ibis Leicester City 3 Sterne

Note Kundenmeinungen (Bewertung ALL) 4.1/5 336 Bewertungen

ibis Leicester City - Image 1
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Beschreibung

Hotel-Extras

  • Zentrale Lage, nur 5 Minuten zu Fuß vom Leicester Bahnhof entfernt

  • Vergünstigte Parkplätze vor Ort verfügbar

  • Relaxed restaurant serving a choice of tasty meals

  • Nur 2,5 Meilen vom National Space Centre entfernt

  • Zu Fuß erreichbar: Leicester Cathedral, De Montford University und King Power Stadium

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Lage des Hotels

ibis Leicester City

St George's Way, Constitution Hill
LE1 1PL LEICESTER
Vereinigtes Königreich

GPS:52.633961, -1.123088

Erreichbarkeit und Anbindung

Hoteldienstleistungen

Check-in ab - Check-out bis

Vor Ort
  • Restaurant
  • Rollstuhlgängig
  • WLAN
  • Frühstück
  • Bar
  • 100 % Nichtraucherhotel
In der Nähe
  • Parkplatz

Restaurant

Ungezwungenes, modernes Restaurant im Café-Stil

Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  4.1/5  336 Bewertungen

TripAdvisor-Gesamtwertung  3.5/5  852 Bewertungen

Smell and staff attitude.

Note Tripadvisor 3.0/5

Ral W Zertifizierte TripAdvisor Bewertung

Hotel good location. Reception staff good . Bar staff very poor and rude to customers and couldn’t get me a receipt for drinks ordered and lied 🤥 about giving me a receipt in morning on leaving the hotel. Made a complaint about room smelling of urine room 321 , just didn’t care attitude. Room was good ( apart from urine smell.

Not what we expected!

Note Tripadvisor 3.0/5

Rebecca F Paare - Zertifizierte TripAdvisor Bewertung

Overall, the hotel itself is nice. Rooms were spacious, clean and simple but all you need really. Downfall was that we weren’t made aware that this hotel was unfortunately being used for the homeless and others in need. No review prior to booking had any comments made about this situation so I believe it’s only come into action this year. Being woken up at early hours of the morning to shouting along the corridor, not what you expect and should have been managed accordingly not that we heard as it went on for around an hour. I understand you get what you pay for and for 1 night away it wasn’t a bad price but the overall first impression of the hotel wasn’t the greatest. Not that I’m 100% against helping the homeless and those in need but I would’ve reconsidered where I was booking as it’s not something you expect when booking a room in a hotel for paying customers.

Dear Rebecca, First of all, thank you for your stay and your comments. I am sorry to see you, deeply affected by the some of our guests in needs of support and are in the hotel for a short stay accommodation. We are doing our best to provide comfort, great service and quiet time. I am sorry if the noise on that morning was a disturbance to you. I do hope we will see you again in a near future. Patrick - General Manager - Ibis hotel Leicester City

Ok mit Abstrichen

Note Kundenmeinungen 2.5/5

Anonym Geschäftsreisende - Bestätigte Mitteilungen ALL

Zimmer Richtung Bahnhof. War recht laut. Kein Begrüssungsgetränk erhalten.

Dear DANIEL K., Thank you for taking the time to tell us about your experience at the ibis Leicester City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We apologise for not providing you with a welcome drink voucher during your check-in. As a silver member this should have been offered to you. Please let the staff know next time you book with us, and we will be sure to add this to your voucher. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Karishma.

Sehr gute Lage.

Note Kundenmeinungen 5.0/5

Willi Alleinreisende - Bestätigte Mitteilungen ALL

Alles super. Sehr freundliches Personal. Sehr Hilfsbereit bei Problemen und sehr Kulant.

Dear WILFRIED M., We very much appreciate your comments regarding your stay at the ibis Leicester City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Krzysztof

Verkehrsgünstig gelegen

Note Kundenmeinungen 3.5/5

Anonym Freunde - Bestätigte Mitteilungen ALL

An einer verkehrsreichen Straße gelegen. Die Fenster waren nicht ganz lärmdicht. Gemütlicher Frühsücksbereich. Freundliches Personal.

Sehr geehrter Herr S. // Sehr geehrte Frau {guest_last_name}, wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im ibis Leicester City. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen

In Partnerschaft mit TripAdvisor

So bewerten andere Internetnutzer unser Hotel

  • 422 Bewertungen 8.9/10 Lage
  • 583 Bewertungen 6.5/10 Zimmer
  • 545 Bewertungen 8.8/10 Service
  • 316 Bewertungen 4.3/10 Komfort
  • 281 Bewertungen 5.9/10 Sauberkeit
  • 205 Bewertungen 7.1/10 Frühstück

Mit freundlicher Unterstützung von Trustyou

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