Novotel Auckland Ellerslie 4,5 stelle

Giudizio clienti (Valutazione ALL) 4.3/5 1.773 recensioni

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Novotel Auckland Ellerslie - Image 1
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Novotel Auckland Ellerslie - Image 4
72-112 Green Lane East, Ellerslie, 1051 AUCKLAND, Nuova Zelanda

Descrizione

I plus dell'hotel

  • On-site parking

  • Pasti stile bistro e a buffet in un ambiente informale

  • Zona lavoro ergonomica, WIFI, TV LCD

  • Parcheggio esterno a pagamento

Le nostre sistemazioni

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Posizione dell'hotel

Novotel Auckland Ellerslie

72-112 Green Lane East, Ellerslie
1051 AUCKLAND
Nuova Zelanda

Coordinate GPS:-36.888758, 174.798748

Telefono
Fax +64 9 529 9092

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Parcheggio
  • Animali non ammessi
  • Ristorante
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera
Vicino alla proprietà
  • Parcheggio

ACACIA RESTAURANT

Il ristorante Acacia è un bistrot suburbano moderno e dinamico, in grado di offrirvi la migliore qualità grazie a un servizio efficiente e attento. Quando possibile, cerchiamo di garantire prodotti biologici, siano essi di terra o di mare.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.3/5  1.773 recensioni

Giudizio TripAdvisor  4.0/5  1.195 recensioni

Needs some maintenance but basics right

Punteggio Tripadvisor 3.0/5

ssssstew Recensione certificata TripAdvisor

Stayed for one night on a business trip so I wasn’t paying luckily. The place has the basics right but the room I was in 1017, was needing maintenance. See photos. The room was nice and quiet and generally clean as the positives. But the hole jn the curtain and wobbly towel rail with exposed filler (which you see when sat on the toilet) was sub standard. The cramped bathroom with the door opening as others have said is not ideal and door was needing sanding and painting. A sliding door would fix this. Staff were polite, professional and available.

Thank you for sharing your feedback regarding your recent stay with us. We appreciate your acknowledgment of our staff's professionalism and the cleanliness of your room. However, it is concerning to hear about the maintenance issues you experienced, particularly in room 1017. We strive to provide a comfortable environment for our guests, and your observations regarding the curtain, towel rail, and bathroom door have been duly noted. We continuously work to maintain and improve our facilities, and your insights will assist us in identifying areas that require attention. Thank you once again for your valuable comments; they are instrumental in helping us enhance our guest experience

Regular guest left disappointed

Punteggio Tripadvisor 2.0/5

Shane Thomas H Per affari - Recensione certificata TripAdvisor

Can believe that cost savings take precedence over customer satisfaction. Dumbest thing ever done, turning off the paid TV channels in rooms. No movies or sport which has been available for years. I was told I could stream my own services. As an international visitor my services don't work outside of Australia (Fox NOW, etc). Charge extra for paid TV services, I wouldn't care but turn them back on. I'll consider staying elsewhere from now on even though I'm an ACCOR member.

Thank you for your feedback. We're truly sorry to hear of your dissappointment regarding the removal of paid TV channels, and we completely understand how frustrating this change must have been especially as an international guest expecting the same viewing options you've enjoyed in the past. Our decision to transition away from certain paid TV services was not taken lightly and was part of a broader effort to adapt to evolving guest preferences and technolog usage. That said, we acknowleddge that this change doesn't suit every traveler, particulary those whose streaming services aren't accessible outside their home country. Your suggestion to offer paid TV as an optional, chargeable service is a valuable one, and we will be passing this on to our management team for serious consideration. We never want cost-cuttting to come at the expense of guest comfort, and your feedback is a clear reminder of the impact such changes can have. We truly appreciate your loyalty as an Accor member, andd we hope you'll give us another opportunity to provide a more satisfying stay in the future.

Comfortable night.

Punteggio Tripadvisor 4.0/5

Cheezel Recensione certificata TripAdvisor

We sent one night at the Novotel Ellerslie. Its location is good and the room quiet especially given the torrential rain that fell over night. Overall the room was good. Clean, well appointed and comfortable. The bath room was clean although the layout was awkward and cramped. All staff were friendly and attentive. We felt the water dispenser in the lobby was a great addition for visitors. Breakfast was good and plentiful, lots of choices both hot and cold. Would recommend and book again if we needed to visit this area.

Dear Cheezel, Thank you for taking the time to share your feedback following your recent stay with us at Novotel Ellerslie. We're so pleased to hear you enjoyed the comfort and quiet of your room - especially during such heavy rain! It's great to know you found the room clean, well-appointed, and that our team made a positive impression with their friendliness and attentiveness. We appreciate your comments regarding the bathroom layout and will certainly take this into consideration as we continue to look for ways to improve the guest experience. It's also lovely to hear that you enjoyed the breakfast selection and found the lobby water idspenser to be a helpful touch for guests. Thank you for your recommendation - we'd be delighted to weelcome you back on your next visit to the area. Warm Regards

Happy to Return

Punteggio Tripadvisor 5.0/5

fourofuss66 In famiglia - Recensione certificata TripAdvisor

We recently spent two nights here and as always we had a vey pleasant time. We're always made to feel very welcome by all of teh staff.

Thank you so much for your kind words and for choosing to stay with us again! We’re delighted to hear that you had another pleasant visit and felt warmly welcomed by our team. It’s always a pleasure to have you with us, and we look forward to welcoming you back for many more stays. Safe travels and see you soon! Warm regards,

Comfortable, well located

Punteggio Tripadvisor 4.0/5

KiwiViajero Recensione certificata TripAdvisor

I stayed here for one night in May 2025. The hotel is well located, just off the motorway and not far from central Auckland. The hotel is clean, modern, and the rooms have all the usual amenities. If you have a car, this is a good base to explore various parts of Auckland.

Dear KiwiViajero, Thank you for sharing your feedback following your stay with us in May. We're glad to hear you enjoyed our convenient location and found the hotel clean, modern and well-equippedd. I'ts great to know that we served as a good base for your time in Aucklandd - especially if you're travelling by car. We appreciate you choosing to stay with us and hope to welcome you back again in the future! Warm Regards,

In collaborazione con TripAdvisor

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Prezzo a partire da, per 1 notte per 1 persona nella categoria di camera mirata al prezzo, servizi aggiuntivi esclusi, colazione esclusa. Corrisponde al prezzo pubblico più basso comprensivo di tutte le tasse (Potrebbe essere richiesto il pagamento di alcune tasse aggiuntive all'arrivo in hotel (ad esempio, la tassa di soggiorno) in base alla normativa locale vigente.) per la sistemazione in questione, trovato oggi sul sito https://all.accor.com/, per un soggiorno di una notte nei prossimi 20 giorni. Variabile a seconda del periodo e della disponibilità. Il prezzo è garantito solo al momento della prenotazione. La prenotazione (all'estero) è pagabile nella valuta del Paese in cui si trova l'hotel. È garantito solo l'importo confermato al momento della prenotazione nella valuta del Paese in cui si trova l'hotel. L'eventuale stima indicata della conversione nella valuta del cliente non ha valore contrattuale. Al momento del pagamento, la banca può addebitare al cliente costi bancari o commissioni di cambio.