ibis Koblenz City 2 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 960 件のレビュー

ibis Koblenz City - Image 1
ibis Koblenz City - Image 2
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説明

ホテルのその他の情報

  • ALLSafe - certified hotel. First-class hygiene standards guarantee your safe stay.

  • Close to old town: Sights, restaurants and shopping within walking distance.

  • Close to train station: Only 5 minutes walk to the main train station and central bus station.

  • Central location between old town and main train station with good transport connections.

  • SKY Sports Bar with select broadcasts of sporting events.

当ホテルの客室

ホテル所在地

ibis Koblenz City

Rizzastrasse 42
56068 KOBLENZ
Germany

GPS:50.354408, 7.591145

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー

BAR RENDEZVOUS

Relax and enjoy ibis classics and local delicacies. Moselle wine of Koblenz in a sociable atmosphere. Whether it is a drink after work, a refreshment or a coffee. We are happy to pamper you 24 hours per day.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  960 件のレビュー

トリップアドバイザーの評価  4.0/5  722 件のレビュー

Does the job

トリップアドバイザーの評価 4.0/5

KarstenP633 ファミリー - トリップアドバイザー認証口コミ

Stayed one night with the family in this central hotel. Room was clean and spacious enough for an extra bed. We didn’t try their breakfast why we can’t speak for it. There was a few visitors in the bar a night which looked more like locals. We are happy to sleep there again

Dear Karsten, We very much appreciate your comments regarding your stay at the ibis Koblenz City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ingolf Wagner Manager ibis Koblenz City

Decent Ibis hotel, but the bed was awful. When I woke up, my body hurt

トリップアドバイザーの評価 4.0/5

travelingammonite Friends getaway - トリップアドバイザー認証口コミ

I've stayed in a lot of Ibis hotels, and this was (in my personal experience) one of the more basic set ups. There's a bed & bath and not much else, which is okay. The staff was helpful and friendly, and I won't lower a rating because of how it compares to other hotels. I'm dinging a star because the bed was so hard and uncomfortable, I should have brought a sleeping bag. The pillows were used and deflated, so not even my head got any support. There were no hand towels. I woke up and my body hurt.

Thank you for sharing your experience with us and take the time to review Ibis Koblenz City. We greatly appreciate your feedback as it helps us strive to improve our services. We are sorry to hear about your experience with the bed and pillows in our hotel. At Ibis, we are committed to providing our guests a comfortable stay and we apologize if we were not able to meet this standard on this occasion. Although we cannot change the past, we will make sure that all of the necessary steps are taken in order to avoid similar issues in the future. Thank you again for taking the time to give us feedback. We hope that you will give us an opportunity to serve you better during your next visit! Best regards Ingolf Wagner Manager ibis Koblenz City

Nice visit

トリップアドバイザーの評価 4.0/5

danny r トリップアドバイザー認証口コミ

Nice location for exploring city Check in and out very professional.Room slightly above Ibis standard,but needs more power outlets,but manageable.Person serving welcome drink very nice and smiling Only slightly difficult was parking,there are 2 garages on each side of Ibis,which one you go to?left hand side of entrance,but I did have to go in and ask.Maybe some sign would help Dannyr

Dear Danny, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ingolf Wagner Manager ibis Koblenz City

SCAMMED

トリップアドバイザーの評価 1.0/5

E1402OQjackj トリップアドバイザー認証口コミ

I discovered after checking in that I had paid for my room twice. The manager was apologetic and said he would sort it with "head office". He didn't. I complained sent bank statements Nothing happened.' Complained again Then it was escalated to head office. Great. But having made all the right noises, still nothing. My last email has gone unacknowledged. Suspect that's it. I am out of pocket by £78 approx. This is Accor by the way who run hotels in conjunction with the Orien Express. I am a pensioner. The overpayment is clear. They just don't want to refund me.

Dear Guest, Thank you for your detailed feedback. You have made a non-cancellable reservation. Is a refund not possible. We have already informed you about this several times and our customer service also. Ingolf Wagner Manager ibis Koblenz City

快適な夏の滞在

お客さまの声 4.0/5

匿名 一人 - 確認済みレビュー すべて

設備は必要最低限だがエコで良いと思う。部屋も静かで4日間快適に過ごせた。

Dear KIYOHIKO, We very much appreciate your comments regarding your stay at the ibis Koblenz City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ingolf Wagner Manager ibis Koblenz City

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 596 件のレビュー 6.2/10 客室
  • 485 件のレビュー 8.9/10 サービス
  • 18 件のレビュー 7.3/10 インターネット
  • 309 件のレビュー 7.8/10 朝食
  • 284 件のレビュー 7.1/10 清潔さ
  • 117 件のレビュー 4.7/10 お値打ち度
  • 55 件のレビュー 4.9/10 料理

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