Novotel Zurich City-West

Novotel Zurich City-West 4 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 1 545

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Opis

O hotelu

  • Hotel z certyfikatem ALLSAFE

  • Łatwy dojazd z lotniska i centrum miasta

  • Sale konferencyjne ze światłem dziennym i szybkim Internetem.

  • Zrelaksuj się na basenie lub poćwicz na sali fitness ze sprzętem do kardio i kalisteniki.

  • Na gości żądnych wrażeń czeka Escape Room! Rezerwacja: http://www.room67.net

Ten hotel uczestniczy w programie Planet 21 i działa na rzecz Positive Hospitality.

hotel certyfikowany ALLSAFE

Lokalizacja hotelu

Novotel Zurich City-West

Schiffbaustrasse 13, Am Turbinenplatz
8005 ZURYCH
Szwajcaria

  • Bhf. Zürich Hardbrücke:  S3,5,6,7,8,9,11 Bhf. Hardbrücke

  • Tram 4:  Tram 4 Technopark

  • Samolotem

    ZURICH W 8km / 4 mil

  • Pociągiem

    ZURICH/ZUERICH W 2km / 1 mil

Pozycja GPS:47.38923, 8.51656

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Podsumowanie
Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Podjazd dla wózków
  • Centrum wellness
  • Klimatyzacja
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne

GOURMETBAR

Dbamy o Ciebie przez całą dobę! Naszą specjalnością są klasyczne dania kuchni szwajcarskiej, takie jak kreatywne hamburgery i zdrowe bowle. Prowadzimy również imprezy prywatne i firmowe.

Nasze pokoje

Pokoje w hotelach Novotel charakteryzują się przestrzenią, nowoczesnym wystrojem i przystosowalnością, przez co stanowią doskonałe lokale do mieszkania, spełniające wszelkie potrzeby gości.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.3/5  Liczba opinii: 1 545

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 581

Comfortable & Accessible with average service

Ocena na stronie TripAdvisor 4.0/5

saadirauf Opinia zatwierdzona w TripAdvisor

As a first time Swiss traveler family, we decided to book Novotel given our trust on Accor and past experiences with the chain. The hotel promised to offer free parking as well as good location so we went ahead. POSITIVES (+) The front desk was very helpful even before the check-in as we had difficulty finding the parking area (located at the far end corner of IBIS, in the basement). (+) The check-in was smooth and friendly. An advance deposit of CHF 100 was requested from me as a security which came as a surprise. However, the entire amount was returned back to us at check-out time (+) The rooms are comfortable and spacious. We had booked one for a family of four (2 adults, 2 kids) and we got cmfortable beds and sofa cum beds to rely on at night. The TV and other room amenities were well provided for. (+) The breakfast experience is wonderful though they had the same menu on both days of our stay. The staff in the area is a bit uptight but helpful if required. Good, tasty food options are available to address all types of eaters, with juices, milk and fresh water present. I liked the coffee machine the most as it offered a wide range of options and it was also very effiicent. The juice dispenser was the kids' favorite as they enjoyed dispensing out different flavors from it (+) Location of the hotel is quite good. Public tramp station is at a 2 mins walk while plenty of restaurants, bars etc are nearby. (+) The hotel lobby offers a range of food items and drinks which are available 24x7. (+) The nice little seating area in front of the elevators is ideal for taking a break as well as it has some interesting options for kids to spend time (+) Due to shortage of time, we were unable to visit the pool which was free and seemed relaxing NEGATIVES (-) Wider and varied menu at breakfast would be highly appreciated by customers which wasn't the case during our stay (-) There are two parking areas in the basement i.e. one is for hotel customers while the other is for corporate staff of offices. Absence of clear signage at the entry of basement resulted in me opening the wrong basement space an unable to enter into the correct area. Hotel guests would know which one to enter if they see a clear sign at the two entry card terminal located right next to each other Recommended for travelers who like to stay near city center / business area Rating: 7.5 / 10

Jedyne plusy hotelu to dobra lokalizacja i ładnie odnowione pokoje.

