ibis Rotherham East - (M18 - M1) 2 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.1/5 363 opiniones

Mejor precio
garantizado
ibis Rotherham East - (M18 - M1) - Image 1
ibis Rotherham East - (M18 - M1) - Image 2
ibis Rotherham East - (M18 - M1) - Image 3
ibis Rotherham East - (M18 - M1) - Image 4
Moorhead way, Bramley, na, S66 1YY ROTHERHAM, Reino Unido

Descripción

Extras del hotel

  • Aparcamiento gratuito para todos los huéspedes del hotel

  • Hotel ideal para mascotas con instalaciones adaptadas

  • 4 salas de reuniones totalmente equipadas con capacidad para 30 personas

  • El restaurante Fogg's sirve una selección de platos internacionales

  • 4 x electric Car charging points with parking spaces. CCTV in operation 24/7. ANPR cameras.

Nuestros alojamientos

Localización del hotel

ibis Rotherham East - (M18 - M1)

Moorhead way, Bramley, na
S66 1YY ROTHERHAM
Reino Unido

GPS:53.4226, -1.25433

Teléfono
Fax +44 1709 730444

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Aparcamiento
  • Se aceptan mascotas
  • Restaurante
  • Accesible para silla de ruedas
  • Wifi
  • Desayuno
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones

FOGGS

¿Se le ha abierto el apetito? No tiene que salir del hotel: con un ambiente inspirado en el espíritu aventurero de distintos lugares del mundo, Foggs ofrece una variada gama de especialidades con pizzas, ensaladas, sopas suculentas y platos caseros.

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.1/5  363 opiniones

Valoración de TripAdvisor  4.0/5  776 opiniones

Avoid at all costs

Nota de Tripadvisor 1.0/5

Tania S En solitario - Valoración certificada de TripAdvisor

Checked into room 125 to find that another guest had also been allocated the same room and he walked into my room as I was in the bathroom. This gentleman had already been previously allocated a room only to find another guests belongings in there so happened twice. Keycard had to be reset 3 times as it kept falling so had to made several trips to reception and back. I was advised to lift the door as 'some of the locks are awkward. Once in the room I was unable to lock it from the inside and ended up with it unlocked all night other than by the small chain on the back of the door. Corridor outside the room was filthy and hadn’t seen a vacuum for many days. Room old and tired. Carpets dirty, bathroom floor coming away. Shower sealant mouldy and ceiling too. Bedding was clean but mattress old and tatty. Bulbs not working. Surfaces dusty. Heater was like something from the arc. Curtains blacked out the room but literally one was 5 inches longer than the other. Ordinarily I would've refused to stay but this was a necessary visit to arrange my mums funeral so I had little choice after a 6 hour drive. Will be raising a formal complaint as hotel room entirely unacceptable

Great team

Nota de Tripadvisor 4.0/5

Venture31797905152 En familia - Valoración certificada de TripAdvisor

I had a fantastic experience with Mandy at the Ibis . Her customer service was outstanding—she was extremely helpful, friendly, and went above and beyond to make sure all my needs were met. Her warm demeanor and professionalism truly made my stay more enjoyable. The hotel is in lower end of the market , but Mandy’s approach and assistance made it feel five star Highly recommend seeking her assistance if you’re staying here!

Horrendous experience. Chinese receptionist rudest ever person ever met. !! Do NOT stay here !!!!

Nota de Tripadvisor 1.0/5

Inspire294769 Valoración certificada de TripAdvisor

Worst staff ever. The chinesy receptionist called me a ‘paid for slutty whore’ and i have this on recording and video and it WILL be going to head office… She was rude, aggressive, went from 0-100- called the police because she accused us of trespass despite having paid for the room ! Then tried to fight physically for the keycard back.. she was absokutely horrendous and head office will be getting a call monday! She needs sacking. you do not call guests ‘slutty whores’ !!!

Joe reception excellent

Nota de Tripadvisor 5.0/5

Traveler36765958666 Valoración certificada de TripAdvisor

Joe in reception is an asset to Accor. Rang him few occasions. He is consistently helpful, sincere, patient, understanding and professional. I request this review to be passed to Kareena Manager so he receives recognition. Thank you for your help Joe

Enough is Enough..

