ibis Styles Karratha 3.5 stars

Customer review rating (ALL Rating) 4.2/5 227 reviews

Best price
guarantee
ibis Styles Karratha - Image 1
ibis Styles Karratha - Image 2
ibis Styles Karratha - Image 3
ibis Styles Karratha - Image 4
35 - 45 Searipple Road, 6714 KARRATHA, Australia

Description

Hotel extras

Providing guests with a range of convenient services and facilities, ibis Styles Karratha features gated onsite parking, free onsite parking, reduced mobility services and guest rooms, business services and air-conditioned guest rooms .

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room 1 Queen and 1 Single Bed

Photo out of - Standard Room 1 Queen and 1 Single Bed

Newly Refurbished, Queen Bedding plus 1 Single Bed, Self-Controlled Air-conditioned comfort. Features a cozy queen-size bed, flat-screen TV, WIFI, Walk-In Shower and tea and coffee making facilities. Up to 3 adults.

  • Views:

    Garden View

Max. number of persons
3
Area
From 23 m² / 247 sq ft

Bedding

Single bed(s) x1

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free access with phone card

Tv Facilities

  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • 3 pers. max
  • 23 m² / 247 sq ft
  • Bedding 1 x Single bed(s) and 1 x Queen size bed(s)
  • Views: Garden View
See availabilities

Newly Refurbished, This bright, air-conditioned Family Room features 2 bedrooms, one with a queen-size bed and one with two single beds. Each room has a flat-screen TV and WIFI. Up to 4 adults.

Max. number of persons
4
Area
From 34 m² / 365 sq ft

Bedding

Queen size bed(s) x1

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free access with phone card

Tv Facilities

  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Separate closet

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
See availabilities

Newly Refurbished, stylishly appointed 1 bedroom suite featuring a separate living area with sofa bed. Each suite includes king-size bed, large flat-screen TV, WIFI & individually controlled air-conditioning. Up to 2 Adults & 1 child.

Max. number of persons
3
Area
From 33 m² / 355 sq ft

Bedding

King size bed(s) x1

Single sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Nespresso machine
  • Complementary in room coffee or tea

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • 42'/107 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Separate closet

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
See availabilities

Hotel location

ibis Styles Karratha

35 - 45 Searipple Road
6714 KARRATHA
Australia

GPS:-20.732172, 116.846733

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • 47 rooms
  • 2 rooms for people with reduced mobility
  • 2 connecting rooms
  • 47 non-smoking rooms
  • 2 floors

Languages spoken at the hotel

  • English

100% Non Smoking Property

Laundry / Valet Services

  • Laundry / Valet Services
  • Laundromat

Entertainment

  • Pool Table

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Luggage storage

  • Luggage storage

Pets

Pets not allowed

Catering

One Restaurant

Breakfast

  • Buffet Additional charge

Business

2 Meeting rooms

Business Center

  • Business center with support staff

Well-being

Outdoor Pool

  • Outside

Sports and leisure

Bowling

  • On site

Snorkelling/Scuba diving center

  • Nearby

Scuba diving

  • On site

Scuba diving

  • Nearby

Deep sea fishing/Sea fishing

  • Nearby

Snorkelling/Scuba diving center

  • On site

Bowling

  • Nearby

Deep sea fishing/Sea fishing

  • On site
  • On site
  • Outdoor parking
  • Private
  • 35 parking spaces

  • Parking pricing: 9.27 € 15 AUD Per day
  • Parking for a month
  • Parking for a week

Parking Lot Car Parking

35 - 45 Searipple Road, 6714 Karratha, Australia

GPS:-20.732172, 116.846733

Parking information

  • On site
  • Outdoor parking
  • Private

HEARSON'S BISTRO

Photo 1 out of 5 - HEARSON'S BISTRO

Hearson's Bistro offers a sumptuous seasonal Menu with Al Fresco Dining. OPEN HOURS: 06:00-09:00 | 12:00-14:00 | 18:00-20:30 MON-SAT 07:00-10:00 | 12:00-14:00 |18:00-20:30 SUN & Public Holidays ** Room Service is also available for hotel guests

