Sofitel Legend Santa Clara Cartagena 5성

고객 평점 (ALL 평가) 4.7/5 1,601 리뷰

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호텔설명

호텔 추가 정보

  • The hotel offers various activities, such as coffee tastings

  • Enjoy the best of French luxury in a 5-star hotel in Cartagena.

  • 45 minutes by car to Rafael Nuñez International Airport.

  • The hotel in Cartagena welcomes children and pets during your stay.

  • Take advantage of the halls for weddings and other parties.

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호텔 위치

Sofitel Legend Santa Clara Cartagena

Calle Del Torno 39-29, Barrio San Diego, (STATE) BOLIVAR
CARTAGENA
Colombia

GPS:10.428294, -75.547714

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.7/5  1,601 리뷰

TripAdvisor 평가  4.5/5  3,063 리뷰

2024으뜸 시설

Thankful for this wonderful experience.

트립어드바이저 평점 5.0/5

rebecca c TripAdvisor 인증 리뷰

Absolutely wonderful and magical in every way! This was a luxury experience before I even got to Cartagena. I was traveling solo for a friends wedding that was at another hotel. The staff here took such great care of me to give me recommendations and feel safe in Colombia as a single woman. I loved my room- it was a two story suite. The food here was delicious. I loved breakfast lunch and dinner! The hotel is beyond beautiful and historical and such a great location. The service here was just unbeatable. I need to give a special shoutout and thank you to Resfa who works in guest services, WOW she was so kind and helpful to me- on the night of my friends wedding, my dress actually came apart and I didn’t know what to do. She came to my room to help me and we ended up calling housekeeping, Resfa and another staff member sewed me into my dress with green thread even that matched my dress and saved the day. After that she spent a good twenty minutes with me walking around the hotel to take photos of me all dressed up! I will add the photo here. Thank you again Resfa! The butler service is absolutely amazing. I texted them all the time and they were ALWAYS there quickly to take care of any needs with a smile. Carlos and Diego were some of my butlers who were outstanding and helped me when I needed it the most. Traveling solo, I ate at the restaurant alone a few times and the staff were so kind to me there and made it a fun experience. I absolutely adored Leandro as my server at the restaurant in the garden. I also visited the spa one day for a facial and massage- it was very nice! And then had a pool day in a cabana and the service at the pool was great as well. Truly I love this place!!! I cannot wait to come back again.

Overall the service was amazing the hotel was beautiful !

트립어드바이저 평점 5.0/5

Darrian G TripAdvisor 인증 리뷰

The Hotel was great !The airline lost our luggage and Jeremy in the concierge area was extremely helpful and contacted the airline all day until my luggage was delivered also in the meantime he assisted us with getting clothing in the meantime.

Fantastic massage

트립어드바이저 평점 5.0/5

Kayla_london TripAdvisor 인증 리뷰

I had a massage in the spa with Sonia and it was incredible. She is very talented and clearly very knowledgeable as her deep tissue massage was superb and loosened all my knots. I would highly recommend and hope to come back for another treatment soon.

Gorgeous Hotel!

트립어드바이저 평점 5.0/5

FarAway32255509913 TripAdvisor 인증 리뷰

We went here for the first part of our honeymoon. I absolutely love this hotel. It's in the heart of the "Wall City" in Cartegena and it is simply gorgeous. The service was a 10, everyone was so friendly, professional and helpful. Our honeymoon suite had a view of the pool and the ocean. It was breathtaking! We left and came back after visiting the island of Baru. Our 2nd suite didn't have a view but was loft style apartment. I didn't want to leave. They really cater to you here. We had Diego and Rudy as our butlers. They were both helpful and attentive. They never made us feel as though we were bothering them...ever. It just happened to work out that I got to interact more with Rudy. He was always smiling, was very informative and professional. He epitomizes professionalism and customer service. As I mentioned, everyone was great, even the front desk reception, which can sometimes be hit or miss. The pool is gorgeous and they have a small gym. I definitely recommend this hotel. Fyi...it's a little pricey, but worth every penny.

Bonjour! Thank you for sharing your wonderful experience! We are proud that you chose our hotel to celebrate your honeymoon and that we were able to provide you with an unforgettable experience. We are glad to hear that our location and the rooms left such a positive impression. We especially appreciate your kind words about Diego and Rudy, who provided personalized and attentive service. Our team works hard to ensure every guest feels well taken care of, and your recognition means a great deal to us. It was truly a pleasure having you with us, and we greatly appreciate your recommendation. We look forward to welcoming you back to continue creating memorable experiences. Regards! Johan Scott Guest Relations Manager.

Amazing!!! Hotel is amazing and the sangria is superb! Ask for Alexis!

트립어드바이저 평점 5.0/5

Dara S TripAdvisor 인증 리뷰

Such an amazing and beautiful place! And the best sangria we have ever had! Alexis at the bar makes the most spectacular drinks. It’s a must come even if just to the bar! Please come here and enjoy the beautiful city! We had such a beautiful time!

Bonjour, Thank you for your wonderful feedback! We are thrilled to hear that you had such a fantastic experience at our hotel, and that you enjoyed our sangria and the spectacular drinks crafted by Alexis at the bar. We take great pride in offering exceptional service, and we’re glad it made your visit even more memorable. It’s wonderful to know you had a beautiful time in our city, and we look forward to welcoming you back for another unforgettable experience. Regards, Johan Scott Guest Relations Manager.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 488 리뷰 9.7/10 위치
  • 603 리뷰 7.4/10 객실
  • 1,628 리뷰 9.5/10 서비스
  • 492 리뷰 9/10 레스토랑
  • 412 리뷰 8.7/10 편의 시설
  • 332 리뷰 9/10 분위기
  • 227 리뷰 9/10 조식
  • 187 리뷰 9/10 수영장

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