Mercure Grenoble Centre Porte Des Alpes 4성

고객 평점 (ALL 평가) 4.0/5 615 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Mercure Grenoble Centre Porte Des Alpes - Image 1
Mercure Grenoble Centre Porte Des Alpes - Image 2
Mercure Grenoble Centre Porte Des Alpes - Image 3
Mercure Grenoble Centre Porte Des Alpes - Image 4
11, rue Général Mangin, 38100 GRENOBLE, 프랑스

호텔설명

호텔 추가 정보

  • Fully renovated hotel with Green Key certification

  • Secure undercover car park and outdoor car park

  • Meeting space for up to 150 people in natural light

  • L'Instant M Brasserie restaurant and bar

  • Relaxation area on request, fitness room, furnished terrace

숙박

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호텔 위치

Mercure Grenoble Centre Porte Des Alpes

11, rue Général Mangin
38100 GRENOBLE
프랑스

GPS:45.179852, 5.720304

전화
팩스 +33 4 76 56 26 82

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

L INSTANT M

A modern take on the traditional French brasserie. In this relaxed setting, we offer you simple, high-quality gourmet cuisine that is inspired by the region.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.0/5  615 리뷰

TripAdvisor 평가  3.9/5  542 리뷰

Fantastic location good hotel

트립어드바이저 평점 5.0/5

mark j TripAdvisor 인증 리뷰

Beautiful hotel right in the edge of the mountains . Free WiFi and good choices for breakfast .a train ride of 2 hours from Geneva airport lots of nice unique shops in the area

Hotel disables air conditioning making rooms very hot and stuffy

트립어드바이저 평점 1.0/5

768timp Couples - TripAdvisor 인증 리뷰

My wife and I stayed for 3 nights in early March 2025. The hotel is rather ‘tired’ and in need of renovation. Nevertheless, the staff were quite friendly. During our stay the weather was pleasantly warm and our room became stuffily hot - 25 degrees Celsius. But the air conditioning in the room would only blow hot air. I told the staff that I thought it was broken but was informed that, because it was winter, the air conditioning would indeed only provide hot air, and that we should open the windows to cool the room. Another staff member told me the air conditioning is only enabled in May. The windows in the room were only about 40 cm square and opening them (after they had been closed by housekeepers!) made very little difference to the temperature. Moreover, it was not practicable to keep them open during the night because of the hotel’s proximity to a noisy railway line. Consequently, we did not have one good night’s sleep during our stay. I find it unacceptable that a hotel should be so uninterested in its customers’ comfort. I urge anyone who likes to sleep in a cool room at night to avoid this one.

Stay somewhere else

트립어드바이저 평점 1.0/5

mickrab TripAdvisor 인증 리뷰

The bed is very comfortable, which is the only good thing about this hotel. No public area to relax in. No staff in bar, and seating has all the comfort of a North Korean bus station. The room is more broom cupboard than 20m². Perhaps because my wife was not able to travel with me, they decided they could give me a rubbish room. One lift not working and the other faulty, which is not good if you are 75 years old and on 5th floor. Very expensive for a very poor hotel.

A terrible experience

트립어드바이저 평점 1.0/5

andrewgN7867MX Friends getaway - TripAdvisor 인증 리뷰

The rudest staff I have ever encountered, a hotel that doesn’t know the meaning of the word hospitality. No guest service, not enough equipment and they even ran out of beer and closed the bar at 10pm. Asking for water was a huge inconvenience! Food was terrible, poorly cooked and cold. A complete joke!

Good evening, First of all, we would like to thank you for staying at the Mercure Grenoble Président hotel. As the person in charge of quality in this hotel, it is with particular attention that I read your comment. I was sincerely sorry to learn that your last experience in our hotel did not live up to your expectations. I want you to know that customer satisfaction is our top priority, so I apologise for the inconvenience. Rest assured that your comments will be taken very seriously and will enable us to improve even further. From September 2024, our hotel will be undergoing a complete makeover! We hope to be able to welcome you back once the work is complete and win back your trust! Until then, I wish you a pleasant day, Best regards, Maureen - Reception Manager

Very Good

트립어드바이저 평점 4.0/5

ScottMoore444 TripAdvisor 인증 리뷰

Great wee one nighter in here in the lovely city of Grenoble. The hotels just out of the centre and we found it easily accessible via public transport. The hotel team were all very pleasant and welcoming. We didn't eat in the hotel but we used the spa area which was very nice. If I'm back in Grenoble I'd stay here again.

Bonjour, Tout d’abord, nous vous remercions d’avoir laissé un commentaire suite à votre séjour à l’hôtel Mercure Grenoble Centre Président. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Nous sommes ravis de lire que l'ensemble de nos services ont su répondre à l’ensemble de vos attentes. Nous vous remercions pour votre confiance et espérons vous accueillir à nouveau très rapidement, Maureen - Cheffe de réception

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 175 리뷰 7/10 위치
  • 426 리뷰 6.1/10 객실
  • 418 리뷰 8.3/10 서비스
  • 8 리뷰 7.6/10 인터넷 가격
  • 171 리뷰 6.7/10 조식
  • 164 리뷰 4.9/10 레스토랑
  • 123 리뷰 3.6/10 편의 시설
  • 115 리뷰 5.1/10 청결도

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