hotelF1 Metz Centre Devant les Ponts

Giudizio clienti (Valutazione ALL) 3.3/5 226 recensioni

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Descrizione

Le nostre sistemazioni

Posizione dell'hotel

hotelF1 Metz Centre Devant les Ponts

9 Rue Périgot
57050 METZ
Francia

Coordinate GPS:49.129227, 6.161357

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Wifi

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  3.3/5  226 recensioni

Giudizio TripAdvisor  2.0/5  86 recensioni

Worst experience ever

Punteggio Tripadvisor 1.0/5

Anne Birkefeldt T Recensione certificata TripAdvisor

This is by far the worst hotel experience I have ever had. This incident occurred in October 2020. We arrived late at night and got our rooms (numbers and codes) When we went to our rooms it smelled like someone was smoking weed. We had booked three rooms for the night. One could not open with the code we got, one could not lock the door and one was already occupied. I went to the front desk to get it sorted out, but the person who checked us in had left for the night. So without ever having used the rooms we left the ‘hotel’. I wrote a complaint and asked for our money back. It was a matter of €120. It took 20 mails over a period of 2 years before I finally got a refund.

Don't. Just don't.

Punteggio Tripadvisor 1.0/5

BeeEss69 Per affari - Recensione certificata TripAdvisor

Coronavirus wouldn't choose to infect this hovel. And that is not a typo. Do yourself a favour, sleep on the streets, its cleaner and you'd save €40. The word "grim" would be a compliment. If you dont take illegal substances then you will be the odd one out. You probably will catch diseases/be bitten by lice/come out in a rash if you sleep here. Avoid like the plague. It probably thrives here too!

horribly dirty rooms and santary facilities, bad service

Punteggio Tripadvisor 1.0/5

larala00 Da solo - Recensione certificata TripAdvisor

My recommendation as a low budget traveler: Do not go there! Even though it’s cheap – rooms and sanitary facilities are just horribly dirty and it’s really worth paying more for having a clean room somewhere else. Furthermore, such a bad service should not be supported at all. Here’s my story: I am used to not have much comfort and I haven’t expected a lot from this hotel due to the bad reviews. But this was too much! I arrived and checked in at the self-check-in machine. No hotel staff was there. The machine printed two receipts. I stored my luggage at the room that was indicated at one of the receipts and left to explore Metz. When I came back, I realized that on the second receipt another room number and door code was indicated. I asked the reception if I had to change the room tomorrow. She could not speak English (only a few words) and explained to me (in French) that I was in the wrong room, the room would belong to another guest. I was confused and ask, why then the machine had printed this receipt (including door code), if it was not my room. No answer... so I changed the room. (I still had the door code of the other guest's room and hoped that at least I was the only one with the door code for my room). Then I realized how dirty my room was. It’s not such a big deal for me, that the walls weren’t white anymore, but I really have a problem with horribly dirty bed sheets (bed sheets were full of tabacco, crumbs, and other dirt). I complained. The receptionist wiped away some crumps with her hand and was like: “now it’s clean”. I was like: “No it’s not. It’s still dirty everywhere. I don’t think that the bed sheets are fresh”. She was like: “There are fresh”. After a short discussion, she finally gave me new bed sheets. Still I had the feeling, that no one had cleaned the room after the last guest, and I felt disgusted and uncomfortable in this room. Then I went to the toilets: incredible dirty. Everywhere used toilet paper. Like dirty highway service station toilets. And the showers were dirty as well. I tried not to touch anything and felt disgusted. I warmed my food in the microwave (which was dirty as well of cause) and wanted to eat outside. But it was very dirty outside and there were many mice. The next day, I wanted to go exploring the city again – but the receptionist called me back. She said I had not paid yet. I told her that I had paid for both nights at the self-check-in machine. But she maintained her view and told me I either should leave my room or pay now (another guest translated this in English for me, so I was sure that this was really what she had said). I tried to explain her again (in French) that I had paid and even showed her the payments in my banking app. I phoned my bank and they confirmed the payments. After 1 hour! she suddenly said: ok, it’s ok. I was surprised and asked her if there is now no problem anymore. She was like: No. Then she even lied at me and said that she just had mistaken me and thought, I wanted to complain that I paid for one nights twice (again: she was the one who had called me back and told me I had to leave my room if I don’t pay…). At least, she said sorry.

accettano cani

Punteggio Tripadvisor 2.0/5

lunaPiacenza In famiglia - Recensione certificata TripAdvisor

posizione orrenda, panorama squallido ma prezzo veramente basso (36€ x 3 persone più il cane a notte). il parcheggio gratuito la camera è abbastanza pulita con lavandino e specchio. bagni in comune potevano anche esser peggio vista la gran quantità di ospiti. x una notte va bene

Veramente scarso

Punteggio Tripadvisor 2.0/5

valeb80 Per affari - Recensione certificata TripAdvisor

Non eccezionalmente pulito (sia camera che bagni/docce), ma una vera missione trovarlo! Persino gli autisti degli autobus non sapevano come indicarlo! Il paesaggio intono all'hotel (autostrada+ponte dell'autostrada+binari) è veramente sconfortante: devono aver davvero pianificato per anni per costruirlo in un posto del genere!

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

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  • 43 recensioni 4.8/10 Colazione
  • 14 recensioni 1.4/10 Cibo

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