Novotel Swan Valley Vines Resort 4성

고객 평점 (ALL 평가) 4.2/5 219 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Novotel Swan Valley Vines Resort - Image 1
Novotel Swan Valley Vines Resort - Image 2
Novotel Swan Valley Vines Resort - Image 3
Novotel Swan Valley Vines Resort - Image 4
Verdelho Drive, Not applicable, Not applicable, 6069 THE VINES, 호주

호텔설명

호텔 추가 정보

  • Airy contemporary rooms & WIFI available (Not applicable in all Room types)

  • 18-hole golf courses

  • Squash courts, fitness centre, yoga and pilate sessions

  • Lavish breakfast buffet, à la carte dining in Muscat's Restaurant

  • Ideal wedding venues with natural light including outdoor pavilion.

숙박

Take advantage of our Flight + Hotel offers

Discover
Discover

호텔 위치

Novotel Swan Valley Vines Resort

Verdelho Drive, Not applicable, Not applicable
6069 THE VINES
호주

GPS:-31.766073, 116.00593

전화
팩스 +61 8 9297 3333

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 바
  • 회의실
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.2/5  219 리뷰

TripAdvisor 평가  3.6/5  1,205 리뷰

Not great

트립어드바이저 평점 2.0/5

Sara S TripAdvisor 인증 리뷰

On arrival if our room and entering it smelt like drains so we opened all the doors to let air in the smell did go after a few hours the air conditioning unit constantly drips water so you can’t use it at night as the noise is annoying withe drip Steak sandwich we ordered in the bar was $33 the steak was all fat so the most of my sandwich was lettuce cheese and tomato a total waste of money sat on the balcony and a rat ran down the wall so we came inside all through the night we kept hearing noises in the roof along with our neighbours arguing On the plus side the views onto the greens watching kangaroos is nice the rooms are spacious and clean

Bonus

트립어드바이저 평점 4.0/5

Jacqui J TripAdvisor 인증 리뷰

I actually got upgraded to an Apartment with two bedrooms! Watching the Kangaroos on the green and the ducks come up to meet us. It was a lovely atmosphere. My young people enjoyed their stay and the breakfast was nice.

Worth the stay

트립어드바이저 평점 5.0/5

Excursion30796829149 TripAdvisor 인증 리뷰

Well-appointed room, modern styling, mini bar, coffee/tea making facility. Our room backed onto the golf course along with the roo's and colorful birds in the evening. Bit of a maze getting to reception. Restaurant was closed for renovation but could order the menu at the cafe/bar, food was ok but overpriced, in my opinion

Absolutely horrendous and would not recommend it to anyone. The staff needs proper training to serve customers.

트립어드바이저 평점 1.0/5

Westybesty TripAdvisor 인증 리뷰

This place is very poor at customer service. The vines cafe & bar staff are rude and lack basic customer service etiquette.

Rude and unprofessional staffs

트립어드바이저 평점 1.0/5

Pritula G TripAdvisor 인증 리뷰

I was deeply disappointed with my recent experience at The Vines Resort. While walking with my baby in a stroller, a staff member from the buggy team approached me in an extremely inappropriate and distressing manner. Instead of politely explaining safety concerns, I was told that my baby “could be killed.” This is a completely unacceptable way to speak to any parent or guest. Safety advice is important, but it can and should be delivered with respect and sensitivity. The language used was unnecessarily harsh, confrontational, and left me feeling shaken rather than cared for. For a resort that promotes itself as family-friendly, this experience showed a complete lack of professionalism and compassion. I will not be recommending this place to friends or family, and I hope management takes serious steps to retrain staff on how to communicate with guests.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 209 리뷰 8.6/10 위치
  • 568 리뷰 7.6/10 객실
  • 358 리뷰 6.4/10 서비스
  • 42 리뷰 1.4/10 인터넷 가격
  • 242 리뷰 7.5/10 편의 시설
  • 206 리뷰 4.1/10 레스토랑
  • 203 리뷰 6.5/10 청결도
  • 126 리뷰 6.9/10 조식

Powered by Trustyou

주변에 있는 다른 시설

더 바인스 지역 모든 호텔