Cooking style
Bistro
Accessibility
Accessible service
35 - 45 Searipple Road, 6714 Karratha, Australia
Telephone +61 8 9159 1000
Menu PDF
Opening hours
Monday
  • -
  • -
  • -
Tuesday
  • -
  • -
  • -
Wednesday
  • -
  • -
  • -
Thursday
  • -
  • -
  • -
Friday
  • -
  • -
  • -
Saturday
  • -
  • -
  • -
Sunday
  • -
  • -
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Reservation recommended
  • Meals by the swimming Pool

Payment

  • Cash
  • Credit card
  • Contactless

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu
  • Light menu
  • Gluten-free menu
  • Vegetarian menu

Hearson's Bistro offers a sumptuous seasonal Menu with Al Fresco Dining. OPEN HOURS: 06:00-09:00 | 12:00-14:00 | 18:00-20:30 MON-SAT 07:00-10:00 | 12:00-14:00 |18:00-20:30 SUN & Public Holidays ** Room Service is also available for hotel guests

Enjoy a sumptuous buffet breakfast with a selection of hot and cold dishes, cereals, seasonal fruit, variety of pastries, and more. Available 06:00-09:00 - Mon-Sat 07:00-10:00 - Sun & Public Holidays

Outdoor Pool

Couples planning a Karratha wedding can find everything they need at ibis Styles Karratha. This impressive hotel features a great range of accommodation options, leisure facilities and versatile event space, with all the attractions of Karratha closeby.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  227 reviews

Customer review rating 3.5/5

David R. Business - Confirmed reviews ALL

Customer review rating 3.0/5

Mann C. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Catherine C. Business - Confirmed reviews ALL

Dear Catherine, Thank you for taking the time to provide feedback about your experience with us. We’re delighted that you enjoyed a friendly and comfortable stay and found your room clean and the bed comfortable. It was a pleasure to have you with us, and we look forward to welcoming you back to ibis Styles Karratha. Kind Regards Jack Dalton General Manager

Customer review rating 3.0/5

Dan B. Couples - Confirmed reviews ALL

Dear Dan, Thank you for taking the time to provide feedback about your experience with us. We sincerely apologise for the unpleasant situation you encountered at the hotel entrance upon arrival. This is certainly not the welcome we want any guest to receive. Your comments have been shared with our team so that we can reinforce the appropriate monitoring of the hotel entrance and surrounding areas. We appreciate your honest feedback and hope to have the opportunity to provide you with a much more positive experience in the future. Kind Regards Jack Dalton General Manager

Customer review rating 3.5/5

Edward M. Business - Confirmed reviews ALL

Dear Edward, Thank you for taking the time to provide feedback about your experience with us. While we’re pleased that your late check-in went smoothly, we sincerely apologise that noise from our housekeeping team disturbed members of your group the following morning. We’re also sorry that your room did not have a “Do Not Disturb” sign. Your comments have been shared with the relevant teams so that we can address both issues and prevent them from recurring. We appreciate your honest feedback and hope to have the opportunity to provide you with a more comfortable experience in the future. Kind regards, Jack Dalton General Manager ibis Styles Karratha

Customer review rating 3.0/5

Mann C. Business - Confirmed reviews ALL

Checked in later in the evening, check in was relatively seamless, the restaurant was relatively quiet and food was ordered, however it took around 30 minutes to arrive which seemed unusual given the quite restaurant. TV within the room didn't work properly. At breakfast, there was minimal food stocked, most of the drink containers were empty. Unfortunately, you can get the same standards elsewhere and not pay $500....

Customer review rating 4.5/5

Catherine C. Business - Confirmed reviews ALL

Rooms were clean. Bed was comfortable.

