Novotel Zurich City-West 4 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 848

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Novotel Zurich City-West - Image 1
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Novotel Zurich City-West - Image 4
Schiffbaustrasse 13, Am Turbinenplatz, 8005 ZURYCH, Szwajcaria

Opis

O hotelu

  • Green Key

  • Łatwy dojazd z lotniska i centrum miasta

  • Hotel na wydarzenia ze światłem dziennym i szybkim internetem

  • Basen i fitness z najnowszym sprzętem do kardio i kalisteniki

  • Zabawa i emocje w dwóch escape roomach

Nasze pokoje

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Lokalizacja hotelu

Novotel Zurich City-West

Schiffbaustrasse 13, Am Turbinenplatz
8005 ZURYCH
Szwajcaria

Pozycja GPS:47.38923, 8.51656

Telefon
Faks +41 44 276 22 99

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

THE FLAVE OF ZURICH

Restauracja FLAVE OF ZURICH zabiera Gości w podróż, podczas której LOKALNE KORZENIE łączą się z ŚRÓDZIEMNOMORSKĄ DUSZĄ. Regionalne składniki i smaki śródziemnomorskie łączą się, tworząc doskonałe klasyczne potrawy w nowym wydaniu.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.3/5  Liczba opinii: 848

Ocena TripAdvisor  3.9/5  Liczba opinii: 1 725

Certyfikat Doskonałości 2025

Good bonus

Ocena na stronie TripAdvisor 4.0/5

OceanBreezeSCH Opinia zatwierdzona w TripAdvisor

We had a lovely stay here. Our room was clean and reasonably sized. The staff were friendly and helpful, especially the bar staff. The power outlets next to the bed were a bonus. The hotel was close to the trams, making it easy to get to the train or bus station. The only downside was that the pool was deeper in the center and had an odd shape. Overall, it was a good stay.

Dear OceanBreezeSCH, Thank you for your kind feedback regarding your recent stay at Novotel Zurich City West. We are pleased to hear that you enjoyed the cleanliness of your room and found our staff to be friendly and helpful. It is also wonderful to know that our location proved convenient for your travels. We appreciate your comments about the pool's design, as guest insights assist us in enhancing our facilities. We hope to welcome you back for another pleasant stay in the future. Best regards, Julia P., Deputy Manager

Convenient and comfortable hotel at a reasonable price

Ocena na stronie TripAdvisor 4.0/5

jocky_70 Opinia zatwierdzona w TripAdvisor

I stayed two nights at this hotel, which offers all the usual advantages of Accor/Novotel properties: a convenient, easily accessible location, underground parking, and a varied breakfast with a nice selection. We received excellent advice on things to see and do in Zurich from a very energetic and helpful staff member. As everywhere, the quietness of the place also depends on the other guests — large, lively families from faraway places can sometimes affect the tranquility a bit. Still, this hotel is well connected by tram lines 4 and 8, making it easy to reach all parts of Zurich without any traffic issues. Overall, a very convenient choice.

Dear jocky_70, Thank you very much for sharing your detailed feedback. We’re delighted to hear that you enjoyed your stay with us and appreciated our convenient location, underground parking, and varied breakfast selection. It’s wonderful to know that our team was able to provide you with helpful recommendations for exploring Zürich — we will be sure to pass along your kind words. You are absolutely right that the overall quietness can sometimes depend on fellow travelers, and we thank you for mentioning this with such understanding. We do our best to ensure a pleasant atmosphere for all our guests and are always available to assist if anything disturbs your comfort. We’re glad that our excellent tram connections made it easy for you to reach all parts of the city. It’s great to know that you found our hotel to be a convenient choice for your visit. We hope to have the pleasure of welcoming you back to Novotel Zürich City West on your next trip to Zürich. Warm regards, Julia P., Deputy Manager

Declining levels of service

Ocena na stronie TripAdvisor 1.0/5

Jane99999 Opinia zatwierdzona w TripAdvisor

I have stayed at this hotel in the past, but I get the impression that it is gradually getting worse. The location is fine and the hotel rooms are reasonably sized but the level of service is well below the standard the I would expect from a Novotel / 4 star hotel. The check-in desk staff were both rude and unhelpful and the breakfast is poor quality with only tinned fresh fruit. The gym is rather small and with only one upright bike and one running machine it was difficult to get a workout in as it was quite busy, even very early in the morning. There is also no cleaning product in the gym only paper towel which is far from hygienic.

