Mercure Curitiba Batel 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,939 件のレビュー

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Mercure Curitiba Batel - Image 1
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Rua Alferes Angelo Sampaio, 1177 Batel, CURITIBA - PR, 80420160 CURITIBA, ブラジル

説明

ホテルのその他の情報

  • Recently renovated apartments.

  • Meeting rooms ideal for your event. Contact us!

  • Recreation area w/renewed fitness center and heated pool (max. 26 degrees).

  • 15 minutes by car to BR 277 highway

  • 18-minute drive to the Santa Felicidade district

当ホテルの客室

ホテル所在地

Mercure Curitiba Batel

Rua Alferes Angelo Sampaio, 1177 Batel, CURITIBA - PR
80420160 CURITIBA
ブラジル

GPS:-25.44282, -49.28297

電話番号
ファックス +55 41 3342-9350

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

ALLURE

Try excellent dishes in the Allure Restaurant and relax in the Allure lounge bar

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,939 件のレビュー

トリップアドバイザーの評価  4.0/5  1,424 件のレビュー

Good location and nice stay

トリップアドバイザーの評価 5.0/5

Sundncr トリップアドバイザー認証口コミ

Good location in one of the upscale areas of Curitiba. The hotel staff are welcoming and friendly. You can use the hotel for trip around the area. The room was clean, linens smelled fresh and there is daily housekeeping. They give you fresh towels everyday. The room had a balcony and it was nice to view the surroundings. The breakfast in the morning is well spread out with lots of juices, coffee, hot and fruit dishes. There is a pool in the lobby level with a gym. Area is safe to walk around. There are some nice restaurants within walking distance.

Not that great

トリップアドバイザーの評価 2.0/5

Sarah154960 ビジネス - トリップアドバイザー認証口コミ

I booked into this hotel because it is where the event I was attending was being hosted, my loyalty brand of choice does not have properties in this city, and because it was my first time in the city. Take this review with a grain of salt, I am North American and I travel often and stay in large chain hotels. My expectations may be too high. First, the pros; - well located (great restaurants, shopping, and activities close by) - excellent water pressure and temperature - the really important things are clean (sheets, towels, and toilets) - beautiful lobby The cons: - booked a deluxe queen room (one level up from the bottom category), and the “soaker tub” is a mess, cracking from the wall and the finish is peeling off leaving blue and beige marks. I wore my flip flops to shower - scuff/dirt marks on room walls and doors - no mattress protecter (eww) - the toilets do not have enough pressure to flush anything but liquid. I know I should be disposing of toilet paper in garbages, but habits are hard to break and if you accidentally drop it into the toilet you get to look at it for the remainder of your stay. - front desk is completely unconcerned about the points raised above and just shrugged. It was pointed out to me, “as you know” (no, I didn’t know) that they are completely sold out so no options to move to a different room. - my room (1508) looks like they ran out of money while “refurbishing”. Carpet still there and bathroom fixtures appear to be original, thus old and tired. - motion sensors in the hallway (cool, energy saving) that take some time to turn on leaving you wandering in the dark. Made me feel unsafe - two elevators and when an event is being held or check in/out times you will wait, and wait, and wait. When I come back, I will be checking out other options to see if I can find a property that is in good repair and the rooms match the lobby. I am definitely counting down the hours until I check out and move on to another property.

Generally ok, but could be better

トリップアドバイザーの評価 3.0/5

minnie_globetrotter ビジネス - トリップアドバイザー認証口コミ

My stay here is average for the following reasons. Pros -good breakfast buffet -gym is ok (needs a foam roller and better yoga mats!) -good location -supermarket is around the corner -cable tv -Hotel Staff are super nice and friendly Cons -billing takes along time, make sure you get the right invoice printed (it took weeks last time to get the right invoice) -bar is only one person and takes a while (but drinks are not bad!) -lifts are alittle slow - service is hit / miss it depends who you ask..

Terrible. Avoid.

トリップアドバイザーの評価 1.0/5

smslondon2000 トリップアドバイザー認証口コミ

Hotel looks nice but their billing and food service are awful. They refused to cook me a vegetarian meal, telling me I should eat chicken. Eventually they gave me a plain plate of chips. I complained at check out and the hotel took the price of the meal off the bill. Excellent, I thought that was that. No such luck. A month later, the hotel billed my credit card for the meal. But they didn’t send an invoice. With no invoice, I couldn’t claim on my expenses and I wasn’t even sure this was for the meal - it could have been fraud. I repeatedly called and emailed the hotel but they ignored me. Reported to head office also, but they took six weeks to reply and still sent no invoice. Eventually got a local colleague to sort out the mess. I understand the hotel actually broke Brazilian law charging a credit card when the card holder was not present.

Not up to the brand standard

トリップアドバイザーの評価 3.0/5

petermigliorato Couples - トリップアドバイザー認証口コミ

Convenient location in Batel, a short taxi to shopping and dining. Hotel staff (front desk and bar/restaurant) need training. For example, it took 30 minutes to check out and get a correct bill. It took 20 minutes to get a drink served at the bar using the gift coupon given to us at check-in. That turned an unexpected gift into a headache. However, the staff is generally friendly, but not supported by systems or empowered by management to delight the customer

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 388 件のレビュー 9.5/10 ロケーション
  • 859 件のレビュー 7/10 客室
  • 818 件のレビュー 7.3/10 サービス
  • 28 件のレビュー 3.8/10 インターネット
  • 512 件のレビュー 8.9/10 朝食
  • 386 件のレビュー 6.2/10 快適さ
  • 309 件のレビュー 7.3/10 清潔さ
  • 205 件のレビュー 7.9/10 料理

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