ibis Styles Karratha Hotel 3 stars

Customer review rating (ALL Rating) 3.8/5 1,738 reviews

ALLSAFE approved hotel

ibis Styles Karratha
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+ 13 Services

Hotel extras

Providing guests with a range of convenient services and facilities, ibis Styles Karratha features free onsite parking, reduced mobility services and guest rooms, in-room WIFI access, business services, air-conditioned guest rooms and in-room movies.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Styles Karratha

35 - 45 Searipple Road
6714 karratha
australia

Fax: (+61)8/91854325

Check-in from 14h00

Check out up to 10h00

  • By plane

    KARRATHA At 14km / 8.7 miles

GPS:-20.732172, 116.846733

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Bar
  • Meeting rooms

HEARSONS BISTRO

Hearson's Bistro offers a sumptuous seasonal Menu with Al Fresco Dining. OPEN HOURS: 06:00-09:00/12:00-14:00/18:00-20:30 - Mon-Sat 07:00-10:00/12:00-14:00/18:00-20:30 - Sun & Public Holidays

Our accommodation(s)

Stylish yet functional, guest rooms at ibis Styles Karratha provide a peaceful retreat for guests to retire to at the end of a long day. Guests searching for hotels in Karratha can choose from a selection of accommodation options at this centrally located hotel, each suitable for up to three guests. Modern and inviting, each guest room contains a range of convenient amenities, including the beautifully comfortable ibis SweetBed, air-conditioning, WIFI access, an ensuite, and a TV with in-room movies.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 246

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
ibis Styles Karratha

100% genuine reviews from our guests

Find out more

ALL Rating 3.8/5

1,738 reviews

TripAdvisor Rating 3.5/5

231 reviews

Great Experience

Customer review rating 5.0/5

Gavin H. Families - 18/01/2022 Confirmed reviews ALL

Such friendly and helpful staff. One of the most enjoyable stayed we have experienced.

Dear Gavin, We very much appreciate your comments regarding your stay at the ibis Styles Karratha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lex Tuia General Manager ibis Styles Karratha

Well located

Customer review rating 3.5/5

Jai N. Families - 11/01/2022 Confirmed reviews ALL

Great central location, room was tidy and comfortable.

Dear Jai, We very much appreciate your comments regarding your stay at the ibis Styles Karratha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lex Tuia General Manager ibis Styles Karratha
Customer review rating 4.0/5

Helen Families - 10/01/2022 Confirmed reviews ALL

Nil issues, good staff

Dear Helen We very much appreciate your comments regarding your stay at the ibis Styles Karratha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lex Tuia General Manager ibis Styles Karratha

Excellent customer service

Customer review rating 4.5/5

Happy Couples - 28/12/2021 Confirmed reviews ALL

Clean room. Excellent and friendly customer service. Delicious meals! Wonderful check in by Moana Elkington!

Dear Noni, Thank you for the lovely feedback, in particular about the wonderful Moana, she is an asset and it is always lovely when guest see it too! Take care and stay safe. Sincerely, Lex Tuia General Manager ibis Styles Karratha

Good stay

Customer review rating 3.5/5

Anonymous Families - 18/12/2021 Confirmed reviews ALL

Clean room and friendly staff

Dear Kris-Tee, We very much appreciate your comments regarding your stay at the ibis Styles Karratha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lex Tuia General Manager ibis Styles Karratha

Good stay

Customer review rating 5.0/5

Vicki Business - 16/12/2021 Confirmed reviews ALL

Very friendly receptionist Clean room Good wifi Amazing - really amazing food delivered to my room - Lemon Myrtle Squid & probably the best ever Thai Beef Salad I have tasted. Too much work to eat in restaurant with others - maybe next time. Will be back

Dear Vicki We very much appreciate your comments regarding your stay at the ibis Styles Karratha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lex Tuia General Manager ibis Styles Karratha
Customer review rating 4.0/5

Anonymous Business - 15/12/2021 Confirmed reviews ALL

Can you please send me the invoice? I have asked for 3 times, no feedback.

Dear Zhuo I am sorry for any inconvenience, the invoice has been sent to you. Sincerely, Lex Tuia General Manager ibis Styles Karratha
Customer review rating 2.5/5

Anne S. Couples - 15/12/2021 Confirmed reviews ALL

Disappointed no pool as it was very hot over 40 degrees. No tea spoon to make coffee terrible when you have a kettle and coffee and tea and nothing to stir it with shocking !!

Dear Anne Thank you for taking the time to tell us about your experience at the ibis Styles Karratha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Unfortunately we did recently have to close the pool for 24 hours as we had to do some urgent repairs on the pool, I am sorry. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lex Tuia General Manager ibis Styles Karratha

Amazing service and well located

Customer review rating 5.0/5

Jess Business - 13/12/2021 Confirmed reviews ALL

I really want to acknowledge the reception lady on the afternoon/night shift that checked us in. I went to my room and discovered the aircon wasn't working, I called reception and she came out immediately to try a few things and determined I needed to change rooms. When she came back with the key for my new room she brought a packet of chips, can of coke and a glass of ice to go with it. It's been a while since I've experienced such amazing customer service even to a fine detail as a glass of ice to go with my drink. The day shifters in the restaurant were also attentive and positive. My colleagues and I also noticed that your workers are happy with their jobs and interact with each other so well. We'll keep booking their for our future work trips.