Dear Jane99999, Thank you for taking the time to share your feedback with us. We truly regret to read that your recent stay did not meet the standards you rightfully expect from a Novotel and from your previous visits with us. Please accept our sincere apologies. We are particularly concerned by your comments regarding the check-in experience. Our front office team is trained to provide a warm, respectful, and helpful welcome to all guests, and we are genuinely sorry that this was not reflected during your stay. We will address this matter immediately with the team. Regarding the breakfast, we appreciate you pointing out the quality concerns. This is not the experience we aim to deliver, and we will review the selection — including the fruit offerings — to ensure improvements are made. Your feedback on the gym is also very valuable. While the space is limited, we understand how important it is to have access to functional and clean equipment. The absence of a proper cleaning product is indeed not acceptable, and we will correct this without delay. We will also reassess the equipment availability to see how we can optimize the experience for our guests. Although we cannot undo your disappointment, please know that we take your comments seriously and see them as an opportunity to improve. We hope you will consider giving us another chance to provide you with the level of service and comfort you expect and deserve. Warm regards,

Convenient stay for families visiting Zurich

Ocena na stronie TripAdvisor 4.0/5

629juneh Opinia zatwierdzona w TripAdvisor

Our family had a lovely stay at the Novotel Zurich West. We have two young children and were able to utilize the family rate to have a second room for our kids at 50% off. The rooms were well appointed and it seems the main bedroom area had been recently updated. The bathrooms seemed a bit more dated but they were functional. We appreciated the hot water kettle and the mini-fridge as well. We were in Zurich during a heat wave so we definitely appreciated the AC. My kids also enjoyed the pool downstairs. There is a COOP just across the park (5 min walk) and we picked up snacks and breakfast items. The tram station was also conveniently located and we were able to get to the Old Town Zurich very easily. Highly recommend this hotel!

Dear 639juneh, Thank you so much for your wonderful review and for choosing Novotel Zürich City West for your family trip. We are delighted to hear that you and your children had such a pleasant stay with us. It’s great to know that the family rate was helpful and that the rooms — especially the recently updated areas — provided comfort during your visit. We also appreciate your understanding regarding the more dated aspects of the bathroom, and we will continue to improve these areas. We’re very happy that the kettle, mini-fridge, and especially the air conditioning were useful during the heat wave. And of course, it’s lovely to hear that your children enjoyed the pool — it’s always a highlight for our younger guests! Our location is indeed convenient for families, with the COOP nearby and easy tram access to the Old Town, so we’re glad this made your stay even more comfortable. Thank you again for recommending our hotel. We would be delighted to welcome you and your family back on your next visit to Zürich. Warm regards, Julia P., Deputy Manager

Very smart hotel conveniently located

Ocena na stronie TripAdvisor 4.0/5

merryterry2014 Rodziny - Opinia zatwierdzona w TripAdvisor

Very smart hotel with pleasant foyer and friendly staff. Decent bar and breakfast was fine. Room was decent and clean. Location wise not inspiring in and of itself but to be fair conveniently located for tram stop very close by with regular and fast link into the centre (max 15 mins). Train station 10 min walk away with 15 min journey to airport too.

Dear merryterry2014, Thank you for your positive feedback regarding your recent stay at Novotel Zurich City West. We are delighted to hear that you appreciated our convenient location, friendly staff, and the cleanliness of your room. It is always our aim to provide a pleasant experience for our guests, and we are glad that you found our bar and breakfast satisfactory. We hope to welcome you back in the future for another enjoyable stay. Best regards, Julia P., Deputy Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 626 Liczba opinii 8.8/10 Lokalizacja
  • 846 Liczba opinii 6.5/10 Pokój
  • 986 Liczba opinii 8.4/10 Obsługa
  • 14 Liczba opinii 6.2/10 Internet
  • 437 Liczba opinii 7.7/10 Śniadanie
  • 410 Liczba opinii 5.4/10 Komfort
  • 383 Liczba opinii 7.5/10 Czystość
  • 185 Liczba opinii 4.3/10 Dobra oferta cenowa

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