ibis Rotherham East - (M18 - M1) 2 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 452 件のレビュー

ibis Rotherham East - (M18 - M1) - Image 1
ibis Rotherham East - (M18 - M1) - Image 2
ibis Rotherham East - (M18 - M1) - Image 3
ibis Rotherham East - (M18 - M1) - Image 4

説明

ホテルのその他の情報

  • Free on-site parking for all hotel guests. Large carpark with CCTV in operation and APR camera

  • Pet-friendly hotel, with on-site facilities. Your treasured pet is welcome in most areas.

  • 4 fully-equipped meeting rooms which can accommodate 6 -25 delegates in the larger sized rooms

  • Restaurant is open 6pm - 10pm* serves 24 hour snacks also. Prices to suit most budgets.

  • 4 x electric Car charging points with parking spaces. CCTV in operation 24/7. ANPR cameras.

当ホテルの客室

ホテル所在地

ibis Rotherham East - (M18 - M1)

Moorhead way, Bramley, na
S66 1YY ROTHERHAM
United Kingdom

GPS:53.4226, -1.25433

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

FOGGS

Feeling peckish? You do not have to leave the hotel: inspired by the spirit of global adventure, the menu at Foggs is loaded with everyone favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  452 件のレビュー

トリップアドバイザーの評価  3.8/5  784 件のレビュー

Unfair parking fines

トリップアドバイザーの評価 1.0/5

Emma R トリップアドバイザー認証口コミ

Hotel ok for a nights stay with plenty of amenities close by. I didn’t realise the parking issues until I got a fine for a 1 nights stay. Absolutely appalling to advertise the hotel as having free onsite parking, for the reception staff to take my car details and length of stay but not mention anything else about risks to guests or signpost me to other actions I need to take. The car park is right next to the hotel so if guests can’t park here then Ibis need to take responsibility for this to safeguard their guests. Terrible service and spoilt what was a nice weekend.

Thank you for your feedback, and we're sorry to hear that your experience was affected by a parking fine. We completely understand how frustrating this can be. However, we would like to clarify that the car park is clearly signposted with instructions, and our team always does their best to inform guests that they must input their vehicle registration at the tablet located at reception. This step is essential to ensure free parking is registered correctly during your stay. Parking enforcement is managed by a third-party company, but we take guest concerns seriously and are continually working to minimise issues. If you believe the fine was issued in error, please contact us directly with your PCN number and we’ll be happy to request a cancellation on your behalf. We’re confident our team provides clear guidance and support around parking, and we’ll continue to ensure all guests receive the information they need at check-in.

Parking issue

トリップアドバイザーの評価 3.0/5

Stacey T トリップアドバイザー認証口コミ

Average hotel, could do with refurbishment but it served its purpose for 2 nights. Same issue as lots of others got a parking ticket through from my stay on 3-5th May although its for the first night. Now have to try and rectify and appeal something that shouldn't be happening regardless if it's a 3rd party company or not if its happening all the time it needs addressed.

Thank you for taking the time to share your feedback. We’re glad the hotel served its purpose during your stay, though we’re sorry to hear about the parking issue you encountered. We completely understand how frustrating it is to receive a fine, especially when you’ve followed the correct procedures. While parking enforcement is managed by a third-party company, we absolutely agree that recurring issues need to be addressed. Please be assured we are actively working with them to improve the process. In the meantime, if you can contact us directly with your PCN (Parking Charge Notice) number, we’ll do our best to support your appeal and request a cancellation if appropriate.

