ibis Styles Karratha 3.5성

고객 평점 (ALL 평가) 4.1/5 197 리뷰

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35 - 45 Searipple Road, 6714 KARRATHA, 호주

호텔설명

호텔 추가 정보

Providing guests with a range of convenient services and facilities, ibis Styles Karratha features gated onsite parking, free onsite parking, reduced mobility services and guest rooms, business services and air-conditioned guest rooms .

숙박

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호텔 위치

ibis Styles Karratha

35 - 45 Searipple Road
6714 KARRATHA
호주

GPS:-20.732172, 116.846733

전화

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔

HEARSON'S BISTRO

Hearson's Bistro offers a sumptuous seasonal Menu with Al Fresco Dining. OPEN HOURS: 06:00-09:00/12:00-14:00/18:00-20:30 - Mon-Sat 07:00-10:00/12:00-14:00/18:00-20:30 - Sun & Public Holidays

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.1/5  197 리뷰

TripAdvisor 평가  3.3/5  238 리뷰

Over rated

트립어드바이저 평점 3.0/5

Jasmine W 가족 - TripAdvisor 인증 리뷰

I personally thought this property was overrated and super expensive for what you got. It was difficult to find the entry; it was dark and dingy and not well sign posted. Yes it has a restaurant and a pool etc, but not everyone is there for that. We paid over $400 for the night and once inside the room it was no different than one we paid $200 for the previous night. The water from the shower ran straight out as there was no base stopping it. The sugars had not been checked for goodness knows how long as they were soaked with dry coffee. We had paid for late checkout as we arrived late.. (checkout usually 10am, we were there til 11). At 9:20am, there was a continual bang on the door and then it opened with a woman calling housekeeping.?? So unprofessional I thought! Our shoes were outside the door so surely they realised someone was in there?

Hi Jasmine, Thank you for taking the time to share your feedback. I’m truly sorry to hear that your experience at our property didn’t meet expectations. We genuinely value guest insights like yours, as they help us identify areas where we can improve. I sincerely apologise for the issues you encountered – particularly regarding the housekeeping disruption, the condition of the sugar sachets, and the water runoff in the shower. These are not reflective of the standards we aim to uphold, and I’ve personally followed up with our housekeeping and maintenance teams to ensure these matters are addressed. I also understand your concerns about signage and access to the hotel. I’m pleased to share that by the end of this month, we’re installing four new street-facing signs around the property to make the entrance clearer and more welcoming for all guests. While I know this visit didn’t leave the best impression, I’d love the opportunity to welcome you back in the future to experience the improvements we’re putting in place. Warm regards, Mitchell Jones Assistant Manager ibis Styles Karratha

Nice stay

트립어드바이저 평점 5.0/5

holiday989 TripAdvisor 인증 리뷰

Had a pleasant stay at ibis styles. From the outside o was very hesitant but once got to rooms was very nice and modern. Nice pool area. The only down thing was the room had block out blinds, and the roller blinds didn’t fit the room properly so lights of light from the sun in the morning, but overall a great stay

Dear Holiday989 , Thank you for choosing to stay with us at ibis Styles and for sharing your feedback! We’re delighted to hear that you had a pleasant stay and enjoyed the modern rooms and our pool area. We sincerely apologize for the inconvenience caused by the roller blinds not fitting perfectly, allowing sunlight in the morning. Your feedback is invaluable, and we will certainly look into this issue to ensure greater comfort for our guests in the future. It was a pleasure to have you as our guest, and we hope to welcome you back soon for an even better experience! Warm regards, Toby Mew General manager Ibis Styles

Great service, a comfortable room.

트립어드바이저 평점 4.0/5

FJP0111 Couples - TripAdvisor 인증 리뷰

A friendly and hospitable welcome by Lexi. Restaurant was still open as we checked in late, great customer service by Anns. Amazing Barramundi & chips and the scotch fillet & sides was perfect. Our room was recently refurbished, clean and comfortable! Pool and surrounding grounds clean and tidy. Thanks for the welcome :)

Look at options

트립어드바이저 평점 2.0/5

Andrew C Couples - TripAdvisor 인증 리뷰

Room was older motel type with basic facilities Placed looked its age Pool was empty and looked neglected We were with a group so restaurant opened for us otherwise it was closed Drinks at the bar way overpriced Food was poor Breakfast buffet was poor with little choice Would not recommend

Never again

트립어드바이저 평점 2.0/5

Hib2499 Solo travel - TripAdvisor 인증 리뷰

Room dated but functional. Awesome tv. On e of the best I have had in a hotel. Aircon very loud but it worked well. Restaurant, if you can call it that, would have been better to go to Maccas. $10 cans of local beer??? I thought that must have been a mistake. Nope. Insane price. Ok, time to order food. All I wanted was a nice steak and salad. Told no steak at all (you would think that there would be steak due to steak being a staple of 99% of restaurants). Ok, lamb shanks. Nope. None of those either. Was told I could have lamb chops. Not on the menu but yep, I like lamb chops. They looked like and had the consistency of rubber. Had buffalo wings also. Frozen not freshly made. I am glad work paid for the food. Absolute disgrace. Food .5/10 (that’s point 5) Room 4/10

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 63 리뷰 9.3/10 위치
  • 121 리뷰 7.5/10 객실
  • 101 리뷰 8.9/10 서비스
  • 57 리뷰 6.4/10 청결도
  • 50 리뷰 6.9/10 레스토랑
  • 26 리뷰 4/10 가격 대비 가치
  • 22 리뷰 2.7/10 조식
  • 21 리뷰 5.3/10 수영장

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