ソフィテルレジェンドサンタクララカルタヘナ 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 1,601 件のレビュー

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Calle Del Torno 39-29, Barrio San Diego, (STATE) BOLIVAR, 0 カルタヘナ, コロンビア

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  • ホテルでは、コーヒーのテイスティングなど、さまざまなアクティビティをお楽しみいただけます

  • カルタヘナの5つ星ホテルです。最高のフレンチラグジュアリーをご満喫ください。

  • ラファエル・ヌニェス国際空港まで車で45分。

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ホテル所在地

ソフィテルレジェンドサンタクララカルタヘナ

Calle Del Torno 39-29, Barrio San Diego, (STATE) BOLIVAR
0 カルタヘナ
コロンビア

GPS:10.428294, -75.547714

電話番号
ファックス +57 605 6503050

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  1,601 件のレビュー

トリップアドバイザーの評価  4.5/5  3,063 件のレビュー

2024エクセレンス認証

Thankful for this wonderful experience.

トリップアドバイザーの評価 5.0/5

rebecca c トリップアドバイザー認証口コミ

Absolutely wonderful and magical in every way! This was a luxury experience before I even got to Cartagena. I was traveling solo for a friends wedding that was at another hotel. The staff here took such great care of me to give me recommendations and feel safe in Colombia as a single woman. I loved my room- it was a two story suite. The food here was delicious. I loved breakfast lunch and dinner! The hotel is beyond beautiful and historical and such a great location. The service here was just unbeatable. I need to give a special shoutout and thank you to Resfa who works in guest services, WOW she was so kind and helpful to me- on the night of my friends wedding, my dress actually came apart and I didn’t know what to do. She came to my room to help me and we ended up calling housekeeping, Resfa and another staff member sewed me into my dress with green thread even that matched my dress and saved the day. After that she spent a good twenty minutes with me walking around the hotel to take photos of me all dressed up! I will add the photo here. Thank you again Resfa! The butler service is absolutely amazing. I texted them all the time and they were ALWAYS there quickly to take care of any needs with a smile. Carlos and Diego were some of my butlers who were outstanding and helped me when I needed it the most. Traveling solo, I ate at the restaurant alone a few times and the staff were so kind to me there and made it a fun experience. I absolutely adored Leandro as my server at the restaurant in the garden. I also visited the spa one day for a facial and massage- it was very nice! And then had a pool day in a cabana and the service at the pool was great as well. Truly I love this place!!! I cannot wait to come back again.

Overall the service was amazing the hotel was beautiful !

トリップアドバイザーの評価 5.0/5

Darrian G トリップアドバイザー認証口コミ

The Hotel was great !The airline lost our luggage and Jeremy in the concierge area was extremely helpful and contacted the airline all day until my luggage was delivered also in the meantime he assisted us with getting clothing in the meantime.

Fantastic massage

トリップアドバイザーの評価 5.0/5

Kayla_london トリップアドバイザー認証口コミ

I had a massage in the spa with Sonia and it was incredible. She is very talented and clearly very knowledgeable as her deep tissue massage was superb and loosened all my knots. I would highly recommend and hope to come back for another treatment soon.

Gorgeous Hotel!

トリップアドバイザーの評価 5.0/5

FarAway32255509913 トリップアドバイザー認証口コミ

We went here for the first part of our honeymoon. I absolutely love this hotel. It's in the heart of the "Wall City" in Cartegena and it is simply gorgeous. The service was a 10, everyone was so friendly, professional and helpful. Our honeymoon suite had a view of the pool and the ocean. It was breathtaking! We left and came back after visiting the island of Baru. Our 2nd suite didn't have a view but was loft style apartment. I didn't want to leave. They really cater to you here. We had Diego and Rudy as our butlers. They were both helpful and attentive. They never made us feel as though we were bothering them...ever. It just happened to work out that I got to interact more with Rudy. He was always smiling, was very informative and professional. He epitomizes professionalism and customer service. As I mentioned, everyone was great, even the front desk reception, which can sometimes be hit or miss. The pool is gorgeous and they have a small gym. I definitely recommend this hotel. Fyi...it's a little pricey, but worth every penny.

Bonjour! Thank you for sharing your wonderful experience! We are proud that you chose our hotel to celebrate your honeymoon and that we were able to provide you with an unforgettable experience. We are glad to hear that our location and the rooms left such a positive impression. We especially appreciate your kind words about Diego and Rudy, who provided personalized and attentive service. Our team works hard to ensure every guest feels well taken care of, and your recognition means a great deal to us. It was truly a pleasure having you with us, and we greatly appreciate your recommendation. We look forward to welcoming you back to continue creating memorable experiences. Regards! Johan Scott Guest Relations Manager.

Amazing!!! Hotel is amazing and the sangria is superb! Ask for Alexis!

トリップアドバイザーの評価 5.0/5

Dara S トリップアドバイザー認証口コミ

Such an amazing and beautiful place! And the best sangria we have ever had! Alexis at the bar makes the most spectacular drinks. It’s a must come even if just to the bar! Please come here and enjoy the beautiful city! We had such a beautiful time!

Bonjour, Thank you for your wonderful feedback! We are thrilled to hear that you had such a fantastic experience at our hotel, and that you enjoyed our sangria and the spectacular drinks crafted by Alexis at the bar. We take great pride in offering exceptional service, and we’re glad it made your visit even more memorable. It’s wonderful to know you had a beautiful time in our city, and we look forward to welcoming you back for another unforgettable experience. Regards, Johan Scott Guest Relations Manager.

との提携 TripAdvisor

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。