Nota de Tripadvisor 1.0/5

iandQ117MZ Valoración certificada de TripAdvisor

Can I just say before I start, I really don't enjoy doing this as I used to work in the local Hotels and know what an unforgiving job it can be... 10yrs as a Night Duty manager and maintenance manager at Mercure hotels. I prefer to pass issues directly to the staff. We have grown up children at home, we don't really do going out so 2-3 times a month we like to stay in one of our local hotels. As we are Accor members we generally like to stay in the local Accor hotels the Ibis at Rotherham, Barnsley and Barlborough.. We do have a tendency to turn a blind eye to the state of the rooms. If needed I will mention it to reception upon check out as I know that is usually preferred. Examples of room issues have been , a broken bed, tiles cracked, grout not cleaned off the tiles properly, lack of water pressure, no hot water, showers pointing in wrong direction, mattress toppers on top of the mattress, king size duvet cover with a double duvet, loose wires under the desks, loose TV brackets, bulbs not working, broken windows, closers not closing the windows right so there is a lovely cold draft in the winter, TV remotes not working. The list goes on. We usually do receive an apology and the usual receptionist (middle aged, long dark hair) is always friendly and chatty. Enough is enough now though as in recent months the customer service in the hotel has gone from OK to terrible and that is polite. In recent months they seemed to have changed a lot of the TV remotes. Unfortunately the new Universal remotes they seemed to have purchased only allow you to change the channel through the numbers and adjust the volume. I don't know about anyone else but I look through the TV guide and select what to watch, I don't want to flick through channel by channel to find something to watch. Previously we have just asked and the staff gave us an old remote. Our last stay there was an old remote that had failed in the room. My wife went down stairs and asked for new batteries, the youngish male staff member behind the bar just gave her a universal remote with the statement explaining they only operate the volume and channel up/down. The next morning on check out I went to reception to mention the remote. No staff around. I could hear and see someone sat in the back office behind reception. The young woman, blonde hair could be heard telling someone about a witness statement. I shouted hello and on the fourth time finally she answered and said she'll be there in a minute and carried on reading the statement out (something to do with financial stuff.) After a few more minutes she came to reception. I gave her the 2 drinks vouchers from the previous evening and mentioned the issue with the remote. This normally polite young woman snapped "Its a Universal remote, and that's how they work", she said. I replied, "I'm sure the TV guide is meant to work and you not meant to have to search through all the channels every time." "If you're not happy you are welcome to try and program it yourself" Was the response. I said "I'm just saying not everyone knows the channel number off the top of their heads and they like to use the channel guides." Once again I was told to go up stairs and program it myself. I smiled and said perhaps you should purchase the correct universal remote for Philips hotel TVs and left the hotel. On another occasion , my wife ordered 2 portions of chips from the same blonde lady, to take up to the room. 45 -50 minutes later (sitting in the reception) one portion appeared. When my wife pointed out the error another lady (hair dyed blue) took them away and 5 mins later appeared with what was clearly the same "one portion", split between 2 plates. My wife was so hungry by this point and had been downstairs nearly an hour so just left it. I am a gold member and with that comes certain benefits (room upgrades, free early check in, late check out and most importantly a free welcome drink per guest) Over recent months the available drinks has got less and less and I don't mean Accor has made the list smaller but the bar seems to be constantly out of stock. I can't remember the last time we was able to order anything on draft from the bar. Back in September we had a friends party to attend and basically checked in then went straight out to the event, no time for a welcome drink. The party was in Derby so neither me or my wife were drinking. On our return about 2330 hrs the front doors were open, so we assumed the bar was open as well and thought we would grab our welcome drink as a night cap. There was no sign of any staff members so I shouted out "hello" from the back office we heard "Oh for F*** sake" and a dark haired middle aged women appeared. "Can I have our welcome drinks" I asked to which I told "the bars closed" I said "OK can I have a soft drink with them then", she replied " I said the bars closed" . We left and went to bed and had tap water. This has happen more than once. A few other points that are worth mentioning are that the local McDonalds drive through system is so loud you can hear it all night in the rooms on the front. May be worth seeing if they can turn it down a bit. Also recently the car park is overtaken with large aggregate trucks parked sideways across several bays so its hard to find a space later on. Finally we been told in recent month that Accor have stopped them giving out 2 key cards. This is rather annoying for 2 people when its necessary to use one in the lights. Even when we asked for a second one we were told that they are not allowed. This has not been the case in other Accor hotels.

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 162 opiniones 9.6/10 Ubicación
  • 440 opiniones 5.9/10 Habitación
  • 441 opiniones 8.9/10 Servicio
  • 228 opiniones 4.5/10 Limpieza
  • 110 opiniones 4.8/10 Desayuno
  • 91 opiniones 2.7/10 Instalaciones

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Todos nuestros hoteles en Rotherham

Precio base por 1 noche para 1 persona en la categoría de habitación en cuestión de proximidad al precio. Servicios adicionales y desayuno no incluidos. Corresponde al precio público más bajo con todos los impuestos incluidos (Según la regulación local en vigor, puede haber algunos impuestos que deban abonarse al llegar al hotel.) para el alojamiento en cuestión que se encuentra hoy en el sitio web https://all.accor.com/ para una estancia de una noche para los siguientes 20 días. Varía en función del periodo y la disponibilidad. El precio solo se garantiza a la hora de la reserva. Todas las reservas (en el extranjero) se abonarán en la divisa del país en el que se encuentra el hotel. Solo se garantiza el importe confirmado al realizar la reserva en la divisa del país donde se encuentra el hotel. Es posible que se indique una conversión estimada, pero no es una opción vinculante. En el momento del pago, el banco puede verse obligado a cobrar gastos bancarios o por cambio de divisas.