Dear Catherine, Thank you for taking the time to provide feedback about your experience with us. We’re delighted that you enjoyed a friendly and comfortable stay and found your room clean and the bed comfortable. It was a pleasure to have you with us, and we look forward to welcoming you back to ibis Styles Karratha. Kind Regards Jack Dalton General Manager

Customer review rating 3.0/5

Dan B. Couples - Confirmed reviews ALL

Apart from the bloke urinating in the hedge at the entrance when we arrived it was ok

Dear Dan, Thank you for taking the time to provide feedback about your experience with us. We sincerely apologise for the unpleasant situation you encountered at the hotel entrance upon arrival. This is certainly not the welcome we want any guest to receive. Your comments have been shared with our team so that we can reinforce the appropriate monitoring of the hotel entrance and surrounding areas. We appreciate your honest feedback and hope to have the opportunity to provide you with a much more positive experience in the future. Kind Regards Jack Dalton General Manager

Customer review rating 3.5/5

Edward M. Business - Confirmed reviews ALL

Check-In experience was good, we arrived late in the evening due to operational reasons. Unfortunately, Noise from housekeeping disturbed multiple members of our group the next day. My room did not have a "do not disturb" sign.

Dear Edward, Thank you for taking the time to provide feedback about your experience with us. While we’re pleased that your late check-in went smoothly, we sincerely apologise that noise from our housekeeping team disturbed members of your group the following morning. We’re also sorry that your room did not have a “Do Not Disturb” sign. Your comments have been shared with the relevant teams so that we can address both issues and prevent them from recurring. We appreciate your honest feedback and hope to have the opportunity to provide you with a more comfortable experience in the future. Kind regards, Jack Dalton General Manager ibis Styles Karratha

Customer review rating 5.0/5

Michael S. Business - Confirmed reviews ALL

Very impressed with the service and the support from staff , great facilities and a friendly atmosphere

Dear Michael, Thank you for taking the time to provide feedback about your experience with us. We’re delighted that you enjoyed our central location, facilities and friendly atmosphere. Your kind words about the service and support provided by our team are greatly appreciated and will be proudly shared with them. It was a pleasure to have you with us, and we look forward to welcoming you back to ibis Styles Karratha. Kind Regards, Jack Dalton General Manager

Customer review rating 4.5/5

Mark W. Business - Confirmed reviews ALL

Very good and friendly

Dear Mark, Thank you for taking the time to provide feedback about your experience with us. We’re delighted you enjoyed your stay and appreciated our friendly team. It was a pleasure to have you with us, and we look forward to welcoming you back to ibis Styles Karratha. Kind Regards Jack Dalton General Manager

Customer review rating 5.0/5

Gareth D. W. Business - Confirmed reviews ALL

Staying for the third time in two years. Always a pleasant experience with helpful and friendly staff. Clean and comfortable facilities.

Dear Gareth, It is always a pleasure to have you stay with us! Thank you for returning to ibis Styles Karratha for your third visit and for sharing such lovely feedback. We’re delighted that you continue to enjoy our friendly service and clean, comfortable facilities. Your continued support means a great deal to the team, and we look forward to welcoming you back for your fourth stay! Kind Regards Jack Dalton General Manager

Customer review rating 4.5/5

Sophie E. Business - Confirmed reviews ALL

I enjoyed my stay. The rooms were spacious, the air conditioning was excellent, the beds were very comfortable, and the staff provided friendly service.

Hi Sophie, thank you for taking the time to provide your feedback following your stay with us at IBIS STYLES Karratha. We are thrilled to hear you had such a comfortable and enjoyable stay with us and truly appreciate your positive comments regarding the room and the friendly service provided by our team. We look forward to welcoming you back again soon and wish you safe travels. Jack Dalton General Manager IBIS STYLES Karratha

Customer review rating 4.0/5

Michael B. Business - Confirmed reviews ALL

Warm welcome and located in the heart of town. When it came to value for money (over$700 for the night) it was disappointing with what you actually got for your money. The room was basic, the door to the room was damaged, hard to open and the cover on the electronic locking mechanism was missing. The evening meal was cooked well however when served it wasn't hot, not even warm. The two staff members (reception and waitress) I had dealings with, were extremely helpful. The takeaway lunch I was advised came with broccoli and when I opened it, there was only pasta and sauce.

