ibis Styles Karratha Hotel 3 stars

We arrived (3 guests) to our room which was reasonably clean apart from an unused cigarette next to the bed on the floor. We had driven a long distance and just needed somewhere to shower and sleep. We only had one towel. I saw reception and they advised there is a towel shortage and she will have to get some more from another room. She bought us only one extra. 3 people shared 2 towels. For accommodation that is signifcantally more expensive than most places due to its industry area and benefiting from people passing through, it wasn't worth the $220 / night.

I stayed one night. Staff were very helpful and friendly. Bed was comfortable, wifi was a bit hit and miss.

Staff were welcoming and efficient, rooms are a bit tired and could do with a refresh. Meals were okay

Check in and out was seamless with excellent customer service. The rooms are looking "tired" Evening meal was good value

It was ok, a room to stay

We stopped in traveling between Karijini NP and Exmouth. Pleasantly surprised by the pretty town. Pool area was inviting. Room was nice, a bit dated, and we could not get free wifi to work in or outdoors. Bathroom sink might spray you and hard to fill kettle from that tap. Quiet rooms, AC worked fine.

The food in the restaurant was good, but the room I was in -Room 40 was in desperate need of attention. The motel did not appear to be busy, yet I was provided with a room far away from reception, next door to two men who were sharing a room and were somewhat noisy. The room was quite dirty containing mold in the bathroom and the floors did not appear to be clean. There were also cobwebs in the room and the air conditioner was smelly and noisy.

The rates are too high

room was comfortable but tv and remote control did not work even after changing batteries in remote

Good facilities a bit dated, however clean and tidy with good, pleasant staff service. Enjoyable stay.

We needed a place to stay just for the night as we were travelling through. Great location, the staff we’re happy and friendly.

Staff were really good, professional. The bathrooms run down. The restaurant air conditioning was not working problem. Meals were large but had a cockroach climb out of my salad. The gardens were very dry and looked unloved. Were going to stay there again but we cancelled our booking for 11 Jan. Have booked at Ibis Port Hedland so hoping this will be a better stay as we are about to Check into ACCOR Kuta Heritage on 6 Jan for 5 nights.

We were thankful to have a place to stay. The staff were friendly and helpful. The food however was sub-standard especially as the prices were up there e.g. the steak was requested to be medium/rare but was well done. The tuna steak was of poor quality.

The hotel needs updated but saying that the team were fantastic all of them from the reception to the pool man they were happy. But the facilities needed updating - bathrooms looked dirty but was just stained from wear.

good services from staff