ibis Styles Karratha

ibis Styles Karratha 3 stars

Customer review rating (ALL Rating) 3.7/5 316 reviews

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Description

Hotel extras

Providing guests with a range of convenient services and facilities, ibis Styles Karratha features free onsite parking, reduced mobility services and guest rooms, in-room WIFI access, business services, air-conditioned guest rooms and in-room movies.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Styles Karratha

35 - 45 Searipple Road
6714 KARRATHA
Australia

Telephone +61 8 9159 1000

Fax +61 8 9185 4325
  • By plane

    KARRATHA At 14km / 8.7 miles

GPS:-20.732172, 116.846733

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Bar
  • Meeting rooms

HEARSON'S BISTRO

Hearson's Bistro offers a sumptuous seasonal Menu with Al Fresco Dining. OPEN HOURS: 06:00-09:00/12:00-14:00/18:00-20:30 - Mon-Sat 07:00-10:00/12:00-14:00/18:00-20:30 - Sun & Public Holidays

Our accommodation(s)

Stylish yet functional, guest rooms at ibis Styles Karratha provide a peaceful retreat for guests to retire to at the end of a long day. Guests searching for hotels in Karratha can choose from a selection of accommodation options at this centrally located hotel, each suitable for up to three guests. Modern and inviting, each guest room contains a range of convenient amenities, including the beautifully comfortable ibis SweetBed, air-conditioning, WIFI access, an ensuite, and a TV with in-room movies.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  316 reviews

TripAdvisor Rating  3.5/5  232 reviews

Last time I stay here

Customer review rating 2.0/5

Glenn B. Business - Confirmed reviews ALL

Rooms are basic but ok. Cleaners do a great job But A very noisy hotel People having parties until 2am People sitting outside their rooms talking until 5am Do not recommend this hotel if you want peace & quiet

Dear Glenn Thank you for taking the time to tell us about your experience at the ibis Styles Karratha. I am sorry that you had noisy people outside your room, my sincerest apologies. Take care and stay safe. Sincerely, Lex Tuia General Manager ibis Styles Karratha

Did the Job

Customer review rating 3.5/5

Nigel C. Business - Confirmed reviews ALL

Upon arrival at 5.40pm the reception was unattended and I was kept waiting until the receptionist came from the restaurant. Check in was efficient. Upon arrival at the room the key would not work so I had to return. It turned out that the door handle sticks and I had to be more vigorous with it. The room was freshly painted but lacked any pictures, clocks or ornaments. Bathroom was nicely appointed but shower rail needed attending too. Bed was comfortable and I had a good sleep. Check out was the same. Reception not attended and the "Dial 9" was not answered. Eventually arrived. Checkout was quick, but I never got the emailed invoice!

Dear Nigel Thank you for your recent feedback regarding your stay at the ibis Styles Karratha. Unfortunately we do have a limited team and they were probably multi tasking! I have just sent the invoice to you, my apologies we did not send on checkout, if you do not receive please do not hesitate to contact us. Take care and stay safe. Sincerely, Lex Tuia General Manager ibis Styles Karratha

Business trip

Customer review rating 4.0/5

F. Business - Confirmed reviews ALL

Two nights on a quick business trip. Usually stay at The International, though Ibis looked okay and is located better.

Dear Glenn We very much appreciate your comments regarding your stay at the ibis Styles Karratha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lex Tuia General Manager ibis Styles Karratha

Customer review rating 3.0/5

David H. Families - Confirmed reviews ALL

There was not the attentiveness, that this facility gave prior to Covid, this was a regular stay point for myself for many years, but was disappointed with the overall experience.

Dear David Thank you for taking the time to tell us about your experience at the ibis Styles Karratha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lex Tuia General Manager ibis Styles Karratha

Well located & rooms were very clean and modern

Customer review rating 5.0/5

L H. Business - Confirmed reviews ALL

Very pleasant stay at this hotel the staff very friendly and rooms were modern and clean.Centrally located so you can walk to supermarkets and eateries.

Dear Ms H., Thank you for your recent review on the ibis Styles Karratha, and particularly a big thank you for the lovely comments on our team...they are our best asset and it is always a pleasure when this is recognised! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lex Tuia General Manager ibis Styles Karratha

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