ノボテルピース北京 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 1,007 件のレビュー

ノボテルピース北京 - Image 1
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説明

ホテルのその他の情報

  • 王府井ビジネス地区の中心に位置。天安門、紫禁城まで徒歩圏内

  • 公共バスターミナル、複数の地下鉄駅へのアクセス良好。地下鉄灯市口まで4分。

  • ウェブコーナー、無料Wi-Fi全館完備

  • 北京国際空港への公共シャトルバスが毎日運行

当ホテルの客室

ホテル所在地

ノボテルピース北京

3 Jinyu Hutong, Wangfujing, 中国
100006 北京
中国

GPS:39.91591, 116.415403

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  1,007 件のレビュー

トリップアドバイザーの評価  4.0/5  3,969 件のレビュー

Outdated hotel with no loyalty program recognition..

トリップアドバイザーの評価 2.0/5

Hauptstadteinwohner Friends getaway - トリップアドバイザー認証口コミ

we arrived late for a four night stay at this hotel. Location is great and everything is in walking distance. Even public transport from the airport is just done with one change in between. Booked a king executive room facing the forbidden city. I am gold member and this was only acknowledged with drink voucher. When we went to the room we recognized that we received one facing the opposite site. I mean giving no upgrade is one thing, giving gold members downgrades is even worse. So we did complain at the reception desk and only then got the right room. But to be honest, don’t expect much view as the Waldorf hotel is just in front. Birthday has also not been recognized even they checked our passports. Room itself was outdated and in need of a refurbishment. The bathroom had a double door that didn’t even proper closed. WiFi was free and worked spotless. The executive lounge was nice and the stuff pleasant. Only downside was that drinks were only available in pairs, like two cokes, two beers and so on. Once gone you needed to ask for it. Breakfast was offered either there or downstairs. The selection downstairs was much better but upstairs the juices were freshly squeezed and omelette made to order by an chef. Location of this hotel was everything! Last time I stayed at the hotel and would prefer it again over the Novotel.

Bad experience

トリップアドバイザーの評価 1.0/5

Evelyn467 Couples - トリップアドバイザー認証口コミ

Bad experience staying in this hotel. Even though I checked in online, it still took a long time for the front counter to process before I could get the key. There is no difference in check-in online and physical. Upon going into the room, we discovered very low water pressure and muddy water coming from the basin tap. In fact, the room is very run down. I don't expect so for a hotel room not to mention an Executive Premier room. The parquet has cracking sound when stepped on, the door knob is loose, the bed and sofa are sunken and the chair is unstable. There were no toiletries except for lotion, shampoo, body wash and conditioner. We requested to change to another room, they were reluctant and simply told us the other rooms would be the same. Anna Liu only offered to help me feedback and took no initiative to help me resolve the issues. They should at least offer me to see other rooms. I have booked for 4 nights, but we chose to stay just 1 night given the room conditions and the staff attitude. When I called to request for next day checkout, they told me to change my booking online. I checked online and it indicated to call the hotel. I called the operator again and the one in charge of changing the booking told me to check with the front counter how to get my refund. She transferred me to the front counter but no one picked up the call after multiple tries. I have to make a trip personally down to the counter to check. The front counter staff then told me to just check out the next day and they would deduct from my deposit and refund the balance. I wasted a lot of my time due to their lack of comm. The front counter staff were lazy and not helpful at all. We chose not to suffer and pay more to stay in another hotel due to last-minute booking. It was also at the expense of sacrificing half day of my itinerary as i needed to check out and in to another hotel. I would not stay in this hotel again even though I have been an Accor member for more than 10 years. Never encounter such unpleasant experiences from any of my hotel stays. This will be the last.

Centrally located

トリップアドバイザーの評価 3.0/5

M C Couples - トリップアドバイザー認証口コミ

Novotel Beijing is a centrally located mid priced hotel. Very easy access to the Forbidden City and Tiananmen Square with lots of restaurants nearby. The rooms are quite comfortable, although the bathroom is small and quite dated. Standard buffet breakfast. Be aware - the aircon is turned off for winter and the rooms are VERY hot even after receiving a fan.

Very poor, disappointing, sad and tired

トリップアドバイザーの評価 2.0/5

Jeremy H トリップアドバイザー認証口コミ

Uncomfortable bed, poor quality and choice at breakfast. Faulty shower which wouldn't drain away and left us paddling. This was also the second attempt at giving us a room. The first wouldn't open due to a faulty lock. Quite simply, this is a tired and sad hotel that needs dragging into the 21st century. Very disappointing and the worst hotel of our 16 day tour of China. Location is good, but certainly not good enough to offset the negatives.

Mixed feelings about the hotel

トリップアドバイザーの評価 4.0/5

Daydream604599 トリップアドバイザー認証口コミ

Although this is more like a 3.5 star hotel, I will go with a 4 because of location and sound-proof rooms. Actually quite impressive how quiet the rooms on the upper floors are even when the hotel is packed with guests. The walls must be very thick. The breakfast is very good with a selection of Western and Chinese foods. What is great is that there are several coffee stations throughout the dining room so that back-ups don't form. The location is very good, and the lobby is very nice. The rooms (standard ones in particular) are pretty worn out. The bathrooms are small with very low ceilings. The temperature in the room does not adjust to the thermostat. One day it was well over 27C; very uncomfortable. There are no dresser drawers; no iron; limited hanging.

との提携 TripAdvisor

その他のウェブユーザーの評価

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