Hi Michael, thank you for taking the time to provide your feedback following your stay with us at IBIS STYLES Karratha. We truly appreciate you highlighting both the aspects of your stay that you enjoyed, as well as providing valuable feedback on areas where we can continue to improve. Guest feedback is important to us and assists our team in identifying opportunities to further improve both our product and service offering. We appreciate your comments and thank you again for choosing to stay with us. We hope to have the opportunity to welcome you back again soon and wish you safe travels. Jack Dalton General Manager IBIS STYLES Karratha

Customer review rating 3.5/5

Lorraine H. Families - Confirmed reviews ALL

Good experience except finding mold in the shower

Hi Lorraine, thank you for taking the time to provide your feedback following your stay with us at IBIS STYLES Karratha. We are pleased to hear you had a comfortable and enjoyable stay overall. We also appreciate you bringing the cleanliness concern in the shower to our attention. Your feedback has been shared with the relevant team for review and follow-up as we continue working to improve our product and overall guest experience. Thank you again for your feedback. We hope to have the opportunity to welcome you back again soon and wish you safe travels. Jack Dalton General Manager IBIS STYLES Karratha

Customer review rating 3.5/5

Leigh J. M. Business - Confirmed reviews ALL

staff were nice, room was clean, bed was comfortable with good pillows

Hi Leigh, thank you for taking the time to provide your feedback following your stay with us at IBIS STYLES Karratha. We are pleased to hear you had a comfortable stay and truly appreciate your positive comments regarding the cleanliness of the room and our friendly team. Thank you again for your feedback. We hope to have the opportunity to welcome you back again soon and wish you safe travels. Jack Dalton General Manager IBIS STYLES Karratha

Customer review rating 4.0/5

Taylor D. Business - Confirmed reviews ALL

Room really clean and staff could not do anymore to make my stay any better. The only negatives were disruptive neighbours as the walls of the room were so thin, and food and drinks prices were expensive.

Hi Taylor D., thank you for taking the time to provide your feedback following your stay with us at IBIS STYLES Karratha. We are delighted to hear you found your room clean and that our team helped make your stay an enjoyable one. Your kind comments will be shared with the team and are greatly appreciated. We are however sorry to hear that noise from neighbouring guests impacted your stay and comfort. We appreciate you bringing this to our attention and will continue working to ensure a peaceful environment for all guests. Thank you again for your feedback. We hope to have the opportunity to welcome you back again soon and wish you safe travels. Jack Dalton General Manager IBIS STYLES Karratha

Customer review rating 5.0/5

Phoebe B. Business - Confirmed reviews ALL

Super friendly staff. Nice clean room. Well located.

Hi Phoebe, thank you for taking the time to provide your feedback following your stay with us at IBIS STYLES Karratha. We are absolutely delighted to hear you had such a wonderful stay and truly appreciate your kind comments regarding our friendly team, clean rooms and convenient location. Your feedback means a great deal to us and will be shared with the team, who will be thrilled to know they helped make your stay so enjoyable. We look forward to welcoming you back again soon and wish you safe travels. Jack Dalton General Manager IBIS STYLES Karratha

Customer review rating 5.0/5

Fiona R. Business - Confirmed reviews ALL

Staff were very accommodating

Hi Fiona, thank you for taking the time to provide your feedback following your stay with us at IBIS STYLES Karratha. We are absolutely delighted to hear you had such a wonderful stay and truly appreciate your kind comments regarding our team, meals and overall hospitality. Your feedback means a great deal to us and will be shared with the team, who will be thrilled to know they helped make your stay so enjoyable. We look forward to welcoming you back again soon and wish you safe travels. Jack Dalton General Manager IBIS STYLES Karratha

