宜必思沙勒罗瓦中心火车站酒店 3 星

客户意见评级 (ALL 评级) 3.8/5 372 评论

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描述

酒店其他优惠

  • 正对沙勒罗瓦火车站

  • 设有私人停车场

  • 酒店位于市中心

  • 距沙勒罗瓦机场 12 分钟路程

  • 免费无线网络

我们的客房

酒店位置

宜必思沙勒罗瓦中心火车站酒店

12 Quai de Flandre
6000 沙勒罗瓦
比利时

GPS:50.406318, 4.43907

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 无线网络
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店

BAR IBIS

我们酒吧是一个友好的聚会场所,您可以随时前来放松身心。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  3.8/5  372 评论

TripAdvisor 评级  3.5/5  590 评论

A hotel in Charleroi not far from the train station. In front of the hotel entrance: junks and prostitutes (we think) sitting on

Tripadvisor 评级 1.0/5

patTheHague Couples - 经 TripAdvisor 认证的评论

Terrible experience because of a guy at reception called Nathan. We had booked a room by phone but when checking in, the price was 35,- euros more expensive than by Booking.com. So we chose to book a room through that site. Nathan became very angry

Short break

Tripadvisor 评级 3.0/5

janiced329 经 TripAdvisor 认证的评论

Nice basic hotel. Staff very helpful. Shame no tea coffee making facilities. Shower was too high for accessibility. Could do with a little up dating was clean & food good. Mattress to hard but staff provided a duvet to double up under me. Nathan on reception helped out when we needed anything. Very good location & lots with easy access.

Dear Janice, Thank you for sharing your feedback with us. We appreciate your recognition of our team's efforts to ensure guest satisfaction. Our housekeeping protocols maintain high cleanliness standards, and we're pleased you enjoyed the food options available through our 24-hour bar service. However, we regret some aspects fell short of expectations. While we don't provide in-room tea/coffee facilities, our bar remains open around the clock with beverage options. Our team is always available to address any comfort concerns through our 15-Minute Satisfaction Guarantee during stays. Finally, we're delighted our central location near transport links and Nathan's attentive service enhanced your experience. Our staff remains committed to providing practical solutions tailored to guest needs. We hope to welcome you back for a more comfortable stay. Best regards, Aline Jonet, General Manager

Okay, wouldn’t stay again

Tripadvisor 评级 3.0/5

katep0627 Couples - 经 TripAdvisor 认证的评论

We only stayed for two nights and were out most of the day, however the hotel is quite run down. I know it is budget friendly and that is the part of IBIS, but when I say the rooms are basic they are basic! Once thing concerned me and that was the window, the window seems broken so it is unable to open, if there is a fire how do you exit the building if you can’t get through the door? This needs to be looked at urgently as it’s very unsafe. We stayed in room 310. Like I say we weren’t in most of the time, but the hotel does need an upgrade everything felt a bit unclean.

Dear Guest, Thank you for taking the time to share feedback regarding your recent visit. We are sorry that some aspects of your stay did not meet your expectations. Regarding the window, we’d like to mention that we ensure all windows are secured for guest safety while adhering to fire safety regulations. Our team is available 24/7 to address any concerns immediately through our 15-Minute Satisfaction Guarantee, should any issues arise during a stay. We also take cleanliness seriously and have protocols in place for regular maintenance. Our staff is always ready to assist with any immediate requests to ensure comfort and satisfaction throughout your visit. We hope to welcome you back for an improved experience in the future. Best regards, Aline Jonet, General Manager

One Night Stay: - Close to the Airport, But Is It Worth It?

Tripadvisor 评级 3.0/5

Travel07925 Couples - 经 TripAdvisor 认证的评论

The hotel included a convenient location near Charleroi airport (20 minutes by car), but it wasn't worth staying for more than one night. The hotel offered private parking at €12.5 per day. The room was clean, but the windows faced the back of the hotel with a poor view. The bathroom had only two shower towels and no face towels. The reception staff was friendly.

Dear Guest, Thanks for your review about our hotel. We are pleased that you found our hotel to be clean and our reception staff welcoming. Maintaining cleanliness throughout our establishment is a priority for our team. However, we are sorry that some aspects of your stay did not meet your expectations. Regarding the bathroom amenities, while we provide bath towels in all rooms according to the ibis standard, hand towels are available upon request at our 24-hour reception. About the room view, our hotel offers different views, with some rooms facing the front of the building rather than the courtyard. Finally, we appreciate your mention of our convenient location near Charleroi airport. Our secure private parking facility is indeed available at €12.50 per night, which allows guests to leave their vehicles safely while traveling. We hope you will consider staying with us again should your travels bring you back to Charleroi. Best regards, Aline Jonet, General Manager

Okay for a couple of nights

Tripadvisor 评级 3.0/5

Maaike W Friends getaway - 经 TripAdvisor 认证的评论

Slightly run-down hotel. Best to get a room at the back. The front is very noisy until late at night due to drunk people shouting. The bench in front of the hotel is apparently used for drug deals. Airconditioning in the room did not work. Breakfast was good, breakfast staff very friendly and helpful.

Dear Maaike, We are grateful for the time you took to review your recent stay. We are delighted that you appreciated our breakfast offerings and found our breakfast staff to be friendly and helpful. A good start to the day with a variety of choices, including hot and cold buffet options, is something we pride ourselves on. However, we regret to hear that you experienced discomfort due to the noise you encountered. Our central location does mean that the vibrancy of the city can sometimes be disruptive, and we apologize for any disturbance this caused. We would like to inform you that we offer earplugs at the reception for a more restful sleep. Additionally, we are sorry to learn about the air conditioning issue in your room. While we do have individual controls for air conditioning in each room, we understand that technical issues can arise and we apologize for any inconvenience this may have caused during your stay. Nonetheless, we hope that the overall convenience and amenities of our hotel, such as our 24-hour reception and the variety of room options, contributed positively to your visit. We continuously strive to provide comfortable and accommodating experiences for all our guests. We look forward to welcoming you back in the future. All the best. Aline Jonet, General Manager

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其他网络用户评价我们的酒店

  • 676 评论 8.7/10 位置
  • 826 评论 4.1/10 房间
  • 496 评论 8.4/10 服务
  • 14 评论 7.8/10 上网
  • 460 评论 3.5/10 舒适度
  • 307 评论 4/10 清洁度
  • 253 评论 6.6/10 早餐
  • 184 评论 2.4/10 氛围

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