Mercure Chiang Mai 4 gwiazdki

Ocena klientów (Ocena ALL) 4.8/5 Liczba opinii: 117

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183 Changpuak Road, SRI POOM, MAUNG DISTRICT, 50200 CHIANG MAI, Thailand

Opis

O hotelu

  • Spacious and comfortable rooms with free WIFI

  • Enjoy outdoor swimming pool with panoramic views

  • Supermarket and banks services nearby, free private parking on site

  • 10 mins from Chiangmai International Airport

Nasze pokoje

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Lokalizacja hotelu

Mercure Chiang Mai

183 Changpuak Road, SRI POOM, MAUNG DISTRICT
50200 CHIANG MAI
Thailand

Pozycja GPS:18.802206, 98.985593

Telefon
Faks +66 53 225 505

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta mile widziane
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

CITRUS

All-day dining venue featuring International buffets and all-day dining menu choices.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.8/5  Liczba opinii: 117

Ocena TripAdvisor  3.5/5  Liczba opinii: 1 257

First time in North Thailand !

Ocena na stronie TripAdvisor 5.0/5

Ryan4848 Friends getaway - Opinia zatwierdzona w TripAdvisor

I planned my holiday to Chiangmai but suddenly heard that they have flooded, due all my trip was paid and everything checked there all is was fine, arrived there overall good ! Good to have this trip in Chiangmai, also I have stay in Mercure I got an upgrade, the room was huge, the food was ok, Thank you Khun Tara to looking after. The service was great !

Okay, but...

Ocena na stronie TripAdvisor 4.0/5

phillipn769 Solo travel - Opinia zatwierdzona w TripAdvisor

I have stayed here before and often come to eat at the citrus restaurant here when I need to stay at other hotels. The place is a little run down, but the reason I come back was because of the wonderful people there. When I last dropped by in May 3 months ago, everyone was still there; I know staff come and go, but I was still a little sad that there was no-one there I recognised during my recent stay. Like most Accor hotels, they would normally provide a welcome treat like fruit or sweets or biscuits or nuts (last time Mercure Chiang Mai went even further with a little soft elephant toy), but they didn't have any of that this time. The chicken or pork steak I normally get from Citrus was dry as well. Not sure if the kitchen staff was changed as well. The wait staff was all changed though. Since they weren't the regular staff that knew my order already, they did struggle a little bit with it.

Dear Phillipn769 Thank you for taking the time to share your experience with us. We genuinely appreciate your loyalty to Mercure Chiang Mai and your continued patronage of Citrus Restaurant. It's heartening to know that our team has made such a positive impact on your visits in the past. We sincerely apologize that your recent stay did not meet your expectations, particularly in terms of the changes you noticed among our team and the welcome amenities you had come to enjoy. We understand how important it is to feel a connection with familiar faces, and we regret that this was not the case during your last visit. Your comments about the changes in staff and the quality of your meal are particularly concerning, and we will be reviewing these areas with our team to ensure that we maintain the high standards you have come to expect from us. Please know that we are committed to making improvements, and we hope to have the opportunity to welcome you back in the future, with the level of service and hospitality you deserve. Thank you once again for your feedback. Warm regards, Sirisook Moore General Manager

Better than expected!

Ocena na stronie TripAdvisor 5.0/5

Leefyb000 Opinia zatwierdzona w TripAdvisor

My first impression of this place was that all the staff were full of smiles and greetings. The second impression was that I was upgraded to a deluxe room because there was a conference group staying at the same time. The room was clean and reasonably priced for what I paid. When I made the booking, it didn't include breakfast because I had early morning tours every day, so I opted to buy sandwiches instead. However, on the last day, I had the chance to try breakfast at the hotel, and it was definitely worth it, priced at only 168 thb/person. I had a conversation with the couple at the next table, and it turned out they weren't staying at the hotel but lived in a nearby condo. They chose to have breakfast here almost every day because it was such a good value. I plan to come back again in December and will definitely choose to stay here again.

