Sofitel Legend Santa Clara Cartagena 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 1,265 件のレビュー

Sofitel Legend Santa Clara Cartagena - Image 1
Sofitel Legend Santa Clara Cartagena - Image 2
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Sofitel Legend Santa Clara Cartagena - Image 4
Calle Del Torno 39-29, Barrio San Diego, (STATE) BOLIVAR, 0 カルタヘナ, コロンビア

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ホテル所在地

Sofitel Legend Santa Clara Cartagena

Calle Del Torno 39-29, Barrio San Diego, (STATE) BOLIVAR
0 カルタヘナ
コロンビア

GPS:10.428294, -75.547714

電話番号
ファックス +57 605 6503050

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  1,265 件のレビュー

トリップアドバイザーの評価  4.7/5  3,650 件のレビュー

2025エクセレンス認証

Fantastic service from Ricardo! The music is so much fun and they have nice chips/olives and cheese served complimentary

トリップアドバイザーの評価 5.0/5

kimsessa トリップアドバイザー認証口コミ

What a great way to end our evening, Ricardo was an outstanding bartender… We had complementary little snacks served with our drinks… Fantastic Muzic and I even got to go down and see the crypt. Come Visit!

Dear Kim S, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed the fantastic service provided by Ricardo, as well as the complimentary snacks and music. It is gratifying to know that your evening concluded on such a positive note, and that you had the opportunity to explore our crypt. We appreciate your recommendation and look forward to welcoming you back to Sofitel Legend Santa Clara Cartagena in the future. Jesús López Guest Relations Manager

South American Hospitality at its Best

トリップアドバイザーの評価 5.0/5

Ron P トリップアドバイザー認証口コミ

If you want to experience the warmth and charm of Cartagena, there is no better place than the Hotel Santa Clara located within the old city walls. At old monastery converted into a plush luxurious hotel. The beautiful cloister is intact with exotic birds and plants and creates an oasis from the bustle outside. The hotel also has a huge pool, night club with great salsa music, its regular restaurant, and its famous haute cuisine restaurant 1621, which is probably the finest in all of Cartagena. But perhaps best of all is the staff and support from the butlers Jeremy, Luis, Rudy and Ernesto, to make sure your stay and excursions are easy and smoothly handled. Very helpful for those who do not speak Spanish and want to make sure when you venture out all will be perfectly and safely managed. When we return to Cartagena, no doubt it will be at the Santa Clara. Enjoy!

Dear Ron P, Thank you for your kind and thoughtful review of your recent stay at Sofitel Legend Santa Clara Cartagena. We are delighted to hear that you appreciated the unique charm of our historic hotel, as well as the beauty of our cloister and lush surroundings. It is particularly gratifying to know that our team members, including Jeremy, Luis, Rudy, and Ernesto, contributed positively to your experience. We take great pride in providing attentive service and ensuring that our guests feel well-supported during their stay, especially when navigating the local area. Your acknowledgment of our facilities, including the pool and our acclaimed restaurant 1621, is greatly appreciated. We look forward to welcoming you back on your next visit to Cartagena, and we hope to provide you with another memorable experience. Jesús López Guest Relations Manager

Amazing Hotel but!

トリップアドバイザーの評価 1.0/5

WPBCycleGuy トリップアドバイザー認証口コミ

Amazing Hotel but! We had $1,500 stolen from us at this hotel. Not sure if it was the Concierge upon check-in when our room wan't ready or from the room. I'm not posting this in any hopes of getting it returned, but the hotel should do a full investigation of the video and potentially interview the staff. I suspect we aren't the first. It's a lovely hotel and we recommend it - just don't let your cash or wallet leave your person. Not even in the safebox.

Thanksgiving Buffet 2025

トリップアドバイザーの評価 5.0/5

Salo D トリップアドバイザー認証口コミ

Everything was amazing, service and good exquisite, We went for the thanksgiving buffet of 2025. Thank you for everything.

