ノボテルルーヴェンセントラム 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 829 件のレビュー

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ノボテルルーヴェンセントラム - Image 1
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Vuurkruisenlaan 4, 3000 ルーヴェン, ベルギー

説明

ホテルのその他の情報

  • 無料Wi-Fi

  • 公共有料駐車場

  • 市の中心部という絶好の立地

  • 鉄道駅から徒歩わずか10分

  • 地元料理と各国料理をご用意したレストラン「グルメバー」

当ホテルの客室

ホテル所在地

ノボテルルーヴェンセントラム

Vuurkruisenlaan 4
3000 ルーヴェン
ベルギー

GPS:50.88629, 4.710015

電話番号
ファックス +32 16 21 32 01

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

GOURMET BAR

グルメバーでは、くつろいだ雰囲気の中で、シンプルで本格的な郷土料理や多国料理をお楽しみいただけます。お食事でも、お飲み物だけでも、毎日 23 時までご利用いだけます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  829 件のレビュー

トリップアドバイザーの評価  3.9/5  897 件のレビュー

Two nights in Leuven

トリップアドバイザーの評価 4.0/5

Jonah1999 ファミリー - トリップアドバイザー認証口コミ

A perfectly agreeable stay in Leuven with my sweetheart Michelle. The hotel is located approximately 8 to 10 minutes walk from the station and the city centre can be reached on foot within 15 to 20 minutes. The rooms we had on the 5th floor were comfortable and well appointed - we didn’t use the restaurant so can’t comment.

Filthy carpets and 8e for 2 cans of Fanta..😂

トリップアドバイザーの評価 3.0/5

MartyJB100 トリップアドバイザー認証口コミ

Stayed here for one night,was in Leuven for a football match so was only in the room to sleep, carpet was filthy dirty I had to put towels down to walk around,two gents at check in time were nice but the lady on in the afternoon was not the friendliest,asked her to book me a taxi to the stadium and you swear I asked her something monumental..didn't use the bar but going by them trying to charge me 8 euro for two cans of Fanta from the fridge in reception I'm glad I didn't use it.No milk at the coffee machine either.Hotel does have a good city centre location and was cheap so I suppose you get what you pay for but I wouldn't recommend at all.

Dear Marty. Thank you for your review. We're pleased you found our city center location convenient for your needs and that our rates met your expectations. However, we sincerely regret that several aspects of your stay fell short of your expectations. Our team is always available to address any concerns during your visit, and we take note of your comments about the minibar pricing and room maintenance. Please know we regularly review our facilities and services to maintain high standards. Nonetheless, we're glad our central position allowed easy access to local amenities, and we hope this contributed positively to your visit to Leuven. We hope to welcome you back soon! Best regards, Inge Staes, General Manager

お客さまの声 3.5/5

Toru F. ビジネス - 確認済みレビュー すべて

２度目の滞在で安心。 暖房、集中管理のせいか?送風、いれると寒い。 入口が駅からのメイン道路の反対側なので、回り込む必要あり。 あとは快適。 ハンドソープとボディソープは、ほぼ空だったが、メッセージ書いておいたら補充された。OK。 欧州ホテルあるあるですが、トイレ寒い笑 まあしゃあない。 でも１週間快適でした。 ありがとうございました。

Toru様、 この度は2度目のご宿泊をいただき、また詳細なフィードバックをお寄せいただきまして、誠にありがとうございます。 スタッフの迅速な対応により備品が補充できたことや、アプリやメールレシートの利便性についてお褒めの言葉をいただき大変嬉しく思います。また、1週間のご滞在を快適にお過ごしいただけたとのお言葉に心より感激しております。 一方で、初日のハンドソープとボディソープの補充不足、暖房の温度管理につきましては、ご不便をおかけし申し訳ございませんでした。24時間対応のフロントが温度調整をサポートできることを改めてご案内いたします。駅からのアクセスにつきましては、入口がメイン通りの反対側にあるためご不便をおかけいたしましたが、駅から徒歩10分の静寂な立地は当ホテルの特徴となっております。 好立地と快適さをお楽しみいただけたこと、大変嬉しく思います。歴史的な街並みが徒歩圏内にある当ホテルならではの魅力を次回もご体験いただけますよう願っております。 今後のご旅行でもノボテル ルーベン セントラムをご検討いただけますよう 心よりお待ちしております。 Inge Staes, General Manager

