Novotel Auckland Ellerslie 4,5 stelle

Giudizio clienti (Valutazione ALL) 4.2/5 2.151 recensioni

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Descrizione

I plus dell'hotel

  • On-site parking

  • Pasti stile bistro e a buffet in un ambiente informale

  • Zona lavoro ergonomica, WIFI, TV LCD

  • Parcheggio esterno a pagamento

Le nostre sistemazioni

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Posizione dell'hotel

Novotel Auckland Ellerslie

72-112 Green Lane East, Ellerslie
1051 AUCKLAND
Nuova Zelanda

Coordinate GPS:-36.888758, 174.798748

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Parcheggio
  • Animali non ammessi
  • Ristorante
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera
Vicino alla proprietà
  • Parcheggio

ACACIA RESTAURANT

Il ristorante Acacia è un bistrot suburbano moderno e dinamico, in grado di offrirvi la migliore qualità grazie a un servizio efficiente e attento. Quando possibile, cerchiamo di garantire prodotti biologici, siano essi di terra o di mare.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.2/5  2.151 recensioni

Giudizio TripAdvisor  4.0/5  1.186 recensioni

Made a change

Punteggio Tripadvisor 3.0/5

macfod In coppia - Recensione certificata TripAdvisor

Decided to stay here and pricing was pretty competive. Initial email to hotel took almost a week to respond to and I thought a little abrubt. The hotel itself is located on its own and shared with Ibis. Reception and bar staff were helpful. Its a little tired but not dirty. Rooms were standard but found the bed very comfortable. Wine was very expensive for whats on offer such as Devils Staircase being over twice the standard price at $69 a bottle. Restuarant was ok but limited on choice and food only average unfortunatly.

Dear macfod, Thank you so much for taking the time to review our hotel after your recent stay with us. I am so thrilled you enjoyed your stay and found our room and location perfectly suited to your travels. I am sorry to hear about the intial email response. I will be looking into this matter and have this recitfied. Looking forward to welcoming you back again. Warmest regards,

Disappointing Stay

Punteggio Tripadvisor 3.0/5

Michael L Da solo - Recensione certificata TripAdvisor

Hotel could definitely use a refresh as it is old and dated. As a platinum I was not acknowledged for my loyalty and was not given any welcome amenity which is the usual for ACOR properties. The hotel staff are lovely and check in was easy enough as well the complimentary parking. The breakfast was nice.

Could Be Better

Punteggio Tripadvisor 3.0/5

CEO522 In famiglia - Recensione certificata TripAdvisor

Sent email of suggestions and issues to hotel directly. Unfortunately they failed to acknowledge or respond.

Professional and comfortable stay in Auckland

Punteggio Tripadvisor 4.0/5

James C Recensione certificata TripAdvisor

This hotel is professional, clean and comfortable. The staff are warm, friendly and very helpful. The amenities are suitable with good breakfast, lunch and dinner options. The meals are very tasty. Will definitely stay here again when I return to Auckland.

Great location, big rooms, friendly staff

Punteggio Tripadvisor 5.0/5

phoebe_ferens Recensione certificata TripAdvisor

Stayed here for three nights. Check in was easy (i had already checked in throuh the Accor app). All the staff I dealt with were so friendly and helpful, they really made my stay one to remember! I had a room on the 1st floor. Big room with all that you need. Was a bit surprised by the tini UHT milk on offer but it was replenished every day. House keeping staff were really lovely too. Easy parking - Saturday night was a bit full so had to park further away but still easy enough. Room service was okay. I got the burger - easy to order and it came quick but unfortunetly it was cold, as were the chips. Luggage storage was great. $20 for parking each day was a bit steep. Easy check out. Would stay again

Dear Phoebe_ferens, I would like to sincerely thank you for taking the time to compose such an extensive, insightful and incredibly affirming review on all aspects of your experience with us at the hotel. I am so sorry to hear about your room service order and have personally brought this to both my Executive Chef and Food and Beverage Manager attention. This will ensure we are taking appropriate action to have this recitified. It is certainly one of our greatest pleasures to be able to accommodate you in the friendly and professional way you deserve. I'll have you know, I have passed on your kind comments to our wonderful staff, with great gratitude. I am so thankful our staff created the experience for you we aim to achieve with all of our guests. I have made a note about the parking cost. We so value your high recommendation of the hotel and would love to welcome you back again! Warmest regards,

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 588 recensioni 7.3/10 Posizione
  • 1.052 recensioni 7.2/10 Camera
  • 1.128 recensioni 8.6/10 Servizio
  • 21 recensioni 1.6/10 Internet
  • 497 recensioni 6.3/10 Cibo
  • 377 recensioni 7.4/10 Pulizia
  • 298 recensioni 7.8/10 Colazione
  • 211 recensioni 5.4/10 Rapporto qualità/prezzo

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