Mercure Sheffield St Paul's Hotel & Spa 4 estrellas

After a disastrous Xmas party event, this afternoon tea booking was to use a refund voucher and honestly, I won’t be returning. For £19.50 per head, we got 4 finger sandwiches each, a scone and a selection of cakes as well as unlimited tea and coffee. Sandwiches had cheap margarine and were a bit soggy. Good quality ham though! The scone was very nice, but the miniature coffee and Victoria sandwich cakes were dry, rubbery and tasted like they had been kept overnight without being sealed. Very nice pecan tart and Yorkshire tea was an added bonus. Staff were very helpful and welcoming, but it definitely felt a little bit unorganised, like nobody really knew who was doing what.

first time I have stayed at this hotel and won’t be the last Lovely staff bright and clean reception rooms very well kept to add the spa was lovely really helpful staff our treatments made us feel relaxed and pampered the thermal area was amazing 🤩 Would 100% recommend this place

You couldn't ask for a hotel in a more convenient location. Close to restaurants, bars, and amenities we needed. The place itself is modern, clean feeling, and the staff themselves friendly enough. We were given our room, and entered to a fairly spacious room. One negative, there was a smell of urine as we entered the bathroom. I sprayed my body spray, never a issue afterwards. The bed was comfortable, the room pretty dark on the evening. Spent a hour odd in the bar. The breakfast in the mornings was generally a good choice of sorts, good start to your day. Overall a good hotel, one we will concider in future

Este hotel queda en el centro de la ciudad de Sheffield. Las instalaciones son modernas y el servicio es de alta calidad. Cuenta con SPA e incluye una pileta cubierta, ideal para cuando viajas en época de clima fresco y quieres ejercitarte. Asimismo, las habitaciones son amplias y cuentan con escritorio. Es decir, si viajas por negocios o una actividad que requiera utilizar tu computador, tendrás comodidad para hacerlo.

La situación es excelente, y las zonas comunes amplias y de diseño atractivo, sin embargo, lo más determinante en mi experiencia fue la falta de luz en la habitación. La única que hay sólo sirve para encontrar la cama, pero hasta para vestirse hay poca luz. Por lo demás, el personal es bastante poco amable y el acceso a internet utiliza un sistema de bonos, que ademas de ser bastante caros, son engorrosos. Teniendo en cuenta que el acceso gratuito empieza a ser común en todo tipo de hoteles, en un 4* me parece inexcusable.