Not 4 Star Quality

トリップアドバイザーの評価 3.0/5

Jamalgang47 トリップアドバイザー認証口コミ

I booked here largely due to the fact that this was one of the only places in Leuven that could accomodate more than one bed at a reasonable price and I needed to be in Leuven since my father was attending a meeting in the city. The location is a bit iffy as it's not really close to much as far as Leuven is concerned though it was quite nice for my purposes since I left Leuven rather frequently so the proximity to Leuven Station was a positive. The rooms were very basic but quite clean as far as I could make out. The room was decently large with a ordinary sized seating area. The linens didn't seem extremely upscale, they were more akin to what you'd find in a 3 star than a 4 star, but they were serviceable. In general, the room just didn't seem to match the star rating of the hotel itself. The beds and pillows were serviceable although a huge problem was that the air conditioning seemed to not really work. The bathroom setup consisted of two separate rooms with a shower and sink in one and the toilet in a separate area. The shower area appeared to have the most issues as the caulking seemed to have mold growth and the paint on the wall was ground down pretty heavily near the mirror with a similar but less noticeable occurence behind the toilet where the toilet seat is raised. Water pressure in the shower was okay although there was a noticeable lack of conditioner in the shower. The breakfast in the morning was quite poor for my taste. The cost was 24 Euros per person and while the selection was decent the quality was poor. The sausage tasted weird, as did the cold cuts. The potatoes were hard and the only real edible items for me were the pastries. While the selection wasn't the culprit here, the sheer lack of quality makes it difficult to justify the expense. The service here was also very odd. It wasn't noticeably bad but it seemed like the staff were just a bit curt, which might've been due to language though all the staff were proficient in English. The hotel gets the job done but it just really doesn't meet 4 star quality standards and the operation is just off in too many areas to warrant anything more than a middle of the road rating.

Dear Jamal. Thank you for taking the time to share your experience with us. We appreciate your comments about the cleanliness and spaciousness of your room. Our team takes pride in maintaining welcoming environments for all guests. We sincerely regret that aspects of your stay fell short of expectations, particularly regarding the air conditioning and bathroom maintenance. Please know our staff remains available around the clock to address any immediate concerns during stays. While we stand by the quality of our breakfast offerings in the Gourmet Bar, we'll review your feedback carefully. Lastly, we're pleased our location near Leuven Station proved convenient for your travels. The easy access to transportation networks is something many guests value during their visits. We hope to welcome you back soon! Best regards, Inge Staes, General Manager

I love Leuven!

トリップアドバイザーの評価 4.0/5

ItravelCD ビジネス - トリップアドバイザー認証口コミ

I loved the rooms, their great layout, and all the amenities. Room service for breakfast works for me. The journey to town is short, interesting, and safe. I loved the walk. I enjoyed having a beer at the bar, and the gym is useful. The croissant at breakfast is too die for. Friendliness is close to godliness; one guy at the reception misses these characteristics.

Dear Guest, We sincerely appreciate you taking the time to share your experience with us. We are delighted that you found comfort in your accommodation, complemented by the convenient in-room dining options for breakfast. The fitness center and bar have also contributed to enhancing your stay, and your appreciation of our breakfast offerings brings us satisfaction. However, we regret learning about your experience with one of our reception team members. Our staff typically strives to deliver attentive service, and we apologize for not meeting this standard during your interaction. Nonetheless, we are pleased that you enjoyed exploring our surroundings. The pleasant stroll to the city center and the overall accessibility of our location truly make it convenient for our visitors to discover the charm of Leuven. We would be honored to welcome you back for another stay. Best regards, Inge Staes, General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 398 件のレビュー 7.5/10 ロケーション
  • 623 件のレビュー 7.3/10 客室
  • 487 件のレビュー 8/10 サービス
  • 14 件のレビュー 8.3/10 インターネット
  • 362 件のレビュー 7.9/10 朝食
  • 233 件のレビュー 6.9/10 清潔さ
  • 114 件のレビュー 5.8/10 雰囲気
  • 108 件のレビュー 5.4/10 料理

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周辺の他の施設

ルーヴェンのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。