ibis Styles Karratha Hotel 3 stars

Customer review rating 3.7/5 1,619 reviews

ALLSAFE approved hotel

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Room 1

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ibis Styles Karratha
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+ 18 Services

Hotel extras

Providing guests with a range of convenient services and facilities, ibis Styles Karratha features free onsite parking, reduced mobility services and guest rooms, in-room WIFI access, business services, air-conditioned guest rooms and in-room movies.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI in your room
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Leisure and activities
  • Outdoor unheated pool
  • Beach and water sports
  • Other sports activities
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 3 Bar(s)
Business services
  • 2 Meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

ibis Styles Karratha

35 - 45 Searipple Road
6714 karratha
australia

Tel: +61891591000

Fax: (+61)8/91854325

Check-in from 14h00

Check out up to 10h00

  • By plane

    KARRATHA At 14km / 8.7 miles

GPS :-20.732172, 116.846733

Our accommodation(s)

Stylish yet functional, guest rooms at ibis Styles Karratha provide a peaceful retreat for guests to retire to at the end of a long day. Guests searching for hotels in Karratha can choose from a selection of accommodation options at this centrally located hotel, each suitable for up to three guests. Modern and inviting, each guest room contains a range of convenient amenities, including the beautifully comfortable ibis SweetBed, air-conditioning, WIFI access, an ensuite, and a TV with in-room movies.

Standard Room 1 Queen Bed

Accessible room
  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room 1 Queen and 1 Single Bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Family Room 1 Queen and 2 Single Beds

  • Max. number of persons: 4
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

HEARSON'S BISTRO

Type of cuisine: Bistro

Hearson's Bistro offers a sumptuous seasonal Menu with Al Fresco Dining. OPEN HOURS: 06:00-09:00/12:00-14:00/18:00-20:30 - Mon-Sat 07:00-10:00/12:00-14:00/18:00-20:30 - Sun & Public Holidays

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 20:30

  • Mon
  • Tue
  • Wed
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  • Sun

COCKTAIL BAR

Non contractual photo

COCKTAIL BAR OVERLOOKS POOL AREA -ABLE TO ALSO SIT AND ENJOY A DRINK OUTDOORS

Lunch

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Dinner

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SALOON BAR/BISTRO

Non contractual photo

OPEN HOURS: 11:00-22:00 - Mon to Fri 10:00-23:00 - Sat 12:00-21:00 - Sun & PH

Lunch

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Dinner

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SPORTS BAR

Non contractual photo

OPEN HOURS: 11:00-22:00 - Mon to Fri 10:00-23:00 - Sat 12:00-21:00 - Sun & PH

Lunch

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Dinner

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Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 246

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
ibis Styles Karratha

100% genuine reviews from our guests

Find out more

ALL Rating 3.7/5

1,619 reviews

tripadvisor

TripAdvisor Rating 3.5/5

227 reviews

Facilities not working well

Customer review rating 0.5/5

Graeme Business - 16/04/2021 Confirmed reviews ALL

Toilet did not flush properly leaving faeces in toilet bowl. Bedside light not working; clock not working; no wifi details provided at check in

Dear Graeme Thank you for taking the time to tell us about your experience at the ibis Styles Karratha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lex Tuia General Manager ibis Styles Karratha
Customer review rating 4.0/5

Maranda Y. Families - 14/04/2021 Confirmed reviews ALL

had to come in from West Lewis Island early due to bad weather and needed 2 rooms for the family to stay

Dear Miranda We very much appreciate your comments regarding your stay at the ibis Styles Karratha. I am very sorry that you had a bed that was dirty, this is not too our standard. Thank you though for the lovely comments on out team! Thank you again for sharing your experience, and we hope to see you in the future. Kind regards Lex Tuia General Manager ibis Styles Karratha

Rooms a little tired but all in all not a bad stay

Customer review rating 3.5/5

Ric Business - 12/04/2021 Confirmed reviews ALL

First room had a stench through it. Second room was fine. New bathrooms lovely but rest of room a little tired and could deal with a more thorough clean.

Dear Ric We very much appreciate your comments regarding your stay at the ibis Styles Karratha. We are working hard on improving our tired rooms. I am sorry that your first room did not smell as nice as it should, but glad to hear you were accommodated with another room. We look forward to seeing you feedback with regards to our changes in the future. Sincerely, Lex Tuia General Manager ibis Styles Karratha

Good Location - but under renovation and super noisy.

