Mercure Curitiba Golden 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 1,947 件のレビュー

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説明

ホテルのその他の情報

  • Pet-friendly hotel (charges apply)

  • No charge for children aged 12 and under

  • Hotel with pool in Curitiba, plus gym and sauna for your leisure

  • 26 minute-drive to BR 101 Highway

  • 25-minute drive from Afonso Pena International Airport

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ホテル所在地

Mercure Curitiba Golden

Rua Desembargador Motta 2044, Batel
80420190 CURITIBA
Brazil

GPS:-25.43655, -49.28113

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙
  • ルームサービス

CASA DE CHA ANA&ANA

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  1,947 件のレビュー

トリップアドバイザーの評価  4.0/5  990 件のレビュー

Could be worse, could be much better

トリップアドバイザーの評価 3.0/5

Thomas D Solo travel - トリップアドバイザー認証口コミ

The room they gave me was a bit outdated, but ok for a night. Unfortunately directly next to it there were noisy construction works during the day. Another thing I didn’t like was the super slow wifi, which is absolutely not contemporary for a huge hotel chain like the Accor group is! Staff was endeavored.

Dear Guest, Thank you for taking the time to share your feedback, and we are sorry that your experience did not meet your expectations. We hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Curitiba Golden team

A Horible Holyday Time

トリップアドバイザーの評価 2.0/5

andersys ファミリー - トリップアドバイザー認証口コミ

Greetings Guys, I hope everyone is feeling fine First of all I do like to stay in Accor hotels, but at this time it was just disgusting and shameful, the bathroom reeked of old urine, the pool was dirty around the edges and around it there was pure mold including on the white metallic roof, there was mold and paint flaking off and falling on the guests, I had to record those images and I intend to complain on social media about the lack of professionalism I observed at Accor facilities for the first time in years.

Dear guest, First of all, I would like to apologize about the problems with the cleaness of your bathroom. It isn't our normal service, so my sincery apologize about that. About the pool area, we are working to resolve this questions as soon as possible. We hope to have another opportunity to serve you in our hotel in the future. Best regards, Mariana Freitas General Manager

Comfortable stay but poor internet

トリップアドバイザーの評価 3.0/5

senthilkumarg2014 ビジネス - トリップアドバイザー認証口コミ

I stayed in room 607. Room is small? Spacious and good natural air as well as air conditioned in the bed room. Internet wifi was very poor..even after repeated complaints there was no change in wifi network.

Dear guest, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Curitiba Golden team

Very Happy with Choice

トリップアドバイザーの評価 5.0/5

munsteremerald ファミリー - トリップアドバイザー認証口コミ

Slightly dated but a very nice hotel. Excellent front-desk service with fast check-in and pleasant service. Room was nice: comfy bed, good wifi and shower. Would gladly return when visiting Curitiba again.

Good decent hotel but bathroom are small and restaurant people should speak english

トリップアドバイザーの評価 3.0/5

abhishekg464 ビジネス - トリップアドバイザー認証口コミ

It is good excutive hotel. Rooms are very good but bathrooms are very small reception people are good cooperative "Leonardo" " Victor" were quite a decent cooperative boys at reception. But at restaurant people are very messy they don't understand English and even they don't want to understand also very rigid one or two person are trying to manage entire restaurant.

Dear abhishekg464, Thank you for taking the time to tell us about your experience at the Mercure Curitiba Golden. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Regiane Romanini Deputy Manager Hotel Mercure Curitiba Golden

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 444 件のレビュー 9.7/10 ロケーション
  • 812 件のレビュー 7/10 客室
  • 732 件のレビュー 8.1/10 サービス
  • 48 件のレビュー 5.3/10 インターネット
  • 493 件のレビュー 7.5/10 朝食
  • 316 件のレビュー 7.3/10 清潔さ
  • 192 件のレビュー 6.1/10 設備
  • 166 件のレビュー 8.8/10 プール

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