Customer review rating 4.0/5

Gordon B. N. Business - Confirmed reviews ALL

ok

Hi Gordon, thank you for taking the time to provide your feedback following your stay with us at IBIS STYLES Karratha. We are pleased to hear you enjoyed your stay overall and truly appreciate you choosing to stay with us. Thank you again for your feedback. We look forward to welcoming you back again soon and wish you safe travels. Jack Dalton General Manager IBIS STYLES Karratha

Customer review rating 3.0/5

Dan B. Business - Confirmed reviews ALL

Had a dinner in the restaurant, ordered market fish of the day, serve was tiny, and cold, wait staff also forgot my wine until I went to bar to remind them. Breakfast was very over priced, I thought I was told it was $30, was charged $38, plus an extra $6 for a coffee.. pastries were nice. Was happy with the room, very spacious, very clean. Air con unit was noisy / intermittent clicking noise, fridge was plenty big but noisy.

Hi Dan, thank you for taking the time to provide your feedback following your stay with us at IBIS STYLES Karratha. We are pleased to hear you found your room spacious and clean and appreciate you highlighting those positive aspects of your stay. We are however sorry to hear that your dining experience and some aspects of your room did not meet expectations. Your comments have been shared with the relevant teams for review as we continue working to improve both our product and service offering. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back again in the future and wish you safe travels. Jack Dalton General Manager IBIS STYLES Karratha

Customer review rating 1.0/5

Joseph K. M. Business - Confirmed reviews ALL

I would like to provide some feedback regarding my recent stay at your hotel during a work trip. Firstly, I would like to acknowledge that I have generally had positive experiences staying at ibis Styles Karratha. The rooms have consistently been clean and comfortable, I appreciate the convenient access to the laundry facilities, and your staff have always been professional, courteous, and helpful in all my interactions. I have no complaints regarding the facility itself or the service provided by your team. Unfortunately, during my most recent stay, I experienced a significant disturbance that greatly impacted my ability to rest. Late in the evening, at approximately 11:30 pm, a serious commotion began in the room adjacent to mine. The disturbance appeared to involve a couple engaged in a prolonged argument, with loud shouting, fighting, repeated banging against walls, and what sounded like objects being thrown. At one point, the disturbance appeared to spill into the outdoor garden area. Regrettably, the noise continued throughout the night and did not subside until around 5:00 am the following morning. As a result, I was unable to sleep and spent most of the night awake listening to the ongoing noise. Having come off a 12-hour workday, I had an extremely difficult night and arguably the worst night's sleep I have experienced during any stay at Ibis Karratha, or indeed at any hotel. I fully appreciate that incidents such as these cannot always be anticipated, particularly when they occur after hours. However, given the duration and severity of the disturbance, I believe some form of intervention or escalation process may have been warranted to help maintain a safe and peaceful environment for guests. I suspect many of your patrons, particularly those travelling for work and business purposes, rely heavily on a quiet night's rest before returning to site or work commitments the following day. It is also worth noting that this is not the first time I have experienced excessive noise during a stay at the hotel. On previous occasions, I have been understanding of the challenges associated with managing noise in shared accommodation environments, as the disturbances were relatively minor. However, the severity and duration of this particular incident prompted me to formally raise the matter. At this stage, I am not necessarily seeking a specific resolution, but I did feel it was important to bring the issue to your attention so that it can be reviewed and, where possible, improvements can be considered to prevent similar experiences for future guests. Thank you for taking the time to read my feedback. I remain appreciative of the service and hospitality your team regularly provides and look forward to hearing your thoughts.

