ibis budget Marseille Timone 2성

고객 평점 (ALL 평가) 3.8/5 797 리뷰

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69, Boulevard Sakakini, 13005 MARSEILLE, France

호텔설명

호텔 추가 정보

  • CHU Timone and CHU Conception nearby

  • Stade Vélodrome, Dôme and Silo a few minutes away...

  • Marseille Chanot Convention Center nearby

  • Bus, tram, bike, scooters and metro just a stone's throw from the hotel

  • Calanques National Park and beaches that are easy to access

숙박

호텔 위치

ibis budget Marseille Timone

69, Boulevard Sakakini
13005 MARSEILLE
France

GPS:43.295242, 5.400739

전화
팩스 +33 4 91 49 79 15

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식

아침밥

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  3.8/5  797 리뷰

TripAdvisor 평가  3.5/5  394 리뷰

Awful experience

트립어드바이저 평점 1.0/5

railwayman2022 Couples - TripAdvisor 인증 리뷰

Well what can I say about this hotel, ibis should be ashamed to put there name to it, we've stayed in loads of hotels all over the world, and I have to say,this is the worst we've stayed at, for customer service, facilities and room. Where do I start ,I'm by nature, not a negative person. However, i work in a customer service environment and expect certain basic standards, like manners and respect that people have spent there hard earned at the place you work. We checked in at about 22.30 ,and from first impressions we thought, wtf, the fella on the desk was sitting outside, and it was like we had caused and inconvenience to him, by taking him away from his mates, we knew then that had set the standard. After about 20 minutes, we finally got to our room, it was boiling hot, put the air con on, and it was obviously that didn't work, I then decided to have a shower, well I can pea faster then that, the shower wouldn't even move up the pole,it was stuck at waste height, with water pouring out the bottom hose,the towel we were given was ripped, the sink in the room is ridiculous, the noise from the streets at night is ridiculous, would probably be OK, if you could shut the windows, and have the Air con working, but it wasn't, so we had to have the window open,otherwise we would of baked. There was no staff interaction, on any day, that's if you saw any, the hotel is called ibis budget, budget by name, budget by nature, we were charged 90 euros a night, which for me ,is not a budget price, we feel we've been ripped off, imo the hotel is worth 40 euro a night maximum, we won't be staying at any ibis hotels ever again. It is absolutely shocking, and I don't say that lightly.

No working air conditioning and non existent customer service

트립어드바이저 평점 1.0/5

Alistair H 가족 - TripAdvisor 인증 리뷰

Checked in for 3 night stay. Air conditioning not working in room. Asked at reception if this could be addressed. Was not fixed during 3 days and only help given was a small fan for the room. With small child in room the window could not be opened fully, so an uncomfortable stay. Was promised a fix on day one but nothing after 3 days and no reply from hotel manager to my complaint.

TOP Staff

트립어드바이저 평점 5.0/5

Rafael G Couples - TripAdvisor 인증 리뷰

Great Staff! Perfect for a couple in this amazing old city! They helped us in everything we needed! We recommend to use the metro to visit the vieux port area, its outrageous! Go to calanques, Frioul and If, you are going to love it! Dont get the city pass, its better buying single tickets. We love this magical city 👏

Not bad an option...

트립어드바이저 평점 4.0/5

Venture540285 Solo travel - TripAdvisor 인증 리뷰

Located rather well, has access to buses, trams and metro (500 m). The majority of services along the Ibis Budget standards. As for me I lacked only a web-corner which is a must at many Ibis and Ibis Budget hotel. It happened that my phone wa stolen in Marseille and the hotel couldn't help me with the internet access after that. Fortunately, the receptionist allowed me to make a short call to say I was safe. Thanks for that

Average

트립어드바이저 평점 3.0/5

iwonat488 가족 - TripAdvisor 인증 리뷰

Good location, price not bad. Room very small, unfortunately dirty, corridors dirty and smelly. Staff very friendly but customers service not good at all. Didn't have breakfast because doesn't look good and bar area not clean. If you have to stop for one night ok, longer stay I would not recommend

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 377 리뷰 7.6/10 위치
  • 721 리뷰 3.8/10 객실
  • 524 리뷰 8.8/10 서비스
  • 20 리뷰 2.4/10 인터넷 가격
  • 500 리뷰 2.7/10 안락함
  • 314 리뷰 4.9/10 청결도
  • 186 리뷰 5.1/10 조식
  • 71 리뷰 3.5/10 분위기

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