Dear Salo D, Thank you for your kind words regarding our Thanksgiving buffet. We are delighted to hear that you enjoyed the exquisite service and food. Your appreciation motivates us to continue providing exceptional experiences. Sincerely, Jesús López Guest Relations Manager

Dreams come true

トリップアドバイザーの評価 5.0/5

Juliana H トリップアドバイザー認証口コミ

For nearly two years, I’ve been part of a virtual book club exploring the universe of Gabriel García Márquez. When we read Del amor y otros demonios, something inside me stirred, a mix of curiosity and quiet longing to understand the real events that inspired the novel. That was the moment the Santa Clara, the old convent behind Gabo’s story, settled into my imagination as a whispered dream. I had visited Cartagena before and wandered through the enchanting courtyard of the Sofitel Legend Santa Clara, but today felt different. Today, that dream became real. Thanks to Juan Pablo Estrada, my husband and I were welcomed into the hotel not as tourists, but as witnesses to its soul. After more than two decades caring for this place, Juan Pablo shared its stories with the soft authority of someone who carries history in his voice. We moved through suites filled with memories, stepped into the old chapel where silence feels sacred, and reached the Coro Bar, perhaps the moment that touched me most. There, we descended to the crypts, the very place where García Márquez watched the opening of a tomb and discovered the skeleton of a young girl with impossibly long hair, the spark that became Sierva María de Todos los Ángeles, the luminous, tragic heart of Del amor y otros demonios. Standing in that dim, ancient space, imagining Gabo’s astonishment, felt like stepping into the birthplace of a story that has haunted readers for decades. A moment suspended between history and enchantment. Our night continued at Restaurant 1621, named after the year the convent came to life. From the very beginning, the experience felt ritualistic, almost sacred. We were welcomed with a black envelope, sealed in deep red wax, the Santa Clara´s emblem pressed into the seal. What awaited us was more than a meal. The ten-course tasting menu, each dish introduced with reverence, was paired with wines chosen to reveal hidden notes and elevate each flavor. The transitions were seamless, textures, aromas, and colors creating a choreography of senses. Every plate felt like a miniature world, crafted with precision and emotion. And the service… unforgettable. Manuel, our waiter, guided us with warmth, elegance, and impeccable attention, making us feel both welcomed and celebrated. Kenny complemented the experience with a quiet, flawless presence, attentive without ever interrupting the magic. At the end of the night, we were gifted small, thoughtful souvenirs: a beautifully wrapped artisan bread and a lithograph of the Santa Clara, painted by one of the hotel’s distinguished guests, inside the menu with all the details, These keepsakes felt less like gifts and more like blessings, tangible reminders of a night woven with art, history, and tenderness. It was one of those nights you hope your memory never lets fade. Visiting the Santa Clara and dining at 1621 was far more than discovering a historic hotel; it was stepping into living literature, a place where love, history, and the mystical spirit of Cartagena intertwine effortlessly. A place where you don’t just witness magic… you feel it. Unforgettable.

Dear Juliana H, Thank you for sharing your enchanting experience at Sofitel Legend Santa Clara Cartagena. It is heartwarming to learn that your visit transformed a long-held dream into a cherished reality. Juan Pablo Estrada's passion for the hotel's rich history, along with the remarkable service provided by Manuel and Kenny, clearly contributed to the memorable moments you described. We take great pride in offering our guests not only exceptional accommodations but also a deep appreciation for the cultural heritage of our surroundings. Your vivid recounting of the ten-course tasting menu at Restaurant 1621 highlights the dedication our culinary team invests in creating extraordinary dining experiences. We are delighted that you found the thoughtful souvenirs to be meaningful additions to your evening. Your kind words affirm our commitment to delivering unforgettable experiences. We look forward to the possibility of welcoming you back to explore more of the magic that our hotel and Cartagena have to offer. Best regards, Jesús López Guest Relations Manager

との提携 TripAdvisor

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