Mercure Grenoble Centre President 4 gwiazdki

Ocena klientów (Ocena ALL) 4.1/5 Liczba opinii: 687

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Opis

O hotelu

  • Odnowione pokoje i hotel z etykietą Green Key

  • Bezpieczny kryty parking i zewnętrzny parking

  • Przestrzeń konferencyjna dla maksymalnie 150 osób w naturalnym świetle

  • Restauracja i bar L'Instant M Brasserie

  • Kryty basen, sauna, siłownia, umeblowany taras

Nasze pokoje

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Lokalizacja hotelu

Mercure Grenoble Centre President

11, rue Général Mangin
38100 GRENOBLE
Francja

Pozycja GPS:45.179852, 5.720304

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

L INSTANT M

Nowoczesna interpretacja tradycyjnej francuskiej restauracji typu brasserie. W tym odprężającym otoczeniu serwujemy proste, wykwintne dania najwyższej jakości inspirowane kuchnią regionalną.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.1/5  Liczba opinii: 687

Ocena TripAdvisor  4.0/5  Liczba opinii: 540

Hotel disables air conditioning making rooms very hot and stuffy

Ocena na stronie TripAdvisor 1.0/5

768timp Couples - Opinia zatwierdzona w TripAdvisor

My wife and I stayed for 3 nights in early March 2025. The hotel is rather ‘tired’ and in need of renovation. Nevertheless, the staff were quite friendly. During our stay the weather was pleasantly warm and our room became stuffily hot - 25 degrees Celsius. But the air conditioning in the room would only blow hot air. I told the staff that I thought it was broken but was informed that, because it was winter, the air conditioning would indeed only provide hot air, and that we should open the windows to cool the room. Another staff member told me the air conditioning is only enabled in May. The windows in the room were only about 40 cm square and opening them (after they had been closed by housekeepers!) made very little difference to the temperature. Moreover, it was not practicable to keep them open during the night because of the hotel’s proximity to a noisy railway line. Consequently, we did not have one good night’s sleep during our stay. I find it unacceptable that a hotel should be so uninterested in its customers’ comfort. I urge anyone who likes to sleep in a cool room at night to avoid this one.

Stay somewhere else

Ocena na stronie TripAdvisor 1.0/5

mickrab Opinia zatwierdzona w TripAdvisor

The bed is very comfortable, which is the only good thing about this hotel. No public area to relax in. No staff in bar, and seating has all the comfort of a North Korean bus station. The room is more broom cupboard than 20m². Perhaps because my wife was not able to travel with me, they decided they could give me a rubbish room. One lift not working and the other faulty, which is not good if you are 75 years old and on 5th floor. Very expensive for a very poor hotel.

A terrible experience

Ocena na stronie TripAdvisor 1.0/5

andrewgN7867MX Friends getaway - Opinia zatwierdzona w TripAdvisor

The rudest staff I have ever encountered, a hotel that doesn’t know the meaning of the word hospitality. No guest service, not enough equipment and they even ran out of beer and closed the bar at 10pm. Asking for water was a huge inconvenience! Food was terrible, poorly cooked and cold. A complete joke!

Good evening, First of all, we would like to thank you for staying at the Mercure Grenoble Président hotel. As the person in charge of quality in this hotel, it is with particular attention that I read your comment. I was sincerely sorry to learn that your last experience in our hotel did not live up to your expectations. I want you to know that customer satisfaction is our top priority, so I apologise for the inconvenience. Rest assured that your comments will be taken very seriously and will enable us to improve even further. From September 2024, our hotel will be undergoing a complete makeover! We hope to be able to welcome you back once the work is complete and win back your trust! Until then, I wish you a pleasant day, Best regards, Maureen - Reception Manager

Very Good

Ocena na stronie TripAdvisor 4.0/5

ScottMoore444 Opinia zatwierdzona w TripAdvisor

Great wee one nighter in here in the lovely city of Grenoble. The hotels just out of the centre and we found it easily accessible via public transport. The hotel team were all very pleasant and welcoming. We didn't eat in the hotel but we used the spa area which was very nice. If I'm back in Grenoble I'd stay here again.

Bonjour, Tout d’abord, nous vous remercions d’avoir laissé un commentaire suite à votre séjour à l’hôtel Mercure Grenoble Centre Président. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Nous sommes ravis de lire que l'ensemble de nos services ont su répondre à l’ensemble de vos attentes. Nous vous remercions pour votre confiance et espérons vous accueillir à nouveau très rapidement, Maureen - Cheffe de réception

It’s ok, nothing special

Ocena na stronie TripAdvisor 3.0/5

Susan M Couples - Opinia zatwierdzona w TripAdvisor

The hotel is located outside of the old centre and there is plenty of parking (outside). We were checked in well and our room had a view of the valley. Large bed, table and 2 chairs, working aircon. Fairly comfortable but bland. Bathroom had a a rain shower head and another (focussed against the wall tho). Toilet was in the bathroom. It’s about a 15 minute walk to the old town so ok.

Dear guest, We thank you for your time and your feedback following your stay in our hotel. We will share it to our staff and we hope to see you during your next trip in Grenoble ! Warm regards, Victor Room Division Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 168 Liczba opinii 7.3/10 Lokalizacja
  • 436 Liczba opinii 6.1/10 Pokój
  • 447 Liczba opinii 8.4/10 Obsługa
  • 10 Liczba opinii 7.1/10 Internet
  • 174 Liczba opinii 6.5/10 Śniadanie
  • 173 Liczba opinii 4/10 Jedzenie
  • 129 Liczba opinii 5.2/10 Czystość
  • 128 Liczba opinii 2.5/10 Udogodnienia

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