Mercure Hotel Garmisch-Partenkirchen 4 gwiazdki

Ocena klientów (Ocena ALL) 4.2/5 Liczba opinii: 807

Mercure Hotel Garmisch-Partenkirchen - Image 1
Mercure Hotel Garmisch-Partenkirchen - Image 2
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Opis

O hotelu

  • Spacious restaurant in Bavarian style

  • Quiet beer garden with a panoramic view of the Alps

  • Hotel multimedia studio

  • Leisure area with swimming pool, sauna, massage and steam bath

  • Located directly on the historic Ludwigstrasse

Nasze pokoje

Zarezerwuj ten hotel

Lokalizacja hotelu

Mercure Hotel Garmisch-Partenkirchen

Mittenwalder Str. 2
82467 GARMISCH-PARTENKIRCHEN
Germany

Pozycja GPS:47.491116, 11.112724

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

ALT PARTENKIRCHEN

The cozy Alt-Partenkirchen restaurant is the right place to replenish with Bavarian delicacies. Every day, there are various tasty treats from the region, which are also served in the beer garden.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.2/5  Liczba opinii: 807

Ocena TripAdvisor  3.5/5  Liczba opinii: 943

I recommend

Ocena na stronie TripAdvisor 5.0/5

Minakhina N Opinia zatwierdzona w TripAdvisor

Dear valued Guest, Thank you very much for taking the time to share such a detailed and thoughtful review of your stay with us. We’re delighted to hear that you enjoyed the beauty of our rooms, the cozy pool and sauna, and especially the Ronnefeldt tea – it’s always a pleasure to meet a true tea connoisseur! Your appreciation for these details means a great deal to us. At the same time, I’d like to sincerely apologize for the experience you had at reception. We take your feedback seriously and will use it constructively to improve our training and service quality. Your recognition of Ms. Maryna and Mr. Vladyslav truly warms our hearts. We are proud to have such dedicated and professional team members. I will personally pass on your kind words to them – I’m certain they will be deeply appreciated. It is indeed the care and attentiveness of team members like Maryna and Vladyslav that help create the welcoming atmosphere we strive for. Thank you again for highlighting their efforts and for recommending our hotel. We hope to welcome you back to Garmisch soon! Warm regards, Eva Binder General Manager

uncomfortable

Ocena na stronie TripAdvisor 2.0/5

JacekWawrzyniuk Rodziny - Opinia zatwierdzona w TripAdvisor

Dear valued guest, Thank you for sharing your feedback regarding your stay with us. We truly regret that the swimming pool was unavailable during your visit and that the alternative arrangement caused you discomfort. We completely understand your frustration, as you chose our hotel for the convenience of having the pool on-site after a day of skiing. Unfortunately, despite our best efforts and an expedited 24-hour express delivery, the replacement part for the pool took longer to arrive than anticipated. We deeply regret this situation and would have preferred to offer you a more seamless experience. Please accept our sincerest apologies for the inconvenience this caused. We appreciate your understanding and hope to have the opportunity to welcome you back in the future. Kind regards, Eva Binder General Manager

Absolutely worst customer service with the most rude staff!

Ocena na stronie TripAdvisor 1.0/5

viral s Couples - Opinia zatwierdzona w TripAdvisor

Dear viral s, Thank you for your feedback. We sincerely apologize that your experience did not meet your expectations. We deeply regret the challenges you faced during check-in and with in-room dining, as well as any unprofessional behavior you encountered. Please rest assured that we take such concerns seriously and will address them with our team to ensure improvements in service and guest care. We hope you will give us another opportunity in the future to provide you with a better experience. Best regards, Eva Binder General Manager

Not the best. Friendly but not a 4 star

Ocena na stronie TripAdvisor 2.0/5

Debbie L Opinia zatwierdzona w TripAdvisor

Dear Guest, Thank you for your feedback. We’re pleased that you found our staff kind and welcoming, as excellent service is our priority. We regret that the room’s decor, bed setup, and curtains did not meet your expectations and apologize for the delayed bathroom repair. Your comments are noted, and we are actively working on updates to enhance guest comfort. We’re glad you enjoyed the breakfast and appreciate your understanding of our dining reservation policy. We hope to welcome you again in the future and provide an improved experience. Best regards, Eva Binder General Manager

Average hotel

Ocena na stronie TripAdvisor 3.0/5

Wongosari Opinia zatwierdzona w TripAdvisor

Dear Wongosari, Thank you for taking the time to share your detailed feedback. We’re glad to hear that you enjoyed our convenient location, the cleanliness of your room, and the friendly service from our staff. It’s great to know that our Wi-Fi met your needs! We also appreciate your constructive comments. We understand that the softness of the bed and pillows may not suit everyone, and we’re pleased to hear that our team was able to provide additional pillows for your comfort. We're actively looking into ways to enhance our breakfast area to ensure a more pleasant experience for all our guests. Your insights are invaluable to us as we strive to improve, and we hope to have the opportunity to welcome you back for an even better stay in the future. Best regards, Eva Binder General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 481 Liczba opinii 8.7/10 Lokalizacja
  • 938 Liczba opinii 6.9/10 Pokój
  • 739 Liczba opinii 7.5/10 Obsługa
  • 6 Liczba opinii 7.7/10 Internet
  • 652 Liczba opinii 9.1/10 Śniadanie
  • 378 Liczba opinii 4.4/10 Komfort
  • 328 Liczba opinii 7.3/10 Czystość
  • 144 Liczba opinii 5.2/10 Udogodnienia

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