Customer review rating 3.5/5

Jenelle D. Friends - 07/04/2021 Confirmed reviews ALL

Rooms are clean. No pool towel - disappointing No drinks in glass by the pool and we purchased from the bar - can I suggest you have plastic for the pool area? Food was good. Parking good. Renovations not great.... loud and start early in the morning. Even on Easter Sunday 7.00am. We where given white towels in our bathroom - they are stained orange from the red dirt but they look dirty. Laundry was great to use and easy access. All in all good trip just some things a little disappointing.

Dear Janelle We very much appreciate your comments regarding your stay at the ibis Styles Karratha. Thank you for your feedback with regards to your recent stay. I am sorry for the early start of the noise from the current renovations and the plastic for the pool is great idea! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you in the future. Kind regards Lex Tuia General Manager ibis Styles Karratha

Not worth what you pay for

Customer review rating 1.0/5

Trudy Business - 06/04/2021 Confirmed reviews ALL

General cleanliness of the room and bathroom was OK. The room was freezing, air con remote did not seem to work properly and no proper blanket (just two sheets, basically). Location to the city centre is good and service was fine.

Dear Trudy Thank you for taking the time to tell us about your experience at the ibis Styles Karratha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lex Tuia General Manager ibis Styles Karratha

Pleasent staff

Customer review rating 4.0/5

John Business - 06/04/2021 Confirmed reviews ALL

The staff were pleasent and friendly, however the food could have been better.

Dear John We very much appreciate your comments regarding your stay at the ibis Styles Karratha. I am very happy to hear that you thought our staff were friendly and pleasant. I am sorry to hear that you did not enjoy your meal. I would love to hear more about what you had and what you think we could do to improve this. If you have time I would appreciate you letting me know. Thank you again for sharing your experience, and we hope to improve on your next stay. Kind regards Lex Tuia General Manager ibis Styles Karratha

Nice staff. Terrible rooms.

Customer review rating 2.0/5

G Families - 14/03/2021 Confirmed reviews ALL

Staff are lovely. Some of the rooms are very poor.

poor room condition

Customer review rating 1.5/5

George Families - 13/03/2021 Confirmed reviews ALL

good location, friendly staff, condition of room well below expectations if you like broken fittings, peeling paint, stained barely functioning toilet, cockroaches on ceilings, free wifi but not in your room and a $260 per night price tag then this is the place for you.... never again

Dear Aaron, I am sorry that your stay did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, take care and stay safe! Kind regards Lex Tuia General Manager ibis Styles Karratha

amazing stay

Customer review rating 5.0/5

Dharminder S. Friends - 06/03/2021 Confirmed reviews ALL

great experience. amazing staff at reception. Sarah Smith and Alice Earler amazing girls at reception. thank you so much for both of them to make my stay so comfortable and pleasant.

Dear Dharminder It was lovely to meet you on checkout on your recent stay. Thank you for your lovely comments, and yes I agree with you Sarah and Alice are AMAZING. I am very pleased to have them here, our team are our biggest asset! Thank you again for sharing your experience, and I look forward to seeing you on your next holiday. Kind regards Lex Tuia General Manager ibis Styles Karratha

Just fantastic

Customer review rating 5.0/5

Dan R. Business - 05/03/2021 Confirmed reviews ALL

Overall experience was wonderful. Staff were friendly and helpful. Room was clean. Bed was comfy and the food was delicious.

Dear Dan It was lovely to meet you earlier this week on your recent stay at the ibis Styles Karratha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I look forward to seeing you in the future, I will make sure I have a nice glass of red for you when you arrive! Kind regards Lex Tuia General Manager ibis Styles Karratha

Helpful front desk staff

Customer review rating 2.5/5

Derek Solo - 26/02/2021 Confirmed reviews ALL

Room was not good at all. Desk staff were very helpful in assisting me to have 2nd night stay refunded by booking.com as my plans had changed.

Dear Derek Thank you for taking the time to tell us about your experience at the ibis Styles Karratha. I am sorry to hear that your shower was cold and that your tv did not work, please allow me to express my sincerest apologies. Our bathrooms are looking tired and you will be happy to hear that we are currently in the process of refurbishing them. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you for your feedback, please take care and stay safe! Kind regards Lex Tuia General Manager ibis Styles Karratha

Cockroaches, unemptied bin and toilet water leak

Customer review rating 1.0/5

Michel Business - 26/02/2021 Confirmed reviews ALL

Cockroaches in the bathroom, Garbage in the bin when arriving to the room and water leak from the toilet which must have been obvious by room cleaners. Generally, run down hotel - in and outside.

