Mercure Hotel Garmisch-Partenkirchen 4 gwiazdki

Ocena klientów (Ocena ALL) 4.2/5 Liczba opinii: 618

Mercure Hotel Garmisch-Partenkirchen - Image 1
Mercure Hotel Garmisch-Partenkirchen - Image 2
Mercure Hotel Garmisch-Partenkirchen - Image 3
Mercure Hotel Garmisch-Partenkirchen - Image 4

Opis

O hotelu

  • Spacious restaurant in Bavarian style

  • Quiet beer garden with a panoramic view of the Alps

  • Hotel multimedia studio

  • Leisure area with swimming pool, sauna, massage and steam bath

  • Located directly on the historic Ludwigstrasse

Nasze pokoje

Lokalizacja hotelu

Mercure Hotel Garmisch-Partenkirchen

Mittenwalder Str. 2
82467 GARMISCH-PARTENKIRCHEN
Germany

Pozycja GPS:47.491116, 11.112724

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

ALT PARTENKIRCHEN

The cozy Alt-Partenkirchen restaurant is the right place to replenish with Bavarian delicacies. Every day, there are various tasty treats from the region, which are also served in the beer garden.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.2/5  Liczba opinii: 618

Ocena TripAdvisor  3.5/5  Liczba opinii: 921

Complain Review

Ocena na stronie TripAdvisor 1.0/5

Sulaiman A Opinia zatwierdzona w TripAdvisor

Dear Mercure Hotel Garmisch-Partenkirchen Management, I am writing to bring to your attention an unfortunate issue that occurred during my recent visit to your hotel 25 Jun 2024 (midnight) . My friends and I arrived in Garmisch late at night, and we approached your front desk in hopes of securing two rooms for the night. Upon arrival, we respectfully inquired about room rates and the possibility of any available discounts. Unfortunately, the receptionist took an unexpected turn. The receptionist on duty responded not only with a refusal but also raised their voice and rudely demanded that we leave the hotel. This reaction was both surprising and disappointing, especially considering the late hour and our polite approach. I am compelled to communicate this to you not out of grievance but in the hopes that this may be an isolated issue not reflective of the hotel's standards. Garmisch-Partenkirchen, being renowned for its hospitality, and this being our first visit, it was disheartening to face such a reception. I believe in constructive feedback and hope that this incident will be investigated to prevent future occurrences that could tarnish the reputation of your esteemed hotel. Thank you.

Dear Guest, Thank you very much for taking the time to write a report about our hotel and our service, because it is very important for us to find out what guests think about our hotel. This is the only way we are able to maintain our service offering at a consistently high level and to correct any errors and deficiencies immediately. We are very sorry to read that we did not manage to meet your expectations this time and you can be assured that we will follow up on your comments in detail, as our greatest goal is to offer our guests an all-round pleasant stay. We would be very happy if you would consider us again for your next stay in Garmisch-Partenkirchen. Best regards Eva Binder General Manager

Pobyt bardzo udany

Ocena klientów 5.0/5

Isa Rodziny - Opinie potwierdzone ALL

Hotel ma bardzo dobrą lokalizację , obsługa miła i pomocna. Pokoje nowoczesne i czyste. Bardzo dobre śniadanie. Jedyny minus to trochę mały parking przed hotelem.

Dear Jakub H., We very much appreciate your comments regarding your stay at the Mercure Hotel Garmisch Partenkirchen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eva Binder General Manager

Udany pobyt

Ocena klientów 4.0/5

Wojciech Rodziny - Opinie potwierdzone ALL

Zadowolony

Dear Wojciech B., We very much appreciate your comments regarding your stay at the Mercure Hotel Garmisch Partenkirchen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eva Binder General Manager

Repeat stay

Ocena na stronie TripAdvisor 5.0/5

danny r Couples - Opinia zatwierdzona w TripAdvisor

Stayed 3 x before and this time all went great,check in and out professional,room upgraded and breakfast was included,have good selections,maybe little crowded but ok.If I remember correctly prior to this stay parking was free and now 9 euros

Dear danny r, Thank you so much for loyality and for your wonderful review ! It is brilliant to read that you enjoyed your recent stay with us to the fullest. We look forward to welcome you back and wish you all the best in the meanwhile! Warm regards from our Mercure Hotel Garmisch-Partenkirchen, Eva BInder General Manager

A quality hotel to spend a night

Ocena na stronie TripAdvisor 4.0/5

armrestdominance Opinia zatwierdzona w TripAdvisor

Just what you would expect from a Marriott Hotel. Staff were very friendly and helpful and spoke fluent English. Our room was large with a medium sized bathroom. Huge TV with a lounge area, table, small fridge and lots of shelf space. The view from the window of the mountains we very nice. Breakfast was excellent. Car parking is available off street for an extra charge. The hotel is very close to a part pedestrianised street lined with lots of pretty buildings and nice restaurants.

Dear guest, Thank you so much for your great feedback ! We are thrilled to read that you enjoyed the comfort of our Mercure Hotel Garmisch-partenkirchen ! We are looking forward to welcoming you back to the hotel. Eva Binder General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 412 Liczba opinii 8.8/10 Lokalizacja
  • 802 Liczba opinii 6.7/10 Pokój
  • 646 Liczba opinii 7.7/10 Obsługa
  • 574 Liczba opinii 9.1/10 Śniadanie
  • 325 Liczba opinii 4.1/10 Komfort
  • 292 Liczba opinii 7.3/10 Czystość
  • 134 Liczba opinii 5.7/10 Udogodnienia

Zarządzane przez Trustyou

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