Dear Jess We very much appreciate your comments regarding your stay at the ibis Styles Karratha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lex Tuia General Manager ibis Styles Karratha

Well located

Customer review rating 3.5/5

Anonymous Couples - 13/12/2021 Confirmed reviews ALL

The room was lovely and clean and cool when we arrived. Unfortunately the hotel room service was disappointing, we had to ask three times for our room to be services on day 2 after the first day it wasn't done to be told it would be done that afternoon, not a great impression.

Dear Kylie Thank you for your feedback regarding your recent stay at the ibis Styles Karratha. I am sorry that your services were not as you expected and we will look into this for our future guests. Take care and stay safe. Sincerely, Lex Tuia General Manager ibis Styles Karratha

Good stay

Customer review rating 4.0/5

Tina N. Couples - 13/12/2021 Confirmed reviews ALL

Overnight stay.

Dear Tina I am very glad you had a good stay at ibis Styles Karratha. Thank you again for sharing your experience, and we look forward to seeing you again in the future. Sincerely, Lex Tuia General Manager ibis Styles Karratha

Dirty room

Customer review rating 2.0/5

David Business - 06/12/2021 Confirmed reviews ALL

The room cleanliness, in particular the toilets, was below anything I saw in my life, maybe to the exception of backpackers hotels I visited 30 years ago in Indonesia. I'm a "doer" person, so I took on myself to be the cleaner. Most people would have rushed back to the reception to complain and to require another room. Also, they do not seem to think that towels should be changed every day. Apart from this, very unreliable wifi. The staff was really friendly, however!

Dear David I am very sorry that your room was not clean, and I wish you had rushed back to let us know so we could have rectified this for you. Please accept my sincere apologies. I am very pleased to hear however that you found our staff friendly, they are our best asset. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lex Tuia General Manager ibis Styles Karratha

Great stay

Customer review rating 5.0/5

Bobbyjo T. Families - 06/12/2021 Confirmed reviews ALL

Great stay good food

Dear Bobby-Jo, We very much appreciate your comments regarding your stay at the ibis Styles Karratha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lex Tuia General Manager ibis Styles Karratha

Great location

Customer review rating 5.0/5

Mandy Solo - 06/12/2021 Confirmed reviews ALL

The room was clean and comfortable The staff were outstanding nothing was too much trouble

Dear Mandy, Thank you so very much for the lovely feedback, especially for the team, it is very much apreciated. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lex Tuia General Manager ibis Styles Karratha

Fantastic hospitality

Customer review rating 4.5/5

Anonymous Couples - 28/11/2021 Confirmed reviews ALL

the best hospitality experienced in a long time, the staff were kind, courteous and genuinely friendly and the food from the restaurant was awesome

Dear Graham, We very much appreciate your comments regarding your stay at the ibis Styles Karratha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lex Tuia General Manager ibis Styles Karratha

Checked In and Checked Out Straight Away - Disgusting Hotel!

TripAdvisor rating 1.0/5

cathdejonge 07/08/2020 TripAdvisor review

Our first impression was that it was not very well maintained and certainly very run down! The room we were assigned to was dark and dingy and the curtains falling apart and the duvet looked like it had not been cleaned for years. To top it all, we had 3 bags of garbage placed there, totally disgusting! Being international travellers, we try to stay in an Accor hotel whenever we can and certainly did not expect a trusted brand to have such low standards. At the very least, it should be clean and tidy, a little more effort in maintaining the property would certainly go far! 10 minutes after checking in, we checked out. We did not receive any ALL points for our room despite full payment made and certainly no refund given. Never again with Ibis Styles especially Ibis Styles Karratha!

Dirty

TripAdvisor rating 1.0/5

allan1112020 29/07/2020 TripAdvisor review

The restaurant had nice food, but went downhill after this. There were old chips on the inside window sills. Blood stains on the towels and all sorts of things under the beds. the layers of dust suggesting they hadn't been cleaned since the dark ages. Even a used tooth brush? There was more and I have photos of it all. There were people up talking and moving around outside our room until 1:40am and then started again at 4:30am. etc etc.

Poor value for money

TripAdvisor rating 3.0/5

HMM0702 Business - 13/03/2020 TripAdvisor review

When I checked in there were no towel in the room. After I requested they just gave one bath towel. No hand towel or floor towel etc. I was staying very close to reception but wi fi was very poor.So over all there are better properties in Karratha for the same price range

Karratha Overnight

TripAdvisor rating 2.0/5

Happiness61161602789 04/03/2020 TripAdvisor review

This hotel was very disapointing, the door to the room looked like someone releaved themselfs on it. Overall old and not pleaseing to the eye. The WiFi did not work. The bed was OK. Sorry but i will not be back.

Ibis Karratha

TripAdvisor rating 5.0/5

nickcW9661KA Business - 16/09/2019 TripAdvisor review

The Ibis in Karratha is great hotel. Check in and Check out is quick. The Accor upgrade is handy. Close to amentities, bar, restaurants, shopping centre. The pool and bar areas are good. The staff are very friendly and the food is ok if you want a continental breakfast

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