Novotel Zurich City-West 4 gwiazdki

Ocena klientów (Ocena ALL) 4.2/5 Liczba opinii: 1 020

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Novotel Zurich City-West - Image 1
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Novotel Zurich City-West - Image 4
Schiffbaustrasse 13, Am Turbinenplatz, 8005 ZURYCH, Szwajcaria

Opis

O hotelu

  • Green Key

  • Łatwy dojazd z lotniska i centrum miasta

  • Hotel na wydarzenia ze światłem dziennym i szybkim internetem

  • Basen i fitness z najnowszym sprzętem do kardio i kalisteniki

  • Zabawa i emocje w dwóch escape roomach

Nasze pokoje

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Lokalizacja hotelu

Novotel Zurich City-West

Schiffbaustrasse 13, Am Turbinenplatz
8005 ZURYCH
Szwajcaria

Pozycja GPS:47.38923, 8.51656

Telefon
Faks +41 44 276 22 99

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

THE FLAVE OF ZURICH

THE FLAVE is a unique place which captures the local aromas and tastes of a city, turning them into a culinary experience for its guests.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.2/5  Liczba opinii: 1 020

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 691

Certyfikat Doskonałości 2024

Very nice stay

Ocena na stronie TripAdvisor 5.0/5

actionslaxx Opinia zatwierdzona w TripAdvisor

Had a lovely stay here for a couple of days. Staff were knowledgeable and helpful. Get the No 4 tram in to town Room was clean and quiet, got good sleep. There was a fridge and tea and coffee making facilities. Only criticism was that is was too hot in the foyer and the food did seem expensive although it was good.

Thank you for your nice feedback

Superb

Ocena na stronie TripAdvisor 5.0/5

Navigate04896599849 Opinia zatwierdzona w TripAdvisor

Good hotel rooms are quiet good But for downtown little far away We should go by tram and bus Rooms are rate ok But receptionist are very good and kind Bathrooms are very good Neat and clean Really I love this hotel Pls every one visit this when u come to Zurich

Dear guest thank you so much for such lovely comment. See you soon

Thanks to Leon in Novotel zurich city west hotel

Ocena na stronie TripAdvisor 5.0/5

Marjan M Opinia zatwierdzona w TripAdvisor

Hi. Me and my family had a great time in Zurich and particularly in Novotel zurich City-west. All the staffs were so kind and helped us during our stay. One of them, Leon, helped us patiently and told us so many things about attractions and with regard to very limited time he advised us the most popular places. Everything was perfect in Zurich.

Thank your for your message. Leo is really happy and me also . See you soon

Decent hotel with great staff at front desk.

Ocena na stronie TripAdvisor 4.0/5

D P Opinia zatwierdzona w TripAdvisor

The rooms are fine - no complaints. Elevators are small - expect a wait during peak checkin/checkout times. This hotel is not exactly centrally located - coffee shops, grocery stores, restaurants are relatively close but a short train ride is needed to get to the central city core. Train station is a 20 minute walk. Apparently a 45 minute to 1 hour walk to get to city core is possible. Of special note is Leon who is exemplary as front desk staff - very friendly and helpful. He deserves acknowledgement from management as is an perfect example of the way things should be done. Other staff fine too - no complaints.

Dear guest, Thank you for your message. Yes indeed we are in the new Life style area of Zurich. 15 mn from the old city center with 2 tram station near the hotel ( 3 mn) and 1 train station ( hardbrucke) who deliver also the airport within 15 mn. Leo appreciate your comment like all the team. See you soon

Don’t expect food via the QR Code - you will sleep hungry!

Ocena na stronie TripAdvisor 2.0/5

Cruiser09781864226 Friends getaway - Opinia zatwierdzona w TripAdvisor

The hotel is a good one. The disappointment came from the way they handled (or didn’t handle) a failure in their ordering system of room service. After 10 pm, you are expected to scan a QR code and order online. About an hour later no call and no order. I followed up and was told “I have no order - just a message about whether it’s coming or not.” Nothing more. No offer to try and make up for their system failure - like “I can try and place your order now - or I can try and expedite a food order to you now.” Nothing. Not a care in the world! How disappointing for what I know is a brand that does better than just say No Order.

Thank you for your feedback and for acknowledging that you had a good overall impression of the hotel. I am sincerely sorry for the disappointment you experienced with our room service ordering system. I understand how frustrating it must have been to not receive a follow-up or resolution after your order failed to go through. The situation you described is certainly not the level of service we strive to provide. Our goal is to promptly assist guests when issues arise, and I regret that we missed the opportunity to address the system failure and offer alternatives to resolve the situation in a more proactive manner. We truly value your loyalty to our brand, and your comments have been shared with our team to ensure that such lapses in service do not occur in the future. Please know that your experience is not reflective of the standard we aim to uphold, and we will work to improve. Should you decide to stay with us again, we would be happy to ensure that your next visit meets the high expectations you rightfully have of us. Thank you once again for sharing your experience. Kind regards,

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 581 Liczba opinii 8.8/10 Lokalizacja
  • 780 Liczba opinii 6.7/10 Pokój
  • 882 Liczba opinii 8.1/10 Obsługa
  • 20 Liczba opinii 4.8/10 Internet
  • 392 Liczba opinii 5.4/10 Komfort
  • 373 Liczba opinii 7.7/10 Śniadanie
  • 336 Liczba opinii 7.1/10 Czystość

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