the next time you’re in the area. Thank you again for your kind words! Kind regards, Karina – General Manager

Awful Customer Service

トリップアドバイザーの評価 1.0/5

Erinsmyth238 トリップアドバイザー認証口コミ

Absolutely Disgusting hotel Staff members, very very rude! Rooms are disgusting, but just can’t get over how very very very rude staff are there. Needs to be sorted and that women that wouldn’t give me her name needs to be fired! I would not recommend this hotel to ANYONE even if there was no where else to stay.

Thank you for sharing your feedback. We are genuinely sorry to hear about your experience and apologize for any interaction that did not meet the standards of service we aim to provide. We take all concerns seriously and will be looking into the matters you’ve raised, including the behaviour of our staff. Please know that we are committed to ensuring a positive experience for all our guests, and we would love the opportunity to address this further. If you’re open to discussing this in more detail, please feel free to reach out to us directly. We hope you will reconsider and give us another opportunity in the future

Very good deal - lovely helpful staff -spotless quiet room

トリップアドバイザーの評価 5.0/5

possumTewkesbury トリップアドバイザー認証口コミ

Very good experience - spent one night with family for a local "do" -. very clean, quiet bedroom. Reception staff exceptional - especially Carole (I think) manager. All staff very welcoming and friendly - couldn't do enough for us, Didn't have breakfast but it looked very nice Reception toilets absolutely spotless

Thank you so much for your wonderful review! We’re so pleased to hear that you and your family had a great stay with us. It’s fantastic that you found your room quiet and spotless, and we’re especially glad that Carole and the rest of our team were able to make you feel welcome. We truly appreciate your feedback and will make sure to share it with everyone. Hopefully, we’ll have the pleasure of welcoming you back again soon. If you’re ever in the area, we’d love to have you stay with us again!

Poor staff attitude

トリップアドバイザーの評価 1.0/5

stephenmX7687YR トリップアドバイザー認証口コミ

Never met a ruder and more offensive maintenance man in all my stays at the IBIS chain, stomping around swaring under his breath obviously having a bad day won't be stopping again the homeless man and girlfriend sat on the pavement begging near the car park Entrance did not help either.

Thank you for sharing your feedback. We’re truly sorry to hear about your experience and apologize for any behavior from our staff that made you feel uncomfortable. This is certainly not the standard of service we strive to provide, and we will address the situation with the team to ensure it does not happen again. Regarding the situation outside the hotel, we understand it can be distressing, and we’re committed to making sure all our guests feel safe and comfortable during their stay. We hope you’ll give us the chance to improve your experience in the future. If you’d like to discuss this further, please don’t hesitate to reach out directly

との提携 TripAdvisor

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