Sofitel New York 4 stelle

Giudizio clienti (Valutazione ALL) 4.2/5 3.289 recensioni

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Sofitel New York - Image 1
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45 West 44th Street, 10036 New York City, Stati Uniti d'America

Descrizione

I plus dell'hotel

  • Siate i primi a scoprire le nostre camere, la hall, la palestra e la lounge rinnovate.

  • Nota per avere alcune delle più ampie camere di New York a partire da 33 m²

  • Vicino a Bryant Park, al Rockefeller Center, ai teatri di Broadway, ai negozi della 5th Avenue

  • Gli amici a quattro zampe sono benvenuti. Contattateci per maggiori informazioni.

  • Godetevi i lussuosi prodotti Diptyque dello spazioso bagno con vasca e doccia a pioggia.

Le nostre sistemazioni

Prenota questo hotel
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Posizione dell'hotel

Sofitel New York

45 West 44th Street
10036 New York City
Stati Uniti d'America

Coordinate GPS:40.755394, -73.98144

Telefono
Fax +1 212-782-3099

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Gli animali sono i benvenuti
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera
Vicino alla proprietà
  • Parcheggio

Bar e bistrot Social 45

Per una combinazione tra arte di vivere parigina ed energia newyorkese, scoprite il Social 45 Bar & Bistro. Un ambiente vivace, pensato per incontrarsi, socializzare e rilassarsi con cocktail innovativi, piatti da condividere e l'ospitalità francese.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.2/5  3.289 recensioni

Giudizio clienti 4.0/5

Gianpietro L. Famiglie - Avvisi confermati di ALL

Dear Mr. L., Thank you very much for sharing your feedback following your recent stay with us. First and foremost, please accept our sincere apologies for not properly recognizing your Platinum Accor status during your visit. We also regret that we were unable to provide a room upgrade or the expected welcome amenity. We understand how important these benefits are to our loyal Platinum members, and we are truly sorry that we fell short of your expectations. We sincerely value your loyalty as a Platinum Accor member and appreciate your continued support. Your feedback is very important to us, and we hope to have the opportunity to welcome you back to Sofitel New York and provide you with the exceptional experience you deserve. Warm regards, Sofitel New York

Giudizio clienti 3.5/5

Marco F. Famiglie - Avvisi confermati di ALL

Bonjour Mr. F., Thank you for sharing your thoughts following your vacation with your son. We're glad nothing went wrong during your stay, but we understand that "nothing negative" isn't the same as an experience that truly reflects your status. As a Limitless member, you rightly expect real recognition and attention, and we're sorry that didn't come through clearly during check-in, breakfast, or the rest of your stay with our team. We've shared your feedback with our team, particularly around status recognition and value for money, since both deserve real attention, not just solid execution of the basics. We hope to have the opportunity to welcome you back and offer you the experience your status truly deserves. Best regards, Rafael Noguera Assistant Front Office Manager Sofitel New York

Giudizio clienti 4.0/5

Giacomo P. Coppie - Avvisi confermati di ALL

Bonjour Mr. P., Thank you for sharing such detailed feedback with us following your stay. We are delighted you enjoyed our location, the room itself, the recent renovation, and our fitness facilities, and we are especially glad Edmondo left such a good impression, we will be sure to pass along your kind words to him directly. We are sorry to hear a prepaid buffet breakfast experience did not materialize as expected, and that the à la carte menu at Social 45 caused confusion around what was included in your package. We have shared this feedback with our restaurant team, as clarity on this point matters, especially for prepaid reservations. We also want to address the missed upgrade request. As a Gold member, we understand the disappointment of not receiving one, especially when compounded by not hearing back from customer care afterward, and we are sorry for that silence. We are glad our reception team was able to correct the billing error and arrange your refund promptly once you brought it to their attention before leaving Manhattan. Thank you for your continued loyalty as a Gold member, and we hope your next stay with us reflects the standard you have come to expect from the group. Best regards, Rafael Noguera Assistant Front Office Manager Sofitel New York

Giudizio clienti 4.5/5

Federico D. M. Famiglie - Avvisi confermati di ALL

Dear Mr. D. M., Thank you for taking the time to share your feedback following your family stay at Sofitel New York. We are delighted to hear you enjoyed our excellent location, the cleanliness of the hotel, and the courtesy of our team. We are also pleased we were able to accommodate your request for a quieter room upgrade upon arrival. Thank you as well for your kind comments about breakfast, dinner, and our bar. We truly appreciate your Silver loyalty and your recommendation, and we look forward to welcoming you back again soon. Sincerely, Sofitel New York Team

Giudizio clienti 3.5/5

Gianni B. Famiglie - Avvisi confermati di ALL

Dear Gianni B., We thank you for sharing your experience. We are sorry to learn that the breakfast service did not meet your expectations. We will carefully consider your feedback to improve our guests' experience. Best regards, Sofitel New York

Altri utenti web che hanno valutato il nostro hotel

  • 1.082 recensioni 9.7/10 Posizione
  • 1.737 recensioni 6.8/10 Camera
  • 1.718 recensioni 7.9/10 Servizio
  • 21 recensioni 7.3/10 Internet
  • 749 recensioni 7.5/10 Comfort
  • 438 recensioni 6.8/10 Pulizia
  • 382 recensioni 4.8/10 Rapporto qualità/prezzo
  • 277 recensioni 6.3/10 Colazione

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