Albergo Mercure Saint Nectaire Spa & Bien-être 3 stelle

Giudizio clienti (Valutazione ALL) 4.1/5 1.381 recensioni

I plus dell'hotel

Palestra, piscina esterna (aperta fino al 15/10), parco da 6000 m², 6 sale riunioni completamente attrezzate (120 persone) con illuminazione naturale, aria condizionata e parcheggio gratuito. L'hotel Mercure ospita più di 50 seminari nazionali ogni anno.

Questo hotel fa parte del programma Planet 21 e agisce a favore dell'Ospitalità positiva.

Posizione dell'hotel

Albergo Mercure Saint Nectaire Spa & Bien-être

Les Bains Romains
63710 SAINT NECTAIRE
Francia

Coordinate GPS:45.579166, 2.996494

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sintesi
In sede
  • Piscina
  • Parcheggio
  • Ristorante
  • Hotel ad accesso con sedia a rotelle
  • Benessere
  • Wifi
  • Colazione
  • Bar
  • Sale riunioni

LE JARDIN ROMAIN

Il ristorante dispone di 2 ampie sale di stile diverso, con grandi finestre panoramiche, soffitti alti 7 metri e parquet. Menu raffinato, piatti locali e menu per bambini.

Le nostre sistemazioni

Completamente rinnovate nell'aprile del 2010 in stile contemporaneo e con ogni comfort, le nostre camere sono perfette per viaggi di lavoro e vacanze in famiglia.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.1/5  1.381 recensioni

Giudizio TripAdvisor  3.5/5  442 recensioni

Giudizio clienti 4.0/5

Anonimo Azienda - Avvisi confermati di ALL

Essendo un Mercure pensavo fosse un 4 stelle invece era 3 forse per questo la porta della camera non era insonorizzata.

Good stop-over hotel

Punteggio Tripadvisor 4.0/5

KimJ1989 In famiglia - Recensione certificata TripAdvisor

Hotel where I used to stay several times 15 years ago when traveling to Spain. It was very good back then so it made us go back this year. Although parts of the hotel may use an update, the hotel itself is very good and clean. + friendly staff + not too far away from the highway + beautiful region (perfect for a stay of 2-3 nights) + wide variety of choice during breakfast + own free parking lot next to the hotel + parkview = the best (quiet and a lot of trees) + clean + Saint-Nectaire = very cozy - restaurant opens late in the evening (too late for younger children) - rooms are really really small when staying with a family of 4 in a family room The restaurant doesn't serve aligot anymore which is a pity because they used to make it very good.

Terrible service, not a destination, possible as a stop over to break up a long drive

Punteggio Tripadvisor 2.0/5

Corrie333 In coppia - Recensione certificata TripAdvisor

Stayed one night here and that was enough. This was an overnight stop to break up a long drive. We checked in just around dinner time, the check-in staff was very impersonal, key and room number and sent us on our way, very uninformative about the hotel and area. We put our bags in our room and then went to the hotel restaurant to have dinner at the hotel restaurant. We were greeted by a hostess who asked us if we had a reservation. We had not reserved but the restaurant well into dinner time was only a fraction full. We were turned away, no service without a reservation, the hostess, a very unpleasant young girl just walked away huffing that the front staff should have informed us of the restaurant policy. So here we are in a small town, with no idea how to get dinner, no suggestions or help from the hotel. Fortunately, we were able to find one restaurant in the town just down the street from the hotel that was open. The local restaurant was very busy but we were able to get a table and endure a meal in a much nicer environment than the sad restaurant at the hotel (so in the end we were lucky that eating at the hotel wasn't possible. The room at the hotel was simple but clean enough. No air conditioning which was not great. Hotel breakfast was at the restaurant that had turned us away the night before, the breakfast was very unappetizing (we again felt lucky having not been served the previous night). We had initially planned to spend the morning at the hotel to go to the spa and relax but in the end decided to check out early and just cut our loses. We would not recommend this hotel to anyone looking for anything more than a basic roof over their heads. This hotel was well over priced for the service and what they offer. Well below any Mercure hotel I have stayed in the past.

Dear client, We are very sorry to read that you did not enjoy your stay in our hotel. You seem surprised that you had to book a table in order to eat in our restaurant, but it is written in our website and we advise to book a table especially during summer which is our high season. So unfortunately you could not be able to eat in our restaurant. We are therefore deeply sorry to read that you think our beautiful and impressive restaurant room is sad and that you did not take time to enjoy our services such as the swimming-pool or our local beakfast. I understand you disappointment but we regret that you did not tell us anything during the stay. We wish you a pleasant day and a better stay in your future reservations in the hotels of the group. Best regards, Nolwenn Piovarci Chef de Réception

Dated. Needs refurbishment.

Punteggio Tripadvisor 3.0/5

John_W_SG In coppia - Recensione certificata TripAdvisor

Stayed for just one night here. The hotel is rather dated and not in keeping with other Mercure hotels. Rooms have a musty / old smell. No air conditioning. Corridors are very old and desperately require repainting. Staff were pleasant and the rates are reasonable. Good location for saint nectaire with free local parking nearby.

Dear John, I am truly sorry that your experience in our hotel did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and I hope that you will give us the opportunity to better serve you in the near future. Best regards, Nolwenn Piovarci Chef de Réception

Only hotel open in the town

Punteggio Tripadvisor 3.0/5

EssexPianist In coppia - Recensione certificata TripAdvisor

Hotel was fine for what we needed, ie touring the Auvergne, but it just felt a bit unloved. We went to the restaurant over the road for breakfast which was a lot cheaper. Friendly staff. The gardens could have been made a lot nicer as it all looked as though nothing had been done to them for ages

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