Dear Leefyb000, Thank you very much for your wonderful review and for sharing your experience at Mercure Chiang Mai. We are delighted to hear that your stay exceeded your expectations and that our team made a positive impression from the moment you arrived. We are glad that the room upgrade added to your comfort and that you found it to be both clean and reasonably priced. It’s great to know that you enjoyed our breakfast, especially given your early morning tours. We take pride in offering quality options at a good value, and we’re pleased that it was appreciated not only by you but also by our regular guests from the nearby condo. Your plan to return in December is the best compliment we could receive, and we look forward to welcoming you back to Mercure Chiang Mai. Should you need any assistance with your booking or have special requests for your next stay, please feel free to contact us directly. Thank you once again for choosing Mercure Chiang Mai, and we look forward to serving you in the near future. Warm regards, Sirisook Moore General Manager

My Experience

Ocena na stronie TripAdvisor 5.0/5

K592BF_ Opinia zatwierdzona w TripAdvisor

Centrally located with easy access to major attractions and public transportation, Mercure Hotel offers a convenient stay for both business and leisure travelers. The check-in process is smooth and efficient, with friendly and professional staff making guests feel welcome immediately. The rooms are spacious, clean, and well-decorated with a modern touch. They come equipped with comfortable beds and a range of amenities, including a minibar and coffee maker. The bathrooms are well-maintained and stocked with necessary toiletries. The hotel features excellent amenities, including a refreshing swimming pool. Dining options are impressive, with a delicious breakfast buffet and a wonderful Thai restaurant offering authentic and flavorful dishes. Service at Mercure Hotel is outstanding, with attentive and responsive staff who are always ready to assist. Overall, the hotel provides a comfortable and enjoyable stay, making it highly recommended for both business and family travelers.

Dear K592BF, Thank you for sharing your experience at Mercure Chiang Mai. We are delighted to receive your positive feedback and are pleased to know that our central location, providing easy access to major attractions and public transportation, contributed to your convenient stay. We are glad that our check-in process was smooth and efficient, and that our friendly and professional staff made you feel welcome from the moment you arrived. Your appreciation for our spacious, clean, and well-decorated rooms, equipped with comfortable beds and modern amenities such as a minibar and coffee maker, is highly valued. Additionally, we are pleased that the maintenance and quality of our bathrooms met your expectations. It is wonderful to hear that you enjoyed our excellent amenities, including the refreshing swimming pool, and that our dining options, particularly the delicious breakfast buffet and our authentic Thai restaurant, impressed you with their quality and flavor. We take great pride in providing outstanding service, and it is gratifying to know that our attentive and responsive staff contributed to your comfortable and enjoyable stay. Your recommendation of Mercure Chiang Mai for both business and family travelers are greatly appreciated. Thank you once again for choosing to stay with us. We look forward to the opportunity to welcome you back in the near future. Yours sincerely, Sirisook Moore General Manager

Great Hotel

Ocena na stronie TripAdvisor 5.0/5

Cjbchgf Couples - Opinia zatwierdzona w TripAdvisor

Must have stayed at this hotel 15+ times and will continue to do so. Big bright rooms and friendly staff makes you feel right at home for a short or long stay. Location is great, easy walk into old town. Breakfast is always good and combined with the smiling face of Ms Duean makes for a perfect start to the day. Looking forward to our next stay in a couple of months time.

Dear Cjbchgf, Thank you for your wonderful review and your continued loyalty to Mercure Chiang Mai! We are delighted to hear that you have enjoyed your stays with us. It’s great to know that our big, bright rooms and friendly staff make you feel at home, whether for a short or long stay. We’re pleased that our location adds to your convenience and that you enjoy our breakfast offerings, especially with the warm and welcoming presence of Ms. Duean. She will be thrilled to hear your kind words. We look forward to welcoming you back in a couple of months for another fantastic stay! Sincerely, Sirisook Moore General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 255 Liczba opinii 9.1/10 Lokalizacja
  • 343 Liczba opinii 7.8/10 Pokój
  • 364 Liczba opinii 9.5/10 Obsługa
  • 184 Liczba opinii 8.5/10 Komfort
  • 173 Liczba opinii 7.9/10 Czystość
  • 130 Liczba opinii 7.8/10 Śniadanie
  • 126 Liczba opinii 3.8/10 Klimat
  • 121 Liczba opinii 9/10 Jedzenie

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