Sofitel Биарриц Ле Мирамар Таласса Си энд Спа 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.4/5 Отзывов: 2 398

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Описание

Особенности отеля

  • Открытый бассейн с морской водой и панорамным видом

  • Современный спа-салон с талассотерапией

  • Прямой выход на пляж Miramar в самом сердце курорта

  • В каждом номере есть собственная терраса

  • Музыкальный бранч каждое воскресенье

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Расположение отеля

Sofitel Биарриц Ле Мирамар Таласса Си энд Спа

13 rue Louison Bobet
64200 БИАРРИЦ
Франция

GPS:43.487878, -1.554608

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Обслуживание в номере

Le Restaurant

Наш шеф-повар - любитель кухни басков - вдохновляется местными вкусами и предлагает гостям сокровища суши и моря. Насладитесь аутентичностью любого нашего блюда из регулярно обновляемого меню с сезонными блюдами.

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Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.4/5  Отзывов: 2 398

Рейтинг TripAdvisor  4.1/5  Отзывов: 1 998

Wonderful stay

Примечание: Tripadvisor 5.0/5

Trueparisian Реальные отзывы TripAdvisor

Dear Guest, Thank you so much for your wonderful feedback! We are truly delighted to read that your stay at Sofitel Biarritz Le Miramar was such a memorable one, and we’re thrilled that you enjoyed your upgraded room with the breathtaking ocean view. Your kind words about the efficiency and warmth of our check-in, the quality of our cuisine, and the attentiveness of our Sofitel Heartists mean a great deal to us. We're also so pleased that you appreciated the thalassotherapy treatments — they are indeed a key part of the relaxing and rejuvenating Sofitel experience. We can't wait to welcome you back in April for another magnifique stay by the sea, Kind regards, Juliette Wattinne Guest Experience & Quality Manager

very disappointing, repeatedly bitten by mosquitoes in room 601, poor staff attitude

Примечание: Tripadvisor 1.0/5

R H Реальные отзывы TripAdvisor

Dear Guest, We deeply regret the issues you encountered with the mosquitoes in your room. It is true that with the changing weather with succession of rainy und sunny days, we had some mosquitoes in the Basque Country, but they are now gone thanks to the wind. Concerning the service you encountered at the reception desk, this is definitely not the level of service we use to offer to our guests, as you can read in numerous good comments we receive concerning or staff, and we are sorry to felt short with you. We have investigated what happened with the email you sent and put in place a new process so that no emails are missed so that this situation do not occur anymore. Once again, we sincerely apologize for the disappointing experience you had during your stay. Kind regards, Juliette wattinne Guests Experiences & Quality Manager

AWFUL. DO NOT STAY.

Примечание: Tripadvisor 1.0/5

Sarah C Couples - Реальные отзывы TripAdvisor

Dear Guest, Thank you for taking the time to share your detailed feedback, and we sincerely apologize for the distressing experience you had during your stay. It is clear that we did not meet your expectations, especially regarding the condition of the hotel and the service provided, and for that, we are truly sorry. We understand your frustration, particularly with the room quality, lighting, and the handling of your concerns by our team members. Please rest assured that we are taking your comments seriously and are working to address the issues you’ve raised, including the lighting and the service response you received. Your experience does not reflect the standard of service we aim to provide, and we deeply regret that this was not the case during your visit. Thank you for bringing these matters to our attention. We are committed to making the necessary improvements and hope to regain your trust in the future. Kind regards, Juliette Wattinne Guests Experiences & Quality Manager

Needs a massive renovation!

Примечание: Tripadvisor 3.0/5

80reneem Семьи - Реальные отзывы TripAdvisor

Dear Guest, Thank you for taking the time to provide such detailed feedback about your recent stay with us. We are pleased to hear that you enjoyed the location, the pool, the spacious rooms, and the service provided by our valet and reception teams. However, we deeply regret that other aspects of your stay did not meet your expectations. Your comments about the spa experience are concerning. We apologize for the confusion and inconvenience you faced, especially regarding navigation within the spa and the quality of treatments received. We take your feedback seriously and will address these issues with our team to improve our services and facilities. Your experience does not reflect the high standards we strive to maintain, and we are committed to making the necessary improvements. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide a much-improved experience. Kind regards, Juliette Wattinne Guests Experiences & Quality Manager

Приятный сервис

Примечание: отзывы клиентов 3.5/5

Sergey Пары - Проверенные отзывы - ALL

Dear Guest, Thank you very much taking the time to post your great feedback. We hope to have the chance to see you soon, Best regards, Juliette Wattinne, Guests Experiences & Quality Manager

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Другие интернет-пользователи оценили наш отель

  • 470 Отзывов 9.3/10 Расположение
  • 792 Отзывов 7.3/10 Номер
  • 1 258 Отзывов 9.2/10 Сервис
  • 6 Отзывов 8.1/10 Интернет
  • 388 Отзывов 3.6/10 Атмосфера
  • 348 Отзывов 8.2/10 Комфорт
  • 301 Отзывов 3.5/10 Удобства
  • 231 Отзывов 8.7/10 Завтрак

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