Unfair Parking Fine Despite Following Instructions – Serious Issue for Guests

トリップアドバイザーの評価 1.0/5

Yaz K トリップアドバイザー認証口コミ

Unfair Parking Fine Despite Following Instructions – Serious Issue for Guests I stayed at Ibis Rotherham East (M18-M1) from 1st to 3rd May 2025 and was shocked to receive a Penalty Charge Notice (PCN) from Civil Enforcement Ltd, even though I was a paying hotel guest and followed all instructions by entering my car registration into the tablet at reception at check-in. Despite doing exactly what the hotel staff told me to do, I received a PCN claiming I had “failed to obtain a permit.” After researching, I found that many other guests have had the same issue, as shown in countless reviews online. It’s incredibly frustrating that even after acting in good faith, guests are forced to spend hours appealing an unnecessary and baseless fine. This not only wastes precious time, but also causes stress, hassle, and completely ruins the experience of what should be a relaxing vacation or a smooth business trip. In today’s fast-paced world, the last thing guests need is to defend themselves against parking tickets they shouldn’t have received in the first place. This situation portrays a rubbish and unprofessional image of both Ibis Rotherham and Accor as a whole. Accor is a global hotel brand and should not allow guests to be repeatedly penalised due to a badly managed and poorly integrated parking system. It’s high time Accor took serious action to resolve this recurring issue, rather than letting loyal customers bear the consequences of a broken process. If you're planning to stay here, be extremely cautious about parking—and even then, don’t be surprised if you still get fined.

Thank you for your feedback, and please accept our sincere apologies for the frustration and inconvenience caused by the parking fine you received. We completely understand how upsetting this must be, especially after following the instructions given at check-in. Unfortunately, the car parking system is managed entirely by a third-party company and is not under the direct control of the hotel. That said, we take these matters seriously and have already reported this issue to Civil Enforcement Ltd, as there does appear to be a wider problem affecting some guests. I have personally emailed the company regarding your case, and I would urge you to get in touch with us directly, quoting your PCN number, so we can assist further and work to get this resolved or cancelled on your behalf. Once again, I am truly sorry for the stress this has caused. While this situation is not a fault of the hotel itself, we absolutely recognise the impact it has on our guests and are doing everything we can to escalate and resolve it. Kind regards,

You get what you paid for

トリップアドバイザーの評価 2.0/5

Jess L トリップアドバイザー認証口コミ

The hotel is fine for what you pay for… the bed was quite comfy and had the basic things e.g. en-suite, TV and hair dryer. However, everywhere just felt dirty and old fashioned. Breakfast was extremely disappointing and overpriced for what was on offer. Would recommend not paying for the breakfast as there is a McDonald’s and Morrisons very close by. Furthermore, although most members of staff were friendly, others we felt just couldn’t be bothered and were quite rude. Overall, the hotel is fine for 1 night if you’re not in it much and go elsewhere for food.

Thank you for sharing your feedback. I’m pleased to hear that the bed was comfortable and that the basic amenities met your needs during your stay. However, I’m truly sorry to hear that you found the hotel to be outdated and not as clean as it should have been. We take cleanliness very seriously, and I will be addressing this with our housekeeping team to ensure improvements are made. I also apologize that the breakfast did not meet your expectations. Your feedback about value for money will certainly be considered as we review our offerings. Regarding the service, I am disappointed to hear that some members of our team did not provide the level of friendliness and professionalism we strive for. I will address this with the team to ensure this does not happen again. Thank you for your valuable feedback, as it helps us continue to improve our guest experience. Kind regards,

Happily stay here again

トリップアドバイザーの評価 5.0/5

uk_lad_1k トリップアドバイザー認証口コミ

Stayed here 12th April as we were at an ice hockey weekend event in Sheffield. Excellent price and only a 10 minute drive away. Check in was easy, very welcoming, room had everything required and was very clean. Morrisons next door, even the petrol was cheap which was a bonus. Just an all round good stay. I'd happily stay here again.

Thank you for sharing such positive feedback! I’m thrilled to hear that your stay was enjoyable and that everything from check-in to the room met your expectations. It’s also great to hear that the location worked well for your trip and that you found everything you needed nearby. We’d love to welcome you back the next time you’re in the area. Thank you again for your kind words! Kind regards, Karina – General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 116 件のレビュー 2.7/10 設備

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