Ocena klientów 2.5/5

Anonimowo Znajomi - Opinie potwierdzone ALL

Stary hotel - z odnowionymi (ładnie) pokojami (łazienki do odświeżenia). Dobrze skomunikowany z centrum / głównym dworcem. To jedyne plusy. Brak jakiejkolwiek wstawki dla gości statusowych ALL. Problemy z działaniem wi-fi. Bardzo ubogie śniadania jak na hotel tej klasy - moje najgorsze śniadanie w hotelu pod brandem Novotel jak do tej pory. Bardzo problematyczna możliwość skorzystania z późniejszego check outu (a z pewnością nie było pełnego obłożenia w hotelu). Ogólnie średni poziom zadowolenia z pobytu - w przyszłości raczej rozważę inne hotele w Zurychu.

Szanowna Pani, Serdecznie dziękujemy za poświęcenie czasu i podzielenie się z nami uwagami na temat pobytu w Novotel Zurich City West. Jest nam niezmiernie przykro, że nie spełniliśmy Pani / Pana oczekiwań; proszę zatem przyjąć z tego powodu nasze najszczersze przeprosiny. W ramach Novotel, dokładamy wszelkich starań, aby zapewnić każdemu gościowi usługi najwyższej jakości, dlatego też przedstawione przez Panią/Pana opinie są dla nas niezwykle ważne. Pragniemy zapewnić, że już podejmujemy odpowiednie kroki, aby zniwelować problem i uniknąć jego powtórzenia się w przyszłości. Jesteśmy wdzięczni, że podzieliła się Pani/podzielił się Pan z nami swoimi doświadczeniami i mamy nadzieję, że w najbliższej przyszłości będziemy mieli szansę zaprezentowania usług wysokiej jakości. Z poważaniem, Valentin R Front Office Supervisor

One day stay

Ocena na stronie TripAdvisor 4.0/5

James Q Opinia zatwierdzona w TripAdvisor

Quick stay - two adults and two children, all fine, clean room. The sofa bed for the children (10-12) could have been slightly bigger. That is the only improvement I can think of! The parking was on site, practical - the 5 mins walk to a nice trendy area, cafes and a park is ideal for young ones!

Dear James Q thank you very much for sharing your good review with the community, it's highly appreciated. We are glad that you had a great experience at our hotel and hope to welcome you again soon. Warm regards, Your Novotel Zürich City West Team

Nice hotel for weekend city break

Ocena na stronie TripAdvisor 4.0/5

krzysztofzadlo Opinia zatwierdzona w TripAdvisor

Everything its good, very nice breakfast (one strange thing - breakfast without ketchup/mayo/mustard, good connection with city center, very close from hotel train station, swimming pool its nice. I recommend.

Dear Krzysztofzadlo We very much appreciate your comments regarding your stay at the Novotel Zurich City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fusenig Front Office Manager

Not Novotel I expected

Ocena na stronie TripAdvisor 3.0/5

ShadowUZ Opinia zatwierdzona w TripAdvisor

We stayed in a family room. Pros: very good swimming pool (max 6 ppl at a time) with a special key card to access, good safety measures (1 person/in the lift at a time, sanitizer in the lift!, automatically opening doors from/to garage and friendly staff, DYI gift for kids was nice gesture, welcoming drink. Cons: expensive parking CHF29/24 hrs. 1 welcoming water bottle (0.5l) for 4 ppl (2 adults + 2 kids), no after shower conditioner and no lotion in the bathroom. Doors of a toilet do not lock from inside. Toilet and the sink were yellowish (not very clean) and this is a 4-star hotel (!)

Dear guest, I am very pleased that you took the time to review your visit with us at Novotel Zürich City-West. Thank you for your positive comments for our pool, safety measures and staff. Also for your critique and suggestions on improvement. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Of course, you can expect absolute perfection when cleaning the bathroom. Unfortunately it is not possible for us to find out in which room you stayed. Maybe you will find the possibility to forward a short note with the information to us. Further bathroom products are available at any time on request at our hotel reception. In the higher categories executive and suites, these are automatically stored in the bathroom. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Christina Bonertz General Manager

Partner: TripAdvisor

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