Hi Joseph, thank you for taking the time to provide such detailed feedback following your recent stay with us at IBIS STYLES Karratha. We sincerely appreciate your continued support of the hotel and your kind comments regarding our team, facilities and the service you have consistently received during your previous stays. We are however very sorry to hear that your most recent stay was impacted by the unacceptable noise disturbance from neighboring guests. Please be assured that the guests responsible have been formally advised that they are no longer welcome to stay at the hotel. While incidents of this nature are fortunately uncommon, we acknowledge the significant impact this had on your stay and appreciate you bringing it to our attention. Thank you again for your constructive feedback, which has been shared with the team as we continue reviewing our processes to ensure all guests can enjoy a comfortable and peaceful stay. We value your continued patronage and sincerely hope your next stay with us is far more comfortable and uninterrupted. Jack Dalton General Manager IBIS STYLES Karratha

Customer review rating 4.0/5

Simon G. Business - Confirmed reviews ALL

Overall great place to stay. Felt like an accor property with all staff exceptionally trained in customer service from check in and check out to the breakfast team. You don't always get this in places like Karratha where staff are not always properly trained and sometimes can have an attitude. comfortable room, great desk for working in the room A few even better ifs for the management team. I had room 21 with sliding door and a key which was fine although I wanted to leave the windows open when I was working in my room during the day it would be distracting with people walking past and being able to see directly in - Suggestion is a second translucent curtain is added so natural light and a bit of the pool side view can come in during the day but with a bit of privacy from people walking past. Also the air conditioner at night kept blinking with a red or blue wifi light that was a bit distracting when everything else was perfectly blacked out for a really good night's sleep. The remote on the AC unit could also be replaced as it was missing the battery cover, the batteries fell out at one point and the buttons were really hard to push to get the unit to respond. With breakfast on the first day I arrived at 6am opening and they were really only getting setup, half the dishes weren't out til 6:15 and some weren't warm yet, e.g. the sausages were precooked and still cold from the fridge and been placed on a warmer plate in a cast iron dish. The food was still good though but would be great if all ready and hot at 6am or just tell guests to come from 6:30 when the food is out. I also had an issue with the iron in the room when ironing my shirts and a lot of calcified black and white materials were dislodged. Suggest the irons all need to be descaled regularly and a bottle of demineralised water for the iron is left in the cupboard. Aside from that great place to stay and will happily come back next time

Hi Simon, thank you for taking the time to provide such detailed feedback following your stay with us at IBIS STYLES Karratha. We sincerely appreciate you highlighting both the aspects of your stay you enjoyed, as well as the areas where we have opportunities to improve. Your comments regarding breakfast, the air conditioning remote, the in-room iron and your suggestions to further enhance the guest experience have been shared with the relevant teams for review. Feedback such as yours is invaluable in helping us continue to improve both our product and service offering. We are delighted to hear you enjoyed your stay overall and that you plan to return. We look forward to welcoming you back again soon and wish you safe travels. Jack Dalton General Manager IBIS STYLES Karratha

Customer review rating 4.5/5

Paul G. Business - Confirmed reviews ALL

Staff very helpful and made things very easy to organise

Hi Paul, thank you for taking the time to provide your feedback following your stay with us at IBIS STYLES Karratha. We are thrilled to hear you had a great stay with us and truly appreciate your positive feedback regarding the helpful service provided by our team. It is wonderful to hear we were able to make your stay comfortable and enjoyable. We look forward to welcoming you back again soon and wish you safe travels. Jack Dalton General Manager IBIS STYLES Karratha

Other web-users rate our hotel

  • 56 reviews 9.4/10 Location
  • 127 reviews 7.3/10 Room
  • 109 reviews 8.3/10 Service
  • 68 reviews 7.3/10 Cleanliness
  • 50 reviews 8/10 Food
  • 26 reviews 2.3/10 Value
  • 20 reviews 7.8/10 Amenities
  • 20 reviews 4/10 Breakfast

Powered by Trustyou

Frequently asked questions