Dear Michel Thank you for taking the time to tell us about your experience at the ibis Styles Karratha. I would like to apologise as I am very sad to hear that you had cockroaches and rubbish in your room on arrival. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please take care and stay safe. Kind regards Lex Tuia General Manager ibis Styles Karratha

Easy Check ina nd booking

Customer review rating 4.0/5

Tony Business - 14/02/2021 Confirmed reviews ALL

Well located, room was comfortable and clean

Dear Tony Thank you for your lovely comments on your recent stay with us at the ibis Styles Karratha. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lex Tuia General Manager ibis Styles Karratha

Great Place to Stay

Customer review rating 5.0/5

Scott S. Solo - 08/02/2021 Confirmed reviews ALL

One night stop-over travelling Perth to South Hedland.

Dear Scott We very much appreciate your comments regarding your stay at the ibis Styles Karratha. It is always a pleasure to receive positive feedback, especially when the comments are so fantastic about our team, they are our best asset! I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Lex Tuia General Manager ibis Styles Karratha

Good location that’s about it

Customer review rating 1.5/5

Shane T. Business - 27/01/2021 Confirmed reviews ALL

When I went to put my bags in my room before I took off to do my business there were contractors using my room as a source of power so I didn’t want to leave my gear in there while that was happening so I put my bags back in my car and went and did my business till I returned at 3:30pm and the power cord was still there. I got the attention of one of the contractors and asked if I could remove the lead and he said yes they were finished with it for the day. Then I had to put up with jack hammering for about another hr. Then I went to take a shower and no hot water! Both taps turned on snd no matter how long it ran for it didn’t get over like warm. Then next morning was a public holiday so I went and had breakfast at 6am as I was told kitchen opens to be turned away and told it was 7 am due to public holiday only to return to my room and jack hammer to start again at 7am. Why put people in rooms so close to renovating

Dear Shane Thank you for taking the time to tell us about your experience at the ibis Styles Karratha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are currently renovating our bathrooms, so that we can improve our facilities for our guests in the future. I am sorry you were unable to get breakfast, please let me know when you are next in as I would like to apologise in person. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards Lex Tuia General Manager ibis Styles Karratha
Customer review rating 4.5/5

Shaz Families - 27/01/2021 Confirmed reviews ALL

Very comfortable. Clean. Close to shops. Great pool area

Dear Shaz It was great to hear you enjoyed our hotel on your recent stay. Thank you for the great feedback, and we look forward to seeing you in the future. Kind regards Lex Tuia General Manager ibis Styles Karratha

Great location

Customer review rating 4.0/5

Anonymous Families - 27/01/2021 Confirmed reviews ALL

Excellent service; very friendly & helpful

Dear Erina Thank you for your great feedback on your recent stay! We look forward to seeing you on your next visit. Kind regards Lex Tuia General Manager ibis Styles Karratha

Checked In and Checked Out Straight Away - Disgusting Hotel!

TripAdvisor rating 1.0/5

cathdejonge 07/08/2020 TripAdvisor review

Our first impression was that it was not very well maintained and certainly very run down! The room we were assigned to was dark and dingy and the curtains falling apart and the duvet looked like it had not been cleaned for years. To top it all, we had 3 bags of garbage placed there, totally disgusting! Being international travellers, we try to stay in an Accor hotel whenever we can and certainly did not expect a trusted brand to have such low standards. At the very least, it should be clean and tidy, a little more effort in maintaining the property would certainly go far! 10 minutes after checking in, we checked out. We did not receive any ALL points for our room despite full payment made and certainly no refund given. Never again with Ibis Styles especially Ibis Styles Karratha!

Dirty

TripAdvisor rating 1.0/5

allan1112020 29/07/2020 TripAdvisor review

The restaurant had nice food, but went downhill after this. There were old chips on the inside window sills. Blood stains on the towels and all sorts of things under the beds. the layers of dust suggesting they hadn't been cleaned since the dark ages. Even a used tooth brush? There was more and I have photos of it all. There were people up talking and moving around outside our room until 1:40am and then started again at 4:30am. etc etc.

Poor value for money

TripAdvisor rating 3.0/5

HMM0702 Business - 13/03/2020 TripAdvisor review

When I checked in there were no towel in the room. After I requested they just gave one bath towel. No hand towel or floor towel etc. I was staying very close to reception but wi fi was very poor.So over all there are better properties in Karratha for the same price range

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