Mercure Townsville 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.2/5 Отзывов: 3 238

Гарантия
лучшей цены
Mercure Townsville - Image 1
Mercure Townsville - Image 2
Mercure Townsville - Image 3
Mercure Townsville - Image 4
166 Woolcock St, 4812 TOWNSVILLE, Australia

Описание

Особенности отеля

  • Unlimited free WiFi throughout

  • Outdoor pool, floodlit tennis courts, gym access

  • Celsius Restaurant & Bar, open 7 days, breakfast, lunch & dinner

  • Indoor and outdoor conference space

  • Complimentary car parking

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Расположение отеля

Mercure Townsville

166 Woolcock St
4812 TOWNSVILLE
Australia

GPS:-19.2709, 146.786014

Телефон
Факс +61 7 4725 1384

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Бассейн
  • Парковка
  • Домашние животные не допускаются
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Обслуживание в номере

CELSIUS RESTAURANT

You have the option of dining inside Celsius Restaurant or under the stars on our poolside deck, the perfect place to have dinner for two or in a group. Our seasonal a la carte menu is sure tempt your tastebuds!

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.2/5  Отзывов: 3 238

Рейтинг TripAdvisor  3.9/5  Отзывов: 1 280

Very tired

Примечание: Tripadvisor 2.0/5

rachelallder Семьи - Реальные отзывы TripAdvisor

Good location for us to drive to the Ferry port in the morning. The rooms are very tired, and was a little tricky getting back to the room in the evening when possums were in the way! The breakfast however was very nice, and the freshly baked cakes were a lovely touch.

It’s tired.

Примечание: Tripadvisor 3.0/5

FrequentTraveller189 Деловые путешественники - Реальные отзывы TripAdvisor

The Hotel needs a full refurb. The room I was given was apparently upgraded….. I’m not sure. There was a cupboard in the room which housed the fridge. On top was a kettle. I could hear the couple in the next room - he sounded like he was coughing up a lung! All night long! Im not complaining about him but the Hotel needs to improve the sound blocks in the walls. The staff are always great, professional and happy to help.

Dear FrequentTraveller189, Thank you for taking the time to tell us about your experience at the Mercure Townsville. Apologies that we did not meet your expectations. Over the past 12 months the hotel has been undergoing a refurbishment with several rooms already completed. We will continue this throughout 2025. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Mercure nice. TripAdvisor boo

Примечание: Tripadvisor 1.0/5

Rebecca W Реальные отзывы TripAdvisor

The Mercure is not the issue. Unfortunately trip advisor provided no contactable number and no accessible email. There were unpredictable floods which were out of my control and could not drive on the road to get to the hotel. Unfortunately I did not pay the extra money for a refund if necessary and lost the full payment for what would have been hopefully a nicer experience staying in the more expensive villa amongst a poor experience. So anyway, dear trip advisor, a contactable number with a human on the other end of the line would have been nice.

A must stay when in Townsville !

Примечание: Tripadvisor 5.0/5

Dean_Cer Деловые путешественники - Реальные отзывы TripAdvisor

What a fantastic stay we have had at the Mercure Townsville. Make no mistake the executive level are taking this already great Mercure to the next level with state of the art resort facilities including a plethora of event and conference space, refurbished rooms, on site Celsius restaurant with a devine selection of entrees, mains and deserts. The grounds are impeccably maintained with some rooms overlooking the lake from a spacious balcony with chairs and tables, often missing. The Mercure resort has a pool and spa space wrapping around the main bar and restaurant space adding to a wonderful oasis feel while you dine or indeed indulge in a spa and dip in the pool or a ice cold beverage from the very nearby well stocked bar. Room was extremely spacious, impeccably clean, modernised, comfortable beds, large tv and large bathroom and most importantly an amazing air con! Probably the biggest asset of the Mercure is the amazing Staff! A massive thank you to Alley in reception for your very kind and understanding support for our disaster work. Having the comfort of the Mercure after our field work was heaven sent and we appreciate so much that we had somewhere to rejuvenate when so many didn’t. Shout also to Hailey, and Ria-Jai. It would be remiss of me to not mention the most amazing F&B staff who feel now more like family then hosts and servers. This includes the most lovely fellow Aquarian Bobbi followed by Harrison, Abbey, Faith, Valentina, Daniella, Belan. Shout out to Yvonne from housekeeping and a special shout out to Matteo ciao! Thank you for the awesome breakfasts and lastly a huge thank you to Benny the Masterchef for putting together an amazing spread for dinner including one of the best cooked rib eye fillet I have ever had. The food here at the Mercure really has to be experienced and I can’t rate the Mercure highly enough if staying anywhere in the area. Close to the airport and city centre with lots of on site facilities to enjoy. The Mercure is really transitioning into modern guest focused accommodation and all at a great price point. I was particularly impressed with the recognition of all tiers of the Accor loyality program. Comp parking, tennis courts, pool spa food wow you will not even want to leave! Thank you team Mercure and all the staff I didn’t get a chance to meet. Can’t wait to return under better circumstances. Dean from Melbourne.

Doors didn't lock properly making it not safe at all

Примечание: Tripadvisor 1.0/5

fiona867 Семьи - Реальные отзывы TripAdvisor

Doors dont Lock properly making it unsafe considering the crime in the area cockroaches and spiders were found in the rooms at night. Sent a email after the stay and got no response. Staff were friendly and helpful.

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 462 Отзывов 9/10 Расположение
  • 1 622 Отзывов 6.1/10 Номер
  • 1 470 Отзывов 8.9/10 Сервис
  • 46 Отзывов 1.8/10 Интернет
  • 722 Отзывов 7.2/10 Еда
  • 666 Отзывов 5.6/10 Чистота
  • 592 Отзывов 5.3/10 Комфорт
  • 255 Отзывов 9.3/10 Бассейн

В сотрудничестве с Trustyou

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