ibis Styles Karratha 3.5 stars

Customer review rating (ALL Rating) 4.2/5 207 reviews

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Description

Hotel extras

Providing guests with a range of convenient services and facilities, ibis Styles Karratha features gated onsite parking, free onsite parking, reduced mobility services and guest rooms, business services and air-conditioned guest rooms .

Our accommodation(s)

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Hotel location

ibis Styles Karratha

35 - 45 Searipple Road
6714 KARRATHA
Australia

GPS:-20.732172, 116.846733

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

HEARSON'S BISTRO

Hearson's Bistro offers a sumptuous seasonal Menu with Al Fresco Dining. OPEN HOURS: 06:00-09:00 | 12:00-14:00 | 18:00-20:30 MON-SAT 07:00-10:00 | 12:00-14:00 |18:00-20:30 SUN & Public Holidays ** Room Service is also available for hotel guests

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  207 reviews

Customer review rating 4.0/5

Michelle R. Business - Confirmed reviews ALL

comfortable, good meals

Customer review rating 4.5/5

Gordon A. Business - Confirmed reviews ALL

Great rooms, excellent service and facilities available for guests.

Hi Gordon, Thank you for taking the time to share such detailed feedback regarding your recent stay at ibis Styles Karratha. We’re delighted to hear you enjoyed the rooms, service, pool, and dining experiences, and especially pleased that our reception and bistro teams helped make your stay memorable. Your kind words will certainly be shared with the entire team. We also appreciate your constructive feedback regarding the WiFi speed, breakfast selection, and ALL member recognition. Guest feedback like yours is invaluable as we continue to improve the overall experience we provide. Thank you again for choosing to stay with us, and we look forward to welcoming you back to ibis Styles Karratha on your next visit. Kind regards, Mitchell Jones

Customer review rating 5.0/5

Gary D. Business - Confirmed reviews ALL

Excellent staff, friendly & welcoming. Breakfast awesome, great quality & range Evening restaurant had a good range, and excellently prepared, and was so convenient after a long days work. Conveniently located in city centre.

Dear Gary, Thank you very much for taking the time to share such a detailed and positive review following your recent stay with us at ibis Styles Karratha. I’m genuinely pleased to hear that you enjoyed your experience, particularly our friendly and welcoming team, the quality and range of our breakfast, and the convenience and standard of our evening restaurant. It’s great to know these elements made your stay more comfortable after long workdays. I also appreciate your kind words regarding your booking experience and check-in, as well as your recognition of our cleanliness and sustainability efforts. We’re committed to maintaining high standards in all these areas, so your feedback is very encouraging for the entire team. We sincerely value your loyalty as an Accor Gold member and are grateful for your recommendation. It was a pleasure having you stay with us, and we look forward to welcoming you back again on your next visit to Karratha. Warm regards, Mitchell jones Assistant Manager Ibis styles Karratha

Customer review rating 1.0/5

Sam L. Business - Confirmed reviews ALL

Very unprofessional, colleges room not made up on arrival at 1730 in the afternoon. Front desk needs to listen to the client and pay attention to what they are doing, I was billed twice while standing there and then 7 days later I have not had the sum of $2,362.62 returned to my account, this is disgraceful, quick to take it very reluctant to return it.

Hi Sam, Thank you for your feedback. We take concerns around billing and check-in processes seriously, and your comments have been reviewed with the team. The refund timeframe you’ve mentioned is in line with standard banking processing periods once a reversal has been completed; however, we understand this can still be inconvenient. Regarding pricing, Karratha operates within a high-demand regional market, particularly driven by corporate and project-based travel. As such, rates across all hotels in town can fluctuate significantly in line with demand and availability, which is consistent across the region. We acknowledge your arrival experience did not meet expectations, and we have reinforced procedures with the team to ensure better attention to detail, particularly for multi-room bookings. Your comments regarding room condition and facilities have also been shared with the relevant departments for review. We appreciate you taking the time to provide your feedback. Kind regards, Mitchell Jones Assistant Manager Ibis styles Karratha

Customer review rating 5.0/5

Dennis M. Business - Confirmed reviews ALL

Rooms were clean and well decorated

Hi Dennis, Thank you for your fantastic feedback and for awarding us a perfect score. We’re delighted to hear you had a very comfortable stay and that you found the rooms clean and well presented. It’s also great to know that all aspects of your visit—from check-in through to departure—met your expectations. We truly appreciate your loyalty as a Gold member of ALL – Accor Live Limitless, and we’re pleased we could provide a seamless experience during your business trip. We look forward to welcoming you back again soon. Kind regards, Mitchell jones Assistant Manager Ibis styles Karratha

Other web-users rate our hotel

  • 62 reviews 9.2/10 Location
  • 134 reviews 7.7/10 Room
  • 113 reviews 8.9/10 Service
  • 68 reviews 7/10 Cleanliness
  • 46 reviews 8.5/10 Food
  • 24 reviews 3.2/10 Value
  • 20 reviews 5.4/10 Breakfast
  • 19 reviews 7.5/10 Vibe

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